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IP-HE950 Hardware User's Guide
No.
Class
Status
11
12
Only a
blue/gray
screen
appears.
13
14
15
No sound
comes out.
16
17
18
Noise is
19
generated.
20
21
The LINK/ACT
LED of a LAN
port does not
go on.
22
23
24
The unit cannot
be set via a
LAN.
25
Check
Is the RDY LED blinking in green?
Is the RDY LED blinking in orange?
Is the INDWN LED blinking in orange?
Is this unit turned on?
Is "No audio" selected in the audio format
settings of the encoder?
Is this unit correctly connected to the audio
speaker?
Is the ALM LED on?
Disconnect the LAN cable. Does that
eliminate the noise?
Disconnect the audio input cable from the
encoder. Does that eliminate the noise?
Has a packet loss occurred?
Is the connected network equipment (e.g.,
hub or router) operating normally?
Is this unit correctly connected to network
equipment (e.g., hub or router)?
Is the correct IP address specified in the
Web browser?
Are network settings (IP address, subnet
mask, etc.) correct on the control PC?
Issue a PING command to the IP address
of this unit. Does it respond?
This unit is booting up.
Wait until the RDY LED turns green.
This unit started in maintenance mode.
Restart the unit.
An error occurred in the received stream data. Confirm
the proper settings/proper operation on the connected
network and the encoder. Confirm that the DVB-ASI
signal connection is correct, and check for problems in
the cables.
(When using the reference function)
Check the reference signal output equipment, the
reference adapter conversion cable, and the reference
signal cable connected to the reference input terminal.
Check the format settings of the reference signal output
equipment.
Check the power and operation of this unit.
Select an option other than "No audio" to set the
encoding of audio.
Check the connection between this unit and the audio
speaker.
Refer to item 3 in this table.
If the noise does not disappear even after the LAN cable
is disconnected from this unit, a failure may have
occurred on this unit.
If the noise disappears when the cable is disconnected,
the noise seems to be mixed into the audio signal input
to the encoder. Check the audio output equipment.
Refer to item 13 in this table.
Check the power and operation of the connected
network equipment (e.g., hub or router).
Confirm that there is no problem with the LAN cable
destinations/connection itself (mating defect, or
connection mistake) and the LAN cable itself
(disconnected, or poorly connected).
Set the correct IP address from a Web browser on the
control PC.
Set the correct values. If this unit started with the factory
default settings, refer to "3.2 Unit Settings and
Operation" for the network settings on the control PC.
If there is no response, turn on the IP-HE950D while
pressing the CANCEL key for startup in maintenance
mode with the factory default IP address (10.0.0.1)
setting. If the problem persists, check the operating
status on the LAN.
Copyright 2017 FUJITSU LIMITED
53
Chapter 5 Troubleshooting
Corrective action
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