Fujitsu IP-HE950 Hardware User's Manual page 66

IP-HE950 Hardware User's Guide
Table 5-2 Check details and corrective actions (IP-HE950D)
No. Class Status
1
The unit
cannot be
powered on.
2
The ALM LED
3
is on.
The ALM LED
4
is blinking.
5
6
7
8
No video is
output.
9
(Black screen)
10
Check
Is the power cord connected?
Is the outlet voltage normal?
A unit error occurred.
E020 FAN error
E030 Power supply error
E044/E045 Temperature sensor
communication error
E050-E070 Clock error
E090 Memory error
E042/E043 Temperature error
An error in unit settings/performance or a
part is indicated.
E010 VFD Device error
E040/E041 Temperature warning
generated
Is the connected monitor operating
normally?
Is this unit turned on?
Is this unit correctly connected to the
monitor?
Is the correct video output setting
specified on this unit?
Is the ALM LED on?
Are color bars or a gray screen displayed
when nothing is input to the video input of
the encoder? (Note that this operation
generates INDWN on the encoder.
Confirm that there will be no operational
problems before performing the
operation.)
Check whether the power cord is properly connected to
the outlet.
Measure the voltage with a tester to confirm that the
voltage is normal.
If another unit is connected to the same outlet, check the
operation of the unit.
Check the alert code from the log information screen for
settings on the Web GUI. The code indicates the
corrective action.
Contact Fujitsu Sales or a Fujitsu partner. The center
may ask you about the alert code. Check the alert code
from the log information screen for settings on the Web
GUI.
If an SFP-type alert code is output, refer to items 26 to
29.
Check whether the unit installation environment satisfies
"2.1 Installation Conditions."
- Is there enough space around intake and exhaust
openings?
- Is the ambient temperature within the range of
environmental condition?
If there is a problem in the above installation conditions,
eliminate the problem. Then, reboot the unit.
If there is no problem in installation conditions, contact
Fujitsu sales or Fujitsu partners because a unit failure
may have occurred.
Check the alert code from the log information screen for
settings on the Web GUI. The code indicates the
corrective action.
Contact Fujitsu sales or Fujitsu partners.
Check whether the unit installation environment satisfies
"2.1 Installation Conditions."
- Is there enough space around intake/exhaust
openings?
- Is the ambient temperature within the range of
environmental conditions?
If there is a problem in the above installation conditions,
eliminate the problem. Then, reboot the unit.
If there is no problem in installation conditions, contact
Fujitsu sales or Fujitsu partners because a unit failure
may have occurred.
Check the operation of the monitor.
Confirm that the PWR LED of this unit is on.
Check the connection between this unit and the monitor.
Confirm that monitor display is enabled in the video
output settings of this unit.
Refer to item 3 in this table.
If color bars or a gray screen appears, the network and
this unit seem to be operating normally. Confirm the
correct video input to the encoder.
Copyright 2017 FUJITSU LIMITED
52
Chapter 5 Troubleshooting
Corrective action