Troubleshooting - Genie CCTV HDB2810IR User Manual

Troubleshooting

PROBLEM
Nothing appears on
the screen.
The image on the
screen is dim.
The image on the
screen is dark.
The camera is not
working properly
and the surface of
the camera is hot.
Motion Detection
is not activated.
The colour of the
picture is not correct.
The image on the
screen flickers.
The SENS-UP does
not work.
True Day/Night HD-SDI 2.1MP Vandal Resistant INTUS Night Vision Camera
POSSIBLE CAUSE
Check the power cable, power supply output and video
connection between camera and monitor.
Is the camera lens or the lens glass dirty?
Clean the lens / glass with a soft clean cloth.
Adjust the monitor controls, as required.
If the camera is facing a very strong light, change
the camera position.
Adjust the lens focus.
Adjust the contrast control of the monitor.
If there is an intermediate device, correctly set the 75Ω/Hi-z.
Check the camera is correctly connected to an appropriate
regulated power source.
Has MOTION DET been set to ON in the menu?
Has MD AREA been properly defined?
Check the settings in WHITE BALANCE menu.
Make sure that the camera isn't facing direct sunlight or
fluorescent lighting. If necessary,change the camera position.
Check that the AGC setting in the EXPOSURE menu isn't set to OFF.
Check the EXPOSURE menu and make sure SHUTTER is set to ------.
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