Chapter 3 - Common Troubleshooting; Chapter 4 - Current Maintenance - Genie CCTV W70MDIR User Manual

Chapter 3 - Common Troubleshooting

If you encounter trouble in using the camera, refer to the instructions below. For more information, please
consult your local authorised distributor or service centre.
Problem
No Video Output
Malfunction
Light Image
Dark Image
The situations below are not malfunctions of the camera.
Problem
Vertical Streak
Fixed Image Clutter
Jagged Image
1. Regularly clean the dust and dirt from the lens surface of the camera with a dry lint free cloth to
maintain clarity of image.
2. Clean the camera body with dry soft cloth. For stubborn dirt, wipe it with a cloth dipped in a little
neutral detergent, and then dry the camera.
3. Do not use volatile chemicals, such as thinners, alcohol, benzene etc. to clean the camera, because
they can damage the surface coating, and even weaken the functionality and performance of the
camera.
Check the power supply, or the connection among the
cable, camera and monitor.
Check whether the camera is connected to the DC12V
power supply.
Adjust the display contrast of the monitor; Change the
location if the camera is exposed to intense light.
Adjust the Brightness.
May appear when the camera is exposed to intense
light.
When the camera is in a high temperature environment,
there may be fixed image clutter on the entire monitor
screen.
When shooting at a ribbon-like object, a straight line or
something with a similar pattern, the image displayed on
the monitor may be serrated.

Chapter 4 - Current Maintenance

Vandal Resistant IR Dome Camera
Solution
Solution
9