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DM Series™ Digital Mailing Machine
Constant Connection
Technical Support Configuration Guide
© Copyright 2007
Pitney Bowes Inc.
27 Waterview Drive
Shelton, CT 06484
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical
(including photocopying, recording, or by any information storage retrieval system), without the owner's express written permission.
AW20905 Rev. A
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Table of Contents
Related Manuals for Pitney Bowes DM SERIES AW20905
Summary of Contents for Pitney Bowes DM SERIES AW20905
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Page 1: Dm Series™ Digital Mailing Machine
Constant Connection Technical Support Configuration Guide © Copyright 2007 Pitney Bowes Inc. 27 Waterview Drive Shelton, CT 06484 All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or by any information storage retrieval system), without the owner’s express written permission. -
Page 2: Table Of Contents
DM Series™ Digital Mailing Machine... 1 Constant Connection... 1 Confidentiality ... 3 Limitations of this Manual... 3 Guidelines for Support Personnel ... 3 Overview... 4 Background ... 4 Meter Security Overview... 4 Network Considerations... 5 Setup of the Constant Connection Parameters... 5 Dynamic or Static IP Addressing... -
Page 3: Confidentiality
Pitney Bowes Inc. (“Pitney Bowes”). Consequently, no part of this document may be reproduced in any form or by any means without the express permission of an authorized representative of Pitney Bowes. -
Page 4: Overview
Systems. These systems are managed by proprietary software that allows the meter to perform postage refills, as well as receive software downloads via a dial-up modem connection to Pitney Bowes Servers. Additionally, the software now offers the enhanced capability of supporting an Ethernet enabled connectivity option, providing faster refills and software downloads in a secure environment. -
Page 5: Network Considerations
Your Network Administrator may need to change some firewall settings to allow the meter to communicate over the Internet to Pitney Bowes. Specifically, the meter may need access to Pitney Bowes’ servers by allowing outbound HTTP (80) and FTP (21) access to 199.231.32.0/20 through the firewall. -
Page 6: Table 2: Network Uses Static Ip Addresses
DM Series™ Mailing Systems require opening Port 80 (HTTP) and Port 21 (FTP) for communications to Pitney Bowes Servers. Port 80 is used to communicate XML formatted messages requesting services from Pitney Bowes’ postal and services related Servers. Port 21 is used to transmit new software and graphics to the meter. -
Page 7: Firewalls
It should be noted that if a particular firewall supports unrestricted access to these ports, then the meter will automatically connect to Pitney Bowes’ services when the customer initiates a request from the meter, such as a refill request or a software download. -
Page 8: Checking Connectivity
Checking Connectivity To check connectivity, you may perform a balance inquiry by following the steps below: DM500 through DM1000 1. Verify the Network Adapter LED is On or flickering 2. Press the Funds key 3. Choose Get Postage by Phone® Balance 4.