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Cisco Mitel SX-200 Setting Up

Integration with cisco unity connection
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Setting Up a Mitel SX-200 Digital PIMG
Integration with Cisco Unity Connection
•
Setting Up a Mitel SX-200 Digital PIMG Integration
Task List for Mitel SX-200 PIMG Phone System Integration
Before doing the following tasks to integrate Unity Connection with the Mitel SX-200 phone system using
PIMG units (media gateways), confirm that the Unity Connection server is ready for the integration after
completing the server installation, following the tasks in the
the Install, Upgrade, and Maintenance Guide for Cisco Unity Connection, Release 11.x, available at
www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/11x/install_upgrade/guide/b_11xcuciumg/b_
11xcuciumg_chapter_00.html.
1 Review the system and equipment requirements to confirm that all phone system and Unity Connection
server requirements have been met. See the
2 Plan how the voice messaging ports are used by Unity Connection. See the
Messaging Ports
3 Program the Mitel SX-200 phone system and extensions. See the
System for Integration
4 Set up the PIMG units. See the
5 Create the integration. See the
System
6 Test the integration. See the
7 If this integration is a second or subsequent integration, add the applicable new user templates for the new
phone system. See the
Setting Up a Mitel SX-200 Digital PIMG Integration, page 1
chapter.
section.
section.
Testing the Integration
Adding New User Templates for Multiple Integrations
"Installing Cisco Unity
Requirements
section.
Setting Up the Digital Mitel PIMG Units
Configuring Unity Connection for Integration with Mitel SX-200 Phone
chapter.
PIMG Integration Guide for Cisco Unity Connection Release 11.X
Connection" chapter of
Planning the Usage of Voice
Programming Mitel SX-200 PIMG Phone
section.
chapter.
https://
1

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Summary of Contents for Cisco Mitel SX-200

  • Page 1 Task List for Mitel SX-200 PIMG Phone System Integration Before doing the following tasks to integrate Unity Connection with the Mitel SX-200 phone system using PIMG units (media gateways), confirm that the Unity Connection server is ready for the integration after completing the server installation, following the tasks in the “Installing Cisco Unity...

  • Page 2: Phone System

    Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Requirements Requirements This integration supports configurations of the following components: Phone System • Mitel SX-200. • Software level Lightware 19 or later. • A DNI Line MC330 line card to support the two-wire station interface.
  • Page 3 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Programming Mitel SX-200 PIMG Phone System for Integration The following programming instructions are provided as an example only. The specific programming for your phone system may vary depending on its configuration.
  • Page 4 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Conference Call.....
  • Page 5 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Multiline Set Phonebook Allowed... . . Multiline Set Voice Mail Callback Message Erasure Allowed Name Suppression on outgoing Trunk Call.
  • Page 6 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Call Forward No Answer Timer (0-125 secs)..Call Hold Timer (10-600 secs)....
  • Page 7 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Table 2: Settings for Multiline Set Key Assignment Screen Field Setting Prime Directory Number Enter the directory number for the station.
  • Page 8 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Programming Mitel SX-200 PIMG Phone System for Integration Field Setting Group Type Select Voice. Step 17 In the Hunt Group Assignment table of the Hunt Group Assignment screen, assign the directory number for each port connecting to the PIMG units as follows.
  • Page 9 Setting Up the Digital Mitel PIMG Units Do the following procedures to set up the digital Mitel PIMG units that are connected to the Mitel SX-200 phone system. These procedures require that the following tasks have already been completed: •...
  • Page 10 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units To access the software download page, you must be signed in to Cisco.com as a registered user. Note This procedure describes the steps when using Internet Explorer as your web browser. If you are using a different web browser, the steps may differ.
  • Page 11 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Setting Password Enter IpodAdmin. 1 Select OK. 2 On the System menu, select Upgrade. 3 On the Upgrade page, select Browse.
  • Page 12 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 2 If your Unity Connection system must have an RTP port range of 16384 to 32767, do the following substeps. Otherwise, continue to...
  • Page 13 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Setting Password Enter IpodAdmin. 1 Select OK. 1 On the System menu, select Password. 2 On the Change Password page, enter the following settings.
  • Page 14 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 1 For Unity Connection without a cluster, continue to Step 32. For Unity Connection with a cluster configured, select Add Host.
  • Page 15 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 2 Enter the following settings for the third TDM trunk group. Table 13: Third TDM Trunk Group Settings (Outbound Calls) Field...
  • Page 16 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Table 15: Inbound VoIP Request Matching Settings Field Settings Calling Number Enter *. Calling Name Enter *. Called Number Enter *.
  • Page 17 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 1 Under Inbound VoIP Rules, select Add Rule. 2 Under Inbound VoIP Rules, enter the following settings for the second new inbound VoIP rule.
  • Page 18 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Table 19: Outbound Routes Settings Field Settings Device Selection Outbound Destination Select TDM. Trunk Group Select the name of the TDM trunk group that you created for outbound calls in 39.
  • Page 19 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 1 Under Inbound TDM Request Matching, enter the following settings. The rule that you created in Step 53 must be selected. Otherwise, any changes you make apply to another rule.
  • Page 20 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Settings Select Primary/Alternate Route Primary Select Primary. 1 If you want to create more Inbound TDM rules, under Inbound TDM Rules, select Add Rule. Otherwise,...
  • Page 21 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 1 Select Submit. 2 On the Configuration menu, select TDM > Port Enable. 3 On the TDM Port Enabling page, select No for the ports that you want to disable on the PIMG unit.
  • Page 22 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Setting TCP/UDP Server Port Enter 5060. TCP Inactivity Timer Enter 30. (sec) TLS Transport Enabled Select No. TLS Server Port Enter 5061.
  • Page 23 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Setting Monitoring Monitor Call Select No. Connections Call Monitor Interval (sec) Monitor VoIP Hosts VoIP Host Monitor Interval (sec) 1 Select Submit.
  • Page 24 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units Field Settings Frames Per Packet Select the applicable setting: • G.711—1 • G.729AB—2 Failure to use the correct setting results in recorded messages containing nothing but silence.
  • Page 25 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Setting Up the Digital Mitel PIMG Units 3 On the IP Settings page, enter the following settings. Table 27: IP Settings Page Settings Field Settings Client IP Address Enter the new IP address you want to use for the PIMG unit.

  • Page 26: Summary Steps

    Configuring Unity Connection for Integration with Mitel SX-200 Phone System After ensuring that the Mitel SX-200 phone system, the PIMG units, and Unity Connection are ready for the integration, do the following procedure to set up the integration and to enter the port settings.
  • Page 27 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Configuring Unity Connection for Integration with Mitel SX-200 Phone System TRAP Switch check box. If you want to use another phone system as the default for TRaP connections, uncheck this check box.
  • Page 28 Setting Up a Mitel SX-200 Digital PIMG Integration with Cisco Unity Connection Configuring Unity Connection for Integration with Mitel SX-200 Phone System Field Considerations Number of Ports Enter 8. (If you want to use fewer than eight voice messaging ports, enter the number of voice messaging ports that you want to use on this PIMG unit.)
  • Page 29 MWIs that are "not port specific" (they do not use ports). a) In Cisco Unity Connection Administration expand Telephony Integration then select Port Group . b) On the Search Port Groups page, select Add New.
  • Page 30 Under Message Waiting Indicator Settings, confirm that the Enable Message Waiting Indicator check box is checked and select Save. Step 21 If another phone system integration exists, in Cisco Unity Connection Administration, expand Telephony Integrations, then select Trunk. Otherwise, skip to Step Step 22 On the Search Phone System Trunks page, on the Phone System Trunk menu, select New Phone System Trunk.