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Table of Contents
Related Manuals for Cisco 525 End 2012
Summary of Contents for Cisco 525 End 2012
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Page 2: Table Of Contents
Business Solutions Contents Page Cisco Model 525 ......................................2 Phone Labels / Description ..................................3 Number ........................................3 Description ......................................3 Place/Receive Calls ..................................... 4 Answering a Call ..................................... 4 Dialing a Number or Extension................................4 End a Call ....................................... 4 Place a Call on hold .................................... -
Page 3: Cisco Model 525
Business Solutions Cisco Model 525 Page | 2... -
Page 4: Phone Labels / Description
Business Solutions Phone Labels / Description Number Description Pick up place or answer a call Message Indicator Light will display solid red when there is a voicemail message. The LCD screen shows incoming information about calls, messages, soft keys, time date, and other relevant data. Caller display information –... -
Page 5: Place/Receive Calls
Business Solutions Place/Receive Calls Answering a Call Welcome to Personal and Workplace Pick up the handset, press the Answer soft key, or press Speakerphone key. Dialing a Number or Extension Pick up the handset, or use the speaker phone key and dial the extension or number. ... -
Page 6: Direct Voicemail Transfer
Business Solutions Direct Voicemail Transfer This feature allows you to send a caller directly to a user’s voicemail box bypassing the user’s ring cycle and instantly plays their recorded greeting. Press the Transfer soft key Enter *55, followed by the voicemail extension and the # key. Call Waiting Service: Answering a Second incoming call If you are on a call when a second call comes in, you will hear a call-waiting tone and, or, see a flashing indicator light on the handset rest, depending on the configuration of your phone. -
Page 7: Group Paging
Business Solutions Group Paging Any user can page all other phones in the group. Dial ext. 800 dialing, make announcement Multicast paging is one-way. This means that the person who dials 800 can speak but others cannot reply. If two-way communication is preferred, refer to Push to Talk listed in Feature Access Codes Soft key Buttons The soft key buttons on your phone display will vary depending on your phone model and the phone set up. - Page 8 Business Solutions Voice Mail Flow Chart While Playing Msgs 1 – Skip Back 2 – Pause 1 – Play Messages 3 – Fast Forward Play Message Menu 4 – Skip to beginning 2 – Play/Repeat:Skip Envelope 6 – Skip to END 2 –...
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Page 9: Emerge Voicemail
Business Solutions Emerge Voicemail Accessing the Voicemail Message Main Menu Setting up your Voicemail Box Step Action Pick up the handset and press the Message Key Enter the Default Passcode ___ Enter a new 4-6 digit passcode at the Voice Portal prompt Re-enter your new passcode at the prompt Follow the prompts to record your Personalized Name Greeting by recording your First and Last name. -
Page 10: Busy Greeting Menu
Business Solutions Busy Greeting Menu Busy greeting will play when Do not Disturb is on or the Ignore soft key is pressed on incoming call. To Record a Busy Greeting Step Action Access the Voice Message Main Menu. Press 2 and follow the voice prompts. Option Record new Busy Greeting Listen to current Busy Greeting... -
Page 11: Key Option
Business Solutions Voice Messaging Main Menu Key Option Play messages Save a Message Delete a Message **Play or repeat message: skip envelope Option Skip Backward 3 seconds Pause Playback Skip forward 3 seconds Skip to beginning of message Skip to end of message Return to previous message Play message envelope (date &... - Page 12 Business Solutions Key Option Record/ Change Busy Greeting Change No Answer Greeting Compose and Send Menu Option Change current message Listen to current message Send message to specific group member Send Message to entire group Send Message to distribution list (if configured) Set or clear urgent indicator Set or clear confidential indicator Return to voice Messaging Main Menu...
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Page 13: Distribution List Options (From The Voice Messaging Menu Options)
Business Solutions Distribution List Options (from the Voice Messaging Menu Options) Distribution Lists are created in the users Profile through the eVolve Customer Dashboard. Up to 15 distribution list(s) can be created. Select Distribution List Menu - (from Forward Message menu, Key 5) Description Select distribution list 0 Select Distribution list 1 (Distribution lists are numbered... -
Page 14: Accessing Your Voice Messaging Menu
Business Solutions Accessing Your Voice Messaging Menu From your Cisco phone Step Action Press the Message key Enter your passcode Press 1 to access your voicemail box From Any Internal Cisco Phone Step Action Call the extension or mailbox ID of the voicemail box When the greeting plays, press the * key. -
Page 15: Personalizing Your Ip Phone
Business Solutions Personalizing your IP Phone Accessing your Call History To view the Call History lists: Step Action Press the Setup button Scroll to Call History and press the Select button Select the Call History list you want to view. Available Call History lists are: ... -
Page 16: Editing A Contact
Business Solutions Editing a Contact To edit a contact’s phone information Step Action Highlight the contact you want to edit in the Personal Address Book screen Choose one of the following options Press the center Select button to choose the contact and edit the numbers in the entry. ... -
Page 17: Changing The Lcd Screen Contrast
Business Solutions Changing the LCD Screen Contrast To Adjust the Contrast of the LCD Screen Step Action Press the Setup button. Scroll to User Preferences and press Select. Scroll to Screen Preferences and press Select. Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast Press Save Changing the Phone Wallpaper... -
Page 18: Accessing Weather Information
Business Solutions Accessing Weather Information You can view weather information for a maximum of three cities. To add a city Step Action Press the setup Key using the navigation key scroll down to the Web Applications screen, select Weather. Press Add. Enter the city name or zip code, and press Search Select the city from the list of results and press Add. -
Page 19: Rebooting Your Ip Phone
Business Solutions Rebooting your IP Phone Due to upgrades, or work on your phone you may be asked to reboot your phone. If you are asked by a technician to reboot you phone do the following. Step Action Press the Menu Key Using arrow key scroll down to Device Administration Scroll down to option 4, Restart and press the select soft key. -
Page 20: Parking A Call
Business Solutions Parking a Call Call Park is a feature that allows a person to put a call on hold at one Handset set and continue the conversation from any other handset. Press the Hold Soft key and enter *68 and the extension where you want to park the call followed by the # key. ... -
Page 21: Customer Service And Support
Business Solutions Customer Service and Support Congratulations and Welcome to your new Emerge Service we are pleased to have you on board and look forward to serving your organization! Please contact our Customer Care Support Number with questions about your service, billing or changes that need to be made to your system.