Service Call Errors - KIP 7970 Series Hardware Operation Manual

3. 4

Service Call Errors

If an error with significant effect on the printer occurs, the printer stops the operation and indicates
a related Customer Engineer Call Error Code (or description, and its equivalent internal code) on
the UI screen.
Call the service staff immediately as these problems can be fixed by a well trained technician only.
Before calling the service staff, try to turn on/off the Printer. If "Service Call Error" is indicated
again, turn off the machine, unplug it, and call the service staff with reporting the error description
in the UI screen.
Service Call Error
- Fusing Temperature Error
- Motor Error
- Developer Error
- Counter Error
- Cutter Error
- Toner Density Error
- High Voltage Power Supply Error
- Outer Device Error
- Wire Cleaning Error
A corresponding description will be displayed in the top column (status region) in the UI screen.
(E-xxx)
3-20 Chapter 3 Error Correction