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Troubleshooting
SYMPTOM CAUSE
No sound
Battery door not closed
Dead battery
Battery door will not close
Blocked wax guard
Not loud
Blocked sound outlet
enough
Change in hearing, volume
too low
Excessive ear wax
Excessive
Incorrect placement in ear
whistling/
Excessive ear wax
feedback
If none of the above
If there are any other problems not mentioned in this guide, please contact
ReSound or your hearing care professional.
View ReSound hearing aid tutorial videos at youtube.com/resoundus.
POSSIBLE REMEDY
Turn on by closing the battery door (B)
Replace battery
Insert battery properly
Replace wax guard (F) or consult your
hearing care professional
Change wax guard (F) or consult your
hearing professional
Consult your hearing care professional
Consult your hearing care professional
Re-insert hearing aid carefully
Clean guard/consult your hearing
care professional
Consult your hearing care professional
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