ReSound LiNX Quattro CSX12 User Manual
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ReSound LiNX Quattro CSX12 User Manual

ReSound LiNX Quattro CSX12 User Manual

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Summary of Contents for ReSound LiNX Quattro CSX12

  • Page 1 User guide ReSound Custom hearing aids resound.com...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number £ CIC size 10A Battery type o ITC, ITE size 312 £ ITE size 13 £ MIH size 13 £ MIH size 312 Program Beep Description...

  • Page 3: Fda Warnings And Cautions (Us Only)

    FDA warnings and cautions (US only) WARNING: People younger than 18 should go to a doctor before using this People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
  • Page 4 Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user. Sound pressure level in the ears of children: The developed sound pressure level in the ears of children can be substantially higher than in average adults.It is recommended to perform an RECD measurement in order to ensure the correct target for the fitted OSPL90.
  • Page 5 You might need medical help if a piece gets stuck in your ear If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly seriously.
  • Page 6 Hearing loss in people younger than 18 • People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may have different needs than adults. • The doctor will identify and treat medical conditions as appropriate. •...

  • Page 7: Table Of Contents

    Table of Contents FDA warnings and cautions (US only) Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Advanced options How to clean and maintain your hearing aids Wireless accessories...

  • Page 8: Introduction

    Introduction Thank you for choosing ReSound hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 9: Your Hearing Aid

    Your hearing aid Your hearing aid – Completely-In-the-Canal (CIC) 1. Push button (optional) 2. Battery door and On/Off switch 3. Removal cord (optional) 4. Sound outlet 5. Wax filter 6. Vent 7. Microphone inlets 8. Manufacturer 9. Model designation and serial number 10.
  • Page 10 Your hearing aid – In-The-Canal (ITC)/In-The-Ear (ITE) 1. Microphone sound inlets 2. Push button (optional) 3. Battery door 4. Volume control (optional) 5. Vent...
  • Page 11 Your hearing aid – MIH (Microphone-In-Helix) 1. Push button (optional) 2. Battery compartment /On-Off switch 3. Removal cord (optional) 4. Sound outlet 5. Wax filter 6. Vent 7. Microphone sound inlet 8. Microphone in helix tubing 9. Volume control (optional) 10.

  • Page 12: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Replacing the battery 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery. Remove the protective foil to activate the battery. Wait for 2 minutes before inserting the battery into the hearing aid.
  • Page 13 Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental health challenges.
  • Page 14 Low battery warning When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes until they are completely drained and turn off. Low battery indicator when paired with wireless accessories (optional) The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or streaming sound from your TV with our TV Streamer.

  • Page 15: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, it is important that you can recognize one from the other. Your right hearing aid will always have a red marking or shell, while your left hearing aid will have a blue marking or shell.
  • Page 16 By experimenting, you may discover an easier method. With proper insertion, hearing aids should fit snugly but comfortably. NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion. Insert Mic-In-Helix 1. Hold the hearing aid between your thumb and index finger. 2.

  • Page 17: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears Remove Mic-In-Helix and Completely-In-Canal 1. Hold the removal cord with your thumb and index finger and pull outward. 2. Hold the edges of the hearing aid with your thumb and forefinger and pull outward while slightly rotating your hand forward.

  • Page 18: How To Use Your Hearing Aids

    A beep in the second hearing aid follows. If your hearing aids support wireless remote control, you may use the ReSound Remote Control 2 or the ReSound Smart 3D™ app to adjust, for example, the volume.
  • Page 19 2. You will then hear one or more beeps. The number of beeps indicates which program you have selected (one beep = program one, two beeps = program two, etc.). 3. When you turn the hearing aids off and then back on, they always return to the default setting (program 1 and preset volume).
  • Page 20 • If there is no sound from your hearing aids in a hearing loop system with an active Telecoil function, the hearing loop system may not be turned on or may not be operating correctly. • The sound from the hearing loop and the hearing aids' microphones can be mixed according to your preference.
  • Page 21 To use a HAC phone, follow these steps: 1. Switch your hearing aid to the Telecoil program. 2. Pick up the phone and make a call or answer a call. 3. Hold the phone close to the hearing aid and tilt it slightly outwards. 4.
  • Page 22 2. If you hear whistling, try holding the telephone in the same position for a few seconds. The hearing aid may be able to cancel the whistling. 3. You can also try holding the telephone slightly away from the ear. NOTE: •...
  • Page 23 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.

  • Page 24: Advanced Options

    Advanced options Phone Now (optional) If you place a magnet on the telephone receiver, your hearing aids will automatically switch the telephone program on when the receiver is close to your ear. When you remove the receiver from your ear, the hearing aids automatically return to the previous listening program.
  • Page 25 NOTE: If you are not satisfied with the strength of Phone Now, you can reposition the magnet or add additional magnets. Prior to placing the magnet on the telephone or cell phone, use a recommended cleaning agent to clean the telephone.
  • Page 26 If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by ReSound. Flight Mode (optional) Your hearing aid allows you to control it from your smartphone or Remote Control. However, in some areas you are requested to turn off wireless communication.
  • Page 27 • If you want a printed version of the smartphone app user’s guide, please go to our website at resound.com or consult customer support NOTE: For assistance with pairing and using these products with your hearing aids, please contact your...
  • Page 28 ReSound Phone Clip+. ReSound Assist (optional) If you have signed up to use ReSound Assist available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.

  • Page 30: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Daily maintenance NOTE: It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended.
  • Page 31 6. Gently pull the new filter out of the dial. 7. Align the new filter to the sound outlet. 8. Press the new filter into the opening, and simultaneously pull and rock back and forth until the new wax filter is in place.
  • Page 32 3. Wipe the hearing aids with a soft cloth after use to remove grease or moisture. 4. Do not wear your hearing aids when putting on cosmetics, perfume, aftershave, hairspray, suntan lotion, etc. These might discolor the hearing aid or get into the hearing aid causing damage. 5.

  • Page 33: Wireless Accessories

    Please find the list of available wireless accessories below: • ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.
  • Page 34 • For use of wireless functionality only use ReSound wireless accessories. For further guidance, please refer to the user’s guide of the relevant ReSound wireless accessory.

  • Page 35: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your hearing aid includes the Tinnitus Sound Generator (TSG) module. The Tinnitus Sound Generator (TSG) Module is a tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. The TSG can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist, or hearing care professional.
  • Page 36 Explanation of how the device works The TSG module is a frequency and amplitude shaped white-noise generator. The noise signal level and frequency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor, audiologist, or hearing care professional. Your doctor, audiologist, or hearing care professional can modulate the generated noise in order to make it more pleasant.
  • Page 37 The scientific concepts that form the basis for the device The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus management, such as tinnitus retraining therapy (TRT).
  • Page 38 NOTE: To use smartphone apps, the hearing aid must be connected with the smartphone or mobile device. TSG - Technical specifications Digital. Audio signal technology: Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz...
  • Page 39 Prescription use of a Tinnitus Sound Generator hearing aid The TSG module should be used as prescribed by your doctor, audiologist, or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound.
  • Page 40 The sound generator instrument is a tool to generate sounds to be used with appropriate counseling and/or in a tinnitus management program to relieve patients suffering from tinnitus. Tinnitus Sound Generator warnings 1. Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. 2.
  • Page 41 6. Adjustment of the Tinnitus Sound Generator settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the ReSound Assist for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
  • Page 42 6. An audiometric air-bone gap equal to or greater than 15 dB at 500 Hertz (Hz), 1,000 Hz, and 2,000 Hz. 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8. Pain or discomfort in the ear. CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations.

  • Page 43: General Warnings

    General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid 2. Different types of radiation, from, for example, NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
  • Page 44 10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601- 1, IEC 60065, EN/IEC 62368-1, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO, SpeedLink). NOTE: For use of wireless functionality, only use supported wireless accessories. For further guidance regarding pairing, etc., please refer to the user’s guide of the relevant wireless accessory.

  • Page 45: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is the volume very loud? Reduce it. "whistling" Are you holding an object (e.g., a hat or Move your hand away to create more space a telephone receiver) close to the between the hearing aid and the object. hearing aid? Is your ear full of wax? Visit your doctor.

  • Page 46: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 47 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). An atmospheric pressure between 500 hPa and 1100 hPa is appropriate.
  • Page 48 Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 49 Non-clinical testing (US only) The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below: • Electrical safety testing is performed according to IEC 60601-1:2005 + A1:2012+A2:2020, IEC 60601-2- 66:2019, IEC 60601-1-11 Edition 2.0 2015-1, IEC 62133-2 Edition 1.0 2017- 02 and IEC 62368- 1:2018/COR1:2020.
  • Page 50 Based on technical and clinical data presented for the device in question, the equivalent predecessor, and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims. The clinical data leaves no questions open regarding clinical performance and is for this reason deemed sufficient.
  • Page 51 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle By prescription only (US). your hearing aid better. Follow instructions for use.

  • Page 52: Hearing Aid Variants

    Hearing aid variants Completely-in-the-canal (CIC) hearing aids (including type CSX10 with FCC ID X26CSX10, IC number 6941C-CSX10 models) with size 10A battery, are available in the following variants:  *RE4CIC-W-HP RE5CIC-W-HP RE7CIC-W-HP RE9CIC-W-HP *RE4CIC-W-LP RE5CIC-W-LP RE7CIC-W-LP RE9CIC-W-LP *RE4CIC-W-MP RE5CIC-W-MP RE7CIC-W-MP RE9CIC-W-MP *RE4CIC-W-UP RE5CIC-W-UP RE7CIC-W-UP...
  • Page 53 RE5ITE-DWT-HP RE7ITE-DWT-HP RE9ITE-DWT-HP RE5ITE-DWT-MP RE7ITE-DWT-MP RE9ITE-DWT-MP RE5ITE-DWT-UP RE7ITE-DWT-UP RE9ITE-DWT-UP Mic in Helix (MIH) hearing aids (including type CSX12 with FCC ID X26CSX12, IC number 6941C- CSX12 models) with size 312 battery and Custom Mic in Helix hearing aids (including type CSX13 with FCC ID X26CSX13, IC number 6941C-CSX13 models) with size 13 battery, are available in the following variants: *RE4MIH-W-HP...

  • Page 54: Additional Information

    Additional information Technical specifications Hearing aid model Maximum output (Data in accordance with IEC60118-0 Edition 3.0 2015-06, IEC60118-7 and ANSI S3.22-2009, supply Voltage 1.3V) All Low Power (LP) models 114 dB SPL (typical) All Medium Power (MP) models 118 dB SPL (typical) All High Power (HP) models 120 dB SPL (typical) All Ultra Power (UP) models...
  • Page 55 Low Power (LP) models (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - LP Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL)
  • Page 56 Medium Power (MP) models (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz ITC/ITE/MIH Input/Output Response - MP Input/Output Response - MP Ref.Test Gain @ 2 kHz Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 57 High Power (HP) models (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz ITC/ITE/MIH Input/Output Response - HP Input/Output Response - HP Ref.Test Gain @ 2 kHz Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 58 Ultra Power (UP) models (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz ITC/ITE/MIH Input/Output Response - UP Input/Output Response - UP Ref.Test Gain @ 2 kHz Ref.Test Gain @ 2 kHz 2cc coupler...
  • Page 59 Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 60 Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2023 GN Hearing A/S. All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 61 Notes...
  • Page 62 Notes...
  • Page 63 Notes...
  • Page 64 Manufacturer according to FDA: Manufacturer according to Health Canada:  GN ReSound North America ReSound Canada 8001 E Bloomington Freeway 2 East Beaver Creek Road, Building 3 Bloomington, MN 55420 Richmond Hill, ON L4B 2N3 Canada 1-888-735-4327 1-888-737-6863 resound.com resound.com ReSound Government Services...

This manual is also suitable for:

Linx quattro csx13Linx quattro csi12Linx quattro csi13Linx quattro csx10

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