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A1000
Original Operating instructiOns
coffee machine: Fcs4050 - refrigeration unit: Fcs4053
Read the Operating Instructions and the chapter "For your safety"
before operating the machine.
Keep the Operating Instructions with the machine and pass them
along to the next user if the machine is sold or transferred to a third
party.
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Summary of Contents for Franke A1000
- Page 1 A1000 Original Operating instructiOns coffee machine: Fcs4050 - refrigeration unit: Fcs4053 Read the Operating Instructions and the chapter "For your safety" before operating the machine. Keep the Operating Instructions with the machine and pass them along to the next user if the machine is sold or transferred to a third...
- Page 3 Congratulations on your purchase of an A1000. Thank you for your confidence in us. The A1000 is a powerful and space-saving coffee machine that adapts to your needs perfectly. The A1000 will enable you to offer high-quality coffee specialties rapidly and individually. Your customers will be impressed.
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Page 4: Table Of Contents
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Page 5: For Your Safety
Payment with coins, cards, or mobile payment systems. Use only pre-cooled milk (2 - 5°C or 36 - 41°F). Only use FRAnKe Clean solution. Other cleaning agents may leave residues in the milk system. Do you have any questions that are not addressed in these instruc- tions? Please do not hesitate to contact Customer Service or your service technician. -
Page 6: Eneral Safety Concerns When Using The A1000
• if the mains connection cable of the machine is damaged, it must be replaced by a mains connection cable intended for that purpose. • The A1000 is intended for use by trained • if the mains connection cable is not permanently attached, contact personnel. - Page 7 • clean the coffee machine and add-on units at least once a day. powder system or to empty the grounds container). • read the chapter "Care of the A1000". • exercise care and caution when working in an open machine. risk of contamination! • Only service technicians should open the machine for any other When the machine is not in use for extended periods, residue may accumulate.
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Page 8: Explanation Of Symbols
OF SYmbOlS So that you can get the most out of your A1000,we would like to familiarize you with the symbols used in the Operating Instructions and software. For us, thorough information and open communication go without saying. Symbols from the Operating Instructions... -
Page 9: Symbols Used In The Software
Symbols used in the software Symbols on the dashboard navigation Symbol name Description Symbol name Description Franke Call up maintenance level Cancel button Cancel preparation Servicing/Cleaning machine must be cleaned and/or serviced Start button Start preparation milk milk container is empty or not installed correctly ... -
Page 10: Depiction Of Error Messages
Depiction of error messages Highlighted products cannot be prepared. The illuminated symbol on the dashboard takes you to the error message. Highlighted products cannot be prepared. The banderole in the corner takes you to the error message. If the entire system is aff ected by an error, then the error message will appear automatically. -
Page 11: Scope Of Delivery And Identification
SCOPe OF DelIVeRY AnD IDenTIFICATIOn The A1000 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation. listed below are ways to identify your machine and what is included in the standard scope of delivery. -
Page 12: I Dentification
Type key Coff ee machine A1000 (FCS4050) Add-on units A1000 Coff ee machine (fully automatic device) SU12 Refrigeration unit with Foammaster (cold and warm... -
Page 13: D Escription Of The Machine
DeSCRIPTIOn OF mACHIne Congratulations on selecting the A1000 for the single-serve coff ee experience you have been waiting for. Here you will get to know the components of your coff ee machine and learn more about its functions and options. -
Page 14: Components Of The A1000
Components of the A1000 bean hopper Powder container brewing unit Drip tray (permanently attached) with drip grid Grounds container Water connection external water tank Wastewater tank (optional) (optional) -
Page 15: Components Of The Refrigeration Unit (Su12)
Components of the refrigeration unit (SU12) Temperature display and Cup rack temperature control (heatable) Door lock Reversible adapter (milk delivery/ cleaning) Switch refrigeration unit on and off Switch for alternating between milk delivery and cleaning Switch the heating element for the cup rack on and off Cleaning cartridge milk container (2 x 4.5 l or 1 x 12 l) -
Page 16: Add-On Units
• UT12 Fm Twin under-counter refrigeration unit with 2 x The cup warmer with four heatable shelves fi ts seamlessly 4.5 l milk containers for connecting 2 coff ee machines into your A1000. • mUT (mounted under the counter) Payment system (optional) For recording payment data. -
Page 17: The Operating Interface
The operating interface menu elements of the operating interface, using Quick Select as an example FRAnKe button is used to switch between maintenance level and Product level. Scroll forwards/backwards. navigation Switching to energy saver mode my settings Individualization and data transfer... -
Page 18: Overview Of Operating Modes
Overview of operating modes Inspire me Cash Register Quick Select (optional with Credit mode) non-self-service Self-service Self-service Cash Register is the operating mode for Quick Select operating mode is the Inspire me operating mode is particu- non-self-service utilization. standard setting for self-service. larly suitable for self-service. - Page 19 Cash Register - product selection The suitable operation mode is dependent on the utilization of your coff ee machine, your product range and the preferences of your custo- mers. Quick Select - product selection Operating modes for multimedia functions: Inspire me, Quick Select Operating modes without multimedia functions: Cash Register, Custom mode Your Service technician will be happy to help you set the appropriate...
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Page 20: Installation And Technical Data
InSTAllATIOn AnD TeCHnICAl DATA Your A1000 must be properly installed so that you can operate it correctly – your service technician will gladly do that for you. You'll have to take care of a few things first. You'll find the requirements for problem-free enjoyment of your coffee machine here. - Page 21 Dimensions of the A1000 with refrigeration unit SU12 Installation dimensions of the A1000 ≥ 50 The dimensions are specifi ed in mm. Prepare a stable, ergonomic surface (min. load capacity: 150 kg or 330.7 lb). The operator panel should be at eye level.
- Page 22 Refrigeration unit SU12 Fm/SU12 Fm Twin Flavor Station FS60 (optional) (option) Device type FCS4053 Device type FCS4055 milk container 12 l or 2 x 4.5 l Capacity Up to 6 varieties of syrup electrical connection 220 – 240 V 1l n Pe 50/60 Hz bottle height max.
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Page 23: Commissioning
COmmISSIOnInG In this chapter you will learn how to start up your A1000 coff ee machine for the fi rst time. Initial commissioning of the A1000 Your service technician will put your coff ee machine in operation for the fi rst time and instruct you in its operation. -
Page 24: Filling And Emptying
FIllInG AnD emPTYInG ensure that all ingredients are always available. That way you will be able to off er your customers the wide assortment of your product range at all times. be prepared for a successful day. beans, powder Filling the bean hopper and powder container Warning risk of injury, eye injury and damage to the machine If objects fi nd their way into the bean hopper or grinder, splinters... - Page 25 For notes on cleaning the bean If needed, the grind coarseness hopper, see Chapter «Care of can be set in stages for each the A1000», «Cleaning the bean grinder. hopper and powder container» lift and remove the bean...
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Page 26: Emptying The Grounds Container
For notes on cleaning, see • always transport the pow- or crushing injuries. Chapter «Care of the A1000». der container closed in an • exercise care when clea- upright position. lift and remove the powder Pull the locking slide all the way ning the powder container. -
Page 27: Milk
For notes on cleaning the milk system, see Chapter «Care of A1000». Sliding cover Push the sliding cover to the Slide the milk container fully Close the door. - Page 28 emptying the refrigeration unit notice Milk quality The refrigeration unit is intended solely for keeping the milk cool during use. • remove the milk and store it in a refrigerator when the coff ee machine is not going to be used for a prolonged period, e.g. Open the door.
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Page 29: S Yrups (O Ption )
Syrups (Optional) Filling the Flavor Station The hoses for Flavor 1 - 6 are My settings numbered. In the 1.11 Flavor, each menu under type of syrup must be assigned to the numbering accordingly. Use the key to unlock the Fla- Open the Flavor Station. - Page 30 Flavor Station Clean the Flavor Station: see «Care of the A1000», «Starting cleaning of the Flavor Station» After cleaning, do not re-insert the hoses into the bottles. Remove the bottles from the Flavor Station.
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Page 31: Preparing Drinks
DrinKs You chose the A1000 because you love coff ee and want to off er your customers something special. In this section you will fi nd information about drink preparation and the possible variations for your specialty drinks. Preparing drinks with Quick Select... -
Page 32: Preparing Drinks With Cash Register
Preparing drinks with Cash Register When you prepare several products one after the other, be sure to observe the following: • Have suffi cient glasses or cups ready to use. • You can continuously add new products to the waiting list during the preparation. • You can select and clear products from the waiting list. -
Page 33: Reparing Drinks With Nspire
Preparing drinks with Inspire me Warning risk of scalding or burning! The dispensers and drinks are hot. • Do not touch the area under the outlets. • in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. Place an appropriate cup or Tap on the desired menu card Scroll through the menu cards. -
Page 34: Reparing Drinks With Ground Coffee
Preparing drinks with ground coff ee example: Quick Select You have selected a drink with decaff einated coff ee. Please open powder feed and add decaff einated coff ee. Only ground coff ee - decaff einated or with caff eine - may be used. Soluble instant coff ee made from dried coff ee extract cannot be Open powder feed... -
Page 35: Preparing Water For Tea
Preparing water for tea example: Quick Select Warning Water for tea risk of scalding or burning! The dispensers and drinks are hot. • Do not touch the area under the outlets. • in case of scalding or burns, immediately cool the aff ected area and consult a doctor depending on the severity of the injury. -
Page 36: Steam Dispenser ( Autosteam/Autosteam Pro)
Steam dispenser ( Autosteam/Autosteam Pro) example: Quick Select Warning risk of scalding or burning! The dispensers and drinks are hot. Autosteam is suitable for the • Do not touch the area under the outlets. manual heating and foaming • in case of scalding or burns, immediately cool the aff ected area of milk and for the heating of and consult a doctor depending on the severity of the injury. -
Page 37: Aintaining The A1000
OF tHe a1000 even a coff ee machine like the A1000 must be cared for. To ensure high-quality fl avor, the A1000 must be cleaned at least once a day and serviced at regular intervals. accessories required: The perfect coff ee experience depends on a perfectly cleaned coff ee machine. Increase the quality of your products! • Cleaning tablets... -
Page 38: Cleaning And Maintenance Plan
Cleaning and maintenance plan Frequency task information Clean the A1000 and refrigeration unit See p. 37 Clean the steam wand See p. 39 Daily Clean the external water tank/wastewater tank and connecting lines See p. 39 Clean the milk container, milk hoses and reversible adapter See p. -
Page 39: Starting Automatic Cleaning Of The A1000 And The Refrigeration Unit
Starting automatic cleaning of the A1000 and the refrigeration unit There are two ways of starting the automatic cleaning process: 1. On the refrigeration unit SU12 Fm 2. Via the Cleaning and maintenance menu Starting automatic cleaning on the refrigeration unit • Pull the reversible adapter... -
Page 40: Cleaning The Milk Container, Suction Line And Reversible Adapter
Starting automatic cleaning on the operating interface Clean Coff ee machine error/event protocol Clean Coff ee machine Individualization and data transfer Clean Flavor Station Would you like to clean the coff ee Counters Rinse Coff ee machine machine now? After the cleaning cycle, the Prepare milk system Prepare Flavor Station machine switches back to... -
Page 41: C Leaning The Steam Wand
Clean the steam wand Fill container to approx. 5 cm Select Autosteam/Steam. empty the container. Select Autosteam/Steam. empty the container with cold water and 30 ml of The steam wand is being Fill the container with cold wa- The steam wand is being Wipe the steam wand with a Clean solution. -
Page 42: Cleaning The Bean Hopper And Powder Container
Cleaning the bean hopper and powder container notice Soiling, formation of mildew The containers dry slowly and can still release moisture when they are re-fi tted. • Do not place the containers in direct contact with water. • Only use a damp cloth for cleaning. Open the door. -
Page 43: Insing The Coffee Machine
Switch to maintenance level. Select Cleaning and mainte- • The A1000 automatically rinses after certain time inter- nance. vals as well as when it is switched on or off . Warning error/event protocol... -
Page 44: C Leaning The Brewing Unit ( As Required )
Cleaning the brewing unit (as required) Open the door. Release the brewing unit lock in Remove the brewing unit. Clean the brewing unit. Insert the brewing unit. counterclockwise direction. lock the brewing unit in clock- wise direction. Cleaning the monitor screen my Settings my Settings error/event protocol... -
Page 45: Onfiguring
Your A1000 can be programmed individually — so that the coff ee machine is just as fl exible as you are. We have kept the programming simple to make your job easier. Try it for yourself. Introduction to programming • All programming menu items are shown on the following pages. -
Page 46: "My Settings" Menu Tree
Clean Coffee machine 6.3 Specialist For additional information Rinse Coffee machine 6.4 Operator on cleaning and main- tenance, please refer to Prepare milk system the chapter «Care of the 6.6 Key (secured) products A1000». Prepare Flavor Station 6.7 On/Off machine Wipe Protection... -
Page 47: My Settings
my Settings Set machine my Settings 1 Set machine 1.1 language Parameters Value range Remarks Select language de, en, fr, nl, da, fi, no, sv, • The language is switched immediately on the user interface pl, cs, uk, ru, ... • Default: de (German) 1.2 Operating mode Parameters... - Page 48 Set machine (continued) 1.3 Selection buttons Parameters Value range Remarks Product options • Small • The maximum twelve selection buttons can be assigned with various pro- duct options in the service menu. The product options appear in the Drink • medium selection status • large • With up to eight configured selection buttons, buttons 1 - 4 are displayed...
- Page 49 Set machine (continued) 1.7 Temperatures Parameters Value range Remarks Coffee -20 ... +20 • The temperature in the coffee boiler is preset by the service technician • The set temperature can be adjusted by percentages using the sliding controller Hot water/ -20 ...
- Page 50 Set drinks Cold cappuccino Select product Test Select version Confirm • You can save each product in three user-specific versions. The General Coffee variation original cannot be changed. brewing quantity • Only parameters that are relevant for the product are displayed. Select area Preparing the test Water quantity product...
- Page 51 Date and Time 3 Date and time 3.2 Date and time Parameters Value range Remarks Display 12 h/24 h 0 - 31 Set the day month 0 - 12 Set the month Year 0 - 63 Set the year Hour 0 - 23/0 - 11 Configure hours minutes 0 - 59 Configure minutes Time zone Set time zone 3.3 - 3.6 Timer 1 - 4 Parameters...
- Page 52 nutritional value information 4 nutritional value information 4.1 milk Parameters Value range Remarks Sugar (g) number enter value per 100 ml Fat (%) number enter value per 100 ml Protein (g) number enter value per 100 ml Calories (kcal) number enter value per 100 ml Ingredients Yes/no...
- Page 53 6 Access rights 6 Access rights 6.2 Owner Parameters Value range Remarks Settings; call up Set PIn 0 - 9 • Authorizations: Access to counter values • Default PIn: 1111 6.3 Specialist Parameters Value range Remarks Set PIn 0 - 9 • Authorizations: limited access to Settings;...
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Page 54: Counters
Counters Owner menu items specialist menu items Operator menu items Without Vip system 4.1 machine total (standard) 4.2 Cycles 4.3 Water filter 4.4 Grinders/dosing units 4.5 Cleanings 4.6 Coffee products 4.7 milk products 4.9 Water products 4.10 Powder products 4.11 Flavor products 4.12 All products 4.12 All products 4.12 All products... -
Page 55: Ndividualization And Data Transfer
Use the advantages of the touchscreen for your sales ideas. Overview General functions • Use existing Franke media for drinks, screen savers or as advertising media. • Upload and view your own media objects on the machine. • All of the menu items of the... -
Page 56: Individualization And Data Transfer
Individualization and data transfer Owner menu items Specialist menu items Operator menu items 1.1 load media 1.1 load media 1 manage my media 1.2 back up media 1.2 back up media 1.3 Advertising media 1.3 Advertising media 1.4 Product images 1.4 Product images 1.5 Screen saver 1.5 Screen saver... -
Page 57: Individualization And Data Transfer Menu Tree
2.7 my Advertising media • 5 Import FPC becomes usable when a USb stick with a valid Franke product catalog is connected. 2.8 Audio sequences • 7 eject USb stick logs off connected USb sticks. If a USb stick is 2.9 my Audio Sequences... -
Page 58: Requirements For Your Own Media
Required folder structure on the USb stick Drive Qml fi les You must maintain a specifi c directory structure so that the A1000 can recognize your media without diffi culty. custom Create the folder structure one time, save it and it will be quickly audio available. -
Page 59: Loading Or Deleting Your Own Media
loading or deleting your own media 1 manage my media 1.1 load media manage my media load media Select directory 1.2 back up media Advertising media Advertising media 1.3 Advertising media load product images with Drag & Drop 0 to 100 Product images Screen saver 1.1 load media 1.4 Product images... -
Page 60: Sing Your Own Media
Using your own media Confi guring my screen saver 2 modify depiction 2.1 Activate drinks Adapt depiction my screen saver 2.2 Image carousel Change time Preview 2.3 Screen saver load images and videos with drag & drop 2 .. 50 2.1 Activate drinks 2.4 my Screen Saver 2.2 Image carousel 2.5 menu cards... - Page 61 Confi guring your own advertising media 2 modify depiction 2.1 Activate drinks my advertising media 2.2 Image carousel Adapt depiction Change Preview 2.3 Screen saver Select images and videos with drag & drop 0 .. 50 2.1 Activate drinks 2.4 my Screen Saver 2.2 Image carousel 2.5 menu cards 2.3 Screen saver...
- Page 62 Confi guring your own audio sequences v 2 modify depiction 2.1 Activate drinks my audio sequences 2.2 Image carousel Adapt depiction Screen saver Screen saver 2.3 Screen saver Select audio files with drag & drop 0 .. 50 Advertising media 2.1 Activate drinks 2.1 Activate drinks background 2.4 my Screen Saver...
- Page 63 Tap the image and press Remove image. • Products to which no image has been assig- ned will be displayed without an image. • You can either use the Franke images or your own, but you cannot mix the two types with one another.
- Page 64 Displaying languages and confi guring nutritional values 2 modify depiction 2.1 Activate drinks Confi gure application adapt depiction 2.2 Image carousel 2.3 Screen saver Version: 01.90 2.4 my Screen Saver 2.4 my Screen Saver Default language: de-De 2.5 menu cards 2.5 menu cards language settings 2.6 Advertising media 2.6 Advertising media...
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Page 65: S Aving / Loading Data
Desired action menu item Information / Instruction • export confi guration exporting a confi guration and • back up Franke media media • back up your own media • eject USb stick 3.2 back up xml data back up xml data... -
Page 66: Restoring Default Values
Restoring default values Clear product counters 4 Set default values Set default values individualization and data Delete my media fi les transfer Changes Clear product counters 1 manage my media 2 modify depiction Delete my media fi les 3 load/back up data Changes Apply 4 Set default values... -
Page 67: Ecommissioning And Disposal
Clean the milk container, milk "Care of the A1000". hoses and reversible adapter. Temporary decommissioning (up to 3 weeks) my settings Individualization and data transfer... -
Page 68: Disposal
Clean solution and descaler. Disposing of the coffee machine and add-on units The A1000 coffee machine is in compliance with the european Direc- tive 2012/19/eU regarding waste electrical and electronic equip- ment (Weee) and may not be disposed of with domestic refuse. -
Page 69: Roubleshooting
TROUbleSHOOTInG Help is available from your machine in the event of problems. events and information are displayed on the monitor screen. If you are still unable to resolve the problem despite your best eff orts, please contact our Service department. elimination of machine errors non-self-service mode Self-service mode... -
Page 70: Help With Problems Concerning Product Quality
Help with problems concerning product quality Possible causes Possible solutions Grind too coarse Select a finer grind (see Coffee tastes stale Too little coffee Increase amount of coffee Temperature too low Increase temperature Coffee is too old Use fresh coffee bean hopper not locked correctly Check bean hopper locking mechanism (see Poor grind... -
Page 71: Ndex
..... . 11 a1000..... . . 12 . - Page 72 ..... . 19 ....54 .
- Page 73 ..... . . 3 ....3...
- Page 76 Franke Kaffeemaschinen AG Your distribution partner: Franke-Strasse 9 4663 Aarburg Switzerland Phone +41 62 787 31 31 www.franke.com Issued: 11.16/order number: 1C345953/revision 0...
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