Franke A600 User Manual
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Franke A600 User Manual

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USER MANUAL
A600
FCS4043
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual on to the
next operator if the machine is sold or transferred to a third party.

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Summary of Contents for Franke A600

  • Page 1 USER MANUAL A600 FCS4043 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual on to the next operator if the machine is sold or transferred to a third party.

  • Page 3: Table Of Contents

     17 Type code  19 Description of machine  21 Coffee machine  21 Add-on units  24 Overview of operating modes  27 Franke Digital Services (option)  29 Installation  30 Preparations  30 Dimensions  30 Requirements of the water supply  31 Filling and emptying  35 Filling beans  35...
  • Page 4 Preparing for decommissioning  84 13.1 Short-term decommissioning (up to 3 weeks)  84 13.2 Long-term decommissioning  84 13.3 Transport and storage  84 13.4 Recommissioning after prolonged periods of storage or non-use  85 13.5 Disposal of parts  86 Technical data  87 User manual A600...
  • Page 5 Franke Kaffeemaschinen AG Table of contents Capacities in accordance with DIN 18873-2:2016-02  87 15.1 Electrical connection data  87 15.2 Index  89 User manual A600...

  • Page 6: For Your Safety

    1.1.1 Coffee machine – The A600 is a commercial machine for preparing beverages and is intended for use in food services, offices and other similar environments. – The A600 is designed to process whole coffee beans, ground coffee, powder that is suitable for auto- matic devices, and fresh milk.

  • Page 7: Prerequisites For Using The Coffee Machine

    – The A600 is intended for use by trained personnel or as a self-service machine. – Self-service machines must always be monitored to protect the users. – Each operator of the A600 must have read and understood the manual. This does not apply to its use in the self-service area.

  • Page 8: Safety Concerns When Using The Coffee Machine

    Keep hands away from the spouts and nozzles during this process. b) Do not place anything on the drip grid. c) IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the in- jury, consult a doctor. User manual A600...
  • Page 9 Inadequate cleaning can result in food residues accumulating in the machine and at the spouts, thereby contaminating products. a) Do not use the machine unless it has been cleaned according to the instructions. b) Clean the machine daily in accordance with the instructions. c) Inform operating personnel of the necessary cleaning measures. User manual A600...
  • Page 10 This may damage the coffee machine and/or the spout cleaning device. a) Only place the spout cleaning device on the drip grid when prompted to do so, and only once the dis- pensing spout has been fully lowered. User manual A600...

  • Page 11: Explanation Of Symbols

    When a symbol is illuminated on the dashboard, additional information and instructions can be displayed  80] Troubleshooting [ by tapping the symbol. If an error occurs, refer to the chapter for help. Symbol Designation Description Franke logo Call up the maintenance level Bean left/right Active grinder User manual A600...
  • Page 12 Drip tray is full or not installed correctly Door The door is open Water tank Water tank is empty or missing Payment Payment active First Shot Preheat system Service/configuration/ administration Brightness Set brightness Individualization Customize beverages and display User manual A600...
  • Page 13 Milk container is empty or not installed correctly Cold milk Powder resource Powder hopper is empty or not installed correctly Info Event log List of event and error messages Individual products counter Inactive Data transfer Data is being transferred User manual A600...
  • Page 14 If the entire system is affected by an error, the error message will appear automatically. Door open The door is open. Please close the door. Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked User manual A600...

  • Page 15: Scope Of Delivery

    Franke Kaffeemaschinen AG Scope of delivery | 3 SCOPE OF DELIVERY Item description Item number Coffee machine A600 (FCS4043) Manual set 560.0001.463 / 560.0001.731 Cleaning tablets (100 pcs.) Cleaning tablets (China) Cleaning tablets (USA/Canada) 567.0000.002 Milk system cleaning agent (dosing bottle) 567.0000.005...
  • Page 16 (optional for internal water tank) Filter cartridge 560.0004.630 (optional for internal water tank) Water hardness test strip 560.0004.060 (optional for internal water tank) Drip grid extension 560.0484.609 Drip grid extension 560.0574.078 (option single-piece drip grid extension (USA)) User manual A600...

  • Page 17: Identification

    The type plate for the SU12 cooling unit is located on the left-hand side in the cooling chamber. 4.1.3 SU05 cooling unit The type plate for the SU05 cooling unit is located on the left inner wall. User manual A600...
  • Page 18 FS (option) The type plate for the FS Flavor Station is located in the interior on the rear panel. 4.1.6 CW (option) The type plate for the cup warmer is located in the interior on the rear panel. User manual A600...

  • Page 19: Type Code

    Autosteam Pro (steam wand with temperature sensor and programmable milk foam con- sistency) TwoStep (manual milk foam production using steam plant) Water connection, optional internal water tank 4.2.2 Add-on units Type code Description SU05 Cooling unit (5 l) positioned next to the coffee machine User manual A600...
  • Page 20 Under-counter Flavor Station with 3 flavor pumps Cup warmer Accounting system Coin changer Cashless Coin validator FoamMaster (cold and warm milk, cold and warm milk foam) EasyClean CleanMaster MilkSystem Twin Modified cooling unit for the simultaneous use with two coffee machines User manual A600...

  • Page 21: Description Of Machine

    DESCRIPTION OF MACHINE Coffee machine The A600 coffee machine is available with numerous options. To provide you with an overview of your machine, a sample configuration is illustrated here. Please note that your coffee machine may look differ- ent from the configuration shown here.
  • Page 22 – Optical Cup Recognition – First Shot – Feet, 7 mm – Adjustable feet, 70 mm – Adjustable feet, 100 mm – Touchpad as accessibility feature for wheelchair users – Tank kit (not in conjunction with Iced Coffee Module) – Franke Digital Services User manual A600...
  • Page 23 Franke Kaffeemaschinen AG Description of machine | 5 5.1.3 Coffee machine components Powder hopper (option) Bean hopper Iced Coffee Module (option) Brewing module Grounds container Internal water tank (option) Drip tray with drip grid User manual A600...

  • Page 24: Add-On Units

    5 | Description of machine Franke Kaffeemaschinen AG Add-on units 5.2.1 Parts of the cooling unit Door lock Temperature display On/off switch Cleaning agent cartridge (CleanMaster only) Milk container Cleaning container SU05 User manual A600...
  • Page 25 Our Flavor Station is available to you as an option for unusual creations. You can use the Flavor Station to extend your range with up to six different flavors. 5.2.3 Cup warmer To enjoy coffee at its best, you need pre-heated cups. The cup warmer with four heatable shelves fits per- fectly to your coffee machine. User manual A600...
  • Page 26 – The Iced Coffee Module is located at the front right-hand side of the coffee machine. – The Iced Coffee Module actively cools the freshly brewed coffee to below 40 °C. – The module is available as an optional extra and cannot be retrofitted. User manual A600...

  • Page 27: Overview Of Operating Modes

    Your service technician will be happy to help you set the appropriate operating mode. 5.3.1 User interface Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water Use the Franke logo to switch between the Scroll forwards or backwards maintenance level and product selection User manual A600...
  • Page 28 Credit Mode – Individual arrangement of beverages 5.3.4 Operating modes in combination with Credit Mode The Credit Mode works with every operating mode and makes the product prices, credit and lack of credit clear on the operator panel. User manual A600...

  • Page 29: Franke Digital Services (Option)

    Menu item 1.12 Payment Franke Digital Services (option) Developed specially for the Franke coffee machine fleet, our digital services give you control and a clear overview of all activities and information about the coffee machines. Centrally controlled remote mainte- nance, such as software and configuration updates, means that on-site interventions are not required.

  • Page 30: Installation

    Your service technician will install your coffee machine and carry out the initial commis- sioning process. He will instruct you in the basic functions. Dimensions All dimensions are specified in mm. A600 with SU05/A600 – side view User manual A600...

  • Page 31: Requirements Of The Water Supply

    Overheating damage These drawings and specifications are the property of Document ID 500000001421 Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party without the prior written permission of Franke Technology and 2010 Article Trademark Ltd., Hergiswil, Switzerland...
  • Page 32 Water settings. 2. Dip the measuring strip into the water for 1 second. Hardness level Result shown on the measuring Water hardness strip 1 x red >5° dH/>6°e/>9°fH 2 x red >10° dH/>13°e/>18°fH User manual A600...
  • Page 33 Calculated conductivity = measured conductivity [μS/cm] – (measured total hardness [dH GH] x constant) – Measured conductivity in μS/cm – Measured total hardness in dH GH – Constant = 30 [μS/cm]/[ dH GH] Calculated conductivity Risk of corrosion <200 μS/cm 200 – 500 μS/cm increased >500 μS/cm high User manual A600...
  • Page 34 The result of the calculation is 160 μS/cm and means that there is a low risk of corrosion. 6.3.4 Water outlet – Drain hose: D = 20 mm, L = 2000 mm – Connection to a lower-lying siphon User manual A600...

  • Page 35: Filling And Emptying

    Do not use any cleaners, as these alter the taste of the coffee. Fill the bean hopper with coffee beans. Fill the powder hopper with powder suitable for automatic coffee makers. 1. Lift off the bean hopper lid. 3. Fit the lid. 2. Fill coffee beans. User manual A600...

  • Page 36: Fill Powder

    Only use pasteurized or long-life milk. NOTICE Machine damage Using incorrect liquids can damage the machine. a) Only fill the milk container with milk. b) Use water and a mild cleaner to clean the milk container. User manual A600...
  • Page 37 4. Fill the container with a maximum of 5 l of cooled milk. 5. Attach the milk container lid. 6. Push the milk container all the way into the cooling chamber. 2. Switch on the cooling unit. 7. Close the door. User manual A600...

  • Page 38: Filling The Flavor Station Fs Ec

    4. Push the sliding cover backwards. Filling the Flavor Station FS EC The switch for switching the Flavor Station on is located inside, on the left-hand side of the rear panel. 1. Use the key to unlock the Flavor Station. User manual A600...

  • Page 39: Setting The Grind Coarseness

    Never insert any objects into the bean hopper or grinder. Grinder adjustment wrench (560.0003.876) Changing the grind coarseness affects the coffee quantity. The grinders must therefore be calibrated after adjusting the grind coarseness. If required, the grind coarseness can be set in stages for each grinder. User manual A600...
  • Page 40 NOTICE Impairment of function If the bean hopper and powder hopper are not locked correctly, the function of the coffee machine and the product quality may be impaired. a) Push the locking slide all the way in. User manual A600...

  • Page 41: Emptying The Bean Hopper

    The powder hoppers worm gear mechanism can cause cuts or crushing injuries. a) Exercise care when cleaning the powder hopper. NOTICE Contamination from powder Powder can fall from the powder hopper. a) Always transport the powder hopper in an upright position and ensure it is closed. User manual A600...

  • Page 42: Emptying The Grounds Container

    Coffee residue can lead to the formation of mold. a) Empty and clean the grounds container at least once a day. ð The message Door open appears on the user interface. 1. Open the door of the coffee machine. User manual A600...

  • Page 43: Empty The Drip Tray

    Drip tray full The drip tray is full. Empty the drip tray. Confirm 2. Remove the drip grid. 3. Remove the drip tray. 1. Pull out the drip tray. 4. Clean and dry the drip tray and drip grid. User manual A600...

  • Page 44: Emptying The Cooling Unit

    Place the container lid with the suction hose on a clean surface only. NOTICE Blockage of the milk system Fibers from unsuitable cleaning cloths can enter the milk/media system and cause a blockage. This can damage the machine. a) Use a microfiber cloth to clean the milk container. User manual A600...
  • Page 45 4. Clean the milk container, the parts that feed the milk into the system, and the cooling chamber. 7.10.2 Cooling unit SU12/UT12 1. Open the door. User manual A600...
  • Page 46 4. Clean the milk container, milk container lid, reversible adapter, suction hoses, and cool- ing chamber. 7. Leave the door to the switched-off cooling unit slightly open to prevent odors from building up inside. 5. Insert the cleaned milk container. User manual A600...

  • Page 47: Preparing Beverages

    Have sufficient drinking vessels ready to use. b) You can continuously add new products to the waiting list during the preparation. c) You can select and clear products from the waiting list. 1. Place an appropriate drinking vessel under the dispensing spout. User manual A600...

  • Page 48: Preparing Beverages With Ground Coffee

    1. Place an appropriate drinking vessel under the dispensing spout. Espresso Double Espresso Caffè Crema To Go Ristretto ð The Decaffeinated coffee selection button il- luminates. ð This message appears. 2. Press the Decaffeinated coffee selection but- ton. User manual A600...

  • Page 49: Preparing Hot Water

    1. Place an appropriate drinking vessel under 3. Select the cup size. the hot water spout. ð Hot water is dispensed until the cycle is complete. Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water 2. Select Tea water User manual A600...

  • Page 50: Steam Dispenser (Autosteam/Autosteam Pro)

    1. Place an appropriate drinking vessel under 3. Tap on the touchpad once. the dispensing spout. ð The coffee machine performs the chosen action. 2. Use the touchpad to move the cursor to the required place on the screen. User manual A600...

  • Page 51: Cleaning

    Clean the containers and accessories, such as the lid, suction hose, suction nozzle, etc. using the 5-step method. 1. Remove coarse dirt with a cleaning brush or 3. Wash the components. paint brush. 4. Rinse the components thoroughly. 2. Soak the components in hot water with a 5. Dry the components. mild cleaner. User manual A600...

  • Page 52: Starting The Cleaning Process

    Espresso Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and Maintenance Cleaning and maintenance Error/event log Cleaning the coffee machine Rinsing the coffee machine Filter water quantity Wipe protection  58]...

  • Page 53: Cleaning The Aerator

    Moisture within the bean hopper may lead to the growth of mildew. a) Do not bring the bean hopper into direct contact with water. b) Use only a damp cloth for cleaning. c) Ensure that the bean hopper is completely dry before attaching it. User manual A600...
  • Page 54 (if applicable). 3. Remove the bean hopper by lifting it up- 8. Push the locking slide all the way in. wards. 9. Close the door. 4. Empty the bean hopper and powder hopper (if present). User manual A600...

  • Page 55: Replace Water Filter

    Individualization and data transfer Espresso Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and Maintenance Cleaning and maintenance Error/event log Cleaning the coffee machine Rinsing the coffee machine Wipe protection  58]...

  • Page 56: Rinsing The Coffee Machine

    The machine automatically rinses after certain time intervals as well as when it is switched on or off. Espresso Double Espresso 2 Espressos Caffè Crema Steam Tea water 1. Tap the Franke logo.  58] 2. Enter the PIN. PIN codes [ User manual A600...
  • Page 57 My settings machine Rinsing the coffee machine Individualization and data transfer Filter water quantity Counter(s) Wipe protection Cleaning and maintenance Rinse coffee machine 5. Tap and confirm. ð The coffee machine is rinsed. 4. Select Cleaning and Maintenance User manual A600...

  • Page 58: Configuration

    Call up the maintenance level Espresso Double Espresso 2 Espressos Caffè Crema Steam Tea water 1. Tap the Franke logo.  58] PIN codes [ 2. Enter the PIN. 3. Press 10.2 PIN codes Default PIN codes are assigned at the factory:...

  • Page 59: Input Methods

    My settings Individualization and data transfer Counter(s) Cleaning and maintenance 10.5.1 Menu 0 Commissioning Menu item 0.10 System information Here you will find information regarding the hardware and software versions of the machine and the con- figuration. User manual A600...
  • Page 60 – No – : Each product must be triggered with the start button – Default: Pause between products 1–10 seconds – Appears if automatic mode is activated – Increment: Shot timer – Yes – No User manual A600...
  • Page 61 – Default: Hide cancel button – Yes – Display the button for canceling the product – No – Default: Audible signal for bever- – Yes Beeps when the product is ready age preparation – No User manual A600...
  • Page 62 Price Amount – Store surcharge for the option. – The total price is calculated by the machine – Default: 0.00 PLU No. – Store PLU number for price calculation (if PLU numbers are used). – Default: 0 User manual A600...
  • Page 63 Tea water -20 to +20% – The temperature in the hot water boiler is con- figured by the service technician – The set temperature can be adjusted by per- centages using the slide control User manual A600...
  • Page 64 : Flashing light white – Color gradient : Color changes continuously – Flashing – User-defined : Colors can be defined individually – Color gradient by the input of RGB values – User-defined – Default value: Color gradient User manual A600...
  • Page 65 All values configured in menu 2 are saved in the configuration and can be re-imported. Test General Coffee Brewing quantity Water quantity Grind quantity Grinder 1 Grinder 2 Save Back Select variant Select area Save settings Select product Confirm variant Prepare a test product Adjust parameters User manual A600...
  • Page 66 : The coffee machine can be switched on or off without the PIN code – Default: Menu item 3.2 Date and time My settings 3 Date and time 3.2 Date and time Parameter Value range Remarks 12/24-hour display – 12 hours – 24 hours User manual A600...
  • Page 67 Activate or deactivate the timer for each day Wednesday, Thursday, – No Friday, Saturday, Sunday Switching off automatically Parameter Value range Remarks Active – Yes Switch timer on or off – No Hour 0–23/0–11 Select switch-off time (hour) Minute 0–59 Select switch-off time (minute) User manual A600...
  • Page 68 [List of common aller- – Yes – Enter ingredients or allergens for the milk type gens and ingredients] used – No – Default: Other allergens User-defined Enter ingredients or allergens that are not included in the list User manual A600...
  • Page 69 (owner, specialist, and operator) can be defined for accessing the maintenance level. Menu item PIN code (default values) 6.2 Owner 1111 6.3 Specialist 2222 6.4 Operator 7777 6.6 Key (secured) products 8888 6.7 On/Off machine 9999 User manual A600...
  • Page 70 : PIN is set and is used – No – : PIN is not used Activate user profile – Yes – : User profile is activated and being used – No – : User profile is not active User manual A600...
  • Page 71 : PIN is set and is used – No – : PIN is not used Activate user profile – Yes – : The user profile is activated and being used – No – : The user profile is not active User manual A600...

  • Page 72: Individualization And Data Transfer

    Overview This menu provides you with the following options: – Use existing Franke media for screen savers or as advertising media – Upload and view your own media objects on the machine – Use your own media for screen savers or as advertising media –...

  • Page 73: Individualization And Data Transfer Menu Tree

    USB sticks. If a USB stick is being used, the menu item will appear in green; otherwise it appears in orange.  47] Quick Select [ The multimedia functions can only be used in operating mode. User manual A600...

  • Page 74: Manage Digital Signage Via Usb Stick

    10. Make the desired settings. ð The coffee machine adopts the new set- tings. 11.4 Multimedia functions – Use image files or video files as advertising media – Use image files or video files as a screen saver User manual A600...

  • Page 75: Configure Application

    – Cash Register Hide cancel button – Yes – No Display clock – Yes – No Display brightness 15-100 % Audible signal for beverage – Yes preparation – No Audible signal for error mes- – Yes sages – No User manual A600...
  • Page 76 Display nutritional value infor- – Yes – Activate/deactivate the display of nutritional mation value information – No – The nutritional information can be entered in Menu 4 Nutritional value information chapter  68] Further nutritional value infor- Free text input mation User manual A600...

  • Page 77: Loading/Backing Up Data

    – Eject USB stick – Display of file name 11.6.2 Load data Desired action Menu item Information/instruction Import configuration and 3.2 Load backup – Load backed up data (configuration, Franke me- media dia, your own media) – Eject USB stick User manual A600...

  • Page 78: Restore Default Values

    Provisioning Deployment Service menu dashboard. Individualization and data transfer 1. Tap the Franke logo. 2. Enter the PIN. Cleaning and maintenance 3. Press ð In addition to the Individualization and data transfer menu, the number of available up- 4.
  • Page 79 Franke Kaffeemaschinen AG Individualization and data transfer | 11 ð The update package is installed. User manual A600...

  • Page 80: Troubleshooting

    Wait a minute and then switch it back on again. c) Check the power supply if the machine fails to start. d) Contact your service technician if the machine cannot be started or if you are unable to rectify the er- ror. User manual A600...

  • Page 81: Troubleshooting The System

    The milk spout is also part of the care kit, see Care kit User manual A600...

  • Page 82: Tips For Good Coffee Beverages

    Seal any open coffee bean packs in an airtight manner. c) Do not store coffee beans in a refrigerator or freezer. d) Only fill the coffee beans into the bean hopper that you will need for the next 3 hours. User manual A600...

  • Page 83: Help With Problems Concerning Product Quality

    Use more powder, use less water Powder clumping or moist Clean and dry powder system Taste of powder products Too sweet Use less powder, use more water Not sweet enough Use more powder, use less water Strange taste Clean powder system User manual A600...

  • Page 84: Decommissioning

    If you plan to start using your machine again at a later date, it is essential that service measures are imple- mented. The coffee machine must be maintained, installed, and cleaned before preparing any beverages. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.

  • Page 85: Recommissioning After Prolonged Periods Of Storage Or Non-Use

    Deterioration in storage Parts may no longer function as they should if they have been stored or unused for periods in excess of 6 months. a) Contact your service technician for information regarding repairing and recommissioning your ma- chine. User manual A600...

  • Page 86: Disposal Of Parts

    The appliance complies with European Directive 2012/19/EU regarding Waste Electrical and Electronic Equipment (WEEE) and must not be disposed of with household waste. Dispose of electronic parts separately. Dispose of plastic parts in accordance with their marking. Two people are required for transporting the coffee machine. User manual A600...

  • Page 87: Technical Data

    Milk coffee Chocolate 15.2 Electrical connection data Voltage Main power connec- Power rating (max.) Fuse Frequency tion 200 V 2LPE 4700 W 30 A 50-60 Hz 200 V 2LPE 2450 W 16 A 50-60 Hz 200 V 3LPE 6800 W 30 A 50-60 Hz 200–220 V 2LPE 4500-5300 W 30 A 60 Hz User manual A600...
  • Page 88 Frequency tion 220 V 1LNPE 2400 W 16 A 50 Hz 220–240 V 1LNPE 2100-2300 W 10 A 50-60 Hz 220–240 V 1LNPE 2400-2800 W 16 A 50-60 Hz 220–240 V 1LNPE 4400-5500 W 30 A 50-60 Hz 220–240 V 3LPE 5600-7900 W 30 A 50-60 Hz 380 V 3LNPE 6300 W 16 A 50-60 Hz 380–415 V 3LNPE 6300-7500 W 16 A 50-60 Hz User manual A600...
  • Page 89 Loading  77 Drip grid  43 Milch Drip grid extension  16 Drip tray  43 Filling  37 Minimum clearances  31 Elektronikteile Operator panel  43 Disposal  86 Error messages  80 PIN codes  58 Product quality  83 Fehlerbehebung Machine error  80 User manual A600...
  • Page 90 Tips  11 Transport  86 Tropfschale Disposal of fluid  86 Troubleshooting  82 Type code  19, 20 Type plate  17 User manual  15 Wasseranschluss Requirements  32 Wastewater tank (external)  87 Water quality  33 Water tank  87 Wipe protection  55 User manual A600...
  • Page 92 St Albans, Tel.: +1 615 462 4265 www.franke.com Hertfordshire, AL2 2DQ Fax: +1 615 462 4400 England www.franke.com Franke Coffee Systems GmbH Tel.: +44 1923 635700 Franke Strasse 1 Fax: +44 1923 635701 97947 Grünsfeld www.franke.com Deutschland Tel.: +49 9346 9278 0 coffee.franke.com...

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