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TechFAX and Website
Note
Related Publications
As a vital part of our ongoing customer support activities, Pinnacle Systems
offers several important services:
•
FaxBack and TechFAX
A FaxBack system is online and available for 24-hour technical
support information. The system provides up-to-the-minute
Lightning information, technical tips, troubleshooting procedures
and important application notes. All TechFAX documents are
updated on a regular basis.
To utilize the service, you must dial in from your fax machine. It is
highly recommended that your initial request is the TechFAX
catalog, document number 1. Then, follow the instructions to
receive additional TechFAX documents.
FaxBack (U.S.): (650) 237-1973
•
Website
Pinnacle System's Website offers valuable and timely information
about the company, its full range of products, and detailed infor-
mation about customer service. The Website also lists all
TechFAXes and pertinent application notes.
Pinnacle's Website address is listed below.
http://www.pinnaclesys.com
For optimum performance with Pinnacle's Website, two programs are
recommended: Netscape Navigator version 4.0 (or later), or Internet
Explorer version 3.0 (or later).
Use the following references for additional information:
•
Refer to the Lightning ShotBox Tutorial for an introductory course
on Lightning operations, using the optional ShotBox.
• • • • •
Refer to the Lightning Online Help Files for reference material and
additional operating instructions using the keyboard and mouse.
Lightning 1000 Installation Guide
7
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