Pinnacle Systems Deko1000 Technical Reference And Service Manual

Pinnacle systems workstations technical reference and service guide
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DEKO1000 & DEKO550
Technical Reference And Service Guide
®
Pinnacle
Systems, Inc.
280 N. Bernardo Avenue
Mountain View, CA 94043
July 2004
©
®
Copyright
2004 Pinnacle
Systems, Inc.
P/N 372100105
Rev. A

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Summary of Contents for Pinnacle Systems Deko1000

  • Page 1 DEKO1000 & DEKO550 Technical Reference And Service Guide ® Pinnacle Systems, Inc. 280 N. Bernardo Avenue Mountain View, CA 94043 July 2004 © ® Copyright 2004 Pinnacle Systems, Inc. P/N 372100105 Rev. A...
  • Page 2 Model: 325100552 -- Deko550 Dual Channel Sys If the model number of your Deko1000 or Deko550 system does not appear in the list above, please refer to the Quick Install document that was provided on the Application CD with the original shipment of your system.
  • Page 3: Official Notices And Warranties

    IMPLIED OR STATUTORY THAT PINNACLE MAKES WITH RESPECT TO THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR- RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONIN- FRINGEMENT, ARE DISCLAIMED. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 4: Limitation Of Liability

    ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO ANY SUCH DAMAGE. THIS LIMITATION IS INTENDED TO LIMIT PINNACLE’S LIABILITY AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 5: Table Of Contents

    Unpacking ............. . . 18 Deko1000 and Deko550 Workstation Initial Setup ....... 19 Repacking A Deko1000 Or Deko550 Workstation .
  • Page 6 Deko1000 and Deko550 Base Configuration ........
  • Page 7: Chapter 1: Introduction To Deko1000 And Deko550

    Chapter 1: Introduction To Deko1000 and Deko550 Contents This Chapter provides an introduction to the Deko1000 and Deko550 Workstation Technical Reference and Service Guide. A brief description of all of the Chapters and Appendices that can be found in this document is also described in this section.
  • Page 8: Introduction

    • Model: 325100552 -- Deko550 Dual Channel System If the model number of your Deko1000 or Deko550 system does not appear in the list above, please refer to the Quick Install document that was provided on the Application CD with the original shipment of...
  • Page 9 • Appendix C: Deko1000 and Deko550 Technical Specifications -- Gives the technical specifications for the Deko1000 and Deko550. Specifications for the Deko1000 and Deko550 base configuration, ClipDeko option, and DekoObjex option can be found here.
  • Page 10 Chapter 1: Introduction To Deko1000 and Deko550 Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 11: Chapter 2: Deko1000 And Deko550 System Overview

    Chapter 2: Deko1000 and Deko550 System Overview Contents This Chapter provides a basic overview of the Deko1000 and Deko550 system. The hardware configuration and various channel configurations for a typical Deko1000 or Deko550 workstation are discussed and also detailed via illustrations. The inputs and outputs on the front and back panel of the Deko1000 and Deko550 workstation are also described.
  • Page 12: Hardware Configuration

    Up to two TARGA 3200 cards are installed on a Deko1000 or Deko550 system. Channel Configurations As with other Deko products, the Deko1000 and Deko550 can be configured to be in a Single Channel or Program-Preview configuration. Each Deko1000 and Deko550 workstation will be in one of these configurations, depending on how the workstation was ordered.
  • Page 13: Program-Preview Mode

    Chapter 2: Deko1000 and Deko550 System Overview Program-Preview Mode In Program-Preview mode, two TARGA 3200 boards are installed in a Deko1000 or Deko550 workstation. The first channel (i.e., TARGA board) operates exactly as in single channel mode. All I/O, clip processing, effects output, and keying performed by the Inflexion software is processed by the first TARGA 3200 board.
  • Page 14: Workstation Front Panel

    Chapter 2: Deko1000 and Deko550 System Overview Workstation Front Panel Figure 2-3 shows the front of the Deko1000 or Deko550 workstation with the front cover removed. DVD CD-ROM SYSTEM SYSTEM Floppy Drive MEDIA MEDIA Power Not Used On/Off Figure 2-3: Front Panel of Deko1000 and Deko550 workstation (front panel cover removed) The Deko1000 and Deko550 workstations contain a floppy disk drive and a DVD/CD-ROM drive.
  • Page 15: Workstation Back Panel

    Figure 2-4: Back Panel of Deko1000 and Deko550 workstation The Deko1000 and Deko550 workstation back panel (Figure 2-4) has a power supply on the left, and AGP and PCI card ventilation covers on the right. BNC connector plates for each TARGA 3200 board in the workstation also double as ventilation covers.
  • Page 16 Chapter 2: Deko1000 and Deko550 System Overview Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 17: Chapter 3: Installation And Setup

    Chapter 3: Installation And Setup Contents This Chapter describes how to set up a Deko1000 or Deko550 workstation after it has been initially received. Information on installing the hard drives, attaching peripheral devices, testing the workstation, Deko1000 and Deko550 hardware settings software setup, and GPI control and network connections.
  • Page 18: Unpacking

    Note: Only two of the supplied power cords will be necessary for the Deko1000 or Deko550 workstation. The type used is dependent on the type of power outlet used in the facility where the Deko1000 or Deko550 workstation will be located.
  • Page 19: Deko1000 And Deko550 Workstation Initial Setup

    Chapter 3: Installation And Setup Deko1000 and Deko550 Workstation Initial Setup Before installing the Deko1000 or Deko550 in your rack, the system should be put together, powered up, and tested via a diagnostic test that comes pre-installed on the system. The steps for initially setting up the workstation, powering it up, and testing it are as follows: 1.
  • Page 20 Chapter 3: Installation And Setup 4. Attach the front panel cover (supplied) to the front of the Deko1000 or Deko550 work- station. The panel cover is the large plastic front panel cover that has the word Deko in red lettering.
  • Page 21: Repacking A Deko1000 Or Deko550 Workstation

    Other connections would include Genlock Reference, Video Input/Output BNCs, network cable, etc. Note: The Audio connections (Speakers, Mic) on the back of the Deko1000 and Deko550 chassis (refer to Figure 3-2) are disabled at the factory and should not be used.
  • Page 22: Deko1000 And Deko550 Hardware Settings Window

    Chapter 3: Installation And Setup Deko1000 and Deko550 Hardware Settings Window The Hardware Settings window in Deko1000 and Deko550 provides a list of parameters that can be configured to customize the integration into your facility. To access the Hardware Settings dialog box, run the Deko1000 or Deko550 software application and select Options >>...
  • Page 23 Chapter 3: Installation And Setup Audio Characteristics_Enabled Channels -- Deko1000 and Deko550 support up to 4 channels of embedded audio for each Video and Key. These audio channels can be used for live pass-through, clip record, clip playback or sound effects insertion (refer to the Deko User’s Guide for details on these features).
  • Page 24: Deko1000 And Deko550 Gpi Input And Output Connections

    GPIs within the Deko application, refer to the “Deko User’s Guide” provided with your system. The RS-232 port on the back of your Deko1000 or Deko550 system can be repurposed to provide a single GPI input and output. The diagram in Figure 3-6 below shows the pin connections on the RS-232 port that are used as GPI’s.
  • Page 25: Network Configuration

    Network. The following guidelines are outlined for the IT department to use to protect your Deko1000 or Deko550 system from virus infection. While it is understood that all of these guidelines may not be practical, following them will provide the best level of protection against system infection.
  • Page 26 Chapter 3: Installation And Setup Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 27: Chapter 4: Troubleshooting

    Chapter 4: Troubleshooting Contents This Chapter describes how to use software utilities provided with each Deko1000 and Deko550 Workstation system software as a means to quickly and easily troubleshoot the workstation. Troubleshooting tips are also provided. Performing these procedures will help streamline the process of getting your Deko1000 or Deko550 Workstation up and running again.
  • Page 28: Inflexion I/O Diagnostic Utility

    The Inflexion Input/Output (I/O) Diagnostic software test utility provides a range of tests if you, or Pinnacle Systems Customer Support, suspect that there is a problem with the TARGA 3200 card(s) in a Deko1000 or Deko550 Workstation. The procedures described for performing the Inflexion I/O Diagnostic should be perform before contacting Customer Support.
  • Page 29: Automatic Test Procedure

    If the NTSC Genlock or PAL Genlock test is to be done, then an input black burst signal must be connected to the REF input connector on the back of the Deko1000 or Deko550 chassis. An input NTSC signal source must be used for the NTSC Genlock test. An input PAL signal source must be used for the PAL Genlock test.
  • Page 30 • Codec Tests -- This test checks the encoding and decoding ability of a Codec by putting a fixed image through the Codec. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 31 Details about a test that fails can be viewed by clicking the “Show Details” button on the Failed Test dialog. If it was one of the SDI Channel tests that failed, check that the loop through cables Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 32 Inflexion I/O Diagnostic window and selecting “Save Results.” Refer to Figure 4-7. Figure 4-7: Selecting “Save Results” for Inflexion I/O Diagnostic window When saved results is selected, the window shown in Figure 4-8 will be displayed. Figure 4-8: Save Results Window Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 33: Manual Test Procedure

    Manual Test Procedure The following steps should be performed for manual testing of TARGA card(s) within a Deko1000 or Deko550 Workstation by way of the Inflexion I/O Diagnostic Utility test: 1. Turn on the Deko1000 or Deko550 Workstation. Only the Windows OS should be running. If any other programs are running on the workstation, then you should exit out of those programs.
  • Page 34 2. Start the Inflexion I/O Diagnostic software program. Navigate the following path to the Inflexion Diagnostic software program: Start >> Programs >> Deko1000 or Deko550 >> Diagnostic Tools Then click the program “Inflexion I-O Diagnostic” to open it. A window similar to that shown in Figure 4-10 should be displayed.
  • Page 35 The input signal format (i.e., NTSC or PAL) must match the format listed in the test name description. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 36 Inflexion I/O Diagnostic window and selecting “Save Results.” Refer to Figure 4-13. Figure 4-13: Selecting “Save Results” for a manual test failure When saved results is selected, the window shown in Figure 4-14 will be displayed. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 37 The Save Results file will be saved in the same folder where the Inflexion I-O Diagnostic test is located on the Deko1000 or Deko550 Workstation. Pinnacle Systems Technical Support may request that you send this file to them. An example of a saved Test Results file is shown in Figure 4-15.
  • Page 38: Deko Manifest Utility

    Deko550 software. This test is also useful in identifying configuration problems that may have occurred in a Deko workstation. Important: This is a test that should only be used with Pinnacle Systems Customer Support supervision. Customer Support personnel will be able to properly analyze the results of this test, and then determine the steps necessary to solve the problem being experienced with the workstation.
  • Page 39 Refer to Figure 4-17. The choices are “Deko1000 or Deko550” and “Inflexion_Manifest.” • Deko1000 or Deko550 -- This choice will compare the Deko1000 or Deko550 software pro- grams on the workstation being tested to the official record of the Pinnacle Systems release for the Deko1000 or Deko550 software.
  • Page 40 5. Save the results of the test. Pinnacle Systems Customer Support will either ask to be sent a copy of the file, or go over the results of the test with you over the phone. Therefore save the results of the test by clicking the “Save”...
  • Page 41: Interpreting Deko Manifest Test Results

    8. Perform Steps 4 and 5 listed above to complete testing. Once the second set of file components file has been tested and saved, Deko Manifest Utility testing is completed. Follow the instructions given to you by Pinnacle Systems Customer Support in order to get the saved files to them.
  • Page 42 Figure 4-22: Example Deko Manifest results with possible problems Important: It does not necessarily mean that the Deko1000 or Deko550 workstation being tested is malfunctioning just because the results of a Deko Manifest test my have blue or red files indicated. In fact, some workstations are suppose to have files indicated this way.
  • Page 43: Chapter 5: System Maintenance

    This Chapter describes how to remove and replace components diagnosed to have failed in the Deko1000 or Deko550 Workstation. System recovery procedures are also given for cases when the entire Deko1000 or Deko550 operating system must be replace on or restored onto a Deko1000 or Deko550 workstation. Please note that Deko1000 and Deko550 Workstation components should only be replaced if you are directed to so by a Pinnacle Customer Support representative.
  • Page 44: Replacing Workstation Components

    Chapter 5: System Maintenance Replacing Workstation Components Only the components inside of a Deko1000 or Deko550 Workstation that are listed below are considered user replaceable by non-Pinnacle Systems personnel: • TARGA Cards • SVGA Card • Hard Drives • Power Supply •...
  • Page 45: Replacing A Targa Card

    Important: Remove a TARGA card only if directed to do so by a Pinnacle Systems Customer Support representative. There may be up to two TARGA cards within a Deko1000 or Deko550 Workstation. If a TARGA card needs to be replaced, the Inflexion I/O Diagnostic application (refer to Chapter 4: Troubleshooting) would have identified the one that needs to be replaced.
  • Page 46 Refer to Figure 5-4. Unscrew the 3 retaining screws on top of the fan housing that holds the fan’s cover in place. Then remove the fan cover and put it aside. Figure 5-4: Fan Cover Retaining Screws Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 47 Refer to Figure 5-5. Push the BNC cable grip onto the card’s BNC connector. The BNC cable grip should then be turned clockwise to lock it onto the card’s BNC connector. Note: All REF BNC’s are the same. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 48 17. Attach all other cables and power up the computer. Connect power cord, monitor cable, and any other communication cables that you removed previously, and then power up the computer. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 49 21. Return the damaged TARGA Card to Pinnacle Systems. Place the damaged TARGA card into the antistatic bag that the replacement card was pulled from, and send the damaged card to Pinnacle Systems per the instructions given by Pinnacle Support.
  • Page 50: Replacing The Svga Card

    Chapter 5: System Maintenance Replacing The SVGA Card Important: Remove a SVGA card only if directed to do so by a Pinnacle Systems Customer Support representative. The SVGA card is installed in the AGP slot on the motherboard. The AGP slot is brown in color;...
  • Page 51 3. Discharge static electricity that you may have on your clothes or body. Use the Anti-Static Wrist Strap that is provided with your Deko1000 or Deko550 Workstation. Also, touch the metal part of the power supply to discharge any static electric charge that you might be carrying.
  • Page 52: Replacing A Hard Drive

    Important: Remove a Hard Drive only if directed to do so by a Pinnacle Systems Customer Support representative. The Hard Drives are accessed from the front panel of a Deko1000 or Deko550 Workstation if it becomes necessary to install a replacement. Refer to Figure 5-9.
  • Page 53 2. Discharge static electricity that you may have on your clothes or body. Use the Anti-Static Wrist Strap that is provided with your Deko1000 or Deko550 Workstation. Also, touch the metal part of the power supply to discharge any static electric charge that you might be carrying.
  • Page 54 Drive so that it completely slides into the drive bay. This will connect the Hard Drive to its connectors at the back of the bay. Refer to Figure 5-12. The Hard Drive’s front bay panel should be flush with the front panel of the Deko1000 or Deko550 Workstation. 7. Tighten the captive thumbscrews of the new drive.
  • Page 55: Replacing A Power Supply

    The Power Supplies are accessed from the back of a Deko1000 or Deko550 Workstation if it becomes necessary to install a replacement. A Power Supply can be replaced “hot.” That is, a Power Supply can be replaced while the Deko1000 or Deko550 is powered up (i.e., turned on and running).
  • Page 56 Chapter 5: System Maintenance 2. Release locking latch and pull the Power Supply from the Deko1000 or Deko550 Workstation. Slide the locking latch (see Figure 5-14) switch up to release the lock. Then grab the Power Supply unit’s handle and pull the Power Supply straight out from the workstation. Refer to Figure 5-15.
  • Page 57: Replacing The Fan

    Chapter 5: System Maintenance Replacing The Fan Important: Remove the Fan in a Deko1000 or Deko550 Workstation only if directed to do so by a Pinnacle Systems Customer Support representative. The Fan assembly is located at the front of a Deko1000 or Deko550 Workstation next to the Hard Drives (opposite side from DVD/CD and Floppy drive).
  • Page 58 Fan Box. There is an opening inside the Fan Box from which the Fan’s wiring and power connector can be pulled through in order to completely remove the Fan from the workstation. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 59 Use a Phillips-head (+) screwdriver to reattach the screws securing the top cover to the computer. 17. Return the damaged Fan to Pinnacle Systems. Send the damaged Fan to Pinnacle Systems per the instructions given by Pinnacle Support. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 60: Replacing The Dvd/Cd Drive And/Or Floppy Drive

    Important: Remove the DVD/CD Drive or Floppy Drive only if directed to do so by a Pinnacle Systems Customer Support representative. The DVD/CD and Floppy Drive assembly is located at the front of a Deko1000 or Deko550 Workstation next to the Hard Drives (opposite side from Fan). Refer to Figure 5-1 for the DVD/ CD and Floppy Drive assembly location, and Figure 5-19 for DVD/CD and Floppy Drive assembly identification.
  • Page 61 There is one front panel screw at each edge DVD /D Floppy assembly (for a total of 4 screws) that holds the assembly to the front panel of the workstation. Remove these 4 screws and set them aside. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 62 DVD/CD or Floppy drive. Once the malfunctioning DVD/CD or Floppy drive’s securing screws have been removed from the housing assembly, the drive can simply be pushed out of the front of the housing Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 63 Important: The red wires go toward the TARGA PCI slots and the rear panel. The black wires are toward the fan. Refer to Figure 5-25. Figure 5-25: Dual-wired USB connector on motherboard Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 64 Use a Phillips-head (+) screwdriver to reattach the screws securing the top cover to the computer. 20. Return the damaged DVD/CD Drive or Floppy Drive to Pinnacle Systems. Send the damaged DVD/CD Drive or Floppy Drive to Pinnacle Systems per the instructions given by Pinnacle Support. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 65: System Recovery Procedures

    Deko550 system and program software restores the workstation to the state it was in when it was initially shipped. Note: The Deko1000 or Deko550 program software must always be re-installed on the workstation after the OS has been restored.
  • Page 66 The alpha-numeric characters that make the product key can be found on the front panel of the workstation. If the Deko1000 or Deko550 front panel cover is on the front of the workstation, remove the panel cover. The product key sticker is glued onto the front panel of the workstation.
  • Page 67 Restored OS” below. Configuring A Restored Deko1000 or Deko550 OS The steps for configuring a restored Deko1000 or Deko550 OS are as follows: 1. For now, click “Cancel” to each “Found New Hardware Wizards” pop-up window. The pop ups will occur a number of times for the workstation.
  • Page 68 Check the hard drive letter designations by right clicking on “My Computer” and select “Manage.” A window similar to that in Figure 5-27 will be displayed. Figure 5-27: Initial Computer Management Window Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 69 Right click on the drive word Clips (D:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-29. Figure 5-29: Change Drive Letters and Paths being selected Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 70 Right click on the partition word Graphics (E:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-33. Figure 5-33: Change Drive Letters and Paths being selected Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 71 Right click on the partition word Clips (H:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-37. Figure 5-37: Change Drive Letters and Paths being selected Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 72 Repeat the process for any remaining partitions that need to be changed. Make sure the partition designations are the same as those shown in Figure 5-41 below. Important: When completed, your designations should match those shown in Figure 5-41. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 73 Deko550 Software” section below. Installing The Deko1000 or Deko550 Software The steps for installing the Deko1000 or Deko550 program software are as follows: 1. Insert the Deko1000 or Deko550 Software CD into DVD/CD-ROM drive. The software program should auto start. If it does not auto start, browse the CD and click on the “Setup.exe”...
  • Page 74: Recreating A Deko1000 Or Deko550 Drive Image Restore Dvd

    Recreating A Deko1000 or Deko550 Drive Image Restore DVD Note: The Drive Image Restore DVD created in this process will only restore the operating system and supporting utilities for the Deko1000 or Deko550. The actual Deko1000 or Deko550 program is installed from the Deko Software CD.
  • Page 75 6. Click the “Advanced Projects” box. Click to check mark the “Advanced Projects” box. Refer to Figure 5-44. 7. Select “Raw / ISO Data.” Click to highlight “Raw/ISO data” and then click “Next.” Refer to Figure 5-45. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 76 Once you have browsed to the Track1.iso file click “Next.” Refer to Figure 5-46. Figure 5-46: Browsing to Track1.iso file 9. Select “Close This Wizard” and click “Finished.” Refer to Figure 5-47. Figure 5-47: Close This Wizard selected Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 77 Select DVD as the Disc Type that is in the DVD/CD-ROM drive, and then click “Ok.” Refer to Figure 5-49. 12. Click “Write” in the icon menu. Refer to Figure 5-50. “Write” in the icon menu is represented by a red ball. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 78 Figure 5-50: Clicking Write in the icon menus When “Write” in the icon menu is clicked a “write Disc Project” window will be displayed. Refer to Figure 5-51. The drive image of the Deko1000 or Deko550 operating system is now ready to be copied to the DVD.
  • Page 79 Figure 5-53: Successful creation of Deko1000 or Deko550 Drive Image Restore DVD 15. Quit the Instant CD+DVD software program. The Deko1000 or Deko550 “Drive Image Restore DVD” you just created can now be used to restore the Deko1000 or Deko550 operating system. Refer to the section “You Have The Software DVDs Supplied By Pinnacle Systems”...
  • Page 80: Configuring A New "System" Hard Drive

    If for whatever reason your “System” hard drive needed to be replaced, and you have receive a new “System” hard drive from Pinnacle Systems Customer Support, the new “System” hard drive will need to be configured. Perform the following steps to configure a new “System” hard drive received from Pinnacle: Important: Remove the “Media”...
  • Page 81 The alpha-numeric characters that make the product key can be found on the front panel of the workstation. If the Deko1000 or Deko550 front panel cover is on the front of the workstation, remove the panel cover. The product key sticker is glued onto the front panel of the workstation.
  • Page 82 Chapter 5: System Maintenance 15. Click “Finish” to complete the software restore. The Deko1000 or Deko550 background screen will appear. 16. For now, click “Cancel” to each “Found New Hardware Wizards” pop-up window. The pop ups will occur a number of times for the workstation.
  • Page 83 20. The “Create Partition Wizard” will appear. Click “Next.” Refer to Figure 5-57. Figure 5-57: Partition Wizard Window 21. Select “Primary” as the partition type and click “Next.” Refer to Figure 5-58. Figure 5-58: Select Primary as the type Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 84 Make sure you spell the word Graphics correctly. If any other name is used here, the drive will not work. Refer to Figure 5-61. Click the “Perform a Quick Format” box to place a check mark there. Click “Next” to continue. Figure 5-61: Partition format designations Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 85 Figure 5-63. Figure 5-63: Successful formatting of drive 26. Place any material you previously backed up from your old “System” (Graphics D:) hard drive to the new “System” (Graphics D:) hard drive. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 86: Configuring A New "Media" Hard Drive

    If for whatever reason your “Media” hard drive needed to be replaced, and you have receive a new “Media” hard drive from Pinnacle Systems Customer Support, the new “Media” hard drive will need to be configured. Perform the following steps to configure a new “Media” hard drive received from Pinnacle: Important: Remove the “System”...
  • Page 87 The alpha-numeric characters that make the product key can be found on the front panel of the workstation. If the Deko1000 or Deko550 front panel cover is on the front of the workstation, remove the panel cover. The product key sticker is glued onto the front panel of the workstation.
  • Page 88 Chapter 5: System Maintenance 15. Click “Finish” to complete the software restore. The Deko1000 or Deko550 background screen will appear. 16. For now, click “Cancel” to each “Found New Hardware Wizards” pop-up window. The pop ups will occur a number of times for the workstation.
  • Page 89 Figure 5-67: Partition format designations 21. Right click on the unallocated black area for Disk 1 and select “Create Partition.” Refer to Figure 5-68. Figure 5-68: Select “Create Partition” for Drive 1. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 90 Refer to Figure 5-70. Figure 5-70: Select Primary as the type 24. Use the maximum disk space for the partition size. Click “Next.” Refer to Figure 5-71. Figure 5-71: Maximum disk size selected Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 91 Refer to Figure 5-73. Click the “Perform a Quick Format” box to place a check mark there. Click “Next” to continue. Figure 5-73: Partition format designations 27. Click “Finished.” Refer to Figure 5-74. Figure 5-74: Successful completion Of Create Partition Wizard Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 92 Figure 5-75. Figure 5-75: Successful formatting of drive 28. Place any material you previously backed up from your old “Media” (Clips E:) hard drive to the new “Media” (Clips E:) hard drive. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 93: Appendix A: Pinnacle Systems Customer Support

    Customer Support for additional help. Contacting Pinnacle Systems Request support from Pinnacle Systems via E-mail or the web. Please be sure to include your name, phone number, and the serial number of the Deko1000 or Deko550 workstation with your request. The appropriate member of the Pinnacle Systems support team will respond to your request.
  • Page 94: Upgrade Information On The Internet

    Supports Regions: China, Hong Kong, Korea Broadcast Support Japan E-mail broadcast@pinnaclesys.co.jp Web Support: www.pinnaclesys.co.jp Upgrade Information on the Internet For the latest information on Pinnacle Systems products, visit the Pinnacle Systems web site at: http://www.pinnaclesys.com/support Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 95: Appendix B: Using Shaped And Unshaped Keying

    In this example, the letter “O” has a soft border that is apparent on both the video and key signals. Once this graphic is keyed, the background image shows through the semi-transparent border as shown in Figure B-3. Figure B-3: Keyed Result Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 96: Unshaped

    Shaped Keying than for Unshaped. Having the Key pre-applied to the Video greatly reduces the computations required produce the combined result. It is for this reason that shaped keying has become standard in the world of graphics and multi-layer composting. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 97: Comparison Matrix

    Most Graphics, Compositing, and computer based systems use shaped keying processes. Production Most modern switchers Most switchers support Switches support shaped keying. unshaped keying. However, some older analog switchers only support unshaped keying. Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 98 Appendix B: Using Shaped And Unshaped Keying Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 99: Appendix C: Deko550 And 1000 Technical Specifications

    Appendix C: Deko550 and 1000 Technical Specifications Technical Specifications* The specifications for the Deko1000 and Deko550 Workstation are divided into three sections within this Appendix: • Deko1000 and Deko550 Base Configuration • ClipDeko Option • DekoObjex Option Deko1000 and Deko550 Base Configuration...
  • Page 100: Clipdeko Option

    -- DV25 Standard Compression Format (.AVI File Format) Clip Processing -- Up to 100 MBit Total Clip Bandwidth -- 2D Size and Position of Clip Layer -- 3 point Looping Clip Playback Capability Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 101: Dekoobjex Option

    -- Up to 5 Screen Pixel Coverage Processing Power Live Video Processing -- Independent 2D DVE for Two Video Inputs -- 4 Frame Processing Delay through Box Audio Processing -- 24 Track Audio Mixer with Router Deko1000 & Deko550 Technical Reference And Service Guide...
  • Page 102 Appendix C: Deko550 and 1000 Technical Specifications Deko1000 & Deko550 Technical Reference And Service Guide...

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