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Pinnacle Systems Dekocast Technical Reference And Service Manual

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DEKOCAST
Technical Reference And Service Guide
®
Pinnacle
Systems, Inc.
280 N. Bernardo Avenue
Mountain View, CA 94043
July 2004
©
®
Copyright
2004 Pinnacle
Systems, Inc.
P/N 322100119
Rev. A

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Summary of Contents for Pinnacle Systems Dekocast

  • Page 1 DEKOCAST Technical Reference And Service Guide ® Pinnacle Systems, Inc. 280 N. Bernardo Avenue Mountain View, CA 94043 July 2004 © ® Copyright 2004 Pinnacle Systems, Inc. P/N 322100119 Rev. A...
  • Page 2 • Model: 322202000 -- DekoCast If the model number of your DekoCast system does not appear in the list above, please refer to the Quick Install document that was provided on the Application CD with the original shipment of your system.

  • Page 3: Official Notices And Warranties

    IMPLIED OR STATUTORY THAT PINNACLE MAKES WITH RESPECT TO THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WAR- RANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONIN- FRINGEMENT, ARE DISCLAIMED. DekoCast Technical Reference And Service Guide...

  • Page 4: Limitation Of Liability

    ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO ANY SUCH DAMAGE. THIS LIMITATION IS INTENDED TO LIMIT PINNACLE’S LIABILITY AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. DekoCast Technical Reference And Service Guide...

  • Page 5: Table Of Contents

    DekoCast RS-422 Automation Control ........
  • Page 6 You Have The Software Disks Supplied By Pinnacle Systems ....... .

  • Page 7: Chapter 1: Introduction To Dekocast

    Chapter 1: Introduction To DekoCast Contents This Chapter provides an introduction to the DekoCast Workstation Technical Reference and Service Guide. A brief description of all of the Chapters and Appendices that can be found in this document is also described in this section.

  • Page 8: Introduction

    • Model: 322202000 -- DekoCast Single Channel System If the model number of your DekoCast system does not appear in the list above, please refer to the Quick Install document that was provided on the Application CD with the original shipment of your system Using This Manual Here is a quick overview of this manual’s Chapters and Appendices...

  • Page 9: Chapter 2: Dekocast System Overview

    This Chapter provides a basic overview of the DekoCast system. The hardware configuration and channel configuration for a typical DekoCast workstation is discussed and also detailed via illustrations. The inputs and outputs on the front and back panel of the DekoCast workstation are also described.

  • Page 10: Hardware Configuration

    The TARGA 3200 board is an advanced real-time video and audio processing engine that manages all of the I/O and graphics functions in a DekoCast. A single TARGA 3200 card is installed on a DekoCast system. It is the TARGA 3200 card that provides the channel output for a DekoCast system.

  • Page 11: Signal Flow

    Output Clip CODEC Clip CODEC Internal Clip Storage Figure 2-1: DekoCast Signal Flow Note: For DekoCast systems, the Clip option may or may not be installed. (It depends on how the system was ordered.) DekoCast Technical Reference And Service Guide...

  • Page 12: Workstation Front Panel

    Chapter 2: DekoCast System Overview Workstation Front Panel Figure 2-2 shows the front of the DekoCast workstation with the front cover removed. DVD CD-ROM SYSTEM SYSTEM Floppy Drive MEDIA MEDIA Power Not Used On/Off Figure 2-2: Front Panel of DekoCast workstation (front panel cover removed) The DekoCast workstations contain a floppy disk drive and a DVD/CD-ROM drive.

  • Page 13: Workstation Back Panel

    The recessed lower-middle panel has connectors for a keyboard and mouse, four available USB ports, one parallel port, one serial port, and one LAN connector. Important: A dongle which is necessary for the DekoCast software program to run is installed on the parallel port. Do not remove the dongle.
  • Page 14 Chapter 2: DekoCast System Overview DekoCast Technical Reference And Service Guide...

  • Page 15: Chapter 3: Installation And Setup

    Chapter 3: Installation And Setup Contents This Chapter describes how to set up a DekoCast workstation after it has been initially received. Information on installing the hard drives, attaching peripheral devices, testing the workstation, DekoCast hardware settings software setup, and GPI control and network connections.

  • Page 16: Unpacking

    • Two AC Power Cords (International) Note: Only two of the supplied power cords will be necessary for the DekoCast workstation. The type used is dependent on the type of power outlet used in the facility where the DekoCast workstation will be located.

  • Page 17: Dekocast Workstation Initial Setup

    Chapter 3: Installation And Setup DekoCast Workstation Initial Setup Before installing the DekoCast in your rack, the system should be put together, powered up, and tested via a diagnostic test that comes pre-installed on the system. The steps for initially setting up the workstation, powering it up, and testing it are as follows: 1.
  • Page 18 Chapter 3: Installation And Setup 4. Attach the front panel cover (supplied) to the front of the DekoCast workstation. The panel cover is the large plastic front panel cover that has the word DekoCast in red lettering. 5. Connect a monitor (not supplied) to the DekoCast workstation.
  • Page 19 To start the I/O Diagnostic Utility application, navigate the following path to the Diagnostic software program within Windows: C:\ >> Program Files >> Pinnacle Systems >> TARGA Tester Then click the program “I-O Diagnostic” to open it. Refer to Figure 3-5.

  • Page 20: Repacking A Dekocast Workstation

    Other connections would include Genlock Reference, Video Input/Output BNCs, RS-422 automation, network cable, etc. Note: The Audio connections (Speakers, Mic) on the back of the DekoCast chassis (refer to Figure 3-2) are disabled at the factory and should not be used.

  • Page 21: Dekocast Gpi Input Connections

    Deko application, refer to the “DekoCastCentral Guide” provided with your system. The RS-232 port on the back of your DekoCast system can be repurposed to provide a pair of GPI inputs. The diagram in Figure 3-7 below shows the pin connections on the RS-232 port that are used as GPI’s.

  • Page 22: Dekocast Rs-422 Automation Control

    Chapter 3: Installation And Setup DekoCast RS-422 Automation Control Your DekoCast system comes equipped with two industry standard RS-422 ports that can be used for connecting to an automation system or for other control applications. These ports are labeled as RS-422A and RS-422B on the back of the DekoCast chassis. Refer to Figure 3-2.

  • Page 23: Daria Board Signal Flow

    Figure 3-8: Signal Flow Connections Between TARGA and Daria Bypass Card within DekoCast Workstation Video In and Video Out on a DekoCast system is always active. With that in mind, refer to Figure 3-9 above. The Video connections on the back of the DekoCast workstation are connected directly to the Daria card.

  • Page 24: Over-Ride Switch Pinouts

    Figure 3-9: Pinouts on a DB9 Connector Network Configuration Contact the IT System Administrator at the facility where the DekoCast workstation is to be installed to obtain detailed information about how to configure your system for the Network. The following guidelines are outlined for the IT department to use to protect your DekoCast system from virus infection.

  • Page 25: Chapter 4: Troubleshooting

    Chapter 4: Troubleshooting Contents This Chapter describes how to use software utilities provided with each DekoCast Workstation system software as a means to quickly and easily troubleshoot the workstation. Troubleshooting tips are also provided. Performing these procedures will help streamline the process of getting your DekoCast Workstation up and running again.

  • Page 26: I/O Diagnostic Utility

    Systems Customer Support, suspect that there is a problem with the TARGA 3200 card in a DekoCast Workstation. The procedures described for performing the I/O Diagnostic should be perform before contacting Customer Support. If a TARGA card is the problem, downtime is kept to a minimum since the problem is quickly identified.

  • Page 27: Automatic Test Procedure

    If the NTSC Genlock or PAL Genlock test is to be done, then an input black burst signal must be connected to the REF input connector on the back of the DekoCast chassis. An input NTSC signal source must be used for the NTSC Genlock test. An input PAL signal source must be used for the PAL Genlock test.
  • Page 28 To start the I/O Diagnostic Utility application, navigate the following path to the Diagnostic software program within Windows: C:\ >> Program Files >> Pinnacle Systems >> TARGA Tester Then click the program “I-O Diagnostic” to open it. Refer to Figure 4-3.
  • Page 29 Chapter 4: Troubleshooting • Board 2 -- This pull down selection is not used with a DekoCast workstation because DekoCast only uses one TARGA card. • Board 3 -- This pull down selection is not used with a DekoCast workstation because DekoCast only uses one TARGA card.
  • Page 30 2. If the test fails again, click “OK” on the Failed Test dialog and save results. Results can be saved by right clicking on the blue title bar or red icon (upper left-hand corner) of the I/O Diagnostic window and selecting “Save Results.” Refer to Figure 4-8. DekoCast Technical Reference And Service Guide...
  • Page 31 The Save Results file will be saved in the same folder where the I-O Diagnostic test is located on the DekoCast Workstation. Pinnacle Systems Technical Support may request that you send this file to them. An example of a saved Test Results file is shown in Figure 4-...

  • Page 32: Manual Test Procedure

    Important: If your workstation is corrupted to the point where it will not boot up when turned on, contact Pinnacle Systems Technical Support. Contact information can be found in Appendix A. 2. Start the Daria Fail Safe Test software program.
  • Page 33 RS- 422 card. (Refer to Figure 5-1 within the “Replacing Workstation Compo- nents” section of Chapter 5 for the TARGA card location) • Board 2 -- This pull down selection is not used with a DekoCast workstation because DekoCast only uses one TARGA card...
  • Page 34 Chapter 4: Troubleshooting • Board 3 -- This pull down selection is not used with a DekoCast workstation because DekoCast only uses one TARGA card. • Board 4 -- This pull down selection is not used with a DekoCast workstation because DekoCast only uses one TARGA card.
  • Page 35 I/O Diagnostic window and selecting “Save Results.” Refer to Figure 4-15. Figure 4-15: Selecting “Save Results” for a manual test failure When saved results is selected, the window shown in Figure 4-16 will be displayed. DekoCast Technical Reference And Service Guide...
  • Page 36 The Save Results file will be saved in the same folder where the I-O Diagnostic test is located on the DekoCast Workstation. Pinnacle Systems Technical Support may request that you send this file to them. An example of a saved Test Results file is shown in Figure 4- Figure 4-17: Example of a saved Test Results file 5.

  • Page 37: Deko Manifest Utility

    Chapter 4: Troubleshooting Deko Manifest Utility The Deko Manifest test provides a view of the of software components within the DekoCast workstation. This test compares the registered software components with the official record of a software release and looks for mismatches. This is useful in identifying workstation software components that may have become corrupt, or software that may be incompatible with DekoCast software.
  • Page 38 Refer to Figure 4-19. The choices are “DekoCast” and “Manifest.” • DekoCast -- This choice will compare the DekoCast software programs on the workstation being tested to the official record of the Pinnacle Systems release for the DekoCast software.
  • Page 39 5. Save the results of the test. Pinnacle Systems Customer Support will either ask to be sent a copy of the file, or go over the results of the test with you over the phone. Therefore save the results of the test by clicking the “Save”...

  • Page 40: Interpreting Deko Manifest Test Results

    8. Perform Steps 4 and 5 listed above to complete testing. Once the second set of file components file has been tested and saved, Deko Manifest Utility testing is completed. Follow the instructions given to you by Pinnacle Systems Customer Support in order to get the saved files to them.
  • Page 41 Figure 4-24: Example Deko Manifest results with possible problems Important: It does not necessarily mean that the DekoCast workstation being tested is malfunctioning just because the results of a Deko Manifest test may have blue or red files indicated. In fact, some workstations are suppose to have files indicated this way.
  • Page 42 Chapter 4: Troubleshooting DekoCast Technical Reference And Service Guide...

  • Page 43: Chapter 5: System Maintenance

    DekoCast Workstation. System recovery procedures are also given for cases when the entire DekoCast operating system must be replace on or restored onto a DekoCast workstation. Please note that DekoCast Workstation components should only be replaced if you are directed to do so by a Pinnacle Customer Support representative.

  • Page 44: Replacing Workstation Components

    Chapter 5: System Maintenance Replacing Workstation Components Only the components inside of a DekoCast Workstation that are listed below are considered user replaceable by non-Pinnacle Systems personnel: • TARGA Card(s) • Daria Bypass Card • RS-422 Card • SVGA Card •...

  • Page 45: Replacing A Targa Card

    Chapter 5: System Maintenance Replacing A TARGA Card Important: Remove a TARGA card only if directed to do so by a Pinnacle Systems Customer Support representative. There is one TARGA card within a DekoCast Workstation. Usually, it is the I/O Diagnostic application (refer to Chapter 4: Troubleshooting) that confirms the TARGA card needs to be replaced.
  • Page 46 The Workstation Support Brace lies across the workstation just above the TARGA card and other workstation cards. Refer to Figure 5-1. There are two screws on each end of the brace that must be unscrewed so that the support brace can be removed from the workstation. DekoCast Technical Reference And Service Guide...
  • Page 47 Refer to Figure 5-5. Push the BNC cable grip onto the card’s BNC connector. The BNC cable grip should then be turned clockwise to lock it onto the card’s BNC connector. Figure 5-5: REF 1 internal cable connected to TARGA card Note: All REF BNC’s are the same. DekoCast Technical Reference And Service Guide...
  • Page 48 BNC cables to the front of the BNC I/O Connection Plate. Make sure that the external BNC cables that connect to the BNC I/O access plate for the TARGA card are firmly in place. DekoCast Technical Reference And Service Guide...
  • Page 49 “Off.” Termination is activated “On” if the switch is set away from the retainer bracket so that the switch’s green LED light is lit (i.e., On). Important: The TARGA card termination switch must be set to “On” in a DekoCast workstation. 19. Run the I/O Diagnostic Test to ensure the new card is functional.

  • Page 50: Replacing The Daria Bypass Card

    Important: Remove the Daria Bypass Card only if directed to do so by a Pinnacle Systems Customer Support representative. There is one Daria Bypass Card within a DekoCast Workstation. Refer to Figure 5-1 for the Daria Bypass Card location, and Figure 5-8 for Daria Bypass Card identification.
  • Page 51 Then push down and gently rock the card lengthwise until the card is firmly seated. . Important: Don’t over force the card. If there is hard resistance, remove the card and try again. DekoCast Technical Reference And Service Guide...
  • Page 52 19. Return the damaged Daria Bypass Card to Pinnacle Systems. Place the damaged Daria Bypass Card into the antistatic bag that the replacement card was pulled from, and send the damaged card to Pinnacle Systems per the instructions given by Pinnacle Support.

  • Page 53: Replacing The Rs-422 Card

    Chapter 5: System Maintenance Replacing The RS-422 Card Important: Remove the RS-422 card only if directed to do so by a Pinnacle Systems Customer Support representative. There is one RS-422 card within a DekoCast Workstation. Refer to Figure 5-1 for the RS-422 card location, and Figure 5-10 for Daria Bypass Card identification.
  • Page 54 Important: Don’t over force the card. If there is hard resistance, remove the card and try again. 11. Secure the RS-422 card’s bracket with retaining screw. Use the card retaining screw that was removed earlier to secure the bracket in place. DekoCast Technical Reference And Service Guide...
  • Page 55 17. Return the damaged RS-422 Card to Pinnacle Systems. Place the damaged Daria Bypass Card into the antistatic bag that the replacement card was pulled from, and send the damaged card to Pinnacle Systems per the instructions given by Pinnacle Support.

  • Page 56: Replacing The Svga Card

    Chapter 5: System Maintenance Replacing The SVGA Card Important: Remove a SVGA card only if directed to do so by a Pinnacle Systems Customer Support representative. The SVGA card is installed in the AGP slot on the motherboard. The AGP slot is brown in color;...
  • Page 57 3. Discharge static electricity that you may have on your clothes or body. Use the Anti-Static Wrist Strap that is provided with your DekoCast Workstation. Also, touch the metal part of the power supply to discharge any static electric charge that you might be carrying.

  • Page 58: Replacing A Hard Drive

    Pinnacle Support. Replacing A Hard Drive Important: Remove a Hard Drive only if directed to do so by a Pinnacle Systems Customer Support representative. The Hard Drives are accessed from the front panel of a DekoCast Workstation if it becomes necessary to install a replacement.
  • Page 59 2. Discharge static electricity that you may have on your clothes or body. Use the Anti-Static Wrist Strap that is provided with your DekoCast Workstation. Also, touch the metal part of the power supply to discharge any static electric charge that you might be carrying.
  • Page 60 11. Return the damaged Hard Drive to Pinnacle Systems. Place the damaged Hard Drive into the antistatic bag that the replacement drive was pulled from, and send the damaged drive to Pinnacle Systems per the instructions given by Pinnacle Support.

  • Page 61: Replacing A Power Supply

    Chapter 5: System Maintenance Replacing A Power Supply Important: Remove a Power Supply only if directed to do so by a Pinnacle Systems Customer Support representative. The DekoCast Workstation uses a dual Power Supply configuration. This redundancy with the power supplies is so if one Power Supply should fail the other will keep the workstation from abruptly powering down.
  • Page 62 6. Return the damaged Power Supply to Pinnacle Systems. Place the damaged Power Supply into the antistatic bag that the replacement unit was pulled from, and send the damaged unit to Pinnacle Systems per the instructions given by Pinnacle Support.

  • Page 63: Replacing The Fan

    Chapter 5: System Maintenance Replacing The Fan Important: Remove the Fan in a DekoCast Workstation only if directed to do so by a Pinnacle Systems Customer Support representative. The Fan assembly is located at the front of a DekoCast Workstation next to the Hard Drives (opposite side from DVD/CD and Floppy drive).
  • Page 64 Fan Box. There is an opening inside the Fan Box from which the Fan’s wiring and power connector can be pulled through in order to completely remove the Fan from the workstation. DekoCast Technical Reference And Service Guide...
  • Page 65 Use a Phillips-head (+) screwdriver to reattach the screws securing the top cover to the computer. 17. Return the damaged Fan to Pinnacle Systems. Send the damaged Fan to Pinnacle Systems per the instructions given by Pinnacle Support. DekoCast Technical Reference And Service Guide...

  • Page 66: Replacing The Dvd/Cd Drive And/Or Floppy Drive

    Important: Remove the DVD/CD Drive or Floppy Drive only if directed to do so by a Pinnacle Systems Customer Support representative. The DVD/CD and Floppy Drive assembly is located at the front of a DekoCast Workstation next to the Hard Drives (opposite side from Fan). Refer to Figure 5-1 for the DVD/CD and Floppy Drive assembly location, and Figure 5-24 for DVD/CD and Floppy Drive assembly identification.
  • Page 67 There is one front panel screw at each edge DVD /D Floppy assembly (for a total of 4 screws) that holds the assembly to the front panel of the workstation. Remove these 4 screws and set them aside. DekoCast Technical Reference And Service Guide...
  • Page 68 DVD/CD or Floppy drive. Once the malfunctioning DVD/CD or Floppy drive’s securing screws have been removed from the housing assembly, the drive can simply be pushed out of the front of the housing DekoCast Technical Reference And Service Guide...
  • Page 69 Figure 30. Important: The red wires go toward the PCI slots and the rear panel. The black wires are toward the fan. Refer to Figure 5-30. Figure 5-30: Dual-wired USB connector on motherboard DekoCast Technical Reference And Service Guide...
  • Page 70 Use a Phillips-head (+) screwdriver to reattach the screws securing the top cover to the computer. 20. Return the damaged DVD/CD Drive or Floppy Drive to Pinnacle Systems. Send the damaged DVD/CD Drive or Floppy Drive to Pinnacle Systems per the instructions given by Pinnacle Support. DekoCast Technical Reference And Service Guide...

  • Page 71: System Recovery Procedures

    Deko program software. In instances such as these, replacing the DekoCast system and program software restores the workstation to the state it was in when it was initially shipped. Note: The DekoCast program software must always be re-installed on the workstation after the OS has been restored.
  • Page 72 The alpha-numeric characters that make the product key can be found on the front panel of the workstation. If the DekoCast front panel cover is on the front of the workstation, remove the panel cover. The product key sticker is glued onto the front panel of the workstation.

  • Page 73: Configuring A Restored Dekocast Os

    Use the default settings. Do not type in a password for the password field. 14. Click “Finish” to complete the software restore. The DekoCast background screen will appear. The operating system has been restored on the workstation, but will need to be configured. Refer to “Configuring A Restored OS”...
  • Page 74 -- Drive DVD/CD-ROM 0 should have a designation of (F:) Check the hard drive letter designations by right clicking on “My Computer” and select “Manage.” A window similar to that in Figure 5-32 will be displayed. Figure 5-32: Initial Computer Management Window DekoCast Technical Reference And Service Guide...
  • Page 75 Right click on the drive word Clips (D:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-34. Figure 5-34: Change Drive Letters and Paths being selected DekoCast Technical Reference And Service Guide...
  • Page 76 Figure 5-37: Confirmation of drive designation Right click on the partition word Graphics (E:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-38. Figure 5-38: Change Drive Letters and Paths being selected DekoCast Technical Reference And Service Guide...
  • Page 77 Figure 5-41: Confirmation of drive designation Right click on the partition word Clips (H:) and select “Change Drive Letters and Paths...” from the pop-up window. Refer to Figure 5-42. Figure 5-42: Change Drive Letters and Paths being selected DekoCast Technical Reference And Service Guide...
  • Page 78 Important: When completed, your designations should match those shown in Figure 5-46. Figure 5-46: The correct drive designations for a DekoCast workstation Important: Disk 0 and Disk 1 should show as “Basic” and not “Dynamic.” Refer to Figure 5-46. If one or the other shows as “Dynamic,”...

  • Page 79: Installing The Dekocast Software

    Your DekoCast system will then reboot. Important: After the DekoCast system reboots, you may see some “Found New Hardware Wizard” dialog boxes. Be sure to cancel out of each of these dialog boxes. The DekoCast Installer will automatically resume. -- The installer will then install the new “CODI” drivers. This may take several minutes.

  • Page 80: Installing The Daria Bypass Card Software

    Chapter 5: System Maintenance Installing The Daria Bypass Card Software On some DekoCast workstations it may become necessary to install the Daria Bypass Card software. An easy check to see if the software is installed on a workstation is to navigate the following path within Windows: Start menu >>...

  • Page 81: Recreating A Dekocast Drive Image Restore Dvd

    Pinnacle Systems has provided a way that you can create a DekoCast “Drive Image Restore DVD” in case the one originally sent with a DekoCast workstation can’t be found. To do this, you will need a blank DVD of one of the following formats: •...
  • Page 82 6. Click the “Advanced Projects” box. Click to check mark the “Advanced Projects” box. Refer to Figure 5-49. 7. Select “Raw / ISO Data.” Click to highlight “Raw/ISO data” and then click “Next.” Refer to Figure 5-50. DekoCast Technical Reference And Service Guide...
  • Page 83 Once you have browsed to the Track1.iso file click “Next.” Refer to Figure 5-51. Figure 5-51: Browsing to Track1.iso file 9. Select “Close This Wizard” and click “Finished.” Refer to Figure 5-52. Figure 5-52: Close This Wizard selected DekoCast Technical Reference And Service Guide...
  • Page 84 Select DVD as the Disc Type that is in the DVD/CD-ROM drive, and then click “Ok.” Refer to Figure 5-54. 12. Click “Write” in the icon menu. Refer to Figure 5-55. “Write” in the icon menu is represented by a red ball. DekoCast Technical Reference And Service Guide...
  • Page 85 Figure 5-55: Clicking Write in the icon menus When “Write” in the icon menu is clicked a “write Disc Project” window will be displayed. Refer to Figure 5-56. The drive image of the DekoCast operating system is now ready to be copied to the DVD.
  • Page 86 Figure 5-58: Successful creation of DekoCast Drive Image Restore DVD 15. Quit the Instant CD+DVD software program. The DekoCast “Drive Image Restore DVD” you just created can now be used to restore the DekoCast operating system. Refer to the section “You Have The Software DVDs Supplied By Pinnacle Systems”...

  • Page 87: Configuring A New "System" Hard Drive

    If for whatever reason your “System” hard drive needed to be replaced, and you have receive a new “System” hard drive from Pinnacle Systems Customer Support, the new “System” hard drive will need to be configured. Perform the following steps to configure a new “System” hard drive received from Pinnacle: Important: Remove the “Media”...
  • Page 88 The alpha-numeric characters that make the product key can be found on the front panel of the workstation. If the DekoCast front panel cover is on the front of the workstation, remove the panel cover. The product key sticker is glued onto the front panel of the workstation.
  • Page 89 Chapter 5: System Maintenance 15. Click “Finish” to complete the software restore. The DekoCast background screen will appear. 16. For now, click “Cancel” to each “Found New Hardware Wizards” pop-up window. The pop ups will occur a number of times for the workstation.
  • Page 90 20. The “Create Partition Wizard” will appear. Click “Next.” Refer to Figure 5-62. Figure 5-62: Partition Wizard Window 21. Select “Primary” as the partition type and click “Next.” Refer to Figure 5-63. Figure 5-63: Select Primary as the type DekoCast Technical Reference And Service Guide...
  • Page 91 Make sure you spell the word Graphics correctly. If any other name is used here, the drive will not work. Refer to Figure 5-66. Click the “Perform a Quick Format” box to place a check mark there. Click “Next” to continue. Figure 5-66: Partition format designations DekoCast Technical Reference And Service Guide...
  • Page 92 Figure 5-68. Figure 5-68: Successful formatting of drive 26. Place any material you previously backed up from your old “System” (Graphics D:) hard drive to the new “System” (Graphics D:) hard drive. DekoCast Technical Reference And Service Guide...

  • Page 93: Configuring A New "Media" Hard Drive

    If for whatever reason your “Media” hard drive needed to be replaced, and you have receive a new “Media” hard drive from Pinnacle Systems Customer Support, the new “Media” hard drive will need to be configured. Perform the following steps to configure a new “Media” hard drive received from Pinnacle: 1.
  • Page 94 Click the “Disk 1” box to place a check mark there. Click “Next” to continue. Figure 5-71: Partition format designations 8. Right click on the unallocated black area for Disk 1 and select “Create Partition.” Refer to Figure 5-72. DekoCast Technical Reference And Service Guide...
  • Page 95 9. The “Create Partition Wizard” will appear. Click “Next.” Refer to Figure 5-73. Figure 5-73: Partition Wizard Window 10. Select “Primary” as the partition type and click “Next.” Refer to Figure 5-74. Figure 5-74: Select Primary as the type DekoCast Technical Reference And Service Guide...
  • Page 96 Make sure you spell the word Clips correctly. If any other name is used here, the drive will not work. Refer to Figure 5-77. Click the “Perform a Quick Format” box to place a check mark there. Click “Next” to continue. Figure 5-77: Partition format designations DekoCast Technical Reference And Service Guide...
  • Page 97 Figure 5-79. Figure 5-79: Successful formatting of drive 15. Place any material you previously backed up from your old “Media” (Clips E:) hard drive to the new “Media” (Clips E:) hard drive. DekoCast Technical Reference And Service Guide...
  • Page 98 Chapter 5: System Maintenance DekoCast Technical Reference And Service Guide...

  • Page 99: Appendix A: Pinnacle Systems Customer Support

    Customer Support for additional help. Contacting Pinnacle Systems Request support from Pinnacle Systems via E-mail or the web. Please be sure to include your name, phone number, and the serial number of the DekoCast workstation with your request. The appropriate member of the Pinnacle Systems support team will respond to your request. Support by region is as follows: Important: Please keep this manual at a place where it can readily be found.

  • Page 100: Upgrade Information On The Internet

    Supports Regions: China, Hong Kong, Korea Broadcast Support Japan E-mail broadcast@pinnaclesys.co.jp Web Support: www.pinnaclesys.co.jp Upgrade Information on the Internet For the latest information on Pinnacle Systems products, visit the Pinnacle Systems web site at: http://www.pinnaclesys.com/support DekoCast Technical Reference And Service Guide...

  • Page 101: Appendix B: Using Shaped And Unshaped Keying

    In this example, the letter “O” has a soft border that is apparent on both the video and key signals. Once this graphic is keyed, the background image shows through the semi-transparent border as shown in Figure B-3. Figure B-3: Keyed Result DekoCast Technical Reference And Service Guide...

  • Page 102: Unshaped

    Shaped Keying than for Unshaped. Having the Key pre-applied to the Video greatly reduces the computations required produce the combined result. It is for this reason that shaped keying has become standard in the world of graphics and multi-layer composting. DekoCast Technical Reference And Service Guide...

  • Page 103: Comparison Matrix

    Standardization Most Graphics, Compositing, and computer based systems use shaped keying processes. Production Most modern switchers Most switchers support Switches support shaped keying. unshaped keying. However, some older analog switchers only support unshaped keying. DekoCast Technical Reference And Service Guide...
  • Page 104 Appendix B: Using Shaped And Unshaped Keying DekoCast Technical Reference And Service Guide...

  • Page 105: Appendix C: Dekocast Technical Specifications

    Appendix C: DekoCast Technical Specifications Technical Specifications* The specifications for the DekoCast Workstation are as follows: DekoCast Base Configuration Supported Video Standards -- NTSC and PAL Video Standards -- 4:3 Aspect Ratio -- 16:9 Aspect Ratio Video I/O -- Two SDI Video Inputs (SMPTE 259M Compliant)
  • Page 106 -- 19-inch x 22-inch x 7-inch (48.26 cm x 55.88 cm x 17.78 cm) Power Supply -- Dual Redundant Hot-Swappable Power Supplies -- 110/220 Volt 60/50 Hz (Auto-sensing) -- AC Line Current = 6 A -- 350 Watt Maximum Output DekoCast Technical Reference And Service Guide...

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