Winegard WV750 Product Manual
Winegard WV750 Product Manual

Winegard WV750 Product Manual

Satellite antenna system
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WINEGARD WV750 SATELLITE

ANTENNA SYSTEM

PRODUCT MANUAL 7451041
Revision 2.2
Winegard Company  3000 Kirkwood St.  Burlington, IA 52601  877-704-1112
Printed in USA ©2014 Winegard Company
www.winegard.com
7451041 | Revised 3/31/2017

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Summary of Contents for Winegard WV750

  • Page 1: Antenna System

    WINEGARD WV750 SATELLITE ANTENNA SYSTEM PRODUCT MANUAL 7451041 Revision 2.2 Winegard Company  3000 Kirkwood St.  Burlington, IA 52601  877-704-1112 Printed in USA ©2014 Winegard Company www.winegard.com 7451041 | Revised 3/31/2017...
  • Page 2: Table Of Contents

    1. SCOPE ..............................3 2. WARNINGS AND HAZARDS ........................3 3. AGENCY CERTIFICATIONS ........................7 4. GENERAL DESCRIPTION ........................8 5. WV750 SERIES DESCRIPTION & INSTALLATION ..................9 5.1 A ......................9 NTENNA OUNT SSEMBLIES 5.2 WV750 I ......................10...
  • Page 3: Scope

    1. Scope The purpose of this document is to provide Installers, Technicians and End Users with a complete Winegard WV750 Product manual which fulfills the roles of an Installation Manual, Operation Manual and Service Manual. 2. Warnings and Hazards Automated Machinery – The outdoor Caution –...
  • Page 4 Warning – Pinch Hazard, Bodily Injury Hazard – Antenna support and lift mechanism. Keep hands and other body parts away. Warning – Pinch Hazard, Crush from Above, Bodily Injury Hazard –Feed arms and mounting brackets. Keep hands and other body parts away. 7451041 - V2.2...
  • Page 5 Warning – Pinch Hazard, Crush from Above, Bodily Injury Hazard – Antenna support brackets. Keep hands and other body parts away Warning Automated machinery, the antenna may start moving at any time. The antenna contains hazardous moving parts. Keep hands and other body parts away.
  • Page 6 Indoor Unit The Winegard Indoor Electronics, or IDU, refers to the 2-Way Controller. The term IDU does not include the user supplied modem or Ethernet distribution system. Interchangeable words in the industry: Controller Outdoor Unit The Winegard Outdoor Electronics Unit, or ODU, refers to The Outdoor electronics manufactured by Winegard which are located on the antenna itself.
  • Page 7: Agency Certifications

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Antenna Systems: WV750 Indoor Control Units: 7750190 CE Marking The following model(s) have been tested and found to be in compliance with all applicable EC directives.
  • Page 8: General Description

    Do not use the system if damage is observed and contact Winegard for replacement parts. The WV750 antenna systems are auto deploy, auto stow systems intended to be mounted on the roof of a vehicle or mobile platform.
  • Page 9: Wv750 Series Description & Installation

    5. WV750 Series Description & Installation 5.1 Antenna Mount - Main Assemblies 1. Reflector - The WV750 antenna uses a Viasat reflector. 2. Elevation Motor - The elevation motor is attached to the Reflector back plate and Main Drive Mechanism 3.
  • Page 10: Wv750 Installation Information

    5.2 WV750 Installation Information The Winegard WV750 antenna should be mounted to a secure platform using the rails provided. The following diagrams show the mounting point dimensions as well as the wiring panel at the base of the antenna. 1. Mounting points - All mounting points should be connected to a cross member or secure mounting point on the vehicle roof or mobile platform.
  • Page 11: Tria/E-Tria Assembly

    5.3 Tria/E-Tria Assembly 1. Tria Assembly – 7451041 - V2.2...
  • Page 12 7451041 - V2.2...
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  • Page 14 2. ETria Assembly – 7451041 - V2.2...
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  • Page 16: Max Clearances

    5.4 Max Clearances The Max Horizontal and Vertical clearances should be considered when deciding where to install the antenna. 7451041 - V2.2...
  • Page 17: Controller Description & Configuration

    6. Controller Description & Configuration The IDU controller is the central decision making center in the Winegard WV750 Satellite Communications System. The Controller sends commands to the ODU, which in turn moves the motors and keeps records of the motor counts, states etc.
  • Page 18: Front Panel Connections & Interfaces

    6.1 - Front Panel Connections & Interfaces The front panel of the controller contains the following components: 1. Power Button - The Power Button is dark when the controller is in stand by and will illuminate bright green when the controller is powered on. This button does not completely shut power off when in stand by mode.
  • Page 19: Rear Panel Connections

    7. Remote - Connection for a remote status indicator. 8. Fuse - 5A 32V Fast Acting Type ATF. Winegard P/N 2320020 9. Model/Serial Number Label This label contains the model number a serial number of the IDU. This label contains logos for all agency certifications.
  • Page 20: Main Menu Interface Screen

    6.3 - Main Menu Interface Screen The Winegard 2-Way Controller’s Main Menu Interface Screen is the primary means for deploying and stowing the system. It provides links at the top of the screen to the Authorized Installer menu (yellow triangle) for configuration of the system as well as the Advanced User Data section (wrench) to see live data, network configuration and firmware update screen.
  • Page 21 6.4.1 - Configuring the Controller Configuring the Winegard Controller is a rather simple process which is based on two sections of configuration that run concurrently. The first section consists of question screens asking if the user wants to move the antenna or perform calibrations and the second section is primarily centered on the modem and service parameters for the search.
  • Page 22 After entry of the pass code “1234”, press the “NEXT” button to continue the configuration. 4. ANTENNA SETUP screen - The next screen that appears is the ANTENNA SETUP screen. This step of the configuration asks if you want to perform movement of the antenna for installation purposes.
  • Page 23 The INSTALL MOVEMENT screen allows for manual jogging of the antenna for assembly, wiring and even pointing purposes used in testing. However, if in Generic mode, please note that after movements are accomplished in this screen the only choice available is to tap on the “NEXT” button which will then require that the system is stowed.
  • Page 24 The EMERGENCY screen allows for manual movement of the antenna intended for Emergency stowing. Warning, the system will allow unsafe movements of the Elevation motor in order to stow the system. Verify that the Antenna System is pointed in a safe azimuth position before moving the elevation motor.
  • Page 25 7. HEADING screen - After the CALIBRATION screen the system continues to the HEADING screen. a) The WV750 Antenna System’s Heading Mode should be in Compass mode. This is the factory default setting. At this time select “NEXT” to go to step 8.
  • Page 26 If the system is in Fixed Mode it can be changed back to Compass Mode by touching the Heading Mode button on the touch. Warning, using the WV750 Antenna System in fixed mode will significantly increase acquisition time. 8. CONSOLE MODE screen The default setting for console mode (User Lockout) is YES.
  • Page 27 9. ADVANCED OP MODE screen- After completing the Compass Heading screen on the previous page, the controller will advance to the ADVANCED OP MODE screen. In this screen there is only one mode supported for field deployment, Normal Search Mode. Normal Search Mode (Default) - As the name implies, Normal Search Mode is the factory default setting.
  • Page 28 The button at the bottom left hand corner of the screen is basically a toggle switch which changes the Network Adapter from DHCP to STATIC, or vice versa. DHCP - If the modem, with which the controller is being configured, has DHCP enabled then ensure first that the display at the top of this screen states NETWORK SETUP - DHCP.
  • Page 29 Press the NEXT button on the NETWORK SETUP screen to continue. If changes to the network have been made the YES button must be selected in order to save the changes. 11. The MODEM SELECTION screen allows one selection to interface with a Viasat Ka modem.
  • Page 30 12. The SEARCH SETTINGS screen asks if you would like to make changes to the default Search Window settings. Changing the default search window will negatively impact acquisition time and should not be changed. The default settings are: Window Width = 5 Deg Window Height = 6 Deg Elevation Spacing = .5 Deg Azimuth Speed = 5 Deg per second...
  • Page 31 selections to the configuration memory and return the system back to the Main Screen. 15. Final configuration notes - The controller is now configured to work with the Viasat Ka Exede modem selected for this installation. 7451041 - V2.2...
  • Page 32: Compass Screen & Fixed Heading Mode

    6.5 - Compass Screen & Fixed Heading Mode The Winegard 2-Way Controller offers two modes to operate the system. Compass Mode, which derives its heading from the compass built into the ODU and Fixed Heading Mode. Fixed Heading can be used when the GPS compass fails to obtain a heading.
  • Page 33 6.5.2 - FIXED Heading Fixed Heading Mode should not be used with a WV750 Antenna System under normal operating conditions. Warning, changing to the Fixed Heading Mode will significantly increase satellite acquisition time. How to Override the Compass 1. Access the HEADING screen as described in section 6.5.1.
  • Page 34: Advanced User Data

    4. After the correct direction is set, press the “DONE” button to return to the Main Screen. 5. The system will remain in Fixed Heading mode until it is changed back to Compass Mode. If the system is in Fixed Heading mode the heading will need to be adjusted each time the system is moved.
  • Page 35 SATELLITE SETTINGS screen – This screen reviews the search settings. Select “NEXT” to advance. POSITION STATISTICS screen- The POSITION STATISTICS screen displays live Pitch and Roll data from the antenna Tilt Sensors. Select “NEXT” to advance to more data. 7451041 - V2.2...
  • Page 36 GPS STATISTICS screen - The GPS STATISTICS screen displays GPS data. The heading will display either (Live) or (Saved) depending on the state of the GPS input. If GPS acquisition was not able to complete (indoors, etc) the system would ask at boot time if the user wants to use Saved coordinates.
  • Page 37 VERSIONS screen - The VERSIONS screen displays current software for both the Controller (IDU) and Outdoor Electronics (ODU). Select “NEXT” to advance. UPDATE screen - The UPDATE screen allows the user to update the antenna controller firmware. 7451041 - V2.2...
  • Page 38: Operation

    UPDATE NOW - Selecting the UPDATE NOW button, from the “UPDATE” screen, will display the screen below. 1) Local button – Pressing the LOCAL button will update the software in the ODU using firmware saved in the IDU controller. 2) USB button – Pressing the USB button will update the firmware in the IDU controller and the ODU using firmware saved on the root directory of a USB memory devise.
  • Page 39 The antenna will move to the calculated pointing angle. The controller will move and test the calculated location for a modem lock. If a lock is found at that location, the controller will begin to peak the carrier. If no lock is detected when at the calculated location, the controller will begin searching the target window.
  • Page 40 Once the controller sees a lock during the fast search, the screen will display “Testing for modem rx lock”. The controller is moving the antenna back to the location where it received a lock status and is attempting to find the lock again. Once a Lock is found, the Controller will start peaking.
  • Page 41 7451041 - V2.2...
  • Page 42: Stowing

    The acquisition process is complete. 7.2 - Stowing The antenna can be stowed by tapping the STOW ANTENNA button on the Main menu. The controller first makes a request to the modem to shut off the Transmitter. Once a reply has been received that the Transmitter is offline, the controller will begin moving the antenna back into the stowed position.
  • Page 43 When the antenna is finished stowing, the screen will return to the Main Menu with the Find Satellite button enabled. Warning: Do not turn off power until the system returns to the Main Menu Screen. The stow process is complete. 7451041 - V2.2...
  • Page 44: Service And Troubleshooting

    8. Service and Troubleshooting 8.1 - Theory Of Operation Theory of operation describes the logic and functionality of the Winegard WV750 Satellite Internet System and is pertinent to all antenna and controller models. 8.1.1 - Antenna Drive Mechanism The Winegard WV750 Satellite Internet Antenna Systems have been modularly designed for easy troubleshooting and repair.
  • Page 45 8.1.6 - Functional Block Diagram Antenna RX/TX Outdoor Satellite Modem Control Modem Power Unit Supply Motors Antenna Controller Indoor Mechanical Assembly Power Control Mount RX/TX Supply Unit DC Power & Communication Legend Ethernet DC Wiring Harness Control RF Wiring Harness Modem Rx/Tx Power Antenna Assembly –...
  • Page 46: Global Procedures

    8.2 - Global Procedures The global procedures described below show the end user how to perform functions such as checking version of software, ID information and how to access the tracker (trk>) prompt. These procedures may be referenced to while performing other processes so they are described here to familiarize the user with these operations prior to entering other functional sections of the manual.
  • Page 47 8.2.2 - Serial Number There are several serial numbers assigned to all 2-Way antenna systems manufactured by Winegard. The antenna itself has 2 serial numbers on it, one on the antenna base next to the where the feed arm is attached and one on the ODU.
  • Page 48: Maintenance Procedures

    All software updates require that the version you want to load onto the controller is unzipped and copied to a USB drive. Winegard publishes current copies of the software on its support web site located at http://www.satellitesupport.net An account is required to log into the site and download software and other related documents, manuals and white papers.
  • Page 49: Calibration

    6. The software will show a progress bar and indicate when it is finished updating. Do not go to step 8 until this finished status is displayed. 7. Cycle the power on the controller when the system returns to the Main Menu. 8.
  • Page 50 d. At the “DC>” prompt, enter the command “p 0 +100” and press enter. This will rotate the azimuth counterclockwise back towards the center of the tray. e. Continue to rotate the azimuth towards the center. It may be necessary to decrease the amount of travel by entering values less than 100 in order to stop at exactly the center position.
  • Page 51 Pitch – If the front of the Pitch – In this example the system is higher than the front of the system is lower rear, the pitch is a positive than the rear, so the pitch value. The front of the is -0.5 degrees.
  • Page 52: Search Routine Flowchart

    8.5 - Search Routine Flowchart This example is for a Modem search. Adjust the center of the search window setting based on pitch and roll. Press Find Move to center of Satellite Button. search window and initiate search. Get stored satellite longitude Increase search from the config...
  • Page 53: Troubleshooting

    Power cycle the controller. Verify that the cable and connector are properly installed on System stops during Comm portion the back of the Winegard Indoor Control Unit. of the Initializing screen. This can also show up as a BT No- Verify that the cable and connector are properly installed on Connection Error during operation.
  • Page 54 This happens when the IDU is not communicating with the modem. Verify that the IDU is connected to the proper modem. The IDU doesn’t respond for several seconds. Turn the entire system off. Turn the modem on and wait several seconds before turning the IDU on. Verify that the IDU is getting the proper DHCP address (or static address).
  • Page 55: Motor Controls

    8.7 - Motor Controls There are several motor processes that can be completed using the debug interface. It is sometimes necessary to move the system during troubleshooting. The proper precautions must be taken when moving the system through the debug interface. Caution: There are several safety features which are disabled during some commands such as the motor stall timer and azimuth lock out.
  • Page 56 Use the command “a 2 35” to raise the elevation motor to 35 degrees. MOTOR>a 2 35 Angle = 30.00° MOTOR>a AZ = 359.97° wrap = -0.03° EL = 34.91° MOTOR> Use the command “a 0 315” to rotate the azimuth counter clockwise from zero 45 degrees.
  • Page 57 Each motor is identified by a number. The azimuth is motor 0 and the elevation is motor 2. The format for a positional movement command is “p [motor#] [position]. The number of possible motor positions (steps per revolution) for the WV750 is 24750. In this case 24750 is the same as 0.
  • Page 58 8.7.3 - Velocity Movements Each motor is identified by a number. The azimuth is motor 0 and the elevation is motor 2. The format for a velocity movement command is “v [motor#] [velocity]. The velocity is in steps/second with -165 and +165 being the maximum motor speed (approximately 2.5 deg/sec).
  • Page 59 8.7.4 - Motor Calibration The system can be “homed” from the debug menu. Type “home” from any capitalized debug prompt and press enter. This should display the “HOME>” prompt. The system (or individual axis) will need to be “homed” if an “invalid position” indicator shows up in either the angle or position commands.
  • Page 60: Communications

    8.8 - Communications Communications between the IDU and ODU are established using Bluetooth Protocol over the 48 volt DC power cable. 7.8.1 - Bluetooth (BT) Commands If the IDU and ODU will not communicate, it is possible that the Bluetooth protocol has not been properly established.
  • Page 61: Reference Materials

    9. Reference Materials 9.1 - Upper and Lower case TRK There are several commands and procedures that may enhance operation and troubleshooting. 1. Pressing ctrl-t and ctrl-i switches between the capitalized debug prompts and the lower case debug prompts. The capital prompts come directly from the ODU and the lower case prompts come from the IDU.
  • Page 62: Wiring Diagram

    9.4 - Wiring Diagram *User Supplied Device 7451041 - V2.2...
  • Page 63: Wv750 Technical Specifications

    10. WV750 Technical Specifications General Information Mount Geometry Elevation Over Azimuth Dimensions Physical Dimensions: 48" L x 29.8" W x 11.5" H Weight 75 lb. Mechanical Range Of Motion Azimuth +/-200° Elevation 0-95° Speed 0.5° Per Second 24V HD Brushless Motor (0.1°...
  • Page 64: Indoor Control Unit Technical Specifications

    -58˚F to 176˚F (-50˚C to 80˚C) Electrical Power Supply Input 100-240VAC 50-60Hz 5A Fuse 5A 32V Fast Acting Type ATF Located on rear panel of IDU Winegard P/N 2320020 AC Power Cord - US Type Longwell LP-31(NEMA1-15P) Voltage 120VAC 60Hz Plug Rating 15A 125VAC...
  • Page 65: Declaration Of Conformity

    12. Declaration of Conformity 7451041 - V2.2...

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