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The IP Endpoint Company SIP Weatherproof Keypad Phone Operations Guide Part #011460 Document Part #931475A for Firmware Version 11.0.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
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CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
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Revision 931475A, which corresponds to firmware version 11.0.1, was released on May 7, 2018. Browsers Supported The following browsers have been tested against firmware version 11.0.1: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 33.0) • Chrome (version 48.0.2564.116) • Safari (version: 5.1.7) Operations Guide 931475A CyberData Corporation...
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Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931475A Operations Guide...
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931475A Operations Guide...
B.1.2 In a Windows Environment ..................77 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................78 C.2 Documentation ........................78 C.3 Contact Information ....................... 79 C.4 Warranty and RMA Information ..................... 79 Index Operations Guide 931475A CyberData Corporation...
To identify the SIP Weatherproof Keypad Phone, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011460. • The serial number on the label should begin with 460. Figure 1-1. Model Number Label www.cyberdata.net...
The following figures illustrate how the SIP Weatherproof Keypad Phone can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation Generic PoE Switch SIP Weatherproof Keypad Phone IP Phone IP PBX Server Operations Guide 931475A CyberData Corporation...
Audio Encodings PCMU (G.711 mu-law), PCMA (G.711 A-law) G.722, G.722.1 (SIREN7) G.729, G.729J, G.729EV 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931475A CyberData Corporation...
ICES-3 Class A, IEEE 802.3 Compliant Part Number 011460 a. Contacts 3 and 4 on the terminal block are only for powering the device from a non-PoE +24VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931475A CyberData Corporation...
Network PoE power. Use of Can accept wire range from these contacts for any other purpose will damage the device and void the product warranty. 16 AWG to 24 AWG Operations Guide 931475A CyberData Corporation...
Warning Equipment Hazard: The relay circuitry contains a non-replaceable 250VAC 1A fuse. If the fuse blows, the board must be returned to CyberData or an approved service center for repair. GENERAL ALERT The device relay activation time is selectable through the web interface on the Device Configuration Page (see Section 2.3.11, "Configure the...
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Installing the SIP Weatherproof Keypad Phone Setting up the Device Figure 2-3. Auxiliary Relay Wiring Diagram Operations Guide 931475A CyberData Corporation...
RX pins 3 and 4 460000001 00:20:F7:03:83:D2 RJ45 connector Reset switch Handset Handset Volume Control Keypad RX pins 1 and 2 1. This figure is just an example, and the information on the board and labels may be different. Operations Guide 931475A CyberData Corporation...
100 Mb connection (see Figure 2-6). • The square, GREEN Link/Activity LED indicates and Ethernet link and blinks when there is network activity (see Figure 2-6). Figure 2-6. Activity and Link LED 100 Mb Link LED Link/Activity Operations Guide 931475A CyberData Corporation...
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Section 2.3.5.3, "Announcing the IP Address"). During the IP address announcement, you will hear the IP address through the handset receiver. Note You must do these tests prior to final assembly. Figure 2-7. RESET Switch Operations Guide 931475A CyberData Corporation...
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The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RESET switch for longer than five seconds will restore the device to the factory default settings. Figure 2-8. RESET Switch Operations Guide 931475A CyberData Corporation...
(approximately 5 seconds). 2. Release the RESET switch. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-9. RESET Switch Operations Guide 931475A CyberData Corporation...
Page. The volume can be adjusted in-call by using the buttons on the handset. 2.3.7 Operation • The user will hear a dial tone when the handset is lifted. • Adjust the receiver volume with the switch in the handset. Operations Guide 931475A CyberData Corporation...
Link to the Device page. Link to the Network page. Link to go to the SIP page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931475A CyberData Corporation...
2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-11. Figure 2-11. Toggle Help Button and Question Marks Question mark appears next to the web page items Toggle Help button Operations Guide 931475A CyberData Corporation...
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3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-12. Figure 2-12. Short Description Provided by the Help Feature A short description of the Question mark web page item will appear Operations Guide 931475A CyberData Corporation...
Make sure that the PC is on the same IP network as the SIP Weatherproof Keypad Phone. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
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Installing the SIP Weatherproof Keypad Phone Setting up the Device Figure 2-13. Home Page CyberData Industrial VoIP Phone 460100001 v11.0.1 Operations Guide 931475A CyberData Corporation...
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After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Operations Guide 931475A CyberData Corporation...
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The user name and password will be saved immediately, but the user will not be prompted to enter them until there is a reboot. It is advisable to restart the web browser after this change. Operations Guide 931475A CyberData Corporation...
Installing the SIP Weatherproof Keypad Phone Setting up the Device 2.3.11 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-14. Figure 2-14. Device Configuration Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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When Auto-Answer Incoming Calls is enabled, the device will not ring and this option does nothing. Activate Relay During Night Ring When selected, the relay will be activated as long as the Nightringer extension is ringing. Operations Guide 931475A CyberData Corporation...
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Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931475A CyberData Corporation...
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Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931475A CyberData Corporation...
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CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931475A CyberData Corporation...
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Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931475A CyberData Corporation...
Installing the SIP Weatherproof Keypad Phone Setting up the Device 2.3.12 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-16). Figure 2-16. Network Configuration Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 931475A CyberData Corporation...
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Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931475A CyberData Corporation...
Setting up the Device 2.3.13 Configure the SIP (Session Initiation Protocol) Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-17). Figure 2-17. SIP Configuration Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931475A CyberData Corporation...
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SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension. Operations Guide 931475A CyberData Corporation...
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When configured, this option will allow you to force the device to negotiate for the selected codec. Otherwise, the device will perform codec negotiation using the default list of supported codecs. Codec Select the desired codec (only one may be chosen). Operations Guide 931475A CyberData Corporation...
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Note You must click on the Save button and then the Reboot button for the changes to take effect. Note For specific server configurations, go to the following website address: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931475A CyberData Corporation...
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DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931475A CyberData Corporation...
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Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-18. SIP Page Set to Point-to-Point Mode CyberData Industrial VoIP Phone Device is set to NOT register with a SiP server Operations Guide 931475A CyberData Corporation...
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DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931475A CyberData Corporation...
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-19). Figure 2-19. Audiofiles Configuration Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931475A CyberData Corporation...
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RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-20 through Figure 2-22. Figure 2-20. Audacity 1 Figure 2-21. Audacity 2 Operations Guide 931475A CyberData Corporation...
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Setting up the Device When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-22. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931475A CyberData Corporation...
The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-23). Figure 2-23. Event Configuration Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931475A CyberData Corporation...
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Note You must click on the Save button for the changes to take effect. Note Selecting particular events, Check All, or Uncheck All does not require a reboot for the changes to take effect. Operations Guide 931475A CyberData Corporation...
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Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
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Installing the SIP Weatherproof Keypad Phone Setting up the Device User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
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Installing the SIP Weatherproof Keypad Phone Setting up the Device User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-24. Figure 2-24. Autoprovisioning Page CyberData Industrial VoIP Phone Operations Guide 931475A CyberData Corporation...
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Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-5). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931475A CyberData Corporation...
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3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931475A CyberData Corporation...
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Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
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When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931475A CyberData Corporation...
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The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931475A CyberData Corporation...
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In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931475A CyberData Corporation...
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000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
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TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
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You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931475A CyberData Corporation...
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"http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931475A CyberData Corporation...
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4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931475A CyberData Corporation...
4. Click on the Firmware menu button to open the Firmware page. See Figure 2-26. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.2, "Reboot the Device".
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Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 931475A CyberData Corporation...
"Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-27). A normal restart will occur. Figure 2-27. Home Page CyberData Industrial VoIP Phone 460100001 v11.0.1 Reboot button Operations Guide 931475A CyberData Corporation...
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--user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.3.13.2, "Point-to-Point Configuration" Operations Guide 931475A CyberData Corporation...
Appendix A: Mounting the SIP Weatherproof Keypad Phone A.1 Parts List Table A-1 illustrates the SIP Weatherproof Keypad Phone parts. Table A-1. Parts List Quantity Part Name Illustration SIP Weatherproof Keypad Phone Assembly Door Faceplate Installation Quick Reference Guide Operations Guide 931475A CyberData Corporation...
14. Set up and configure if changes are required to the default settings. 15. Test the unit by calling to and from another device, preferably a VoIP device. See the Operations Guide for LED details. Operations Guide 931475A CyberData Corporation...
Note The size of the hole depends on the installer’s conduit size and location is based on the routing. Figure A-2. Back of Chassis—Can be used for routing cable Operations Guide 931475A CyberData Corporation...
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Mounting the SIP Weatherproof Keypad Phone Drilling Holes on the Outside of the Chassis Figure A-3. Bottom of Chassis Figure A-4. Top of Chassis Operations Guide 931475A CyberData Corporation...
1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931475A CyberData Corporation...
To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011460/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011460/ Operations Guide 931475A...
Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
65 SIP 35 configuration home page 22 configuration page configurable parameters 27, 33 contact information 79 contact information for CyberData 79 get autoprovisioning template 55 current network settings 33 GMT table 30 CyberData contact information 79 GMT time 30...
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9 settings, default 17 enable SIP operation 36 local SIP port 37 on-board relay 5, 10 user ID 36 overview of installation types 74, 75, 76 SIP configuration 35 SIP configuration parameters Operations Guide 931475A CyberData Corporation...
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22 VLAN ID 33 VLAN Priority 33 VLAN tagging support 33 VLAN tags 33 warranty policy at CyberData 79 web configuration log in address 22 web page navigation 19 web page navigation 19 wget, free unix utility 68...
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