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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help
-
In Canada www.whirlpool.ca
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Clothes are not drying
Lint screen clogged with lint.
Lint screen should be cleaned before each load.
satisfactorily,
drying
Has the Air Dry cycle been selected.
Select the right cycle for the types of garments being dried.
times are too long, or
See "Air Dry."
load is too hot
Separate the load to tumble freely.
Load too large and heavy to dry
quickly.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement.
If you do not feel
air movement,
clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. See the Installation
instructions.
Fabric softener sheets blocking
Use only one fabric softener sheet, and use it only once.
the grille.
Exhaust vent not the correct length.
Check that the exhaust vent is not too long or has too
many turns. Long venting will increase drying times. See the
installation instructions.
Exhaust vent diameter the
Use 4" (102 mm) diameter vent material.
correct size.
Dryer located in a room with
Proper operation of dryer cycles requires temperatures
above
temperature
below 45°F (7°C).
45°F (7°C).
Dryer located in a closet.
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
START/PAUSE button not pressed
Press and HOLD the START/PAUSE button until you hear the
firmly or held long enough,
dryer drum moving.
Household fuse is blown or circuit
Electric dryers use 2 household fuses or circuit breakers. The
breaker has tripped,
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues,
call
an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
Wrong type of fuse.
Use a time-delay fuse.
Unusual sounds
Dryer have a period of non-use.
If the dryer hasn't been used for awhile, there may be a
thumping sound during the first few minutes of operation.
A coin, button, or paper clip is caught
Check the front and rear edges of the drum for small objects.
between the drum and front or rear of
Clean out pockets before laundering.
the dryer.
It is a gas dryer.
The gas valve clicking is a normal operating sound.
The four legs are not installed, and
The dryer may vibrate if not properly installed.
the dryer is not level front to back
See the Installation Instructions.
and side to side.
Clothing knotted or balled up.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
No heat
Household fuse is blown or circuit
The drum may be turning, but you may not have heat. Electric
breaker has tripped,
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Supply line valve not open.
For gas dryers, is the valve open on the supply line.
Incorrect power supply.
Electric dryers require 240-volt power supply.
Check with a qualified electrician.
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