DPS Telecom NetGuardian 832A G5 User Manual page 71

Display Points Alarm Point
NetGuardian
56
DX 1 fail
NetGuardian
57
DX 2 fail
NetGuardian
58
DX 3 fail
59 GLD 1 fail
60 GLD 2 fail
61 GLD 3+ fail
11
Chan. Port
62
Timeout
63 Craft Timeout
64 Event Que Full
Description
NGDdx 1 Fail (Expansion shelf 1
communication link failure)
NGDdx 2 Fail (Expansion shelf 2
communication link failure)
NGDdx 3 Fail (Expansion shelf 3
communication link failure)
GLD address 1 is failed.
GLD address 2 is failed.
One or more GLD units addressed 3
through 12 may be failed.
Chan. Port has not forwarded any
traffic in the time specified by the
Channel Timeout Timer. The channel
feature forwards data between two
ports so the NG may be used to
analyze serial traffic using CHAN filter
debug.
The Craft Timeout Timer has not been
reset in the specified time. This
feature is designed so other machines
may keep the TTY link active. If the
TTY interface becomes unavailable to
the machine, then the Craft Timeout
alarm is set.
The Event Que is filled with more than
500 uncollected events.
Table 14.1.1.A System Alarms Descriptions (continued)
Solution
Under Ports > Options, verify the
number of configured NGDdx units.
Use EXP filter debug and port LEDs to
help diagnose the problem. Use
DB9M to DB9M with null crossover for
cabling. Verify the DIP addressing on
the back of the NGDdx unit.
Connect just GLD unit 1 and attempt
to poll. Verify GLD is connected to
data port 8 and the hardware is
RS485, not RS232.
Verify the GLD unit addressing, and
test GLD units individually on the GLD
communication bus.
Reduce the number of connected
GLD units to determine which unit
may be causing the link to fail.
Change the data port type to OFF, or
set the Channel Timer to a different
setting.
Change the Craft Timeout Timer to 0
to disable the feature.
Enable DCP timestamp polling on the
master so events are collected, or
reboot the system to clear the alarm.
65