Western Digital WD Caviar Installation Manual
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Western Digital WD Caviar Installation Manual

Eide hard drives
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Western Digital
EIDE Hard Drives
WD Caviar

Installation Guide

1.6 GB
2.0 GB
2.1 GB
2.5 GB
3.1 GB
3.2 GB
4.0 GB
4.3 GB
5.1 GB
6.4 GB

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  • Page 1: Installation Guide

    Western Digital EIDE Hard Drives WD Caviar 1.6 GB 3.2 GB 2.0 GB 4.0 GB 2.1 GB 4.3 GB 2.5 GB 5.1 GB 3.1 GB 6.4 GB Installation Guide...

  • Page 2: Technical Support Services

    +31-20-4467651 (outside The Netherlands) If you need additional information or help during installation or normal use of this product, contact Western Digital Technical Support. When calling for support, please have your serial numbers and system hardware and software versions available. To assist you in directing your call, a phone matrix is included in the back of this manual.

  • Page 3: Table Of Contents

    Contents Technical Support Services ..Inside Front Cover Introduction Hard Drive Handling Precautions ..1 Hardware Installation Opening Your Computer ....3 Typical Hard Drive Installations .
  • Page 4 Telephone Support Other Drive Manufacturers ... . 38 Western Digital Phone Matrix ... 38 BIOS Limitations for Hard Drives Larger than 2.1 GB .

  • Page 5: Introduction

    Once your Western Digital hard drive is unpacked, place the drive on its antistatic bag on a clean, level work area. Do not stack hard drives or stand the Western Digital drive on its edge. Save the packing materials in case you need to return your had drive.
  • Page 6 If You Have an Existing Hard Drive Installed Protect your data by backing up your existing hard drive before installing your new Western Digital hard drive. Save the data to removable media such as floppy disks or tape. Most operating systems include a back up utility.

  • Page 7: Hardware Installation

    Hardware Installation Opening Your Computer 1. Turn off your system. 2. Discharge static electricity by touching the metal chassis of the computer. 3. Unplug your computer. 4. Remove the computer’s outside cover. Typical Hard Drive Installations Connecting the Hard Drive to the Motherboard Choose this option if you are connecting your new hard drive to the 40-pin IDE connector on the system motherboard.

  • Page 8: Connecting The Hard Drive To The Controller Card

    Choose this option if you are connecting your new hard drive to the 40-pin IDE connector on a controller card. Preparing Your Hard Drive for Installation Before installing your new Western Digital hard drive, you may need to complete the following tasks. Remove an existing hard drive...

  • Page 9: Removing An Existing Hard Drive

    (C:) and the slave (D:) drive. The Western Digital hard drive is factory set for single drive installation with a jumper in the neutral storage position (across pins 5-3). This jumper should be repositioned to select one of the options shown in the graphic on page 6.
  • Page 10 The Cable Select jumper option is usually not required. It needs special support in your system hardware. Note for Apple Installations: Apple systems do not support master/slave configurations. You can only install one EIDE hard drive to each port. Standard Jumper Settings for Western Digital Hard Drives Hardware Installation...
  • Page 11 Step 2. Mounting Hardware Inspect the bay to see whether it is a 3.5-inch or 5.25-inch bay. The Western Digital hard drive fits in a 3.5-inch bay. If you are installing the Western Digital hard drive in a 5.25-inch bay, you must install the 5.25-inch mounting hardware.

  • Page 12: Installing Your Hard Drive

    Western Digital hard drive. Match pin socket 1 on the interface cable (the marked wire) to pin 1 on the Western Digital hard drive. For dual installations, connect the two hard drives together with a 3-connector interface cable.
  • Page 13 3. Attach the computer system power supply cable to the 4-pin power connector on the back of the Western Digital hard drive. The 4-pin connector is keyed to ensure proper insertion. Attaching the IDE Interface Cable to the Motherboard 4. Single Drive Installation: Attach the end of the 40-pin IDE interface cable from the Western Digital hard drive to the IDE connector on the motherboard or controller card.
  • Page 14 Attaching the IDE Interface Cable to the Controller Card Cabling Notes: Install single drives at the end of the 40-pin IDE interface cable. The 40-pin IDE interface cable should be no longer than 18 inches. Hardware Installation...
  • Page 15 5. Mount the Western Digital hard drive in the bay using ALL FOUR 6-32 mounting screws included. Do not install the screws past six threads (3/16-inch). Mounting the Western Digital Hard Drive in a Desktop PC Mounting the Western Digital Hard Drive in a Tower PC...
  • Page 16 6. Check all cable connections. Replace the system cover. 7. Plug in your computer. 8. See the Software Installation section for hard drive setup instructions. IMPORTANT: If you are installing a 2.5 GB or larger drive and cannot access your CMOS setup, refer to the BIOS Limitations for Hard Drives Larger than 2.1 GB section on page 39.

  • Page 17: Configuring The System Bios

    Configuring the System BIOS Before partitioning and formatting your hard drive, you need to configure the system BIOS. Each system BIOS is different. The information supplied here is not meant to be followed step-by-step, but is provided as a guideline. Consult your system manual for details. To configure your system BIOS: 1.

  • Page 18: Ez-Drive Software Installation

    Copy the contents of an existing hard drive onto your new hard drive (optional). If you did not receive the EZ-Drive software, you can download it from the Western Digital web site at www.wdc.com. Operating System Compatibility You CAN use EZ-Drive software with these operating systems: DOS 5.0 and above...

  • Page 19: Ez-Bios

    You CANNOT use EZ-Drive with these operating systems: Windows NT 3.51 and 4.0 (hard drives >4.2 GB capacity) Mac OS Novell NetWare Unix If using Mac OS, partition and format your new hard drive with the Apple Drive Setup software. If using Unix or Novell NetWare consult your operating system manual to partition and format your hard drive.

  • Page 20: Partition And Format

    partitions and formats the hard drive and installs EZ-BIOS on the boot sector of the hard drive. Partition and Format EZ-Drive automatically partitions and formats your hard drive. You can accept the EZ-Drive default partition sizes or create custom partitions. Read Question 12 in the Frequently Asked Questions section before partitioning your hard drive.

  • Page 21: Ez-Drive Help Files

    EZ-Drive cannot copy OS/2 HPFS and Windows NT NTFS partitions (some OS/2 and Windows NT systems have these partition types). EZ-Drive Help Files To obtain more information about EZ-Drive, select View Help File from the EZ-Drive main menu. Software Compatibility Converting Ontrack Disk Manager Partitions to EZ-Drive Partitions: Ontrack Disk Manager and EZ-Drive cannot coexist in the same system.

  • Page 22: Using Ez-Drive To Set Up Your Hard Drive

    Install to have EZ-Drive set up the hard drive. Carefully read and follow the onscreen prompts to install EZ-Drive, partition, and format your new Western Digital hard drive. Note. EZ-Drive copies system files needed to boot the hard drive. It does not install the operating system. You need to complete the operating system installation after installing EZ-Drive.
  • Page 23 5. When the Hard Drive Setup Complete screen displays, remove the disk from the floppy drive and press reboot the system. To install an operating system on a new master hard drive, see steps 6 through 8. 6. If EZ-BIOS installed, the following message displays during the system boot.

  • Page 24: To Determine If Ez-Bios Installed

    To Determine if EZ-BIOS Installed If EZ-BIOS installed on your master drive (Drive 1), the following message displays when you reboot the system. EZ-BIOS: Initializing . . . EZ-BIOS: Hold the CTRL key down for Status Screen or to boot from floppy . . . Installing an Operating System from Floppy Disk with EZ-BIOS Installed If EZ-BIOS installed on your hard drive, use the following...

  • Page 25: Installing An Operating System From Cd-Rom With Ez-Bios Installed

    Note: If the system boots your operating system without the status screen displaying, you either pressed the CTRL too early or too late. Reboot and try again. 4. Insert disk 1 of the operating system installation software into drive A. Press ENTER EZ-Drive already partitioned and formatted the hard drive.

  • Page 26: Floppy Boot Protection

    Floppy Boot Protection EZ-BIOS and your system BIOS use different translation methods to access your hard drive. Your system BIOS cannot correctly access partitions created by EZ-BIOS. If you do not follow the correct procedures for booting to floppy disk, EZ-BIOS will not load and your system BIOS will incorrectly access your hard drive, resulting in possible data loss.

  • Page 27: Booting From Floppy Disk

    CAUTION. Disabling floppy boot protection can result in data loss. See Booting from Floppy Disk to avoid data loss. To Disable Floppy Boot Protection 1. Boot from your EZ-Drive disk. 2. From the EZ-Drive main menu, select Advanced Options. Select EZ-BIOS Setup. 3.

  • Page 28: Back Up/Restore Track 0

    EZ-BIOS: Initializing . . . EZ-BIOS: Hold the CTRL key down for Status Screen or to boot from floppy . . . Note: This message will not display if you reboot the system with a floppy disk in the floppy drive. 2.

  • Page 29: Copy Entire Partition

    3. Select the drive for which you want to back up Track 0. 4. Press . EZ-Drive creates a back up of Track 0 for the ENTER selected drive. To Restore Track 0 1. Boot from your EZ-Drive disk. 2. From the EZ-Drive main menu, select Advanced Options. 3.

  • Page 30: Uninstalling Ez-Bios

    5. From the Choose Destination Partition screen, select the partition you want to overwrite. The selected partition displays on the Destination screen. EZ-Drive copies the data on the Source partition to the Destination partition. Uninstalling EZ-BIOS This option removes EZ-BIOS and returns control of the drive to your system BIOS.

  • Page 31: Removing Ontrack Disk Manager 63-Sector Offset

    7. Select Uninstall EZ-BIOS. 8. A warning message displays. Type Y to remove EZ-Drive. EZ-Drive is now uninstalled with your BIOS controlling the hard drive. Removing Ontrack Disk Manager 63-Sector Offset Use this option to remove the Ontrack Disk Manager 63-sector offset.
  • Page 32 EZ-Drive. You must install Windows before running the setup program. The 32-bit disk access driver is a Windows 3.1x driver; it is NOT intended for use in Windows NT and Windows 95 as these operating systems have built-in 32-bit disk access support. To Run the Setup Program 1.

  • Page 33: Troubleshooting

    Troubleshooting This section contains information on the following topics: Frequently Asked Questions BIOS Limitations for Hard Drives Larger than 2.1 GB Frequently Asked Questions Q1: What information should I gather before calling Technical Support? 1. Be prepared to give your hard drive serial number (you should have recorded this in the Introduction section of this guide).
  • Page 34 8. Have printed copies (or onscreen copies) of your AUTOEXEC.BAT and CONFIG.SYS files. 9. Have your EZ-Drive disk, DOS system disk or Windows 95 Startup disk, and a pen and paper. Q2: I don’t see the full capacity of my hard drive when installing my operating system.
  • Page 35 IDE interface cable. We recommend designating your new hard drive as the master. For non-Western Digital hard drives, consult your original hard drive documentation for master/slave jumper positions. Q5: Why is the capacity of my new hard drive less than it should A: This may be due to varying definitions of a megabyte.
  • Page 36 5163.5 6.4 GB 6448.6 6149.8 6448.6 Western Digital and CHKDSK report decimal megabytes (1,000,000 bytes). CMOS reports binary megabytes (1,048,576 bytes). Q6: What should I check if my system will not start after I turn on the power? 1. The EIDE controller card, if installed, is properly seated and connected.
  • Page 37 Q7: I can’t boot DOS from my newly installed hard drive or access the hard drive after I used Fdisk and Format to set up my drive. A: Check the system to ensure that: 1. You correctly partitioned (via the Fdisk utility) and formatted (via the Format utility) the new hard drive.
  • Page 38 Q11: How can I get 32-bit disk access in Windows 3.1x? A: Run the SETUP .EXE program located on your EZ-Drive disk to install the 32-bit disk access driver. See Enabling 32-bit Disk Access in Windows 3.1x on page 27. Q12: Should I create more than one partition on my hard drive? A: If your hard drive is 2.5 GB or larger, you must create at least two partitions for DOS, Windows 3.x, Windows 95, or...
  • Page 39 * Fdisk reports binary megabytes (1,048,576 bytes). ** EZ-Drive reports decimal megabytes (1,000,000 bytes). CAUTION. Repartitioning an existing drive destroys all the data. Be sure to create a backup before repartitioning an existing drive. Q13: My existing drive was installed using Ontrack Disk Manager.
  • Page 40 5. Enter CMOS setup. Refer to your system manual for instructions. Select the Hard Disk Type option for your new Western Digital hard drive. Select a user defined drive type and enter 1023 cylinders, 16 heads, and 63 sectors. If your system does not have a user defined drive type, select Type 9.
  • Page 41 21. Q18: What is the warranty period for my Western Digital hard drive? A: Every Western Digital hard drive covered in this guide has a 3-year warranty. Q19: I’ve read the entire Frequently Asked Questions section and I am still having problems.

  • Page 42: Telephone Support Other Drive Manufacturers

    Telephone Support: Other Drive Manufacturers When installing your new Western Digital hard drive with a non-Western Digital hard drive, you may have to contact the manufacturer for master/slave jumper configuration information. Drive Manufacturer USA Phone Internet Number Address Fujitsu 408-894-3950 www.fujitsu.com...

  • Page 43: Bios Limitations For Hard Drives Larger Than 2.1 Gb

    BIOS Limitations for Hard Drives Larger than 2.1 GB IMPORTANT. If you installed a 2.5 GB or larger hard drive and your system does not respond (locks up) on initial boot, read this section. Hard drives larger than 2.1 GB have more than 4095 cylinders. On some systems, the system BIOS cannot properly recognize hard drives with more than 4095 cylinders.
  • Page 44 A. Use EZ-Drive. If the system locks up and prevents entry to CMOS, you may need to turn off your system power and disconnect the IDE interface cable from the system. Enter your CMOS setup. Refer to your system manual for instructions.
  • Page 45 Note for Windows NT Users: If your system locks up, you are using Windows NT, DO NOT use these alternate jumper settings. You need to either use the standard jumper settings on page 6 and select a user defined drive type in CMOS setup or upgrade your system BIOS to support the full capacity of your new hard drive.
  • Page 46 Dual (Master) Drive: If you have a 2.5 GB or larger hard drive, your system locks up on initial boot, and the drive you are installing is the master drive in a two-drive system, set the jumpers in these positions. Dual (Slave) Drive: If you have a 2.5 GB or larger hard drive, your system locks up on initial boot, and the drive you are installing is the slave drive in a two-drive system, set the...

  • Page 47: Appendix

    These operating systems cannot recognize drive capacities larger than 528 MB without either using a translating BIOS or EZ-Drive. Your installation procedure depends on whether you are replacing an existing (single or master) drive, or adding your new Western Digital drive as a second hard drive. Appendix...
  • Page 48 Note for Windows 95 Users: To partition your drive in Windows 95, run Fdisk and Format using the Run option under the Start Menu. Windows 95 uses the FAT file system and has a 2.1 GB partition limit. You must reboot the system to enable 32-bit and long filename support.
  • Page 49 Press twice to exit the program. Follow the instructions in Formatting Your Hard Drive. To create multiple partitions, type N and press . A menu ENTER displays. Type the number of megabytes or the percentage of disk space to use. The following message displays. Primary DOS partition created, drive letters changed or added.
  • Page 50 Adding the Western Digital Drive as a Second (Slave) Hard Drive If your new Western Digital hard drive is the slave drive in your system, follow the instructions outlined in Replacing an Existing (Single or Master) Drive on page 44. However, before you partition the drive, select option 5.
  • Page 51 The drive letters assigned to the partitions on your existing master drive could change if installing your new hard drive as a slave drive. If drive letters change on your master drive, you might need to change the paths for your software programs installed on that drive.
  • Page 52 The following message displays. WARNING, ALL DATA ON NON-REMOVABLE DISK DRIVE C: Proceed with Format (Y/N)? 2. Type Y and press to format the partition. ENTER 3. Repeat steps 1 and 2 for each partition on each new hard drive. Appendix...

  • Page 53: Agency Approvals

    Agency Approvals Western Digital hard drives meet the standards of the following regulatory agencies: Federal Communication Commission Verified to comply with FCC Rules for Radiated and Conducted Emission, Part 15, Subpart B, for Class B Equipment. Underwriters Laboratories UL-Standard 1950, Standard for Safety of Information Technology Equipment including Electrical Business Equipment (File E101559).

  • Page 54: Radio Frequency Interference Sentence

    Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply with the limits for a Class B computing device pursuant to subpart B Part 15 of FCC rules. This does not guarantee that interference will not occur in individual installations. Western Digital is not responsible for any television, radio, or other interference caused by unauthorized modifications to this product.

  • Page 55: Warranty Information

    Warranty Information Obtaining Service Western Digital Corporation (“WDC”) values your business and always attempts to provide you the very best of service. If this Product ever requires maintenance, either contact the dealer from whom you originally purchased the Product or telephone WDC’s Technical Support Department.
  • Page 56 possession. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WDC’s option, the repair or replacement of the Product. The foregoing warranty of WDC shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or thirty (30) days from the date of shipment of a repaired or replaced Product, whichever is longer.
  • Page 57 9/11/97 3:01 PM Page 1 For service and literature: 714.932.4900 Western Digital Corporation 714.932.5000 Outside USA 8105 Irvine Center Drive 714.932.4300 DocuFAX Irvine, California 92618 www.wdc.com Internet cover printed on 100% recycled paper...

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