Western Digital WD Caviar Installation Manual page 34

Eide hard drives
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8. Have printed copies (or onscreen copies) of your
AUTOEXEC.BAT and CONFIG.SYS files.
9. Have your EZ-Drive disk, DOS system disk or Windows 95
Startup disk, and a pen and paper.
Q2: I don't see the full capacity of my hard drive when installing
my operating system.
A: There are two issues affecting the installation of your hard
drive: 1) some computer systems built before early 1996 do not
support hard drives with more than 4095 cylinders (hard drives
larger than 2.1 GB); and 2) a typical system BIOS dated before
August 1994 doesn't recognize drives larger than 528 MB. To
overcome these limitations, you can use EZ-Drive to install
your new hard drive, upgrade your system BIOS, or install an
EIDE controller card with onboard BIOS that supports the full
capacity of your hard drive. The following table lists the USA
phone numbers for common BIOS sources.
BIOS Source
Micro Firmware
(Phoenix BIOS only)
Phoenix
Unicore
(Award and AMI BIOS)
Also, if you installed EZ-Drive and then incorrectly booted to
your operating system installation disk, you may have
accidentally used your operating system to overwrite your
EZ-Drive partitions. You need to repartition and format with
EZ-Drive and install the operating system as described in the
section Installing an Operating System from Floppy Disk with
EZ-BIOS Installed on page 20.
30
Troubleshooting
USA Phone
Number
(405) 321-8333
(617) 551-4000
(508) 686-6468
Internet
Address
www.firmware.com
www.phoenix.com
www.unicore.com

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