Western Digital WDBAAC2500ACH - My Passport Elite User Manual
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Western Digital WDBAAC2500ACH - My Passport Elite User Manual

Western Digital WDBAAC2500ACH - My Passport Elite User Manual

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Summary of Contents for Western Digital WDBAAC2500ACH - My Passport Elite

  • Page 1 ™ My Passport ™ Studio User Manual My Passport Studio User Manual placeholder...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

  • Page 3: Table Of Contents

    MY PASSPORT STUDIO USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 MY PASSPORT STUDIO USER MANUAL Locking and Unlocking Your Drive ......28 Password Protecting Your Drive..........28 Unlocking Your Drive .
  • Page 5 MY PASSPORT STUDIO USER MANUAL Troubleshooting ......... . . 56 Installing, Partitioning, and Formatting the Drive .

  • Page 6: About Your Wd Drive

    MY PASSPORT STUDIO USER MANUAL About Your WD Drive ™ ™ Welcome to your My Passport Studio ultra-portable hard drive, an elegant, high- capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software, and drive lock security protection.

  • Page 7: Kit Contents

    • Take control—Customize your backup, set drive security, run diagnostics, manage the power settings, and more in the WD SmartWare control center. Note: For the best visual presentation, all WD SmartWare software screens are displayed in a maximized configuration. If your display device does not support this configuration, please see the alternatives at Answer ID 3777 http://support.wdc.com in the WD Knowledge Base at...

  • Page 8: Compatibility

    MY PASSPORT STUDIO USER MANUAL Compatibility ® ® ® OS X Windows ® • Tiger • Windows XP ® ® • Leopard • Windows Vista ™ • Snow Leopard • Windows 7 Important: For highest performance and reliability, install the latest updates and service pack (SP).

  • Page 9: Drive Interfaces

    MY PASSPORT STUDIO USER MANUAL Segment % Filled Segment % Filled (space used less than 5% does not display) 5 to 9 50 to 59 10 to 19 60 to 69 20 to 29 70 to 79 30 to 39 80 to 89 40 to 49 90 to 100...

  • Page 10: Connecting The Drive And Getting Started

    MY PASSPORT STUDIO USER MANUAL Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing on a Mac OS X Tiger/Leopard/Snow Leopard Enhancing Performance With WD +TURBO Getting Started With WD SmartWare Software WD SmartWare Overview...

  • Page 11: Installing On A Mac Os X Tiger/Leopard/Snow Leopard

    MY PASSPORT STUDIO USER MANUAL Installing on a Mac OS X Tiger/Leopard/Snow Leopard This section provides directions on installing the drive for the first time. Note: If you have reformatted the drive for use on Windows, see “Using the Drive With Windows”...

  • Page 12: Enhancing Performance With Wd +Turbo

    MY PASSPORT STUDIO USER MANUAL 3. The Welcome to WD SmartWare screen displays: If a Flash Player is installed on your computer, the screen is animated. 4. Continue to “Enhancing Performance With WD +TURBO” in the next section (optional), and then “Getting Started With WD SmartWare Software” on page 9. Enhancing Performance With WD +TURBO WD +TURBO is a utility on the WD SmartWare VCD that improves the performance of the My Passport drive on Mac computers.
  • Page 13 MY PASSPORT STUDIO USER MANUAL 4. On the WD +TURBO Driver Installer screen, click Install to display the License Agreement and Warranty Disclaimer: 5. Read the license agreement and click Accept to continue. 6. A message informs you that installing the WD +TURBO drivers requires you to restart your computer to make them active: Click Yes to continue.

  • Page 14: Getting Started With Wd Smartware Software

    MY PASSPORT STUDIO USER MANUAL Getting Started With WD SmartWare Software Note: For the best visual presentation, all WD SmartWare software screens are displayed in a maximized configuration. If your display device does not support this configuration, see the alternatives at Answer ID 3777 in the http://support.wdc.com WD Knowledge Base at After you select either Back Up Files, Set Up Drive, or Retrieve a backup, the software...
  • Page 15 MY PASSPORT STUDIO USER MANUAL Figure 3. Initial Drive Settings Screen Figure 4. Home Screen CONNECTING THE DRIVE AND GETTING STARTED – 10...

  • Page 16: Wd Smartware Overview

    MY PASSPORT STUDIO USER MANUAL WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •...

  • Page 17: Viewing The Info/Online Help Topics

    MY PASSPORT STUDIO USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •...
  • Page 18 MY PASSPORT STUDIO USER MANUAL With those precautions in mind, if you have not installed the WD SmartWare software and want to hide the VCD: Double-click the WD SmartWare icon to display the VCD file listing: 2. Use the copy/paste or drag/drop function to copy the Virtual CD Manager file from the VCD file listing to the desktop of your computer.

  • Page 19: Showing The Wd Smartware Virtual Cd

    MY PASSPORT STUDIO USER MANUAL 6. Select your My Passport drive, and the WD SmartWare Virtual CD Manager utility displays its current and target VCD settings: 7. Click Configure Drive to continue and, as prompted, for your change to take effect, you must power cycle your My Passport drive: a.
  • Page 20 MY PASSPORT STUDIO USER MANUAL 2. Open the Virtual CD Manager folder or the downloaded utility .zip file (Virtual_CD_Manager_vxxxx.zip) and double-click the appropriate .exe file to display the WD SmartWare Virtual CD Manager screen: • Virtual CD Manager.exe from the Virtual CD Manager folder •...
  • Page 21 MY PASSPORT STUDIO USER MANUAL 7. As prompted, for your change to take effect, you must power cycle your My Passport drive: a. Disconnect the USB micro cable or FireWire cable from your drive. b. Wait ten seconds. c. Reconnect the USB micro cable or FireWire cable to your drive. 8.

  • Page 22: Backing Up Your Computer Files

    MY PASSPORT STUDIO USER MANUAL Backing Up Your Computer Files This chapter includes the following topics: About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all of the content (music, movies, photos, documents, e-mail, and other files) on your computer to your My Passport drive.
  • Page 23 MY PASSPORT STUDIO USER MANUAL Figure 5. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup •...

  • Page 24: Backing It All Up

    MY PASSPORT STUDIO USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •...

  • Page 25: Advanced Backup Capabilities

    MY PASSPORT STUDIO USER MANUAL Important: Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best long-term solution would be to relegate the drive to long- term archive storage and: a.

  • Page 26: Changing The Backup Software Settings

    MY PASSPORT STUDIO USER MANUAL 2. In the backup files content box: • Select the check boxes for the categories of files that you want to include in the backup. • Clear the check boxes for the categories of files that you want to exclude from the backup.
  • Page 27 MY PASSPORT STUDIO USER MANUAL Figure 6. Settings Screen Figure 7. Software Settings Screen BACKING UP YOUR COMPUTER FILES – 22...
  • Page 28 MY PASSPORT STUDIO USER MANUAL Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see the file a couple of versions ago, The WD SmartWare software has a copy for you.

  • Page 29: Retrieving Backed Up Files

    MY PASSPORT STUDIO USER MANUAL Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File/Folder Retrieving a Folder Retrieving All of Your Content About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either: •...
  • Page 30 MY PASSPORT STUDIO USER MANUAL Figure 8. Retrieve Screen Figure 9. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 25...
  • Page 31 MY PASSPORT STUDIO USER MANUAL Figure 10. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 11 on page 27). 5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: •...

  • Page 32: Retrieving A Folder

    MY PASSPORT STUDIO USER MANUAL Figure 11. Retrieve Files Selection Box 6. Click Start Retrieving. 7. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. •...

  • Page 33: Locking And Unlocking Your Drive

    MY PASSPORT STUDIO USER MANUAL Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive.

  • Page 34: Unlocking Your Drive

    MY PASSPORT STUDIO USER MANUAL Figure 12. Drive Settings Screen 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.

  • Page 35: Unlocking Your Drive With The Wd Smartware Software

    MY PASSPORT STUDIO USER MANUAL Unlocking Your Drive With the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the WD SmartWare software displays the Please provide your password prompt: To unlock your drive: 1.

  • Page 36: Changing Your Password

    MY PASSPORT STUDIO USER MANUAL 2. Type your password in the Password box. If you provided a password hint when you created your password, click the Password hint pointer to see the hint. 3. Click Unlock to unlock your drive. If you click Exit, you will not be able to access the files on your drive.

  • Page 37: Turning Off The Drive Lock Feature

    MY PASSPORT STUDIO USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Security on the Drive Settings screen (see Figure 12 on page 29) to display the Your Drive is Secure dialog: 2.

  • Page 38: Managing And Customizing Your Drive

    MY PASSPORT STUDIO USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics: WD SmartWare Icon Opening WD SmartWare Software Displaying the Status and Serial Number of the Drive Safely Dismounting the Drive Displaying the Status and Serial Number of the Drive Unlocking the Drive Manually Your Computer Exits Sleep Mode Customizing Your Drive Settings...
  • Page 39 MY PASSPORT STUDIO USER MANUAL • Double-click WD SmartWare in the Applications list: Either way displays the WD SmartWare Home screen: MANAGING AND CUSTOMIZING YOUR DRIVE – 34...

  • Page 40: Dismounting The Virtual Cd

    MY PASSPORT STUDIO USER MANUAL Dismounting the Virtual CD To be sure all data has been written to the drive before you physically disconnect it, dismount the virtual CD (VCD) as well as the drive or volume. Note: There are other reasons you might want to dismount a VCD. For example, if you have more than one My Passport drive with the same software connected to your Mac, multiple My Passport VCD icons display on your desktop.

  • Page 41: Displaying The Status And Serial Number Of The Drive

    MY PASSPORT STUDIO USER MANUAL • Click the My Passport icon on the desktop and select Eject “New Volume” where New Volume is the name you assigned to the volume: You might hear the drive power down as the Power LED flashes. 2.

  • Page 42: Unlocking The Drive Manually

    MY PASSPORT STUDIO USER MANUAL Unlocking the Drive Manually The following situations require you to unlock the drive manually: • The WD SmartWare software is not available • Your computer exits the sleep mode The WD SmartWare Software is Not Available •...

  • Page 43: Your Computer Exits Sleep Mode

    MY PASSPORT STUDIO USER MANUAL Your Computer Exits Sleep Mode If your computer goes into sleep mode, an unlock screen might not display when you reactivate the computer. To unlock the drive, you can use the virtual CD as described in “The WD SmartWare Software is Not Available”...

  • Page 44: Customizing Your Software Settings

    MY PASSPORT STUDIO USER MANUAL Customizing Your Software Settings The WD SmartWare software makes it easy for you to quickly customize its own software settings for the best possible performance with your drive by: • Specifying the number of backup versions that you want to keep for each file •...

  • Page 45: Setting The Preferences Options

    MY PASSPORT STUDIO USER MANUAL 3. Click Browse and use the browse function to identify the new retrieve folder. 4. Click Apply to save and implement the new retrieve folder. Setting the Preferences Options When enabled, each time you reconnect your My Passport drive to your computer, the Preferences options: •...

  • Page 46: Specifying A Name For Your Drive

    MY PASSPORT STUDIO USER MANUAL To customize your drive settings for the best possible performance with the WD SmartWare software, on the Drive Settings screen (see Figure 12 on page 29): IF you want to . . . THEN click . . . AND see .

  • Page 47: Registering Your Drive

    MY PASSPORT STUDIO USER MANUAL 3. Select or clear the Invert label check box to establish the label presentation that you want—dark text against a light background, or vice versa. 4. Click Save Label Settings to apply the label to your drive. Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive.

  • Page 48: Setting The Drive Sleep Timer

    MY PASSPORT STUDIO USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. To specify the inactivity period for the sleep timer: 1.

  • Page 49: Showing Or Hiding The Virtual Cd Icon

    MY PASSPORT STUDIO USER MANUAL Showing or Hiding the Virtual CD Icon Each drive that you connect to your computer adds its own virtual CD WD SmartWare icon to your desktop display. Use the Virtual CD Settings dialog to enable (show) or disable (hide) the virtual CD icon for your drive.

  • Page 50: Uninstalling The Wd Smartware Software

    MY PASSPORT STUDIO USER MANUAL Uninstalling the WD SmartWare Software Double-click the WD SmartWare virtual CD on the desktop or WD SmartWare in the Applications list to display the following screen: 2. Click the Extras folder and then the WD SmartWare Uninstaller folder. 3.

  • Page 51: Checking Drive Health

    MY PASSPORT STUDIO USER MANUAL Checking Drive Health The data files on your My Passport drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Description...
  • Page 52 MY PASSPORT STUDIO USER MANUAL 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test CHECKING DRIVE HEALTH – 47...

  • Page 53: Using The Drive With Windows

    MY PASSPORT STUDIO USER MANUAL Using the Drive With Windows Your My Passport drive is preformatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If you want, you can reformat it to NTFS for compatibility with Windows operating systems.

  • Page 54: Installing On Windows Xp

    MY PASSPORT STUDIO USER MANUAL Installing on Windows XP After you physically connect the drive as shown in Figure 1 on page 5, the Found New Hardware Wizard screen displays (see Figure 13). Figure 13. Found New Hardware Wizard Click Cancel to bypass the wizard. The WD SmartWare software will install the appropriate driver for the drive.

  • Page 55: Installing On Windows Vista/Windows 7

    MY PASSPORT STUDIO USER MANUAL The Welcome to screen displays: WD SmartWare If a Flash Player is installed on your computer, the screen is animated. c. Continue to “Getting Started With WD SmartWare Software” on page 9. Note: If you do not want to install the WD SmartWare software, go to “Getting Started Without WD SmartWare Software”...
  • Page 56 MY PASSPORT STUDIO USER MANUAL b. On the AutoPlay screen (see Figure 15), click the Run WDSmartWare.exe button. Figure 15. AutoPlay Screen The Welcome to WD SmartWare screen displays: If a Flash Player is installed on your computer, the screen is animated. c.

  • Page 57: Managing The Drive On Windows

    MY PASSPORT STUDIO USER MANUAL b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage: Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD.

  • Page 58: Opening The Wd Smartware Software

    MY PASSPORT STUDIO USER MANUAL The following sections describe how to use the icon and other ways to do these things, as well as how to unlock the My Passport drive using the virtual CD on the desktop. Opening the WD SmartWare Software When the WD SmartWare software is running in the background, you can open it in the following ways: •...

  • Page 59: Checking Status And Temperature

    MY PASSPORT STUDIO USER MANUAL For a complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com. Checking Status and Temperature Hover the pointer over the WD SmartWare icon in the system tray to display the information: Monitoring Icon Alerts •...

  • Page 60: Windows Vista Or Windows 7

    MY PASSPORT STUDIO USER MANUAL Windows Vista or Windows 7 Click Start > Control Panel. 2. Double-click Programs and Features. 3. Click WD SmartWare or the WD SmartWare icon and click Uninstall/Change at the top of the screen. 4. Click Yes at the Do you wish to proceed... prompt. Getting Started Without WD SmartWare Software If you do not install the WD SmartWare software, you can still use your My Passport as an external hard drive.

  • Page 61: Troubleshooting

    MY PASSPORT STUDIO USER MANUAL Troubleshooting If you have problems installing or using this product, refer to this troubleshooting section or visit our support Web site at support.wdc.com and search our knowledge base for more help. This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions Installing, Partitioning, and Formatting the Drive...

  • Page 62: Installing An Ses Driver

    MY PASSPORT STUDIO USER MANUAL Installing an SES Driver Should you decide not to install the WD SmartWare software, you must have an SES driver installed on computers running Windows to keep the hardware popup wizard from displaying every time you connect your My Passport drive to your computer. Note: The SES Driver is installed automatically if you install the WD SmartWare software or if you clicked Do Not Install on the Welcome to WD SmartWare screen (see “Getting Started Without WD SmartWare...
  • Page 63 MY PASSPORT STUDIO USER MANUAL 3. Select Install the software automatically and click Next. 4. When installation is complete, click Finish. INSTALLING AN SES DRIVER – 58...

  • Page 64: Installing The Driver Manually

    MY PASSPORT STUDIO USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet, you can install the driver manually. On the Found New Hardware Wizard, select No, not this time and click Next. 2. On the next screen, select Install from a list or specific location and click Next. 3.

  • Page 65: Windows Vista

    MY PASSPORT STUDIO USER MANUAL d. Click Next. 4. When installation is complete, click Close. Windows Vista After you physically connect the drive as shown in Figure 1 on page 5, two or three screens might pop up, depending on your computer setup. Installing the Driver Automatically To install the SES driver automatically, your computer must be connected to the Internet.

  • Page 66: Installing The Driver Manually

    MY PASSPORT STUDIO USER MANUAL On the Found New Hardware screen, click Yes, search online this time only. The driver is automatically installed. Installing the Driver Manually You might want to install the SES driver manually, for example, if you computer is not connected to the Internet.
  • Page 67 MY PASSPORT STUDIO USER MANUAL 2. On the next Found New Hardware - WD SES Device wizard screen, click Don’t search online. 3. On the next screen, click I don’t have the disc. Show me other options. 4. Browse to Computer: a.

  • Page 68: Windows 7

    MY PASSPORT STUDIO USER MANUAL 5. When the installation is complete, click Close. Windows 7 After you physically connect the drive as shown in Figure 1 on page 5, you can install the SES driver. Open All Programs and click Computer > Manage. INSTALLING AN SES DRIVER –...
  • Page 69 MY PASSPORT STUDIO USER MANUAL 2. Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software. 3. Click Browse my computer for driver software. INSTALLING AN SES DRIVER – 64...
  • Page 70 MY PASSPORT STUDIO USER MANUAL 4. Browse to Computer, double-click the VCD drive, double-click the WD SmartWare Extras folder, and select WD SES Device Driver. Click Next. 5. When installation is complete, click Close. INSTALLING AN SES DRIVER – 65...

  • Page 71: B Compliance And Warranty Information

    Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. COMPLIANCE AND WARRANTY INFORMATION – 66...

  • Page 72: Kcc Notice (Republic Of Korea Only)

    MY PASSPORT STUDIO USER MANUAL KCC Notice (Republic of Korea only) Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service.
  • Page 73 MY PASSPORT STUDIO USER MANUAL (including removing or obliterating labels and opening or removing external enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD.

  • Page 74: Index

    MY PASSPORT STUDIO USER MANUAL Index FCC Class B information 66 File categories, defined 53 Accessories, optional 2 history, drive setting 39 history, screen 23 Backup Formatting the drive 56 about backing up files 17 Full Media Scan 46 files content box 20 procedure 19 Handling precautions 4 screen 18...
  • Page 75 MY PASSPORT STUDIO USER MANUAL unlocking the drive from 30 Reformatting the drive 3 Register Drive screen 42 Warranty 67 Registering your drive 4 WD +TURBO 7 Registration drive setting 41 WD Service 67 Regulatory compliance 66 WD SmartWare 6 Restarting WD SmartWare software 33 WD SmartWare icon Retrieve...
  • Page 76 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks; and My Passport, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.

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