Western Digital My Book WDBACG0020HCH User Manual

Western Digital My Book WDBACG0020HCH User Manual

Western digital my book wdbacg0020hch: user guide
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Summary of Contents for Western Digital My Book WDBACG0020HCH

  • Page 1 ® My Book Live ™ User Manual...
  • Page 2: Wd® Service And Support

    ® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.
  • Page 3: Table Of Contents

    Table of Contents WD® Service and Support....... . ii Registering Your WD Product ......ii Important User Information .
  • Page 4 Backing Up Without WD SmartWare... . 47 Windows Backup........47 Apple Time Machine .
  • Page 5 Media Storage ........
  • Page 6: Important User Information

    Important User Information Important Safety Instructions Recording Your WD Product Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.
  • Page 7: Recording Your Wd Product Information

    If the product does not operate normally when the operating instructions are fol- lowed. Adjust only those controls that are covered by the operating instructions since improper adjustment may result in damage and require extensive work by a qualified technician to the product to normal condition. If the product has been dropped or the chassis has been damaged.
  • Page 8: Product Overview

    About the Drive Welcome to your My Book Live home network drive, a high-speed network-attached storage system with a space-saving footprint. This system is equipped with a WD drive using WD GreenPower Technology high-speed interface delivers high performance for small offices or home users and is ideal for backing up and sharing files over your network.
  • Page 9: Package Contents

    Automatic backup with WD SmartWare all your home computers to a single, reliable place. Every time you save something, it's instantly backed up. You can even back up Windows computers wirelessly over your WiFi network. Restore lost, damaged or older files to their original location with just a few clicks.
  • Page 10 PRODUCT OVERVIEW My Book Live Home network drive Installation CD with Quick Install Guide Ethernet cable AC adapter* application software and user manual Global AC Adapter Configurations MY BOOK LIVE USER MANUAL...
  • Page 11: System Requirements

    For information on additional accessories for this product, visit: www.shopwd.com Canada www.shopwd.ca Europe www.shopwd.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit Knowledge Base Answer ID 1048. System Requirements Operating System Windows •...
  • Page 12: Pre-Installation Instructions

    Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. Do not move the drive while it is powered on.
  • Page 13: System View

    System View Multi-color LED Component Icon Description Ethernet port Connects the device to a local network. Reset button Restores settings such as the admin user name and password for the device. See “Resetting the My Book Live” on page 111 for more information.
  • Page 14: Connecting The Drive And Getting Started

    Connecting the Drive and Getting Started Connecting the Drive to Your Network Getting Started Using the CD (Mac and Windows) Getting Started Without the CD (Windows 7/Vista & Mac) What Can I Do Now? Connecting the Drive to Your Network It is easy to set up the My Book Live drive -- all you have to do is connect it to your home or small office network.
  • Page 15 1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the drive. WARNING! To meet Class B emission standards, use the shielded Ethernet cable provided. 2. Connect the other end of the Ethernet cable directly into a router or network switch port.
  • Page 16: Getting Started Using The Cd (Mac And Windows)

    Setup.exe. If AutoRun (AutoPlay) is disabled, click Start > Computer and locate the WD My Book Live CD drive under Devices with Removable Storage. Double- click the CD, and then double-click Setup.exe to display the My Book Live Welcome screen.
  • Page 17 My Book Live Welcome Screen Discovering and Connecting to Your Drive Starting with the Welcome screen, the Administrator: Discovers and assigns a letter to the My Book Live drive on the network. Installs WD Quick View for easy access to the drive, drive status, and other options.
  • Page 18 If the process finds a My Book Live drive on the network, the My Book Live Found screen displays along with a default description and a drive letter assignment. In the navigation panel a check mark appears beside Discover. Note: The My Book Live screens have some helpful features: to the right of a word indicates a tool tip is available.
  • Page 19 2. To display drive properties, click the Details link. A pop-up window lists the model name, IP address, and MAC address. Click the Close link. 3. Drive Letter displays the next available drive letter on your network that you can map the drive to.
  • Page 20 The My Book Live Found screen displays again: 4. To create a desktop shortcut to a mapped drive, in Windows, select the Create a desktop shortcut to your drive check box, and on a Mac, select the Create an alias to MyBookLive check box. Click the Continue button. The Install WD Quick View screen displays.
  • Page 21 1. Click the License Agreement link, and after reading the agreement, click the I Accept check box. 2. Click the Start Install button. A progress bar displays until the Installation Complete screen appears. A Windows system tray now displays the a Mac OS X menu bar now displays the For information on using WD Quick View, see “Using WD Quick View Shortcuts”...
  • Page 22 Step 3: Perform Next Steps 1. Click the Next Steps button on the Install Complete screen, or the Next Steps link in the navigation panel at any time, to display the Next Steps screen: Note: Discovery must take place before Next Steps is available. MY BOOK LIVE USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED...
  • Page 23 IF you want to .. . Open your My Book Live drive and view the contents of its Public shares, Back up the files on a PC, Back up the files on a Mac, Set up (configure) your My Book Live drive •...
  • Page 24: Getting Started Without The Cd (Windows 7/Vista & Mac)

    1. Follow the graphical instructions and tool tips for information about each step. 2. Click the Find Drive button. If the drive is found, the My Book Live Found screen appears. Continue with “Step 1: Discover the My Book Live Drive” on page 12. If the drive is not found, the Troubleshooting screen appears, offering more information about connecting the My Book Live: 3.
  • Page 25 Save and restore files using Windows Backup (see “Using Windows Vista/ Windows 7” on page 20) or Apple Time Machine (see “Apple Time Machine” on page 48). Using Windows Vista/Windows 7 Opening the Public Folder As an alternative to using the product CD, open the drive as follows: 1.
  • Page 26 Launching the My Book Live Dashboard to Set Up Your Drive To access the WD My Book Live Dashboard to set up your drive: 1. Physically connect the drive to your network (see page 9). 2. Open a browser, and enter http://<drive name or IP address>/ as the address.
  • Page 27 Click the item you wish to alias (e.g., Shared Music), hold down the mouse button, hold down the Cmd and Option keys simultaneously, and drag the item to where you want the alias to appear. Instead of moving the original item, this creates an alias at the new location.
  • Page 28: What Can I Do Now

    What Can I Do Now? Your My Book Live drive is ready to use and is accessible as a drive letter, enabling you to drag and drop files into your drive and move files from it to any computer in your network that has been set up according to the instructions in this chapter.
  • Page 29: Backing Up/Retrieving (Wd Smartware)

    Backing Up/Retrieving (WD SmartWare) WD SmartWare Overview Installing and Using WD SmartWare Software WD SmartWare Home Screen Backing It All Up Using Advanced Backup Capabilities Retrieving Backups WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: Protect your data automatically—Automatic, continuous backup instantly makes a copy whenever you add or change a file.
  • Page 30: Installing And Using Wd Smartware Software

    Installing and Using WD SmartWare Software Installing WD SmartWare 1. On the CD’s Next Steps screen, click the Backup Options button to display the Backup Options screen: 2. Click the Start Install button the right of WD SmartWare to display the Install WD SmartWare page: 3.
  • Page 31 4. Click the Start Install button. When installation is complete, the Installation Complete screen displays. 5. Click the Launch WD SmartWare button to display the WD SmartWare Home page. (See “WD SmartWare Home Screen” on page 27.) Using a Rally Driver to Install WD SmartWare You can use a Rally driver as an alternative way to install WD SmartWare software on Windows Vista/Windows 7 systems.
  • Page 32: Wd Smartware Home Screen

    WD SmartWare Home Screen The Home screen is the first screen you see after you launch WD SmartWare: The WD SmartWare Home screen provides four tabs: Home—Provides a Content Gauge showing the capacity of each My Book Live drive on your network. Backup—Manages existing backups or creates new backups of your important data, including movies, music, documents, e-mail, and photos.
  • Page 33: Backing It All Up

    For a complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com. Note that: Moving the pointer over a category displays the number of files in the category. The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup.
  • Page 34 Closing all running applications—including your e-mail program and web browser Important: If you are alerted that your drive is full, you may want to purchase another drive for additional storage. 4. If you clicked Stop Backup in step 3, a confirmation prompt displays: To continue, click either:...
  • Page 35: Using Advanced Backup Capabilities

    Using Advanced Backup Capabilities The advanced backup capabilities include: Selecting specific content to back up Changing the backup software settings: Number of backup versions to keep Backup speed Retrieve folder Auto-updates Selecting Specific Content to Back Up To back up some of your computer files: 1.
  • Page 36: Changing The Backup Software Settings

    Changing the Backup Software Settings To optimize your backup, you can: Specify the number of backup versions to keep for each file. Pause backups until your computer is idle. To configure these backup options: 1. Click the Settings tab to display the Settings screen: 2.
  • Page 37 Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file. If you overwrite or delete a file by mistake, or want to see an earlier version of the file, the WD SmartWare software has a copy for you.
  • Page 38: Retrieving Backups

    Retrieving Backups The WD SmartWare software makes it easy for you to retrieve files that your My Book Live drive has backed up and either: Restore them to their original locations on your computer, or Copy them to a special retrieve folder. Retrieval is generally a four-step process: 1.
  • Page 39 2. The drive may contain backups from other computers. To retrieve files from a specific computer (volume): Change Retrieve Volume a. Click the retrieve from screen: b. Select the desired volume, and click the Select Destination button. 3. On the Select a destination for retrieved files screen: IF you want to copy your retrieved content to .
  • Page 40 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box: 5. Navigate through the folder structure to find the files you want. Click the appropriate file category button to list the files by category: Pictures Music Movies...
  • Page 41: Retrieving A Folder

    Retrieving a Folder To retrieve a folder from your drive, and all of the content within a folder, which may include multiple categories, in the retrieve files selection box, right-click the folder and choose Select folder in all content categories. Retrieving an Earlier Version of a File or Deleted Files In the retrieve files selection box, check the Show deleted files check box and/or the Show older files check box.
  • Page 42: Managing Wd Software

    Managing WD Software Customizing WD SmartWare Using WD Quick View Shortcuts Monitoring Alerts Customizing WD SmartWare The WD SmartWare software makes it easy for you to quickly customize its settings for the best possible performance with your drive by: Specifying the number of backup versions that you want to keep for each file Specifying a unique folder to store files retrieved from your drive Automatically checking for WD SmartWare software updates.
  • Page 43: Specifying A Different Retrieve Folder

    Specifying a Different Retrieve Folder When you start a retrieve, you can choose whether you want to store the retrieved files in either: Their original locations on your computer, or A Retrieved Content folder By default, the WD SmartWare software creates and uses a Retrieved Content subfolder in your My Documents folder.
  • Page 44: Using Wd Quick View Shortcuts

    Using WD Quick View Shortcuts After you install WD Quick View (see “Step 2: Install WD Quick View” on page 15), the WD Quick View icon displays on a Mac menu bar. This icon enables you to quickly and conveniently: Check the drive status Open the public and private shares Launch the My Book Live Dashboard...
  • Page 45: Checking Drive Status

    Mac OS X 1. Click the WD Quick View icon 2. Move the pointer over the name of your My Book Live to display a submenu: 3. Select the desired option. Checking Drive Status Windows Move the pointer over the WD Quick View icon drive capacity used and drive temperature: A green dot beside the drive name means the drive is behaving normally.
  • Page 46: Opening Shares

    Launching WD SmartWare (Windows only) Select the WD SmartWare option on the WD Quick View menu to display the WD SmartWare home screen. Exiting WD SmartWare (Windows only) Select Exit WD SmartWare on the WD Quick View menu to close the application. (This option only appears if you are running WD SmartWare.) Opening Shares You can use WD Quick View to open the drive’s Public share and any private shares...
  • Page 47 Mac OS X: For a private share, if prompted for a user name and password, enter those associated with your user account on My Book Live Dashboard (see “Creating a User” on page 77). For a Public share, if prompted for a user name and password, select Guest.
  • Page 48: Viewing Drive Properties

    Viewing Drive Properties Select Properties on the WD Quick View submenu to display the Properties screen: My Book Live Properties on Mac OS X MY BOOK LIVE USER MANUAL My Book Live Properties on Windows MANAGING WD SOFTWARE...
  • Page 49: Monitoring Alerts

    Shutting Down One of the recommended ways to safely reboot and shut down your My Book Live drive is to use the WD Quick View icon. Note: Another preferred method is to use the Dashboard. (See “Reboot/ Shutdown” on page 67.) If the unit does not shut down using either recommended method, see “How do I safely shut down the My Book Live?”...
  • Page 50 WD Quick View Option An option on the WD Quick View submenu displays alerts such as: Drive is reaching maximum capacity. Drive is full and subsequent backups cannot take place. Displays every five minutes until space is made available. Updates are available. To view drive alerts: 1.
  • Page 51: Accessing The Learning Center

    3. Click the OK button to close. Accessing the Learning Center The Learning Center contains information about using many aspects of the My Book Live software. Select Learning Center on the WD Quick View submenu to display the Learning Center main menu. Uninstalling the WD Quick View Icon Windows On Windows XP, click Start >...
  • Page 52: Backing Up Without Wd Smartware

    Backing Up Without WD SmartWare Windows Backup Apple Time Machine If you choose not to use WD SmartWare software for backing up files to the My Book Live, you can use Windows Backup or Apple TimeMachine as an alternative. Windows Backup The Windows Backup feature of Windows Vista (Business, Ultimate, and Enterprise) and Windows 7 (Professional and Ultimate versions) enable you to back up media files, documents, email, and other personal files to your My Book Live drive.
  • Page 53: Apple Time Machine

    6. Select a share where you want the backup to be created and click the OK button. 7. Enter the username and password assigned to your user name on the My Book Live. (See page 77.) 8. Make sure the backup destination is correct and click the Next button 9.
  • Page 54 Click Set Up Time Machine to display the Time Machine Preferences screen: 3. Click Choose Backup Disk and select the My Book Live drive where you want the backups stored: 4. Click Use for Backup. A screen prompts for your user name and password. 5.
  • Page 55 The Preferences screen returns: 6. To start automatic backups, move the slider to ON. 7. To add a Time Machine drop-down menu icon the screen, select the Show the Time Machine status in the menu bar check box. This menu enables you to start a backup, enter Time Machine to restore files, or open the Time Machine Preferences screen: Time Machine begins backing up your files.
  • Page 56: Starting A Backup

    To see information such as available capacity and the date and time of the oldest, latest, and next backup, select Open Time Machine Preferences on the Time Machine drop-down menu: Starting a Backup To start a backup at any time, select Back Up Now on the drop-down menu: Note: To delete Time Machine backups, use WD My Book Live Dashboard.
  • Page 57 2. Click the Time Machine icon in the Dock, or select Enter Time Machine from the drop-down menu: All of your backups display in a cascade, with the most recent in front. 3. Click the arrows or the time line on the right of the screen to browse through all the backups Time Machine has created: 4.
  • Page 58 —The backed-up item replaces the original item. Replace Note: In Finder, you will see a folder that corresponds to your backup drive that includes the word “backup.” This is a protected folder that is automatically created and where all of your backups reside. It serves no purpose for users other than to store Time Machine backups.
  • Page 59: Introduction To My Book Live Dashboard

    Introduction to My Book Live Dashboard Launching the My Book Live Dashboard Starting the My Book Live Dashboard Understanding the My Book Live Dashboard Obtaining Customer Support What Can I Do Now? Use the WD My Book Live Dashboard to configure settings to manage the My Book Live as you prefer.
  • Page 60: Starting The My Book Live Dashboard

    Starting the My Book Live Dashboard The first time you access My Book Live Dashboard, the Default Language page displays: 1. Select the default language from the drop-down list. 2. Click the Licence Agreement link, and after reading the agreement, click I Accept.
  • Page 61: Understanding The My Book Live Dashboard

    Understanding the My Book Live Dashboard The typical My Book Live Dashboard page offers options for viewing and entering information and provides assistance and notifications: Item Device Name Alerts icon Alerts & Events list Secure Your Device/Logout Navigation panel Support MY BOOK LIVE USER MANUAL INTRODUCTION TO MY BOOK LIVE DASHBOARD...
  • Page 62: Obtaining Customer Support

    Item Let us help you > or V buttons Device usage dock Processing icon Tool tips icon * Not shown in screen example. Obtaining Customer Support To open the Support page: 1. Click the Support option in the navigation panel to display the Support page: MY BOOK LIVE USER MANUAL INTRODUCTION TO MY BOOK LIVE DASHBOARD...
  • Page 63: What Can I Do Now

    Sending Customer Support Your Log Files If you have a problem with the My Book Live drive, complete the online form on the Support page to generate a log and send it to WD’s Customer Support team. Another option is to manually generate a system log and save or e-mail it. To run a system report and send it to WD Customer Support automatically, click the Request Support button.
  • Page 64: Configuring My Book Live Settings

    Configuring My Book Live Settings System Settings Network Settings Utilities Settings Remote Access Settings Media Server Settings The Settings option enables the Administrator to view and customize the drive’s system, network, utilities, remote access, and media settings. System Settings To select the Settings options: 1.
  • Page 65 General Use the General section of the page to show the drive name and description, select the language in which the web pages should display, view usage of storage space, and register the drive. WARNING! Renaming the My Book Live forces all the network computers to remap their shared network resources.
  • Page 66 1. View or modify the following settings: Time Zone From the drop-down list, select the time zone where your drive is located. Date & Time From the drop-down lists, select the current date and time. NTP Service Select the check box to enable NTP service, which automatically synchronizes your drive to update the time and date.
  • Page 67 2. If a new firmware file is provided, save the file to a Desktop location on your computer. 3. Click the Update from file button. 4. Select the file saved on your hard drive and click the Open button. A message prompts for confirmation that you want to update now.
  • Page 68: Network Settings

    Energy Saver If the Hard Disk Sleep function is enabled, the hard drive goes into standby mode to save power after a designated period of inactivity. Hard Disk Sleep is enabled by default. To enable Hard Disk Sleep: 1. Select the Enable check box next to Hard Disk Sleep. 2.
  • Page 69 LAN Configuration 1. View or modify the following LAN (home or office network) settings: MAC Address Uniquely Identifies the drive. IP Address Identifies the current IP address. Network Mode Select the method of assigning the drive’s unique IP address: • DHCP Client causes the My Book Live to obtain an IP address and associated settings automatically from the local DHCP server, or •...
  • Page 70: Utilities Settings

    Utilities Settings On the Utilities tab, you can test the network drive and get diagnostic information, restore the drive to factory defaults, reboot or shut down the drive, and import or export a configuration file. Diagnostic Run diagnostic tests if you are having problems with your drive. The short test checks the drive for major performance problems.
  • Page 71 Factory Restore Note: For information about using the Reset button to return the password and network mode to factory settings, see “Resetting the My Book Live” on page 111. In this area of the Settings page, the Administrator can choose a short factory restore or a full one.
  • Page 72 Reboot/Shutdown One of the recommended ways to safely reboot and shut down your My Book Live drive is to use the Reboot/Shut Down section of the Utilities screen. Note: Another recommended method is to use the WD Quick View icon (see “Shutting Down”...
  • Page 73 To shut down the drive: 1. Click the Shutdown Device button. A message reminds you that shutting down may interrupt important processes. 2. If the drive is not processing information, or it is but you choose to proceed, click the Continue button. The following message displays: 3.
  • Page 74: Remote Access Settings

    Import/Export Current Configuration Important: Before doing a factory restore or a system update, you may choose to save your drive’s current configuration. Later you can import a previously saved configuration, if desired. Keep in mind that importing a configuration after restoring factory defaults does not restore shares, users, or Twonky and Mionet (except MioNet enabled) settings.
  • Page 75 Viewing Information About WD Photos The Remote Access page provides a description of the WD Photos app for your Apple iPhone, iPod touch, or iPad and provides a link to more information on the WD website: Setting up MioNet Use MioNet to register your device for use with WD Photos and to remotely access your media content, documents, and other files.
  • Page 76 Registering Your Drive to an Existing Account 1. Enter your existing account User Name and Password and click the Submit button. 2. Verify that your MioNet registration User Name and Account URL (always http://www.mionet.com/web) display in the lower part of the page: 3.
  • Page 77: Media Server Settings

    3. Verify that your MioNet registration User Name and Account URL (always http://www.mionet.com/web) display in the lower part of the page. The network drive is now registered to your account: 4. If you want to log in to the MioNet web interface directly from the My Book Live Dashboard, click the Account URL link.
  • Page 78 1. Click Twonky to open the section. 2. Select the Enable check box for Twonky Service (enabled by default). 3. To view a table listing your media servers, click the down arrow to expand the Twonky Service section: 4. To block a media player from receiving the data stream (for example, for parental control), in the Media Players list, select the check box beside the row for that media player.
  • Page 79 7. For Twonky to look for only updated music, picture, and video files on your drive, click the Rescan or Rebuild button below the table. Rebuilding is more thorough than re-scanning but can take more time. 8. For Twonky to read all of the music, picture, and video files on your drive, click the Rebuild button below the table.
  • Page 80 2. To enable iTunes to access your music files through your iTunes player, click the Enable check box. iTunes is enabled by default. 3. Click the Rescan button to update your media files. When the “iTunes rescan has been initiated” message displays, click the Close button. MY BOOK LIVE USER MANUAL CONFIGURING MY BOOK LIVE SETTINGS...
  • Page 81: Managing Users

    Managing Users Viewing Users Creating a User Creating a Private Share for a User Changing a User’s Password Editing User Settings Deleting a User The Administrator creates accounts for others who will have access to the My Book Live drive. These accounts are referred to as users. Users have full access to the their own private shares and to public shares, and limited access to the shares of other users.
  • Page 82: Creating A User

    2. To view user details, click the user name. User Detail and Share Access display in a panel on the right. Creating a User The Administrator can create users and limit what shares they can access. Full access—Allows the user to read, write, and delete files on the share. Read-only access—Restricts the user to only viewing files on the share.
  • Page 83 1. Click the Create New User button. The Create New User panel slides down over the User List: 2. Enter all required information (indicated by red asterisk). 3. If desired, enter these optional settings: User Password/Confirm If you want to set up a password for the user to prevent Password others from accessing the user’s private share, enter a password for the user.
  • Page 84: Creating A Private Share For A User

    4. Click the Save button. The new user is listed in the User List, and the Share Access section moves to the right panel: Creating a Private Share for a User 1. If you want to create a private share for the user, in the Share Access section on the right panel, click the Create new share button.
  • Page 85: Changing A User's Password

    2. Complete all required settings (indicated by red asterisk) and any optional settings, as follows: Share Name Assign a name to the share that clearly indicates the type of files it will contain. Share Description Enter a brief description of the content in the share. MioNet Remote Access Enable this option if you would like the contents of this share to be available remotely through your MioNet...
  • Page 86: Editing User Settings

    Editing User Settings 1. To make changes to a user’s profile, select the user in the User List. The User Details and Share Access panels display. 2. Modify the required and optional settings as desired. To update the user’s access to shares, make the necessary changes in the Share Access panel. 3.
  • Page 87: Managing Shares

    Managing Shares Viewing a List of Shares Creating a New User Making a Share Public Deleting a Share Opening a Share A share is an area on the My Book Live drive for storing files (similar to a folder or directory).
  • Page 88: Creating A New Share

    Click a share to display share detail and user access information. Creating a New Share You can create a share and designate it as public or private. For example, if the share contains financial information, you may want to deny access to your children. Or, if there are photos you would like a friend to see but not change or delete, you would assign read-only access to that user.
  • Page 89: Creating A New User

    2. Complete all required settings (indicated by red asterisk) and any optional settings, as follows: Share Name Assign a name to the share. Share Description Enter a brief description of the share to remind yourself of what it contains. MioNet Remote Access Enable this option if you would like the contents of this share to be available remotely through your MioNet account or WD Photos app.
  • Page 90 1. Select a share from the list to display share detail: 2. Click the Create new user button in the Share Access section on the right. A Create New User box displays over the screen: 3. Complete the information as you did in “Creating a User” on page 77. 4.
  • Page 91: Making A Share Public

    Making a Share Public If you decide there is no reason to limit access to a private share, convert it to a public share. 1. Select the private share in the Shares list and select the Public option instead of the Private option in the Share Access section of the right panel.
  • Page 92 IF you want to open a THEN for . . . share using . . . WD Quick View in the menu Public and Private Shares bar (Mac OS X), Windows XP, Public Share Windows Vista/Windows 7, Mac OS X, Public and Private Shares MY BOOK LIVE USER MANUAL...
  • Page 93: Viewing A List Of Backups

    My Book Live Dashboard lists and provides information about your backups and enables you to delete them. The information includes backup type, date, and usage of the drive’s storage space. Note: To restore files to your computer, use your backup application.
  • Page 94: Deleting A Backup

    Deleting a Backup WARNING! When deleting a backup, remember that you are erasing all of the files in the backup. 1. Click the delete icon to the right of the backup. 2. In response to the confirmation message, click Delete. MY BOOK LIVE USER MANUAL VIEWING A LIST OF BACKUPS...
  • Page 95: Remotely Accessing Your My Book Live

    Remotely Accessing Your My Book Live MioNet® Overview Using MioNet Web (after registration) Accessing My Book Live Using WD Photos MioNet ® Overview Important: For information on registering your drive and creating an account on MioNet, see “System Settings” on page 59. Remotely access your photos, music, videos, and documents from anywhere, anytime using MioNet secure remote access services from WD.
  • Page 96 Note: In this User Guide, we discuss the most basic options. For more advanced options, see the MioNet Help or MioNet User Guide (available when you click the MioNet online Help icon). Accessing My Book Live Folders and Files Remotely Important: Local access to My Book Live folders and files using MioNet Web is not available.
  • Page 97 Sharing Files with Others Sharing files on your My Book Live with others is a simple three-step process. First you choose the folder you wish to share, then who you want to share with, and finally what permissions they have to access the folder. 1.
  • Page 98 IF you want to. . . Share photos with MioNet users you have shared with before, Add a new user to share with, Find a user you have never shared with before, 4. Select the permission level and click Finish. If you want users to only view and download the photos, select Read permission.
  • Page 99: Accessing My Book Live Using Wd Photos

    Transferring Files to Others MioNet enables you to transfer files to others to whom you have granted access, and to have them transfer files to you. The procedure is the same as for sharing files, except that you click the Transfer Files to Others icon to display: When assigning permissions: If you want users to transfer the files only to themselves, give them Read...
  • Page 100: Setting Up The Drive

    Assign a photo to a contact. Add a photo to the Camera Roll. Setting up the Drive 1. Make sure your WD network drive is connected to your network and turned on. 2. Load your photos (in JPEG format only) into the Shared Photos folder in the Public folder on the network drive.
  • Page 101 Image View Image View—Displays all the photos in Shared Pictures on your network drive. The view is unstructured (no folders and subfolders). Album View—If the pictures in Shared Pictures are organized into folders and subfolders, Album View displays them as albums. Drill down to see the photos in each album.
  • Page 102 E-mailing Photos 1. Tap and open the photo you want to send. 2. Tap the Settings icon and then tap the Email Photo button. 3. Enter an e-mail address and tap Send. Changing WD Photos Settings You can change settings for auto sign-in and cache size. Auto sign-in allows you to log in automatically when you click the WD Photos icon.
  • Page 103: Playing/Streaming Videos, Photos, & Music

    Playing/Streaming Videos, Photos, & Music Media Server Overview Media Types Supported Media Storage Accessing My Book Live from Media Players Accessing My Book Live Using iTunes Enjoy photos, music, and videos through a DLNA-compliant media player such as Xbox360, PlayStation3, WDTV Live, and media services such as iTunes.
  • Page 104: Media Types Supported

    (private). The drive comes pre-configured with the Public network share, which contains the following folders for media storage: Shared Music—Stores music files you want to share with other users Shared Pictures—Stores image files you want to share with other users Shared Videos—Stores video files you want to share with other users...
  • Page 105: Accessing My Book Live From Media Players

    Adding Media Content to the Folders 1. Open Windows Explorer or Mac Finder: 2. Copy your music files to the Shared Music folder. 3. Follow the same process to place your videos and pictures into their respective Pictures and Video folders. Important: Make sure to sort and add your media content to the corresponding shared folders.
  • Page 106 Windows Media Player 11/12 (Windows Vista/Windows 7) Note: Please go to the Microsoft Media Player support site for more information on using and updating your media player. To stream media using Windows Media Player 11 or 12 Library: 1. Click Control Panel > Network and Sharing Center. 2.
  • Page 107 4. Launch Windows Media Player (Start > All Programs > Windows Media Player): 5. Click Library > Media Sharing: 6. Click Find media that others are sharing, and then click OK: MY BOOK LIVE USER MANUAL PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC...
  • Page 108 7. Select a media type (Music 8. Double-click the media file you want to play. WD TV Live HD Media Player You can connect the WD TV Live HD Media Player to your home network for access to media content stored in a network drive such as the My Book Live. Following are general steps for using the WD TV Live to access files on a My Book Live.
  • Page 109 5. Press to select Media servers 6. Press to select the My Book Live and press Enter: Supported content for the selected media type displays: 7. Select the content you wish to access, and then press Enter to start media playback.
  • Page 110: Xbox 360

    Xbox 360 Note: Please go to the Microsoft Xbox 360 support site for more information on using and updating your XBox 360. 1. Ensure that your Xbox 360 and My Book Live are powered on and connected to your local area network. 2.
  • Page 111: Accessing My Book Live Using Itunes

    4. Depending on the player you have, you may need to access a Settings/Network Setup page in the user interface to establish connection so that your player can link to your My Book Live. Please refer to your player’s user guide for specific instructions.
  • Page 112 Streaming Media in iTunes The iTunes Media Server is enabled by default in the Dashboard. See “Media Server Settings” on page 72 for more information. 1. Launch iTunes on your computer. 2. Click MyBookLive under the Shared section of the left pane. If you have copied music to the /Public/Shared Music folder or a video to/Public/Shared Videos, and it is in a format supported by iTunes, it should be listed in the right pane: 3.
  • Page 113: Regulatory And Warranty Information

    Regulatory and Warranty Information Regulatory Compliance Obtaining Service Limited Warranty Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 114: Obtaining Service

    GS Mark (Germany only) Machine noise - regulation 3. GPSGV: Unless declared otherwise, the highest level of sound pressure from this product is 70db(A) or less, per EN ISO 7779. Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 db(A) oder weniger gemäß EN ISO 7779, falls nicht anders gekennzeichnet oder spezifiziert.
  • Page 115: Limited Warranty

    Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited warranty depends on the country in which your Product was purchased.
  • Page 116: Troubleshooting

    Troubleshooting First Steps Checklist Resetting the My Book Live Specific Problems and Corrective Actions For any issue, first ensure that you are using the latest firmware for My Book Live. See “Updates” on page 61 for update instructions. First Steps Checklist Is the power supply plugged in to the wall outlet and the drive? Are all cables correctly connected and secured? Is the status indicator green? If not, refer to “Checking the Front Panel LED”...
  • Page 117: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions The following contains specific problems that may arise during the use of the My Book Live. Possible solutions are listed for each problem. LEDs do not light up. Make sure the power cord is connected correctly. Make sure that the wall outlet has power.
  • Page 118 8. Go back to the opening window of (My) Computer to view the Public folder of your device under Network Drives. Setup or WD SmartWare is unable to detect a My Book Live. If Setup or WD SmartWare is unable to detect a My Book Live, then certain network protocols may be blocked on the network or the computer.
  • Page 119 If the LED is solid green (indicating the drive is idle) or blue (indicating the drive is on standby), the drive is ready to shut down. 1. Disconnect the Ethernet cable. 2. Unplug the power cable. If the LED is white, the firmware is being updated. DO NOT UNPLUG THE POWER as this could corrupt the firmware in the drive and cause data loss.
  • Page 120: Glossary

    Glossary CIFS—Common Internet File System. The recommended file sharing protocol for Windows platform allows users to access shares through My Network Places. Mac OS X or later also supports the CIFS protocol. See also Protocol. DHCP—Dynamic Host Configuration Protocol. A protocol for assigning IP addresses to devices on a network.
  • Page 121 Multi-user—A system in information technology that enables more than one user to access data at the same time. NAS—Network Attached Storage. Hard disk storage that is set up with its own network address rather than being attached to the computer that is serving network workstation users.
  • Page 122 Protocol— A convention of data transmission that defines timing, control format, and data representation. RAM—Random Access Memory. Memory that allows any storage location to be accessed randomly, as opposed to sequential access devices such as tape drives. ROM—Read-Only Memory. An integrated circuit memory chip containing programs and data that the computer or host can read but cannot modify.
  • Page 123: Index

    14 from WD Quick View 42 Media players,accessing My Book Live Media servers media types 99 overview 98 settings 72 Media storage 99 MioNet accessing files remotely 91 overview 90 setting up 70 sharing files 91 sharing photos 91...
  • Page 124 Movie files 27 Music files 27 My Book Live Dashboard alerts 62 backups list 88 configuration settings 69 creating a share 83 date and time 60 deleting a share 86 deleting backups 89 energy saver settings 63 factory restore 66 ftp setting 64 iTunes settings 74 launching 21...
  • Page 125 System view 8 Troubleshooting cannot detect my drive 113 cannot play media through digital me- dia adapter 113 checklist 111 drive not connecting to network 112 LEDs don’t light up 112 manually mapping the drive letter 112 resetting the system 111 WD Quick View installation 18 TwonkyMedia, enabling 72 Underwriters Laboratories Inc.
  • Page 126 Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks in the U.S. and other countries; and My Book Live, WD SmartWare, and WD GreenPower are trademarks of Western Digital Technologies, Inc.

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