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Table of Contents
Related Manuals for Western Digital My Passport WDBAAB3200ACH
Summary of Contents for Western Digital My Passport WDBAAB3200ACH
- Page 1 ™ ® My Passport for Mac Portable Hard Drive User Manual placeholder...
- Page 2 WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.
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Page 3: Table Of Contents
Table of Contents WD Service and Support ........... 2 Accessing Online Support . - Page 4 Unlocking Your Drive ........... . . 28 Unlocking Your Drive With the WD SmartWare Software .
- Page 5 FCC Class B Information ........... . . 53 ICES-003/NMB-003 Statement .
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Page 6: About Your Wd Drive
About Your WD Drive Welcome to your My Passport capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software and drive lock security protection. WD's best-selling My Passport for Mac USB external hard drive features WD SmartWare software that backs up your data automatically and continuously, shows your backup as it happens, and brings back lost files effortlessly. -
Page 7: Wd Service And Support
Planet friendly - We designed a small box from recycled materials to minimize waste. We encourage you to recycle it. Ready to plug-and-play with Mac computers - Formatted for compatibility with all Mac OS X operating systems. Support for multiple devices - One installation of the software supports up to three WD devices (My Passport and/or My Book drives) shipped with WD SmartWare software. -
Page 8: Compatibility
For information on optional accessories for this product, visit: www.shopwd.com Canada www.shopwd.ca Europe www.shopwd.eu All others Contact WD Technical Support in your region. For a list of Technical Support contacts, visit support.wdc.com ID 1048. Compatibility ® ® OS X Windows ®... -
Page 9: Usb 2.0 Interface
WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • Do not drop or jolt the device. -
Page 10: Connecting The Drive And Getting Started
Connecting the Drive and Getting Started This chapter provides step-by-step instructions for connecting and installing the drive on your computer. It includes the following topics: Connecting the Drive Installing the Drive Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info/Online Help Topics Connecting the Drive... -
Page 11: Installing The Drive
Figure 2. Using an Optional My Passport Dock to Connect the My Passport Drive 1. Turn on your computer. 2. To connect directly to your computer, connect the USB cable as shown in Figure 1 on page 5. 3. To connect to your computer using a My Passport Dock, connect the USB cable of the dock to the computer, as shown in Figure 2. - Page 12 3. Double-click the WD SmartWare virtual CD. 4. Mac OS X Leopard and Snow Leopard only: A message asks whether you want to use the My Passport drive to back up with Time Machine. If you do not want to use it, click Cancel.
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Page 13: Enhancing Performance With Wd +Turbo
Enhancing Performance with WD +TURBO WD +TURBO is a utility available on the WD SmartWare VCD that you can install to improve the performance of the My Passport drive on a Mac. To install WD +TURBO: Double-click the WD SmartWare icon on the desktop. 2. -
Page 14: Getting Started With Wd Smartware Software
7. In the Password box, enter the password you normally enter to access this Mac. When installation is complete, the computer restarts. The My Passport icon Getting Started With WD SmartWare Software Once you select either Back Up Files, Set Up Drive, or Retrieve a backup, the software will guide you through a simple two-step WD SmartWare software installation process. - Page 15 MY PASSPORT FOR MAC USER MANUAL Figure 3. Initial Backup Screen Figure 4. Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED – 10...
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Page 16: Wd Smartware Overview
Figure 5. Home Screen WD SmartWare Overview WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive—In drive settings, create a password to protect your encrypted drive from unauthorized access or data theft. •... -
Page 17: Viewing The Info/Online Help Topics
• Retrieve screen—Brings back valuable data that has been lost or overwritten (see Figure 11 on page 23) • Settings screen—Manages security, diagnostics, power settings, and backup parameters (see Figure 7 on page 18) On the Home screen, you can modify the primary drive being categorized with the drop- down selection box under the name of your computer. -
Page 18: Backing Up Your Computer Files
Additionally, the Backup screen (see Figure 6 on page 14) provides: • Content Gauges for your computer’s disk drives, so you can see the number of files and the storage size for each content category • A Refresh View button for refreshing the Content Gauges •... - Page 19 Figure 6. Backup Screen In the Content Gauges for your computer’s disk drives, the categories of files that would be included in the backup if you click Run Backup are shown: • Light blue background in the Content Gauge for your computer’s hard drive represents the original files that are available for backup.
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Page 20: Backing It All Up
Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that are not backed up include system files, program files, applications, and working files. •... -
Page 21: Advanced Backup Capabilities
The best long-term solution would be to relegate the drive to long- term archive storage and: a. Click the Home tab to display the Home screen. b. Click the WDStore link in the WD Online box to view the Western Digital Online Store website. -
Page 22: Selecting Specific Content To Back Up
Selecting Specific Content to Back Up To back up some of your computer files: 1. On the Backup screen (see Figure 6 on page 14), select Detailed View to open the backup files content box: 2. In the backup files content box: •... -
Page 23: Changing The Backup Software Settings
Changing the Backup Software Settings To optimize your backup, you can: • Specify the number of backup versions to keep for each file • Pause backups until your computer is idle In order to configure these backup options: 1. Click the Settings tab to display the Settings screen (see Figure 7). Figure 7. - Page 24 Figure 8. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software enables you to keep up to 25 older versions of each file. If you overwrite or delete a file by accident, or want to see the file a couple of versions ago, The WD SmartWare software has a copy for you.
- Page 25 2. Specify the number of file versions that you want to keep (from 1 to 25) in the Enter the number of backup versions to keep for each file box. 3. Click Apply to save and implement the new number of backup versions. Pausing Backups Until Your Computer is Idle.
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Page 26: Retrieving Backed Up Files
Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving a File/Folder Retrieving a Folder Retrieving All of Your Content Retrieving Files Directly from the Drive About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either: •... - Page 27 MY PASSPORT FOR MAC USER MANUAL Figure 9. Retrieve Screen Figure 10. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES – 22...
- Page 28 MY PASSPORT FOR MAC USER MANUAL Figure 11. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen, select Retrieve Some Files to display the retrieve files selection box (see Figure 12). Figure 12. Retrieve Files Selection Box RETRIEVING BACKED UP FILES –...
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Page 29: Retrieving A Folder
5. Navigate through the folder structure to find the content of interest. Also, you can use the search box by typing the name (or partial name) of the file or folder you are looking for: • Click the appropriate file category button to list the files by category: Pictures Music Movies... -
Page 30: Retrieving Files Directly From The Drive
Retrieving Files Directly from the Drive Using the WD SmartWare Retrieve feature is the best way to find backed up files and copy them to your computer’s hard drive. You can, however, also use the file management functions of your operating system to: •... -
Page 31: Locking And Unlocking Your Drive
Locking and Unlocking Your Drive This chapter includes the following topics: Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive. - Page 32 MY PASSPORT FOR MAC USER MANUAL Figure 13. Drive Settings Screen 3. Click Security to display the Set Security dialog: 4. Type your password in the Choose a password box. 5. Retype your password in the Verify password box. 6. Type a hint to help remind yourself of your password in the Password hint box. 7.
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Page 33: Unlocking Your Drive
9. Click Save Security Settings to save your password and enable password protection for your drive. CAUTION! After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: •... -
Page 34: Unlocking Your Drive Without The Wd Smartware Software
Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. You will not be able to access the data portion of your drive. -
Page 35: Turning Off The Drive Lock Feature
Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Security on the Drive Settings screen (see Figure 13 on page 27) to display the Your Drive is Secure dialog: 2. Type your password in the Password box. 3. -
Page 36: Managing And Customizing Your Drive
Managing and Customizing Your Drive This chapter includes the following topics: Launching WD SmartWare Software Safely Dismounting the Drive Dismounting the Virtual CD Displaying the Status and Serial Number of the Drive Unlocking the Drive Manually Your Computer Is Woken From Sleep Mode Customizing Your Drive Settings Updating Your Software Uninstalling the WD SmartWare Software... - Page 37 MY PASSPORT FOR MAC USER MANUAL • Double-click WD SmartWare in the Applications list. The WD SmartWare Home screen displays. MANAGING AND CUSTOMIZING YOUR DRIVE – 32...
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Page 38: Safely Dismounting The Drive
Safely Dismounting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or removing the drive. You can safely dismount the drive from a Mac in two ways: • Click the WD SmartWare icon Passport, and then on the submenu, select Unmount Drive. -
Page 39: Displaying The Status And Serial Number Of The Drive
Click the WD SmartWare icon 2. Select the My Passport whose VCD you want to dismount, and then on the submenu, click Unmount CD. Displaying the Status and Serial Number of the Drive You can use the WD SmartWare icon full the drive is, and the drive’s serial number. -
Page 40: Unlocking The Drive Manually
Unlocking the Drive Manually You may need to unlock the drive manually in cases such as the following. WD SmartWare Software is Not Available • You uninstalled the software and left the drive is locked. • You move your drive to another system, and need to unlock it without installing the software. -
Page 41: Your Computer Is Woken From Sleep Mode
Your Computer Is Woken From Sleep Mode If your computer goes into sleep mode, an unlock screen may not display when you reactivate the computer. To unlock the drive, you can use the VCD as described above, or the following method. To unlock using the WD SmartWare icon: Right-click the WD SmartWare icon 2. -
Page 42: Specifying A Different Retrieve Folder
To customize your WD SmartWare software settings for the best possible performance with your drive, on the Software Settings screen (see Figure 8 on page 19): IF you want to . . . Change the number of backup versions to keep for each file, Enable anytime backups or inhibit them until your computer is idle, Specify a path to a different retrieve... -
Page 43: Setting The Preferences Options
Setting the Preferences Options When enabled, each time you reconnect your My Passport drive to your computer, the Preferences options: • Display the WD SmartWare Home screen. This is the default configuration of the WD SmartWare software, and it is recommended when you routinely perform a number of backups or retrieves each day. -
Page 44: Customizing Your Drive Settings
Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance. • Security—Create, modify, and disable passwords that keep others from accessing the files on your drive. •... -
Page 45: Registering Your Drive
Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD products: 1. Make sure that your computer is connected to the Internet. On the Drive Settings screen display the Register Drive dialog: 3. -
Page 46: Setting The Drive Sleep Timer
Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. To specify the inactivity period for the sleep timer: 1. -
Page 47: Updating Your Software
Clicking the Update Software button on the WD SmartWare Home screen checks for an updated version of your WD SmartWare software. Then, if an update is available, your Internet connection opens the Downloads page of the Western Digital Service & Support website. -
Page 48: Checking Drive Health
Checking Drive Health The data files on your My Passport drive are important to you. The WD SmartWare software has several built-in diagnostic tools to help make sure that your drive is performing well. Run one of the following tests if you are concerned that your drive is not operating properly: Diagnostic Tool Quick S.M.A.R.T. - Page 49 2. Click the button for the test that you want to run: • Quick SMART Status • Quick Drive Test • Complete Drive Test MY PASSPORT FOR MAC USER MANUAL CHECKING DRIVE HEALTH – 44...
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Page 50: Using The Drive With Windows
Using the Drive with Windows The My Passport drive that you purchased is preformatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If desired, you can reformat it to NTFS for compatibility with Windows operating systems. (You can also reformat a Windows drive to HFS+J.) This chapter includes the following topics: Reformatting the Drive... -
Page 51: Installing On Windows Xp
Open My Computer. b. Double-click the WD SmartWare virtual CD, which is listed under Devices with Removable Storage. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD. -
Page 52: Installing On Windows Vista/Windows 7
The Welcome to WD SmartWare screen displays. If a Flash Player is installed on your computer, the screen is animated. c. Continue to “Getting Started With WD SmartWare Software” on page 9. Installing on Windows Vista/Windows 7 After the drive is physically connected, depending on your computer setup, two or three screens may pop up. - Page 53 2. If Autorun (AutoPlay) is disabled on your computer: a. If the Found New Hardware screen (Figure 15 on page 47) appears, click Cancel. The WD SmartWare virtual CD drive is listed under Devices with Removable Storage. MY PASSPORT FOR MAC USER MANUAL...
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Page 54: Managing The Drive On Windows
b. Double-click the WD SmartWare virtual CD. Note: WD SmartWare software is provided in the form of a virtual CD (VCD) drive on your My Passport drive. The VCD displays on your desktop and behaves just like a physical CD. To view the contents of the VCD, such as the documentation and some extra programs, right-click and select Open. -
Page 55: Launching Wd Smartware Software
The sections below describe how to use the icon and alternative methods to perform these actions, as well as how to unlock the My Passport for Mac drive using the virtual CD on the desktop. Launching WD SmartWare Software If the WD SmartWare software is running in the background, you can launch it in the following ways: •... -
Page 56: Monitoring Icon Alerts
Monitoring Icon Alerts • If the WD SmartWare icon else it is in a format that the WD SmartWare software does not understand (non- Windows format in a Windows environment). • If the WD SmartWare icon Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. -
Page 57: Troubleshooting
If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and host controller drivers are installed. Contact the adapter card manufacturer for installation procedures. -
Page 58: Appendix
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. KCC Notice (Republic of Korea only 기종별... -
Page 59: Environmental Compliance (China)
MY PASSPORT FOR MAC USER MANUAL Environmental Compliance (China) APPENDIX – 54... -
Page 60: Warranty Information
MY PASSPORT FOR MAC USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). -
Page 61: Index
Index Accessories, optional 2 Backup about backing up files 13 files content box 17 procedure 15 screen 14 Box contents 2 Cables 2 CAUTION about erasing the drive 41 about lost passwords 26 about preventing data loss when dis- connecting 33 about your unlocked drive 28 China RoHs 54 Compatibility with operating systems 3... - Page 62 Regulatory compliance 53 Restarting WD SmartWare software 31 Retrieve about retrieving files 21 folder, software setting 37 folder, specifying 37 procedure 21 RoHS 54 Safety compliance 53 Security drive settings 39 Serial number 34 Service 55 preferences screen 38 retrieve folder screen 37 sleep timer screen 41 Setting the drive sleep timer 41 Sleep Timer drive setting 39...
- Page 63 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, and the WD logo are registered trademarks; and My Passport, WD SmartWare, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
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