Western Digital WDXUB3200JB User Manual

Western Digital WDXUB3200JB User Manual

External usb hard drive
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WD Dual-option
External USB Hard Drive
User Manual

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Summary of Contents for Western Digital WDXUB3200JB

  • Page 1 WD Dual-option ™ External USB Hard Drive User Manual...
  • Page 2: User Manual

    WD. WD reserves the right to change specifications at any time without notice. Western Digital is a registered trademark; and WD, the WD logo, WD Dual-option, and Safe Shutdown are trademarks of Western Digital Technologies, Inc.
  • Page 3: Table Of Contents

    Table of Contents Getting Started Kit Contents ..........1 System Requirements .
  • Page 4 Disconnecting the Drive Using Safe Shutdown ........18 Using Manual Shutdown .
  • Page 5: Getting Started

    Thank you for purchasing the WD Dual-option External USB Hard Drive. Hi-speed storage, conveniently placed buttons, and easy-to-use backup features make this external drive an ideal solution for that much-needed additional storage and a perfect place to back up your valuable data, music, photos, and movies. This user manual provides step-by-step installation instructions and other important information regarding your WD product.
  • Page 6: Updating Your Operating System

    Updating Your Operating System Windows Go to the Start menu and select Windows Update. For more information regarding updating your system, visit windowsupdate.microsoft.com. Macintosh Go to the Apple menu and select Software Update. For more information regarding updating your system, visit apple.com/macosx. Recording Your WD Product Information CAUTION: Do not remove, tear, or damage the tape seal or any labels on the drive;...
  • Page 7: Registering Your Wd Product

    Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warranty period for your product. The 30-day period commences on the date of your first telephone contact with WD technical support. Register online at https://www.westerndigital.com/en/products/registration. Handling Precautions CAUTION: This product contains no user-serviceable parts.
  • Page 8: Setting Up

    Setting Up The installation CD contains Retrospect Express backup software as well as important drivers for your WD Dual-option External USB Hard Drive. Carefully follow the appropriate procedure for your operating system. Windows 98SE/Me/2000/XP 1. Insert the installation CD into your CD-ROM drive. The program autoruns and displays a setup menu.
  • Page 9 4. Enter your User Name and click Next. In the next window, select the Recommended installation option and click Next. 5. In the next window, click Install to begin installation. After installation is completed, the following window is displayed. Click Finish. 6.
  • Page 10: Macintosh

    Macintosh Important: Macintosh users must reinitialize the WD drive to HFS Extended Format (or other Mac OS drive format) before using the installation CD. Skip to “Connecting the Drive” on page 8 to connect the drive, then follow the steps below to format and set up the drive.
  • Page 11 Note: To partition the drive into multiple volumes for use as both a bootable backup drive and also for general storage, select the Partition tab from the Disk Utility program menu and follow the instructions to create two separate partitions. Your newly formatted drive is now ready to use.
  • Page 12: Connecting The Drive

    Connecting the Drive CAUTION: Do not drop or jolt the drive or attempt to open the drive and service it yourself; these actions will void the warranty. Note: Stands and feet are provided for specific configurations and usage. For a single external drive, WD recommends using the stands for vertical placement with the Power button on top for easy accessibility.
  • Page 13: Connecting The Cables

    Connecting the Cables 1. Connect the AC adapter cord to the DC power supply socket on the back of the drive. 2. Connect one end of the power cord to the AC adapter. 3. Connect the other end of the power cord to an electrical outlet. 4.
  • Page 14: Formatting The Drive

    WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Formatting the Drive Your WD Dual-option drive is preformatted as a single FAT32 partition for compatibility with all Windows operating systems.The FAT32 file system has a maximum file transfer of 4 GB. For more information about file formats and overcoming file size limitations, refer to your operating system manual or visit support.wdc.com, click Knowledge Base, and search for answer ID 1053 for Windows 2000 or answer ID 1021 for Windows XP.
  • Page 15: Using The Backup Software

    Using the Backup Software This section contains instructions for both Windows and Macintosh users to set up your WD Dual-option drive with Dantz Retrospect Express backup software. Manual Backup (Backup on Demand) 1. Press the Manual Backup button (two folders icon) on the front of the drive to launch the initial setup wizard.
  • Page 16 3. Windows and Mac OS 9.x users: By default, the software copies Documents Only, which includes your contacts, documents, music, and pictures. This is the ideal choice for most users. Make your choice and click Next. Note: To create a backup that includes restoration of your operating system and programs, visit support.wdc.com, click Knowledge Base, and search for answer ID 1270.
  • Page 17: Changing Your Manual Backup Settings

    5. The last window summarizes the settings you specified in the Backup On Demand wizard. To make any changes, click Back; otherwise, click Finish to complete the setup and begin your first backup. Each time you press the Manual Backup button, Retrospect Express launches the wizard and backs up your files.
  • Page 18: Automatic Backup

    Automatic Backup 1. Press the Automatic Backup button (clock icon) on the front of the drive to launch the initial setup wizard. Click Next. 2. Click the drive you want to back up. This is the source drive that Retrospect Express backs up each time an automatic backup begins.
  • Page 19 Mac OS X users: Select the types of files to back up in the following window. Make your choice and click Next. 4. Select the drive on which to store your backup files. Click Next. Note: The destination drive cannot be the same drive selected as the source drive. If you have multiple external drives connected, the drive on which the button was pressed is the default destination.
  • Page 20 6. If you chose Every day, specify the time for your automatic backups and click Next. 7. If you chose Once a week, select the day and specify the time for your automatic backups, and click Next. 8. The last window summarizes the settings you specified in the Automatic Backup wizard. To make any changes, click Back.
  • Page 21: Changing Your Automatic Backup Settings

    Changing Your Automatic Backup Settings Follow these steps to edit your automatic backup settings, disable Automatic Backup, or enable an existing Automatic Backup that is currently disabled. 1. Press the Automatic Backup button. The Automatic Backup button LED immediately begins to flash indicating that a change is in progress. 2.
  • Page 22: Disconnecting The Drive

    1. Double-click the Safely Remove Hardware icon in your system tray (typically located on the bottom right corner of your desktop). 2. Select USB Mass Storage Device from the list and click Stop. The following window is displayed. Select the drive to be disconnected and click OK.
  • Page 23: Uninstalling Retrospect Express

    Windows 98SE 1. Right-click the WD Button Manager icon in the system tray (typically located on the bottom right corner of your desktop). 2. Click the option to safely remove the drive from your system. 3. Press the Power button once. Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet.
  • Page 24: Troubleshooting

    Troubleshooting To search the WD technical support knowledge base and view a complete list of FAQs for your operating system, visit our support Web site at support.wdc.com. Frequently Asked Questions—USB Information Q: What is Hi-Speed USB? A: Hi-Speed USB is another name for USB 2.0, which provides transfer rates up to 40 times faster than USB 1.1.
  • Page 25: Frequently Asked Questions-Installation

    Frequently Asked Questions—Installation Q: Why does the drive not power up? A: After connecting the power cord, be sure to press the Power button. The area surrounding the button illuminates blue, and you may hear the drive spin and power up. Q: Why is the drive not recognized under “My Computer”...
  • Page 26: Appendix

    Appendix Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 27: Warranty Information

    WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL Warranty Information This product contains no user-serviceable parts. Refer servicing only to authorized WD personnel or a WD-approved service center. Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information about how to obtain service or a Return Material Authorization (RMA).
  • Page 28: Wd Service And Support

    When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. support.wdc.com www.westerndigital.com 800.ASK.4WDC North America 949.672.7199 Spanish +800.6008.6008 Asia Pacific +31.20.4467651 EMEA Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A. WD DUAL-OPTION EXTERNAL USB HARD DRIVE USER MANUAL APPENDIX – 24...
  • Page 29: Index

    Index Automatic backup 14 Automatic backup, change settings 17 Backup automatic 14 automatic, change settings 17 manual 11 manual, change settings 13 on demand 11 restoring files from 17 software 11 Button Manager 10 Button Manager, uninstalling 19 CE compliance 22 Compliance, regulatory 22 Connecting the cables 9 Connecting the drive 8...
  • Page 30 Shutdown, manual 18 Shutdown, Safe 18 Software, backup 11 Stands, installing 8 Stands, removing 8 Support, WD 24 System requirements 1 Troubleshooting 20 UL 22 Underwriters Laboratories Inc. 22 Uninstalling, Retrospect Express 19 Uninstalling, WD Button Manager 19 Updating, operating system 2 USB information, FAQs 20 Vertical placement 8 View documents 17...

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