Service Support - Emerson Rosemount 2140 Reference Manual

Reference Manual
00809-0100-4140, Rev AA
6.5

Service support

Within the United States, call the Emerson Response Center using the 1-800-654-RSMT
(7768) toll-free number. This center, available 24 hours a day, will assist you with any
needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return Material
Authorization (RMA) number. The center will also ask for the process material to which the
product was last exposed.
For inquiries outside of the United States, contact the nearest Emerson representative for
RMA instructions. To expedite the return process outside of the United States, contact the
nearest Emerson representative.
Individuals who handle products exposed to a hazardous substance can avoid injury if
they are informed of and understand the hazard. The product being returned will
require a copy of the required Material Safety Data Sheet (MSDS) for each substance to
be included with the returned goods.
Emerson Response Center representatives will explain the additional information and
procedures necessary to return goods exposed to hazardous substances.
Troubleshooting
Troubleshooting
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