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Muting a Call
1. Press the Mute button. When mute function is activated the button will light
up red.
2. To disengage, press the Mute button again.
Note: The Mute button will mute the microphone on the Handset or
Speakerphone.
Redialing a Number
1. Press the Redial soft key.
2. To redial a number from a line other than your primary line, select the desired
line button and then press the Redial soft key.
Placing a Call on Hold
1. Press the Hold soft key.
2. To return to the call, press the Resume soft key.
Note: If multiple calls are holding, use the toggle button to highlight the call to
be retrieved followed by the Resume soft key.
Transferring a Call
1. Press the Trnsfer soft key.
2. Dial the extension to which you want to transfer the call.
3. Press the Trnsfer soft key again. Or, to screen the call, when the party
answers, announce the call and then press the Trnsfer soft key.
4. To cancel the transfer and go back to the caller to transfer elsewhere, press
End Call soft key, Resume soft key, then repeat steps 1 – 3.
**to transfer straight to voicemail, dial (*) before the extension
Forwarding Your Phone to an Internal extension (not External)
1. Press the CfwdAll soft key. You will then hear 2 beeps.
2. Enter the internal extension that you would like to forward to. (When
activated, a message will be displayed on the lower portion of the screen and
a revolving arrow icon will appear in the upper right hand corner of the
screen.)
3. To cancel call forwarding, press the CfwdAll soft key.
Note: If you want to put yourself in a "Do Not Disturb" state or you are going to
be out of the office and you do not want callers to wait for a series of rings prior
to your greeting coming on, you may press the CfwdAll soft key followed by your
Voicemail button. This will direct all calls directly to your voicemail.
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