ChimneyFree 23TF10316 Manual page 21

Troubleshooting (continued)
PROBLEM
Flame effect works but heater func-
tion does not and the emberbed fl ashes
when the heater button is pressed.
The remote control is not working.
ROOT CAUSE
The heater is disabled.
There are no batteries.
The signal is poor.
The remote is too far from the heater.
21
CORRECTIVE ACTION
With the power on press and hold the POWER
button on the control panel for 10 seconds.
Once re-enabled the emberbed lights will
fl ash multiple times.
Change the remote batteries.
Operate remote transmitter at a slow meas-
ured pace.
Press the remote control buttons with an
even motion and gentle pressure. Repeat-
edly pressing buttons in rapid succession
may cause the transmitter to malfunction.
Operate the remote at a distance less than
20 ft from the front of the
appliance; point the remote at the control
panel.