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ChimneyFree ™ A Twin-Star International Brand 18WM20124 1-866-661-1218 www.tsicustomerservice.com Requires Electric Fireplace Insert Nécessite Unfoyer Electrique Encastrable Requiere Chimenea Eléctrica Empotrada Twin-Star International, Inc. Delray Beach, FL 33445 18WM20124REV.1 MP#HCH...
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THANK YOU! THANK YOU! MERCI! MERCI! GRACIAS! GRACIAS! Thank you for purchasing a Nous vous remercions d’avoir acheté Gracias por comprar un producto Twin-Star International product, un produit Twin-Star International, de Twin-Star International, designed in the U.S.A. We hope conçu aux États-Unis. Nous espérons diseñado en los EE.UU.
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SERVICIO DEPENDABLE UN SERVICE À DE ATENCIÓN CUSTOMER LA CLIENTÈLE AL CLIENTE SERVICE FIABLE FIABLE Questions? Our message centers are Questions? Nos centres d’appels sont ¿Tiene preguntas? Nuestro Centro available 7 days a week 24 hours a disponibles 7 jours sur 7 et 24 heures de mensajes está...
SAFETY INFORMACIÓN DE INFORMATION INFORMATION SEGURIDAD DE SÉCURITÉ Please read and understand Assurez-vous de lire et de Lea y comprenda this entire manual before comprendre l’intégralité du completamente este manual attempting to assemble, présent manuel avant de tenter antes de intentar ensamblar, operate or install the product.
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READ BEFORE INSERT INSTALLATION VEUILLEZ LIRE TOUTES LES PLEASE READ ALL “ELECTRIC LEA ATENTAMENTE TODAS LAS INSTRUCTIONS D’INSTALLATION DU FIREPLACE INSERT” INSTRUCTIONS INSTRUCCIONES DEL “HOGAR FOYER ÉLECTRIQUE ENCASTRABLE PRIOR TO INSTALLING ELECTRIC ELÉCTRICO” ANTES DE SU AVANT D’INSTALLER LE FOYER DANS INSERT IN YOUR COMPLETED INSTALACIÓN EN LA CHIMENEA LE MANTEAU, UNE FOIS CELUI-CI...
CARE / SOIN / CUIDADO / MAINTENANCE ENTRETIEN MANTENIMIENTO Care and Maintenance Soin / Entretien Cuidado / Mantenimiento • Use a soft, clean cloth that will not • Lors de l’époussetage, utilisez un • Use un paño suave y limpio que no scratch the surface when dusting chiffon doux et propre qui n’égratigne raye la superfi...
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REPLACEMENT PARTS 18WM20124 PIECES DE REMPLACEMENT 18WM20124 PARTES DE REPUESTO 18WM20124 PH-GLDBRW001 PH-PLTBLK001 PH-BKTZNC001 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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ChimneyFree ™ A Twin-Star International Brand www.tsicustomerservice.com 18WM20124REV.1 www.tsicustomerservice.com MP#HCH...
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MODEL : 18EF010GAA www.tsicustomerservice.com 1-866-661-1218 Twin-Star International, Inc; Delray Beach, FL 33445 Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine A153R1 www.tsicustomerservice.com...
GETTING STARTED 1. Remove the product identification sticker from the front of the fireplace. Product Identification Sticker 2. Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service. Attach Product Identification Sticker Here 3.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater.
OPERATION INSTRUCTIONS TO ACCESS CONTROL PANEL Control panel can be accessed at upper right-hand corner of insert by pushing and lifting up the small door. Control Panel TEMPERATURE HEATER POWER FLAME The temperature control knob The fireplace consists of a The power switch The flame brightness regulates the temperature level of the...
CARE AND MAINTENANCE REPLACING THE LIGHT BULBS Tools Required for Assembly Clear, 40-watt, E12 socket base light bulb (candelabra base, B bulb) Phillips Head Screwdriver 2 bulbs per fireplace 2 Screws 1. Turn the master power switch off, then unplug the power cord from the wall outlet.
Wooden 4. Turn nuts counterclockwise to loosen, remove and set Ember Nut aside. Securely grab logs on left and right side and lift log/ember bed assembly straight up. Once ember bed has cleared the support bracket and threaded rods, bring log/ember bed assembly forward and out of unit and set aside in a safe place (Fig.
TROUBLESHOOTING Problem Root Cause Corrective Action Defective Switch, Broken, does Switches do not work. not light up, no longer toggles, Contact customer service to replace the switch(es). loose. The heater is controled by a thermostat which will turn off the heater Shuts off by itself when the thermostat set point is reached.
EXPLODED VIEW Part Part Name Heater/Blower Assembly Thermostat Switch Dimmer Switch Knob for Heater Temperature Control Heater On/Off Switch - Red Toggle Main Power Switch - Red Toggle Knob for Brightness Control Emberbed with log E-12 Light Bulb Socket Assembly Front Projection Screen Flame Generator/Spinner Flame Generator Drive Motor...
1-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times.