Cannot Hear Audio Through Headset; Sound Still Comes Out Of My Computer Speakers; Directory Problems - Nortel 2050 User Manual

3 Plug the USB cable into the USB Headset Adapter. This forces the USB Headset Adapter to
re-enumerate.

Cannot hear audio through headset

Ensure that your headset manufacturer matches that of the USB adapter.
Check all jacks and plugs for a loose connection.

Sound still comes out of my computer speakers

Description:
The IP Softphone 2050 configuration does not direct all call audio to the headset.
Action:
To direct all call audio to your headset, select USB Audio Device as both headset microphone and
headset speaker in the Sound Devices dialog box (see

Directory problems

To use the Redial List and Callers List:
• The communication server must support these features.
• Your system administrator must enable the appropriate class of service.
If you cannot access the Redial List or Callers List, contact your system administrator.
Chapter 11 Troubleshooting the IP Softphone 2050
"Sound Devices" on page 54).
IP Softphone 2050 User Guide
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