Avaya Menu - Avaya 9601 Quick Reference

Icon Name
On a call
Busy
Away
Do not Disturb
Out of Office/
Offline
Unknown
Note:
You can view presence icons only if the presence
tracking feature is configured for your deskphone.

Avaya Menu

You can use Avaya Menu to adjust and customize
options and settings for your deskphone, access
additional Web-based applications, get information about
your phone and network settings, and log out.
When you press Avaya Menu, you see one of the
following menus, depending on how your administrator
has set up your system and on the applications available
to you:
Note:
The menus and submenus that appear depend on how
the administrator has configured your extension. Some
options or submenus might not be available. Contact
your system administrator if you have any questions.
• Options & Settings
• My Presence
• Browser
• Network Information
• About Avaya
Description
• Log Out
User is on a call.
Options & Settings lets you change your call settings,
User is busy. personalize button labels, adjust brightness and contrast,
select your ringing pattern, set up favorites, assign speed
dial entries, and more.
User is away
My Presence lets you change your presence status to
from the
Available, Busy, Away, Do Not Disturb, Out of Office, or
deskphone.
Offline. You can also set the selection to automatic.
User does not
want to
Browser contains additional web-based applications. If
communicate.
your administrator did not configure the browser option for
your deskphone, your deskphone does not display the
Out of Office:
User is out from browser option.
the office.
Network Information has a submenu with different
Offline: User
viewing options: Audio parameters, RTCP-XR,IP (Internet
wants to appear
Protocol) parameters, Quality of Service, Interfaces,
invisible.
802.1X Parameters, Diagnostics, and Miscellaneous. Your
The presence
administrator might ask you to use this option to check
status of the user
phone settings or network settings to investigate
is unknown or
problems.
the deskphone is
not registered.
About Avaya provides the release number of your phone
software.
Log Out lets you sign off the phone, to protect your
settings or to let another user to log in.
Answering and making a call
Answering a call
When you receive an incoming call, the phone selects the
incoming call automatically. However, if you are already
on a call or if you receive more than one incoming call at a
time, you might need to select the call you want to answer
manually. If you do not have the Go to Phone on Ringing
option enabled, you must press Phone to choose a line or
view call options.
If you do not have the Go to Phone Screen on Ringing
option enabled and if the phone does not display the
Phone screen, incoming calls display on the top line of the
screen. You can press the corresponding line button
(LED) to answer the call.
Answer an incoming call in one of the following ways:
• If you are not on another call, lift the handset, or
press Speaker, OK, or Answer to answer the call
using the speakerphone, or press Headset to
answer using the headset.
• If you are on another call, from the Phone screen,
scroll to the line with the incoming call and press
Answer or OK. The deskphone automatically
answers the incoming call and puts the previous
call on hold.
• If you are on another call and the deskphone does
not automatically display the incoming call, from the
Phone screen scroll to the line with the incoming
call and press Answer or OK. If you are on another
call and the phone does automatically display the
incoming call, you can press Answer to
automatically put the first call on hold when you
answer the new call. Also, you can press Ignore to
automatically drop the first call when you answer
the new call.
• To automatically display the Phone screen when
you receive an incoming call, set the Phone
Screen on Ringing option to Yes.
Note:
To automatically display the Phone screen when
you receive an incoming call, set the Phone
Screen on Ringing option to Yes. For more
information, see Displaying the Phone screen on
receiving a call.
Making a call
If you are not on a call, dial the number you want to call.
Use the Phone screen to view and manage calls. Press
Phone to view the main Phone screen. When the phone
displays the Phone screen, press Phone to move to the
top of the call appearance list.
1. Lift the handset, or press Speaker or Headset (if
applicable) or a line button for an available line.
2. Dial the number you want to call.
Making a call using edit dialing
Ensure that the Edit dialing feature is enabled on your
deskphone. To set up edit dialing, see
options.
Using the Edit dialing feature, you can edit the number
before actually dialing by using the Bksp softkey. Using
softkeys, you can change the number or character format
or backspace to "edit" the number before actually dialing
it. Using the Bksp softkey, you can edit the number before
actually dialing it.
1. From the Phone screen, enter the number you want
to call.
2. To edit the number, press Bksp to erase the previous
character, one character at a time. To change the
character format, press the More > 123 softkeys.
Setting dialing
2