Related Manuals for Black Box ServSwitch ACU3201A
Summary of Contents for Black Box ServSwitch ACU3201A
- Page 1 November 2009 PS/2 Micro Extender ACU3201A ACU3222A ACU3209A ACU3228A ACUMR02A ACUMRA02A...
- Page 3 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand PS/2 Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.
-
Page 4: Cautions And Notes
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Copyrights and Trademarks ©2005/2009. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material. -
Page 5: Federal Communications Commission
FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment. - Page 6 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY EUROPEAN UNION DECLARATION OF CONFORMITY WARNING! This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003.
-
Page 7: Instrucciones De Seguridad
NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. - Page 8 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
-
Page 9: Power Input
SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote units is on the same phase. -
Page 10: Table Of Contents
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Contents 1. Quick Setup Command Summary 2. Overview Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation Package Contents Interconnection Cable Requirements Remote Unit Installation Local Unit Installation Connection to Rack Mount Hub Local Units 4. - Page 11 CONTENTS Appendix A: Example Applications Appendix B: RMK19U-X3 Mounting Kit Appendix C: Flash Upgrading Appendix D: Cable Pinning Appendix E: Audio/Serial Ports Appendix F: Calling Black Box Appendix G: Specifications...
-
Page 12: Quick Setup
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Quick Setup This section briefly describes how to install your KVM extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Refer to the command summary on the next page when following this procedure. -
Page 13: Command Summary
QUICK SETUP Command Summary By using a specific ‘hot’ key sequence, you can put the Remote console keyboard into a Command Mode. From this, you can use various keys and key combinations to equalize the video signal and generally configure the extender system. The following table summarizes the ‘hot’... -
Page 14: Overview
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Overview Introduction The ServSwitch™ Brand PS/2 Micro Extender Series enables two channels of high-resolution video, PS/2 keyboard and mouse, and, optionally, stereo audio and serial port signals to be communicated up to 150ft (50m) over CATx (Category 5, 5e, 6 or higher) cable. A basic KVM extension system comprises a Local unit (transmitter) and a Remote unit (receiver). - Page 15 OVERVIEW Local Access ACU3209A, ACU3228A only. LOCAL unit KVM extension over CATx cables up to 150ft (50m). REMOTE unit Audio Transmission Serial Transmission ACU3222A, ACU3228A ACU3222A, ACU3228A and and ACUMRA02A ACUMRA02A Figure 1 KVM extender system...
-
Page 16: Features
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Features Members of the ServSwitch™ Brand PS/2 Micro Extender Series offer the following features: • Supports high video resolution for use with TFT displays: 1600x1200@75Hz up to 150ft (50m) • All control and video tuning made through attached keyboard. •... -
Page 17: Product Range
OVERVIEW Product Range There are six products in the range: Dual Video Channel Kit (Standard) ACU3201A Dual Video Channels, PS/2 KB & Mouse Local Unit (Single Access) + Remote Unit ACU3209A Dual Video Channels, PS/2 KB & Mouse Local Unit (Dual Access) + Remote Unit... -
Page 18: Compatibility
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. To connect to a PC which does not have a PS/2 mouse port, an active serial converter is required –... - Page 19 Standard and Audio products within a system except for video only applications. PS/2 Micro Extender units are not currently compatible with SUN (ACU1004A, ACU1005A) or Serial-only products (ACU1002A, ACU1008A, ACUSREM, ACU1006SRA, ACU1006DSRA). Standard Family Audio Family ACU3201A, ACU3209A, ACUMR02A ACU3222A, ACU3228A, ACUMRA02A ACU1001A ACU1009A ACU1022A ACU1028A...
-
Page 20: How To Use This Guide
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY How to Use This Guide This guide describes the installation and configuration of the ServSwitch™ Brand PS/2 Micro Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection &... -
Page 21: Installation
INSTALLATION Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM extender system more conveniently. Package Contents You should receive the following items in your extender package. -
Page 22: Interconnection Cable Requirements
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Interconnection Cable Requirements To connect the Local and Remote units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. -
Page 23: Remote Unit Installation
INSTALLATION Remote Unit Installation To install a Remote unit: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote unit as shown in Figure 2. These ports may also be attached to the CPU side of a KVM switch in order to have a Remote CPU. - Page 24 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY ACU3222A, ACU3228A and ACUMRA02 only Connect to speakers and Connect to serial device, such as microphone. a touch screen. Connect to Connect to Connect PS/2 Connect supplied second Primary monitor. keyboard and mouse. 5V PSU. monitor.
-
Page 25: Local Unit Installation
INSTALLATION Local Unit Installation To install a Local unit: It is recommended that the PC and other devices are switched off before connection. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch) to the corresponding connectors on the Local unit as shown in Figure 4. - Page 26 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Local Console Connections Audio/Serial Connections (ACU3209A and ACU3228A only) (ACU3222A and ACU3228A only) Connect to audio Connect to serial Connect to Local Connect to ports on port on computer. PS/2 keyboard Local monitors. computer. and mouse. Optional connection Connect to computer’s Connect to computer’s PS/2...
- Page 27 INSTALLATION INTERCONNECT 1 – carries primary INTERCONNECT 2 – carries video and data signals. Connect to secondary video signals. Connect to CATx cable from INTERCONNECT 1 CATx cable from INTERCONNECT 2 port on Remote unit. port on Remote unit. Status Yellow LED Green LED* No data transfer with Remote unit...
-
Page 28: Connection To Rack Mount Hub Local Units
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Connection to Rack Mount Hub Local Units Remote units are compatible with CAT5 KVM Extender Local Hubs belonging to the same family: Family Remote Units Compatible Local Rack Hubs Standard ACUMR02A ACU1006RA, ACU1006DRA, ACU1012RA Audio ACUMRA02A ACU1006VRA, ACU1006DVRA Video only: ACU1006RA, ACU1012RA... - Page 29 INSTALLATION 5V PSU Figure 6 ACU1006RA rack used with ACUMR02A Remote Units to extend dual video...
-
Page 30: Remote Unit Configuration & Operation
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Remote Unit Configuration & Operation This section describes how to optimize the video signal, configure the Extender system and operate the Remote unit. For details about flash upgrading and external configuration see Appendix C: Remote Unit: Flash Upgrading &... - Page 31 REMOTE UNIT CONFIGURATION & OPERATION Status LEDs in Command Mode In Command Mode, the Remote unit: • Illuminates the yellow Interconnect 1 LED continuously (see Figure 5). Note. The Yellow LED on Interconnect 2 is not lit. • Flashes the status LEDs (Num Lock, Caps Lock, Scroll Lock) on the connected keyboard to indicate the selected video channel (to which adjustments will be applied).
-
Page 32: Adjusting Video
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Adjusting Video PS/2 Micro Extender Remote units incorporate video equalization circuitry, allowing you to compensate for the loss in image quality that occurs when video signals are transmitted along CATx cables. At the factory, Remote units are configured to optimize the video signals for Interconnect cables up to 75ft (25m) in length. -
Page 33: Other Remote Configuration & Operation Options
REMOTE UNIT CONFIGURATION & OPERATION Other Remote Configuration & Operation Options The ServSwitch™ Brand PS/2 KVM Micro Extender Series has additional commands to reset the keyboard and mouse, to restore the factory default configuration, change DDC settings, and to initiate and control a Private mode session (Dual Access models only). Command Key Sequence Reset Mouse and Keyboard... -
Page 34: Private Mode
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Private Mode On dual access systems, a user at one console can lock out the other console by triggering a ‘Private Mode’ function. This prevents the other console from being used even if the two- second inactivity timeout period expires. -
Page 35: Transferring Ddc Information
REMOTE UNIT CONFIGURATION & OPERATION Transferring DDC Information To support non-standard screen settings or other features, it is possible to read and store DDC information into the Local Unit directly from the monitors connected to the Remote Unit. You only need to carry out this procedure once; the Extender Units store the DDC information in non-volatile memory and restore it at power-up. -
Page 36: Local Unit Operation
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Local Unit Operation Overview For more information about serial/audio port operation, see Appendix E: Audio/Serial Ports, page 47. Keyboard and Mouse Emulation Local units have keyboard and mouse emulation. The attached PC operates normally without requiring a keyboard or mouse to be attached to either the Remote or Local units (in the case of a dual access system). - Page 37 LOCAL UNIT OPERATION Local Console Commands After pressing the initial ‘hot’ key sequence (<Left Control> + <Scroll Lock> + <F10>) on the Local keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to control a Private mode session at the Local console, reset the keyboard and mouse or restore the Local Unit’s factory default settings.
-
Page 38: Troubleshooting
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Troubleshooting Video The image is not sharp, or is badly smeared. Have you adjusted the video equalization? Follow the instructions on page 30. Check the Interconnect cable between the Remote and Local units. Is it of the recommended type (see page 20)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly (see page 30)? Ensure that all video connections throughout the system are attached securely. -
Page 39: Keyboard & Mouse
TROUBLESHOOTING Jitter is evident on video. Adjust the clock and/or phase on your flat-panel. Contact Technical Support if this fails to improve the situation. Are you testing a system using a coiled drum of CATx cable? Try uncoiling the cable. If this solves the video jitter, you should not have a problem after full installation. -
Page 40: Audio
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY When I ‘hot-plug’ the Local unit, the mouse no longer moves. When connecting the Local unit to a live system, connect the mouse cable to the CPU before keyboard connection to ensure the mouse is enabled. Try issuing the Mouse Recovery command. -
Page 41: General Questions
TROUBLESHOOTING General Questions Is it possible to use a cable longer than 150ft (50m)? It might be possible to use a longer cable at lower resolutions but video quality will degrade substantially beyond about 225ft (75m). However, we do not recommend this and cannot guarantee that it will work. -
Page 42: Appendix A: Example Applications
Remote serial touch screens with Local access through a KVM switch (Figure 8). Requires two ACU3228A kits. • Extender system with second screen for security monitoring (Figure 9). Requires one ACU3201A kit. For more specific information about these, or any other complex applications, please discuss suitable extension architecture with your Technical Support. - Page 43 APPENDIX A: EXAMPLE APPLICATIONS ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). 5V PSU ACU1006RA Extender Hub Takes secondary video from each CPU. 5V PSU required. ACUMRA02A Remote units connect to KVM console and secondary monitor.
- Page 44 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY ServSwitch™ Local access ports connect to single KVM console through a ServSwitch™ brand multi-head KVM switch. 2 x ACU3228A kits Remote units connect to touch screens. Figure 8 Touch screen network with local access to CPU through KVM switch...
- Page 45 Local Unit Takes KVM signals from standard PC and secondary video from security system. ACU3201A Remote Unit Connects to KVM console. Secondary monitor used for security monitoring. Figure 9 Extender system using ACU3201A kit with second screen for security monitoring...
-
Page 46: Appendix B: Rmk19U-X3 Mounting Kit
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Appendix B: RMK19U-X3 Mounting Kit Up to three extender units, in any combination, can be mounted in a 19” rack using the RMK19U-X3 mounting kit. The kit contains one rack plate and M3 countersunk mounting screws. To mount a unit: Remove the feet from the extender unit. -
Page 47: Appendix C: Flash Upgrading
APPENDIX C: FLASH UPGRADING Appendix C: Flash Upgrading & External Configuration Each extender unit contains a service port. This can be accessed through the mouse port on a Remote unit or through the 25-way D-connector on a Local unit. By attaching an upgrade cable between the appropriate port and the serial port on any PC (or laptop) a unit’s firmware may be upgraded. -
Page 48: Appendix D: Cable Pinning
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Appendix D: Cable Pinning The following table illustrates which RJ45 connector pins the extenders use for various signals. It also details the standard EIA-568B wiring scheme that is recommended for most installations. Looking into the RJ45 socket on a Remote unit, Pin 1 is on the right and Pin 8 on the left. Color Signal (EIA-568B) -
Page 49: Appendix E: Audio/Serial Ports
APPENDIX E: AUDIO/SERIAL PORTS Appendix E: Audio/Serial Ports Operation & Multi-Port Configuration This appendix describes audio & serial interface operation for those models that have this feature: • ACU3222A • ACU3228A • ACUMRA02A These extender products contain daughter boards that allow bi-directional stereo audio and a full-duplex serial data link to be sent across the CATx interconnection cable in addition to PS/2 keyboard, mouse and video. - Page 50 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously).
-
Page 51: Appendix F: Calling Black Box
If you are shipping it for repair, please include the Remote Unit’s external power supply. If you are returning it, please include everything you received with it. Before you ship the Extender back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. -
Page 52: Appendix G: Specifications
SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Appendix G: Specifications Video 1600x1200@75Hz up to 150ft (50m) Maximum Resolution Operation at higher resolutions/refresh rates may be possible at shorter distances VGA to UXGA, RGB Video Compatibility 0.7V P-P Video I/O 2 ranges: 15-75ft (5-25m) or 75-150ft (25-50m) selected Video Compensation by keyboard command. - Page 53 APPENDIX G: SPECIFICATIONS Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent Signals Transferred TX, RX, RTS, CTS, DTR, DSR Local Unit Connector DB9 Female (DCE) DB9 Male (DTE) Remote Unit Connector Audio Interface Description Bi-directional stereo audio link Digitized virtually CD quality audio (16-bit, 38.4kHz) Transmission method Line level (4 Volts Pk-Pk maximum)
- Page 54 SERVSWITCH™ PS/2 MICRO EXTENDER FAMILY Size and Shipping Weight Local Unit: 5.7”x3.9”x1.1” (145x100x29mm) ACU3201A Remote Unit: 5.4”x3.9”x1.1” (138x100x29mm) Shipping Weight: 4.2lb (1.9kg) Local Unit: 5.7”x3.9”x1.7” (145x100x44mm) (1U) ACU3222A Remote Unit: 5.4”x3.9”x1.7” (138x100x44mm) (1U) Shipping Weight: 4.9lb (2.2kg) Local Unit: 5.7”x3.9”x1.7” (145x100x44mm) (1U) ACU3209A Remote Unit: 5.4”x3.9”x1.1”...
- Page 55 NOTES...
- Page 56 NOTES...
- Page 58 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com...
Need help?
Do you have a question about the ServSwitch ACU3201A and is the answer not in the manual?
Questions and answers