Using A Dss Console - NEC UX5000 User Manual

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If you are an attendant (normally extension 301), you have the following unique features:

Attendant Call Queuing

If also enabled as an operator, calls can wait in queue on a CALL key. This means you are never busy

for calls - they "stack up" under this key instead. Attendant Call Queuing is a permanent, non-program-

mable system feature.

Barge In

You can break into a co-worker's active call.

Direct Line Access and Forced Line Disconnect

Dial a code to directly access a specific outside line. You can optionally disconnect the call as well.

Line Queuing / Line Callback

Dial a code to wait for a busy outside line to become free.

Night Service / Night Ring

Put the system in the night mode (for after-hours answering). This requires a Night Mode Function Key.

Removing Lines and Extensions from Service

Remove problem lines from service – and return them to service once corrected.

(See the Telephone Feature Handbook for more on these features.)

3/14/08

2:35 PM

Page 13

For more call handling

power and flexibility, the

DSS Console provides 60

additional Function Keys and

the DSL provides 16. (For

Using A DSS Console

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