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2N Helios IP Configuration Manual

Ip intercom
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Download this manual See also: Configuration Manual, Documentation
Firmware
2.7
Version
2.7
®
2N
Helios IP
IP Intercom
Configuration Manual
 
www.2n.cz

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Summary of Contents for 2N Helios IP

  • Page 1 ® Helios IP IP Intercom Configuration Manual Firmware Version www.2n.cz  ...
  • Page 2 The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.

  • Page 3: Table Of Contents

    Content 1. Product Overview ........4 2. Express Wizard for Basic Settings ....6 3.

  • Page 4: Product Overview

    1. Product Overview ® Helios IP door intercoms can smartly replace traditional doorbell push-button speakerphone panels and all wiring, bells and home intercom installations in buildings with structured cabling. The intercoms provide more advanced and wider services than standard home phones. The installation is very easy, all you need is connect the intercom to the other LAN elements using a UTP cable and set necessary parameters.
  • Page 5 Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 6: Express Wizard For Basic Settings

    Automatic IP address retrieval from the DHCP server is set by default in ® Helios IP intercoms. Thus, if connected to a network in which a DHCP server configured to assign IP addresses to all new devices is available, the intercom will obtain an IP address from the DHCP server.
  • Page 7 Typically, it is equivalent to the SIP Proxy or Registrar address. If you do not use a SIP Proxy in your intercom installation, enter the intercom IP address. If you use a SIP server (Proxy, Registrar), set the addresses for the following network elements: ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 8 Quick Dial Button Settings ® All the Helios IP models are equipped with quick dial buttons. If you press a quick dial button, a call will be set up to the phone number assigned to the respective Phone Book position.
  • Page 9 ® You can also use the Helios IP intercom with one or more IP phones without a SIP server. Use the Direct SIP Call for outgoing calls and enter the called phone SIP address ( sip:phone_number@phone_ip_address ) instead of the phone number.
  • Page 10 Hardware Switches Switch 1 tab, set the Controlled Output to the intercom output to which the electric door lock is connected. Now set one or more activation codes for the electric door lock switching. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 11: Model Differences And Function Licensing

    If a function is not available in all the models, there is a note in the respective subsection and reference to this section. ® The table below includes an overview of properties and functions of all the 2N Helios models. ®...
  • Page 12 User activation/deactivation Controlled switch count Switch universal code count User profile count JPEG HTTP video ® Helios IP Eye support Telephone mode ® Some Helios IP functions are unavailable until a valid licence key is entered (refer to the Licence subsection). The following types of licences are available: Enhanced Audio (Part No.
  • Page 13 Extended switch setting • • options HTTP switch control • • Automation functions • • E-mail sending • • (SMTP Client) Automatic update • • (TFTP/HTTP Client) 802.1x support • • SIPS (TLS) support • • ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 14: Signalling Of Operational Statuses

    4. Signalling of Operational Statuses ® Helios IP generates sounds to signal switching and changes of operational statuses. Each status change is assigned a different type of tone. See the table below for the list of signals. Note Signalling of some of the above mentioned statuses can be modified; refer to the User Sounds subsection.
  • Page 15 Default reset of network parameters Upon power up, a 30 s timeout is set for the default reset code entering. Refer to the Device Configuration subsection in the 2N ® Helios IP Installation Manual for details.

  • Page 16: Intercom Configuration

    5. Intercom Configuration ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 17 Microphone – microphone parameters, echo cancelling Camera – internal camera, external IP camera settings Keyboard – button and keyboard settings Display – basic display settings Card Reader – card reader, Wiegand interface settings ® Extenders – Helios IP Verso extender settings ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 18 Licence – licence settings, trial licence activation Certificates – certificate and private key settings Auto provisioning – automatic firmware and configuration update settings Syslog – syslog message sending settings Maintenance – backup and configuration reset, firmware update ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 19: Status

    The menu is divided into three tabs: Device Services Licence Device Device tab displays basic information on the intercom model, its features, firmware and bootloader versions and so on. Services Services tab displays the status of the network interface and selected services. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 20 Licence Licence tab displays the list of licensed functions of the intercom including their current availability (on the basis of a valid licence key entered in the System | Licence menu). ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 21: Directory

    5.2 Directory Here is what you can find in this subsection: 5.2.1 Phone Book 5.2.2 Time Profiles 5.2.3 Access Cards ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 22 The Phone Book is arranged as a table with up to 1999 positions (depending on the ® particular Helios IP model): typically, each user is assigned just one position. The Phone Book includes information on the users that are accessible by quick dialling and users that are only allowed to enter the facility with their RFID cards.
  • Page 23 Phone Book more easily. E-mail – enter the user E-mail to which information on missed or successful calls can be sent. Refer to the E-Mail subsection for more details. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 24 If the profile in inactive, the phone number is not used and the following phone number is dialled if defined. Helios IP Eye Address – set the address of the PC to be sent a special UDP message on each active user phone number call. With the aid of this message, ®...
  • Page 25 – intercom HTTP communication. Note ® The 'Helios IP Eye Address' function is available in selected 2N Helios models only (refer to the model and licence overview). Parallel call to following number – enable group calling, i.e. calling to more phone numbers at the same time.
  • Page 26 Time profile – assign a time profile to the user access card to define the card validity. If the time profile is inactive, the user access card will be detected as invalid. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 27 Refer to the Directory Time Profiles menu for the time profile settings. Caution ® In case you use the 2N Helios IP Manager for intercom configuration, we do not recommend you to modify the time profile settings via the web interface.
  • Page 28 If you apply a time profile together with the activation/deactivation code, the profile will be active only if the time condition is met and the profile is code-activated at the same time. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 29 Profile deactivation code – set the profile deactivation code: 16 characters including digits 0–9 only. Profile current state – select the current state of the user. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 30 10 cards including the card ID/type, card tapping time and other information if necessary. With small systems, you can make a trick to enter card IDs: tap the card on the intercom reader and find it in ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 31 (door unlocking, etc.). To change the switch number to be activated, use the Associated Switch parameter in the Hardware Card Reader ® nu ( Helios IP Vario, Force, Safety models) or the Associated Switch paramet ® er in the Hardware...
  • Page 32 Records Records tab displays the last 10 records on applied cards. Each record includes the card tapping time, card ID and type and description details (validity, card owner, etc.). ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 33: Hardware

    5.3 Hardware Here is what you can find in this section: 5.3.1 Switches 5.3.2 Speaker 5.3.3 Microphone 5.3.4 Camera 5.3.5 Keyboard 5.3.6 Display 5.3.7 Card Reader 5.3.8 Extenders ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 34 Switches provide a very flexible and efficient control of such intercom peripherals as ® electric door locks, lighting, additional ringing signalling, and so on. Helios IP allo ws you to configure up to 4 (depending on model types) independent all-purpose switches.
  • Page 35 None , the switch will not control any electric output but can control external equipment via HTTP commands. ® Output type – if you use the Helios IP Security Relay module, set the output type to Security . In the...
  • Page 36 Note ® Helios IP Vario – be sure to set the internal power supply and switching relay on the configuration connector. ® Helios IP Force – the security relay is connected to the DOOR + and - terminals. The table above includes a list of universal codes that help you activate switches from the phone or intercom keypad.
  • Page 37 Command sent upon deactivation – set the command to be sent to the external device (WEB relay, e.g.) upon switch deactivation. The command is sent via the HTTP (GET request) and must be as follows: http://ip_address/path. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 38 *. This setting does not apply to other switch codes listed and to numeric keypad code activation, those must be always confirmed by *. The Legacy switch code helps you keep back compatibility with earlier 2N intercom models. Switch Control by HTTP Note The HTTP switch control function is available with the Gold or Enhanced Integration licence only .
  • Page 39 5.3.2 Speaker ® All the Helios IP models are equipped with a speaker or power amplifier output to which an external loudspeaker can be connected. Set the phone call and state signalling volume control in this configuration section. The speaker volume settings are closely associated with the microphone sensitivity parameters as explained below.
  • Page 40 Minimum volume – set the minimum volume in the adaptive mode to avoid dropping below the acceptable limit. Maximum volume – set the maximum volume in the adaptive mode to avoid exceeding of the acceptable limit. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 41 Signalling of Operational Statuses section. The volume values are relative against the set master volume. Switch activation tone volume – set the volume of the switch activation tone. The volume values are relative against the set master volume. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 42 Microphone AGC enabled – set the automatic gain control (AGC) mode for the microphone. AEC artefacts reduction – enable cancelling of interfering noise (i.e. artefacts caused by cancellation of the local acoustic feedback on the intercom installation site); refer to the Specification of Audio Parameter Function parameter. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 43 Default audio input – set the default audio input (microphone, line input or audio module input) for phone calls and audio streaming. Line input gain – set the line input gain independently of the microphone gain setting. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 44 PTZ control enabled – enable the PTZ (Pan-Tilt-Zoom) function to control the camera display area during the call via DTMF (for 2N® Helios IP Verso only) from your IP phone numeric keypad. Click the * key to enable/disable the PTZ mode. The meanings ®...
  • Page 45 0-100% in several steps. Infrared illumination is automatically activated if the intercom detects lack of ambient light and the camera image is used. The IR LED brightness level settings are only available in the 2N® Helios IP Verso model. ®...
  • Page 46 RTSP stream address – enter the IP camera RTSP stream address: rtsp://camera_ip_address/parameters. The parameters are specific for the ® selected IP camera model. If you choose another Helios IP intercom for the external camera, enter http://ip_address/mjpeg_stream Username – enter the username for the external IP camera authentication. The parameter is obligatory only if the external IP camera requires authentication.
  • Page 47 # function set the quick dial button functions during a call set the timeout for entering codes and phone numbers ® set the function of the buttons and keys of the connected 2N Helios IP Audio/Video Kit units...
  • Page 48 Maximum number of dialled digits – set the maximum count of digits for a phone number in the Telephone mode. When this limit is reached, the number is dialled automatically without pressing *. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 49 Backlight level – set the keypad and button backlight level. Keyboard Mapping ® ® Helios IP Audio Kit Helios IP Video Kit models are equipped with eight terminals for up to 16 external buttons or a keypad. The functions can be set for each button separately.
  • Page 50 5.3.6 Display ® Some Helios IP Vario models are equipped with a colour display. Configure the ® display exclusively via the Helios IP Manager . In this menu, you can only switch the display on/off and set a few parameters.
  • Page 51 ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 52 5.3.7 Card Reader ® ® This menu is available in the Helios IP Vario Helios IP Force models ® only. Configure the Helios IP Verso card reader in the Extenders menu. The card reader helps you control access to your building effectively using contactless RFID cards.
  • Page 53 Facility code – enter the facility code for card ID resending to Wiegand. Red LED control – enable the red LED control according to the card reader digital input states. The values defines the condition under which the red LED shall be on. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 54 5.3.8 Extenders ® Helios IP Verso intercoms can be enhanced with extending modules connected to the intercom basic unit. The following modules are available: five-button module keypad module Infopanel module card reader module I/O module Wiegand module The modules are chain-like interconnected. Each of the modules has its number depending on the chain position (the first module has number 1).
  • Page 55 A low LED brightness value, on the other hand, may, if the intercom is placed in direct sun, result in a lower LED on/off contrast and potential LED state identification problems. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 56 (backlight level, etc.) can be adjusted automatically in order that the maximum allowed consumption of the intercom cannot be exceeded. Button Module Configuration Button function – assign Phone Book positions to the buttons. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 57 Keypad Module Configuration No parameters are available to the public at present. Infopanel Module Configuration No parameters are available to the public at present. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 58 I/O Module Configuration Module name – set the module name for input/output specification in the ® SetOutput, GetInput and InputChanged objects in Helios IP Automation Wiegand Module Configuration The Wiegand module is equipped with the input and output Wiegand interfaces...
  • Page 59 2N® Helios IP Automation. Module name - set the module name for input/output specification in the SetOutput, GetInput and InputChanged objects in the 2N® Helios IP Automation settings. Associated switch - set the number of the switch to be activated whenever a valid code is received.

  • Page 60: Services

    5.4 Services Here is what you can find in this section: 5.4.1 Phone 5.4.2 Streaming 5.4.3 ONVIF 5.4.4 E-Mail 5.4.5 Automation 5.4.6 User Sounds 5.4.7 Web Server 5.4.8 Audio Test ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 61 Calls tab. Press the * and # keys on the numeric keypad to answer and terminate an incoming call. ® Helios IP intercoms use the G.711 L16 G.729 protocols (with a licence key) to encrypt or compress audio streams and the H.263...
  • Page 62 (Real-Time Transport Protocol) – is a protocol defining the standard ® packet format for audio and video transmission in IP networks. 2N Helios IP uses the RTP for audio and video stream transmission during a call. The stream parameters (port numbers, protocols and codecs) are defined and negotiated via the SDP (Session Description Protocol).
  • Page 63 Registrar port – set the SIP Registrar port (typically 5060). Registration expires – define the registration expiry, which affects the network and SIP Registrar load by periodically sent registration requirements. The SIP Registrar can modify the expiry limit without letting you know. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 64 RTP timeout – set the audio stream RTP packet receiving timeout during a call. If this limit is exceeded (RTP packets are not delivered), the call is terminated by the intercom. Set the parameter to 0 to disable this function. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 65 Dial cycles limit – set the maximum count of user deputy dial cycles if the user dialled by the Phone Book position number is inaccessible. The function helps you avoid deadlock if the User Deputy is set to the same value in the Phone Book. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 66 SIP INFO (RFC-2976) – enable DTMF sending via SIP INFO messages according to RFC-2976. The tab below helps you define how DTMF characters shall be received from the intercom. Check the DTMF receiving options and settings of the opponent to make the function work properly. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 67 Codec 1–4 – set the order of video codecs for call setup: G.711 (PCMA or PCMU), L16 or G.729. The order defines the codec priority, i.e. the first codec has the highest priority. Codec G.729 is available in selected intercoms only with a valid licence G.729. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 68 H.264 payload type (1) – set the payload type for video codec H.264 (packetisation mode 1). Set a value from the range of 96 through 127, or 0 to disable this codec type. H.264 payload type (2) – set the payload type for video codec H.264 ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 69 Polycom compatibility mode – set SDP compatibility with some earlier Polycom and Cisco phone models. If this mode in on, the intercom does not send sendonly flag in the SDP message in the video codec offer. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 70 5.4.2 Streaming ® Helios IP intercoms provide several audio/video streaming methods; refer to the table below: Transmission Description method JPEG/HTTP Static JPEG image transmission. Refer to the JPEG tab below. A series of consecutive JPEG images, the Server Push - MJPEG/HTTP multipart/x-mixed-replace method.
  • Page 71 (Hypertext Transfer Protocol) – helps transmit practically any contents ® and is used primarily by internet browsers for web server communication. 2N Helios IP uses the HTTP to transmit static JPEG images or MJPEG streams via the HTTP Server Push.
  • Page 72 Audio stream enabled – enable offering of video stream while establishing connection with the RTSP server. Video stream enabled – enable offering of audio stream while establishing connection with the RTSP server. Video codec – set the default video codec for RTSP streaming. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 73 Maximum video packet size – set the maximum size of the video packets to be sent via the RTP/UDP. JPEG Here configure the simplest way of audio streaming: JPEG/HTTP and MJPEG/HTTP. Send the following GET address query to download images from the intercom: ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 74 Some IP phones (SNOM 820/570) do not support video calls but are able to download ® and display JGEG snapshots from the predefined IP address during a call. The 2N Helios IP intercoms do support this function: set the parameters in this tab.
  • Page 75 Send to port – set the destination port for the audio stream. Informacast 2N® Helios IP intercoms support the audio streaming Informacast protocol, which helps you set up an audio stream (unicast/multicast RTP/UDP encoded with G.711 U-law) between the intercom and an Informacast server or any other Informacast client.
  • Page 76 Listen enabled - enable the Listen command to set up an audio stream sent from another Informacast client to the intercom. Reboot enabled - enable the Reboot command to allow the Informacast server to restart the intercom. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 77 5.4.3 ONVIF List of Parameters ® Helios IP intercoms are ONVIF compatible and fully implement the ONVIF Profile S. Discovery mode – enable the WS-Discovery function, which allows the other ONVIF clients to search a compatible device in the LAN. Set the parameter to Discoverable to use your intercom as an ONVIF compatible device.
  • Page 78 Note Preset authorisation for ONVIF Username: admin Password: 2n ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 79 To inform the intercom users on all missed and/or successfully completed calls, ® configure Helios IP to send an E-mail after every call to the called user. You can compile the E-mail subject and message text of your own. If your intercom is equipped with a camera, you can automatically attach one or more snapshots taken during the call or ringing.
  • Page 80 Deliver in – set the time limit for delivering an E-mail to an inaccessible SMTP server. E-Mail Send E-Mail at – set E-mail sending upon outgoing phone calls. The E-Mail is ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 81 Refer to the table of substitute symbols below: $User$ Called username $DateTime$ Current date and time $DialNumber$Called number $HeliosId$ Intercom identification ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 82 Number of snapshots – set the count of snapshots to be attached to the E-mail message. Snapshot resolution – set the snapshot resolution for the images to be sent. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 83 Automation , a special programmable interface for applications that require complex interconnections with third party systems. ® ® Refer to the Helios IP Automation Configuration Manual for the Helios IP Automation function and configuration details. Note The Automation function is available with the Gold or Enhanced Integration licence only.

  • Page 84: User Sounds

    5.4.6 User Sounds ® Helios IP intercoms provide standard signalling of operational statuses by tone sequences; refer to the Signalling of Operational Statuses subsection. If you find the standard sound signalling inconvenient, modify the sounds for the following statuses: Ringing before answering call...
  • Page 85 Select a file from your PC via a dialogue window and push Record . Press to remove a file. Press to replay the sound file (locally on your PC). ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 86 ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 87 JPEG snapshot/MJPEG video download; refer to Streaming. ONVIF protocol for video streaming, refer to Streaming. HTTP commands for switch control, refer to Switches. Event.HttpTrigger in 2N Helios IP Automation, refer to the respective manual. The unsecured HTTP protocol can be used for these special communication cases.
  • Page 88 Certificates subsection) or keep the Self Signed setting, in which the certificate automatically generated upon the first intercom power up is used. Remote access enabled – enable remote access to the intercom web server from off-LAN IP addresses. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 89 If the test fails (which may be due to an extreme surrounding noise level, e.g.), a new test is carried out in 10 minutes. The result of the last test can be ® displayed in the intercom confirmation interface or processed by the 2N Helios IP Automation.
  • Page 90 Test status – this parameter displays the current test status. Last test time – this parameter displays the time of the last-performed test. Last test result – this parameter displays the result of the last-performed test. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 91: System

    5.5 System Here is what you can find in this section: 5.5.1 Network 5.5.2 Date and Time 5.5.3 Licence 5.5.4 Certificates 5.5.5 Auto Provisioning 5.5.6 Syslog 5.5.7 Maintenance ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 92 LAN DHCP server. Configure the IP address and DHCP in the Network subsection. ® To know the current IP address of your intercom, use the 2N Helios IP Scanner , which can be freely downloaded from www.2n.cz...
  • Page 93 External IP address – set the public IP address of the router to which your intercom is connected. If the intercom IP address is public, leave this field blank. 802.1x Device identity – username (identity) for authentication via EAP-MD5 and EAP-TLS. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 94 We recommend you to lower the video stream transmission rate below 512 kbps while capturing. Press to start, to stop and to download the packet capture file. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 95 ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 96: Date And Time

    ® Most Helios IP models are equipped with a back-up real-time clock to withstand up to several days' long power outages. If not equipped with this function, the intercom loses the real time data upon power outage (or restart).
  • Page 97 Manual Use NTP server – enable the NTP server use for intercom time synchronisation. NTP server address – set the IP address/domain name of the NTP server used for your intercom time synchronisation. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 98 5.5.3 Licence ® Some Helios IP functions are available with a valid licence key only. Refer to the Model Differences and Function Licensing subsection for the list of intercom licensing options. List of Parameters Licence key – enter the valid licence key.
  • Page 99 Enhanced integration – check whether the functions activated by the Enhanced Integration licence are available. Trial licence state – check the trial licence state (non-activated, activated, expired). Licence expiry – check the remaining time of the trial licence validity. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 100 5.5.4 Certificates ® Some Helios IP network services use the Transaction Layer Security (TLS) protocol for communication with other LAN devices to prevent third parties from monitoring and/or modifying the communication contents. Unilateral or bilateral authentication based on certificates and private keys is needed for establishing connections via TLS.
  • Page 101 Press to load a certificate saved on your PC. Select the certificate (or private key) file in the dialogue window and push Load . Press to remove a certificate from the intercom. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 102 – 2N Helios IP Safety ® u – 2N Helios IP Uni ® ak – 2N Helios IP Audio Kit ® vk – 2N Helios IP Video Kit ve – 2N ® Helios IP Verso MACADDR is the MAC address of the intercom in the 00-00-00-00-00-00 format. Find...
  • Page 103 ® Helios IP Vario with MAC address 00-87-12-AA-00-11 downloads the following files from the TFTP server: hipv-firmware.bin hipv-common.xml hipv-00-87-12-aa-00-11.xml Configuration Use the Configuration tab to set automatic configuration download from the server defined by you. The intercom periodically downloads a file from the server and gets reconfigured without getting restarted.
  • Page 104 The parameter is not applied if the update period is set to a value shorter than 1 day. Next update at – set the next update time. Last update at - last update time. Update result - last update result. The following options are available: ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 105 Download An unspecified error occurred during file download. Failed File Not The file has not been found on the server. Found File Is The file to be downloaded is corrupted or of a wrong type. Invalid ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 106 5.5.6 Syslog ® Helios IP intercoms allow you to send system messages to the Syslog server including relevant information on the device states and processes for recording, analysis and audit. It is unncecessary to configure this service for common intercom operation.
  • Page 107 FW file to prevent upload of a wrong or corrupted file. Restart intercom – restart the intercom. The process takes about 30 s. When the intercom has obtained the IP address upon restart, the login window will get ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 108 IP address upon restart, the login window will get displayed automatically. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 109: Supplementary Information

    6. Supplementary Information Zde je přehled toho, co v kapitole naleznete: 6.1 Troubleshooting 6.2 Directives, Laws and Regulations 6.3 General Instructions and Cautions ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 110: Troubleshooting

    6.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 111: Directives, Laws And Regulations

    6.2 Directives, Laws and Regulations Europe ® Helios IP conforms to the following directives and regulations: Directive 1999/5/EC of the European Parliament and of the Council, of 9 March 1999 – on radio equipment and telecommunications terminal equipment and the mutual...
  • Page 112 Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 113: General Instructions And Cautions

    The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff. ® TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 114: Electric Waste And Used Battery Pack Handling

    Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. ® TELEKOMUNIKACE a.s., www.2n.cz...
  • Page 115 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz 1759v2 ® TELEKOMUNIKACE a.s., www.2n.cz...

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