Planet ICA-4200V User Manual page 87

when audio is enabled.
Image Transfer on e-mail or FTP
does not work.
Pan/Tilt does not work. (including
Click to Center and Preset
Positioning)
Pan/Tilt does not work smoothly.
The focus on the Camera is bad.
The color of the image is poor or
strange.
Image flickers.
Noisy images occur.
Cannot play the recorded ASF file
Full HD 20M IR Vari-Focal Dome IP Camera
to support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
Default Gateway and DNS server address should be set up
correctly.
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Click "Refresh" on the Internet Explorer when the communication
stops with the device. The image will refresh.
Other clients may be operating Pan/Tilt.
Pan/Tilt operation has reached the end of corner.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video quality of the device
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
Adjust White Balance.
To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
24 bit or higher if possible within your computer.
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
If the object is dark, the image will flicker. Make the condition
around the camera brighter.
The video images might be noisy if the device is located in a very low
light environment. Make the condition around the camera brighter or
turn the White-light LED on.
Miscellaneous
Please install Microsoft®'s DirectX 9.0 or later and use the Windows
Media Player 11.0 or later to play the AVI filed recorded by the
device.
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ICA-4200V