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Symptoms
What follows is a chart of Symptoms, Possible Causes, and Remedy's to
aid in diagnosing faults with the oven.
Refer to the Symptoms column to locate the type of failure then to the
Possible Cause for the items to be checked and the Remedy to column for
possible solutions.
SYMPTOM
Oven will not heat
Product is burning
Product under done
TESTS
NOTICE:
Service on this, or any other, STAR appliance must be performed
by qualified personnel only. Consult your authorized service agent
directory or call the factory at 1-800-807-9054 or visit our website
WWW.STAR-MFG.COM
WARNING:
BOTH HIGH AND LOW VOLTAGES ARE PRESENT INSIDE THIS
APPLIANCE WHEN THE UNIT IS PLUGGED/WIRED INTO A LIVE
RECEPTACLE. BEFORE REPLACING ANY PARTS, DISCONNECT
THE UNIT FROM THE ELECTRIC POWER SUPPLY.
If an item on the list is followed by an asterisk (*), the work should be done by a factory
authorized service representative.
Possible Cause
Product is cooked too long
Failed thermostat
Failed element
Failed 3-heat switch
Failed or internal breaker
CAUTION:
USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED
BY LANG OR THEIR AUTHORIZED DISTRIBUTORS CAN CAUSE BODILY
INJURY TO THE OPERATOR AND DAMAGE TO THE EQUIPMENT AND
WILL VOID ALL WARRANTIES.
POSSIBLE CAUSE
•
No power to Range
•
Internal breaker tripped
•
Defective Thermostat
•
Defective 3-heat switch
•
Defective oven element
•
Product is cooked too long
•
Failed Thermostat
•
Failed 3-heat switch
•
Product is not cooking long enough
•
Failed thermostat
•
Failed 3-heat switch
For the service agent nearest you.
TEST
• No test available, operational condition
• Verify calibration
• Remove the wires and check for continuity
across the element*
• Call factory or consult Service manual for
correct checks on each switch*
• Reset breaker
13
TROUBLESHOOTING
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