Troubleshooting - Philips LUMEA SC1997 User Manual

24 English

Troubleshooting

Problem
The device/adapter
becomes warm during use
When I place the device
on the skin it does not
release a flash. The ' ready
to flash light blinks orange
and then lights up orange
continuously.
The 'ready to flash light'
doesn't light up when I
place the attachment on
my skin, but the cooling fan
works.
The 'ready to flash light'
lights up white but the
device does not produce a
flash when I press the flash
button.
The intensity lights are
blinking alternately, going
from 1 to 5, then 5 to 1.
The skin reaction after
treatment last longer than
usual.
4222_100_4214_3_HR.indd 24
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Possible cause
This is normal.
You skin tone in the area to
be treated is too dark.
The device is not completely
in contact with your skin.
The device needs to be reset. To reset the device, switch it off and
The device needs to be reset. To reset the device, switch it off and
The overheat protection has
been activated.
You have used a light
intensity setting which is too
high for you.
Solution
No action required.
Treat other body areas with lighter skin
tones with Lumea.
Place the device at a 90 degree angle
on the skin so that the integrated safety
system is in contact with your skin.
switch it on again.
switch it on again.
When the overheat protection has been
activated, the fan still works. Do not
switch off the device, but let it cool down
for approx. 5 minutes until the lights stop
blinking alternately.
Select a lower intensity next
time. See chapter 'Using your Philips
Lumea', section 'Selecting the right light
intensity'..
05/04/17 16:26