Honeywell has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Honeywell limited warranty.
TABLE OF CONTENTS OVERVIEW ......................................5 About This Guide ..................................... 5 Basic System Functions ................................6 Security Features..................................... 8 False Alarm Prevention ................................9 GETTING STARTED .................................... 11 Adding (enrolling) mobile devices in your system ......................11 Gateway Menu Modes .................................. 11 OPERATING YOUR SYSTEM USING THE GATEWAY TOUCHPAD ................
User Settings ....................................42 SYSTEM SETTINGS................................... 43 Brightness/Volume ..................................43 Wi-Fi (Network) Configuration .............................. 43 Software Updates..................................44 Events ........................................ 45 Paired Devices ....................................45 TESTING YOUR SYSTEM ................................46 Testing Sensors (Walk Test) ..............................46 Testing Communications ................................47 Reboot.......................................
Overview The Lyric™ Gateway combines a security system and home automation with flexibility to operate your system locally using Wi-Fi® connection or remotely over the internet using mobile ( smart ) devices and easy to use Apps. Your system can include wireless sensors to provide burglary protection and smoke and combustion detectors to provide early fire and carbon monoxide (CO) warnings (if installed).
Basic System Functions Security Press Arm in Home mode and enter your user code Arm in Away mode and enter your user code and enter your user code; repeat to silence Disarm system & silence alarms alarms/alerts Emergency Then press: notifies the monitoring company of the emergency type (if programmed to do so)
Automation Features Press Operate & manage Z-Wave® devices on the Home screen Create & manage Smart Scenes on the Home screen Common Master User Functions Press (Security) then , (Tools) and enter your Master User code. Add, delete or modify user codes (Users) View a list of System Events (Events)
Security Features NOTES: • For the Gateway to report alarms over the internet, your Wi-Fi network MUST have power at all times. • You must arm your security system in order for it to sound alarms. Sensors and Your system’s sensors are assigned to numbered zones that correspond to areas of Zones your home.
False Alarm Prevention Many false alarms are caused by minor problems, such as a door or window left open when exiting the home. Gateway includes several features to help prevent false alarms. Note that some are optional or must be programmed by the installer. Disabling these features may increase security, but may also increase the chance of false alarms.
MyHome Gateway App must be added to the system. Adding (enrolling) mobile devices in your system Download the Honeywell MyHome Gateway App to the mobile device(s) that will be used to control your system. 2. Ensure each smart device is connected to the same local Wi-Fi network as the Gateway (check Settings >...
Operating your system using the Gateway Touchpad The Gateway Touchpad is designed to operate your basic security features. It also lets you quickly see your system status by which items on the Touchpad are lit. The Status Shield and arming options are always lit and color coded to show system status at a glance.
System Sounds If you hear… It means… Beeping The Gateway touchpad is being pressed to enter codes or other functions, an entry/exit delay is in process, or a trouble condition exists (for example, a low battery condition). System sounders or sirens The system is in Alarm.
To Cancel and Clear an Emergency Alarm that has been triggered Enter your User Code The Alarm silences and the system announces the status. Check for alarm details on MyHome Gateway App or Total Connect Remote Services. Enter a User Code again to clear alarms. User Code Network Configuration from the Gateway If your network connections or router change, you can connect to the network via the Gateway...
Operating your Gateway using the MyHome Gateway App Use the MyHome Gateway™ App to manage your System Security, Automation, Smart Scenes, Video and Settings: Home Menu Overview NOTE: Pressing Home from any screen returns you to this Home screen. Option Allows you to...
The Tools Menu Overview Home > Security > Tools NOTE: The Master User code is required to access Tools. This menu offers access to most of Gateway’s important settings and maintenance functions: Option Allows you to... Add/remove users, control user’s access to system features. The Master User code is required.
Security Home > Security IMPORTANT If the Gateway is beeping rapidly when you enter the premises, an alarm has occurred and an intruder still be nearby. LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location. Security Menu Overview NOTES: • For the Gateway to report alarms over the internet, your Wi-Fi network MUST have power at all times.
Arming states include Arm Away For times when no one is home; protects all perimeter (doors and windows) and interior zones. Arm Home For times when the house is occupied; protects only perimeter zones. Arm Custom Arms the system with pre-selected zones bypassed. Bypass This feature allows you to arm the system while intentionally leaving selected zones unprotected.
Arm Home Security > Arm Home By default, this mode’s exit delay countdown is silent. • The system beeps three times and announces “Armed Home; exit now”. The exit delay countdown begins. • Press Restart Timer if you need more time to leave. •...
Disarming the System Security > Disarm NOTE: Disarming the system also silences audible alarms and trouble alerts. To disarm your security system: • The system beeps and announces “Disarmed”, followed by alerts about system readiness, if any. • A “Check system” announcement indicates a faulted sensor or problems in the Gateway itself.
Entry and Exit Delays NOTE: Entry and exit delay times are programmed by your installer. There is room to jot them down in Your System Information, near the end of this guide. Entry Delay Entry delay allows time to disarm the system when entering the premises. If the system is not disarmed before the entry delay period ends, an alarm occurs.
Emergency Alarms Available Emergency modes may vary, depending on the options programmed by your installer. IMPORTANT Use the Gateway Touchpad to trigger an Emergency. An Emergency can be canceled or cleared from the Gateway Touchpad, the MyHome Gateway App or Total Connect.
Clearing Alarms After an alarm is canceled, the MyHome Gateway App continues to display zone information associated with the alarm (this feature is known as Memory of Alarm). To clear memory of alarm, press Disarm and enter the user code again. Memory of alarm can also be dismissed with these steps: Cancel and silence the alarm as above.
Audio Alarm Verification (Two-Way Voice) This feature allows your central monitoring station to listen to or talk with individual(s) on the premises when an alarm has occurred (if programmed to do so). NOTES: • System announcements are disabled when this feature is active. •...
Automation: Z-Wave and Other Devices Home > Automation IMPORTANT Automation can ONLY be used for lifestyle enhancement. It must not be used for personal safety or property protection. Working with Z-Wave Devices Z-Wave automation functionality is supplementary only and has not been NOTE evaluated by compliance agency.
Working with Z-Wave Devices (Continued) Consult your installer about the options available in your system. Selecting a device category opens a list of devices in that category. An example of the Switch category is pictured. For most devices, status is indicated by the color of the icon. The Refresh button updates device status indications on the display.
Install and test the thermostat before Including it in your system. Refer to the device’s instructions for more information about installation. IMPORTANT Honeywell is not responsible for property damages due to improper setting of thermostat modes. NOTES: • Some thermostats may not update temperature status displayed on the MyHome Gateway App.
Including Thermostats (continued) • If Celsius scale is used in the thermostat, the Gateway must also be set to Celsius scale. • For thermostats that support Multilevel Sensor Command Class, press the current air temperature to show the sensor type and value, even though not supported. •...
Editing Z-Wave Device Names On the Z-Wave Device Management screen, select the category that includes the device you want to rename. 2. Select the device in the displayed list. The device’s controls appear, showing the device’s default name. 3. Press Edit on the right side of the screen; a keyboard appears on the screen. 4.
Advanced Tools (Continued) NOTE: Be sure to Default Controller or Exclude all devices before using the “Learn” function. Press Learn after starting the Include function on the primary controller. All Switches Off Press to manually turn off all Z-Wave devices. (See the following Note.) All Switches On Press to manually turn on all Z-Wave devices.
Garage Doors Home > Automation > Garage Door Garage door operation from the Gateway requires installation of a garage door control kit. Consult your security professional for more information. The Gateway can remotely operate and monitor as many as four garage doors. The system can be armed when the garage door is opened.
Important Notes About Z-Wave Devices WARNING: NOT FOR USE WITH MEDICAL OR LIFE SUPPORT EQUIPMENT! Z-Wave enabled devices should never be used to supply power to, or control the On/Off status of medical and/or life support equipment. Wireless Range This device complies with the Z-Wave ®...
Gateway network. Z-Wave devices that are always powered can serve as repeaters regardless of manufacturer. USE OF THESE PRODUCTS IN COMBINATION WITH NON-HONEYWELL PRODUCTS IN A WIRELESS MESH NETWORK, OR TO ACCESS, MONITOR OR CONTROL DEVICES IN A WIRELESS MESH NETWORK VIA THE INTERNET OR ANOTHER EXTERNAL WIDE AREA NETWORK, MAY REQUIRE A SEPARATE LICENSE FROM SIPCO, LLC.
Selected functions can be restricted to the homeowner, and limited access given to children or guests. IMPORTANT When the Gateway is connected to Honeywell Total Connect™ (or other compatible remote services), Smart Scenes can be created and modified ONLY via remote services.
Smart Scenes and User Access (Continued) To work with Smart Scenes: 1. Select Smart Scenes on the Home screen. A keypad appears. 2. Enter a user code to display the Smart Scenes menu. From here, Smart Scenes can be created* or viewed by type. Creating a Smart Scene using the MyHome Gateway App These instructions apply to the creation and operation of Smart Scenes from the MyHome Gateway App.
Creating Smart Scenes using the MyHome Gateway App (Continued) 6. Select Anytime. These options appear: • Name • Action Type • Who can run this Smart Scene? (User type) • New Action a. Press New Action to define the system’s response when the Smart Scene is triggered.
a. Event Zone Type starts the Smart Scene in response to any event (Fault, Trouble or Alarm) in any protected Zone of a specific zone type. Select the desired option. Typical zone types include: • Entry/Exit (front and back doors) •...
g. Select New Action to define the response when the triggering event occurs. NOTE: The 24 Hour Silent Alarm or 24 Hour Auxiliary Alarm Zone types will not trigger the selected Smart Scene if the Any Burglary Alarm option is programmed. 9.
Video Home > Video The Gateway can display live video from as many as eight Wi-Fi-connected cameras. NOTE: Gateway and its cameras must be on the same Wi-Fi network. Viewing and Naming Cameras 1. Press TC Video on the Home screen. Video appears in windows or the cameras appear in a list.
Users and Security Codes Home > Security > Tools > Users Gateway uses 4-digit codes to restrict certain functions to selected users. A special 4-digit code can be set to trigger the system’s Duress function. User codes can be used interchangeably when performing system functions (a system armed with one user's code can be disarmed by another user's code), with the exception of the Guest Code described below.
Adding Users and Assigning Codes 1. On the Home screen, press Security. 2. Press Tools, and enter the Master User code. 3. Select Users. Existing Users are displayed, along with the Guest and Duress code listings. Four asterisks appear on each listing that has a security code already established. User Settings for full details.
User Settings User Name Newly-created users are given a default name. To customize a user’s name: 1. Press Name at upper left on the display. A keyboard appears. 2. Press Clear to delete the default name. 3. Enter the desired name, using as many as 10 characters. 4.
System Settings Brightness/Volume Home > Settings Adjust voice and system sounds with the Volume slider. System sounds include zone alert chimes and countdown beeps. Adjust the Gateway touchpad brightness with the Brightness slider. NOTES: • Move the brightness and volume sliders and press Save to adjust the settings. •...
Manually Configure Access Point ( Continued 7. The MyHome Gateway App attempts to connect. Change network settings on all mobile devices that have the MyHome Gateway App to the same network as the Gateway. If necessary re-enroll the device in your system (see Adding (enrolling) mobile devices in your system).
Events Home > Security > Tools > Events The Gateway keeps a log of system events such as: • Arm/Disarm • Alarm, Trouble and Fault • Changes in status of Z-Wave devices The system can save up to 6000 events. When the log is full, the oldest 2000 entries are deleted to make room for logging new events.
Testing Your System NOTE: TESTING SHOULD BE PERFORMED WEEKLY. Before testing, the system should be disarmed and all protected doors and windows closed. The systems should be in Ready to Arm state. No alarm messages are sent to your alarm monitoring company during these tests. Press Tools and enter the 4-digit Master User code.
Testing Communications Home > Security > Tools > Advanced > Comm. Test These tests check the system’s cellular network and internet (Wi-Fi/Ethernet) connections. On the Advanced menu, press Comm. Test. The options may vary with the devices installed in your system. Select the desired option to test connectivity and/or send test messages to the Central Station.
Maintenance The Gateway is designed to require little maintenance. However, testing your system is strongly recommended, and regular cleaning is suggested. • Test the system weekly. Testing Your System for more information. • Test your system after any alarm occurs. Care and Cleaning •...
Gateway Battery Replacement (Continued) 5. Disconnect the battery pack from the battery receptacle, raise the battery retainer and remove the battery pack from the battery compartment. 6. Install the new battery pack in the battery compartment and secure with the battery retainer.
Communication Module Replacement Home > Security > Tools > Advanced > Install Cellular Module Refer to the illustrations below and follow these steps to replace a communication module: 1. Make sure the system is disarmed. 2. From the MyHome Gateway App, select Security, then Tools. 3.
MyHome Gateway App Symbols Zone numbers, location and other information may be displayed with status indications. Failure and Trouble indications and panel Emergency indications appear in red. System Status and Security Alarm Bypassed Zone Automation Restart Timer Failure Fire Alarm (more Exit time) (Z-Wave problem) Trouble/Alert...
Event Log Codes The Gateway’s Event Log can record and display as many as 6000 system events. Events are stored locally in the Gateway, in chronological order and sent to your monitoring company as needed. When the maximum number of stored events is reached, the oldest 2000 entries are deleted to make room for logging new events.
Event Log Codes Event Code Definition Event Log Display RF Low Battery RF Low Battery Open/Close by User Arm Away/Disarmed Open/Close Automatic Automatic O/C (or Scheduled Arming) Cancel Cancel Remote Arm/Disarm Remote Arm/Disarm Quick Arm Quick arm Armed Home Arm Home/Disarmed Auto-Arm Failed Auto-arm Failed Recent Close...
Event Log Codes Event Code Definition Event Log Display 3406 Thermostat Fan Mode Manual On Thermostat Fan Mode Manual On 3407 Thermostat Fan Mode Circulate Thermostat Fan Mode Circulate 3408 Thermostat Set Heat Point Thermostat Set Heat Point (and temperature) 3409 Thermostat Set Cool Point Thermostat Set Cool Point (and temperature)
Glossary Arm Away Enables all exterior and interior security protection provided by door and window sensors and motion detectors. Arm Custom Allows authorized users to arm the system with selected zones bypassed or with entry delays disabled. Arm Home Enables exterior protection; sounds an alarm if protected doors or windows are disturbed.
Fire/CO Alarm System Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke, heat and/or carbon monoxide detectors automatically activate your security system, triggering a loud, intermittent tone from the Gateway and the mobile device when using the MyHome Gateway App.
National Fire Protection Association Smoke Detector Recommendations With regard to the number and placement of smoke and heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's (NFPA) Standard #72 noted below. Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household.
Emergency Evacuation Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2.
Regulatory Agency Statements FEDERAL COMMUNICATIONS COMMISSION (FCC) & INDUSTRY CANADA (IC) STATEMENTS The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.
Wireless Keys IMPORTANT SECURITY NOTICE Your wireless key (key fob) is similar to your keys or access card. If lost or stolen, another person can compromise your security system. Immediately notify your Dealer/Installer of a lost or stolen wireless key. The Dealer/Installer will then remove the wireless key programming from the security system.
Your System Information Your local Honeywell dealer is the person best qualified to service your alarm system. Arranging a program of regular service is advisable. Security Company/Installer: Name: Phone: Address: DELAY DURATIONS, ARMING OPTIONS AND EMERGENCY TYPES Exit Delay time ___________...
ZONES Zone Number Location and Description...
SMART SCENES Smart Scene Name Description Z-WAVE DEVICES Type Name Location...
OWNER'S INSURANCE PREMIUM CREDIT REQUEST This form should be completed and forwarded to your homeowner's insurance carrier for possible premium credit. A. GENERAL INFORMATION: Insured's Name and Address: Insurance Company: Policy No.: Lyric™ Gateway Other ___________________________ Type of Alarm: Burglary Fire Both Installed by:...
We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved ones to learn about these developments. For patent information, see www.honeywell.com/patents...
TWO YEAR LIMITED WARRANTY Honeywell International Inc., acting solely through its Security and Fire business (“Seller”), 2 Corporate Center Drive, Melville, New York 11747 warrants its products to be free from defects in materials and workmanship under normal use and service, normal wear and tear excepted, for 24 months from the manufacture date code;...