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Custom Audio Electronics TK303 User Manual

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Summary of Contents for Custom Audio Electronics TK303

  • Page 1 AVIATION USER MANUAL KPM302 KPM303 TK302 TK303...
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION 1.1 Document structure ..............7 1.2 Explanatory notes used in this manual .
  • Page 6 6 MAINTENANCE 6.1 Printer paper jam ..............73 6.2 Triple feeder paper jam .

  • Page 7: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 9: Description

    2 DESCRIPTION 2.1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service.
  • Page 10 KPM302 (models with triple feeder) 1. Installation instruction sheet 2. Power supply cable 3. CUT&DROP coniguration kit 4. BURSTER coniguration kit 5. Ruler 6. Device V I N I N G...
  • Page 11 TK302, TK303 1. Power supply 2. Short guide 3. Power supply cable 220V 4. USB cable 5. Serial cable 6. Power supply cable 24V 7. Spacer for paper width <40mm 8. Ruler 9. Device...
  • Page 12 TK302 (models with triple feeder) 1. Power supply 2. Short guide 3. USB cable 4. Power supply cable 220 V 5. Serial cable 6. Power supply cable 24 V 7. Ruler 8. Device •  Open the device packaging. •  Take out the device. • ...

  • Page 13: Device Components: External Views

    2.2 Device components: external views KPM302, KPM303 (standard models) 1. Printing head group 7. Paper input 2. Device chassis 8. S2 key 3. External near paper end sensor connector 9. Status led 4. Paper out 10. S1 key 5. Frontal cover 11.
  • Page 14 KPM302 (models with triple feeder) 1. Device chassis 9. Triple feeder 2. Printing head group 10. Paper input feeder 1 3. Release lever for upper cover 11. Paper input feeder 2 4. LINE FEED key 12. Paper input feeder 3 5.
  • Page 15 TK302, TK303 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Connectors cover 6. Internal printer (see previous pages) 7. Paper input...
  • Page 16 TK302 (models with triple feeder) 1. Paper out 2. FORM FEED key 3. LINE FEED key 4. Display 5. Internal printer with triple feeder (see previous pages) 6. Connectors cover...

  • Page 17: Device Components: Connector View

    2.3 Device components: connector view 1. Cover for triple feeder connectors (for models with triple feeder) 2. USB port 3. RS232 serial port 4. ETHERNET port 5. Slot for SD/MMC card 6. Power supply port NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis or triple feeder.

  • Page 18: Device Components: Internal View

    2.4 Device components: internal view 1. Paper out presence 2. Opening/closing front cover sensor 3. Cutter position sensor 4. Unlocking button for mobile paper guide 5. Mobile sensors for notch 6. Head temperature sensor 7. Sensor of paper presence 8. Opening/closing upper cover sensor NOTE: For ease of reference, for some models is represented only the standard model of the internal printer group without the external plastic chassis or triple feeder.

  • Page 19: Device Labels

    2.5 Device labels = Product code (14 digits) = Serial number = Hardware release FW type = Firmware type product label firmware label E xx XXXXXXXXXXXXXX 0000000000000000000 FW type...

  • Page 20: Key Functions: Power Up

    2.6 Key functions: power up POWER UP Hold down Hold down Hold down print the SETUP report perform the initialize the notch sensor with printer parameters FONT TEST and characterizes the paper Fast push Fast push Fast push Fast push enter the skip the enter the...

  • Page 21: Key Functions: Standby

    (manual feed) (preset length) alignment and the cut * NOTE: (*) Only with alignment enabled TK302, TK303 STANDBY Fast push Fast push advance the paper advance the paper (manual feed) (preset length)

  • Page 22: Status Led Lashes

    2.8 Status led lashes The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 23: Triple Feeder Led Lashes

    2.9 Triple feeder led lashes Models with triple feeder The led panel of triple feeder is comprised of two led (one of green colour and one of red colour) for each of the three paper input feeder. The led indicate the triple feeder status and the paper status. Given in the table below are the various led signals and the corresponding triple feeder status.

  • Page 24: Messages On Display

    2.10 Messages on display TK302, TK303 The display shows the irmware release, a device status message and the outcome of the last sent command (see follow- ing image). FIRMWARE RELEASE TK-AERO X.XX PT0K ONLINE COMMANDS PRINTER STATUS OUTCOME MESSAGE The possible status messages are the following: ONLINE The device is ready (standby message) OFFLINE The device is in a “busy” condition (during commands sending, on paper jam, and so on)

  • Page 25: Installation

    3 INSTALLATION 3.1 Fixing brackets KPM302, KPM303 The device includes a kit for the assembly of two additional ixing brackets (see following igure). The kit contains: 1. Two ixing brackets; 2. No.4 ixing screws. For the assembly procedure, proceed as follows: Fix the bracket on Fix the bracket on the right side of the device. the left side of the device.
  • Page 26 The following igures show the device overall dimensions with the two additional brackets. KPM302, KPM303 (standard coniguration) M4 - N°4 holes 200,24 42,5 16,5 16,5 50,9 114,3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 27 KPM302, KPM303 (CUT&DROP coniguration) M4 - N°4 holes 200,2 42,5 16,5 16,5 50,9 114,3 NOTE: All the dimensions shown in igures are in millimetres.
  • Page 28 KPM302, KPM303 (BURSTER coniguration) M4 - N°4 holes 200,2 42,5 16,5 16,5 50,9 114,3 NOTE: All the dimensions shown in igures are in millimetres.

  • Page 29: Fixing Slots

    3.2 Fixing slots TK302, TK303 The device is provided with two slots for the mounting of the machine on desk. The slots are placed at the bottom of the machine (see following igure) SECTION D-D...
  • Page 30 The height A shown in the previous figure varies according to the accessory mounted to the device (see Chapter 9). Arrange the desk with two fixing pins according to the measures shown in the previous page and the values of the height A listed in the table below.

  • Page 31: Burster Coniguration

    3.3 BURSTER coniguration KPM302, KPM303 The device includes a kit for the BURSTER coniguration (see the following igure). The kit contains: 1. Upper paper out feed mouth. For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade. Open the upper cover.
  • Page 32 Unscrew the fixing screws and remove the upper paper mouth for the standard configuration. paper mouth for paper mouth for standard BURSTER configuration configuration Unscrew the fixing screw and remove the light guide from the paper mouth for the standard configuration. Using the same screw, fix the same light guide to the paper mouth for the BURSTER configuration.
  • Page 33 Unscrew the fixing pins and take off the fixed blade and the spring. Fix the paper mouth group for the BURSTER configuration by using the screws previously removed. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without the triple feeder.

  • Page 34: Cut&Drop Coniguration

    3.4 CUT&DROP coniguration KPM302, KPM303 The device includes a kit for the CUT&DROP coniguration (see the following igure). The kit contains: 1. Label 2. Lower paper out feed mouth. V I N I N G For the assembly procedure, proceed as follows: ATTENTION: Pay attention to the exposed cutter blade. Open the upper cover.
  • Page 35 Unscrew the fixing screws and remove the upper paper mouth for the “STANDARD” configuration. Using a clamp, remove the precut sheet metal on the upper device cover.
  • Page 36 Fix the upper paper group for the “STANDARD” configuration in the upper holes on the cover using the screws previously removed. Unscrew the two fixing screws on the frontal cover and take off the lower paper mouth of the “STANDARD” configuration.
  • Page 37 Fix the lower paper mouth for the CUT&DROP configuration by using the screws previously removed. V I N I N G V I N I N G Close the upper cover and paste the label (supplied with the kit) on the frontal cover. NOTE: For ease of reference, for model with triple feeder is represented only the printer group without the triple feeder.

  • Page 38: Connections

    3.5 Connections The following igures show the possible connections for the devices. KPM302, KPM303 RS232 standard cable Power Supply cable (included) Serial standard cable ETHERNET ETHERNET UTP CrossOver standard cable standard cable (pin-to-pin) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.
  • Page 39 TK302, TK303 RS232 USB cable (included) Power Supply cable (included) Serial cable (included) ETHERNET ETHERNET UTP CrossOver standard cable standard cable (pin-to-pin) Power supply USB device serial device ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.

  • Page 40: Pinout

    3.6 Pinout POWER SUPPLY Male Molex connector vertical (no. 39-30-0060) 1 +24 Vdc 2 +24 Vdc 3 +24 Vdc 4 GND 5 GND 6 GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female connector 18 AWG cable Molex (n.39-01-2065) Cable Signal...
  • Page 41 RS232 SERIAL INTERFACE Female DB9 connector 1 DCD 2 TX During transmission, takes the values “0” and “1” depending on data 3 RX During reception, takes the values “0” and “1” depending on data 4 DSR 5 GND 6 DTR When “1”, device is power on 7 CTS 8 RTS...
  • Page 42 ETHERNET INTERFACE Female RJ45 connector 1 TPOUT + 2 TPOUT - 3 TPIN + 4 GND 5 GND 6 TPIN - 7 n.c 8 n.c 9 +3.3 V 10 LED-LAN 11 +3.3 V 12 LED-LNK 13 Shield 14 Shield NOTES: The functionality of two led are speciied in the following tables: - For 10Base-T connection: FUNCTION...

  • Page 43: Driver And Sdk

    3.7 Driver and SDK The drivers are available for the following operating system: OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA (32/64bit) From the START menu, press Run Driver for Windows 7 (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 45: Operation

    4 OPERATION 4.1 Adjusting paper width Models without triple feeder Paper width may be adjusted from 40mm to 82.5mm by pressing the unlocking button and moving the adjustable paper guide as shown in the igure. To manage paper width from 20mm to 40 mm, apply the spacer on the adjustable paper guide (see following igure), then adjust the paper width.

  • Page 46: Adjusting The Alignment Sensors

    4.2 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The device user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 47 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see par.4.4) and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 48: Switch The Device On

    4.3 Switch the device ON KPM302, KPM303 Power supply cable (included) EXTERNAL POWER SUPPLY UNIT (OPTIONAL) Connect the power supply cable to an external power supply unit. The green led turn on and the device is ready. RS232 KPM302 IN DC 24V 0.8A Power supply cable (included)
  • Page 49 TK302, TK303 Power supply 24V (included) Remove the connectors cover. Power supply 220V (included) Connect both the power supply cables (24V and 220V) to the power supply and connect the cable 220V to outlet. RS232 TK302 TK-AERO 1.00 PTOK ONLINE IN DC 24V 0.8A...

  • Page 50: Loading The Paper Roll

    4.4 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. Models without triple feeder TK302, TK303 ATTENTION: Pay attention to the exposed cutter blade.
  • Page 51 ROOM Wait until the paper is automatically loaded. TK302, TK303 Close the upper cover of the device. Close the Insert the paper into the input mouth so that it unrolls upper plastic cover. correctly. Be sure that the paper is correctly positioned into paper guides.
  • Page 52 Models with triple feeder TK302 ATTENTION: Pay attention to the exposed cutter blade. Open the Open the upper cover upper plastic cover. of the device. Push the opening lever Adjust the notch sensors position in the direction shown in the figure. (see previous paragraphs).
  • Page 53 ROOM Wait until the paper is automatically loaded. Close the upper cover of the device. TK302 ATTENTION: In case of ticket with TAG RFID, is recommended to insert the ticket into the central feeder (paper input feeder 2). The use of paper inputs 1 and 3 causes a slight bending of paper and therefore the integrity of the TAG RFID is not guaran- teed.

  • Page 54: Issuing Ticket

    4.5 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in the following images, depend on the settings of the coniguration parameters and com- mands sent to the device. NOTE: For ease of reference, for some models is represented only the internal printer group without the external plastic chassis or triple feeder.
  • Page 55 “CUT&HOLD” mode (models with ejector device) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 56 Ticket withdrew The user withdraws the ticket printed. NOTE: The ejector device is provided as an accessory (see Chapter 8).
  • Page 57 “EJECT” mode (models with ejector device) Printing head Paper input The device starts the ticket printing. Ticket printed Ejector rollers Cutter When printing ends, the device cuts the ticket printed and hold it between the ejector rollers.
  • Page 58 Ticket ejected Ejectors rollers The device ejects the ticket printed. NOTE: The ejector device is provided as an accessory (see Chapter 8).

  • Page 59: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. KPM302, KPM303 RS232 Power supply cable (included) While pressing the LF LINE FEED key, switch on the device by connecting the power supply cable. The device prints the report with the settings parameters.
  • Page 60 Setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the SETUP report with the Ethernet parameters. TK302, TK303 RS232 Power supply cable (included) While pressing the LF LINE FEED key,...
  • Page 61 The device prints the report with the settings parameters. Enter Enter printer ethernet setup Setup Press the LF LINE FEED key to enter the configuration mode or press the FF FORM FEED key to print the SETUP report with the Ethernet parameters.

  • Page 62: Setup Report

    5.2 Setup report The following igures show the setup reports of the device. The shown values for parameters are sample values; for the  list and the description of device parameters see the following paragraphs. TK-AERO SCODE: <code> rel 1.00 PRINTER NAME and BCODE: <code> rel 1.00 FIRMWARE MODULES FCODE: <code> rel 1.00 mCODE: <code> rel 1.00 RELEASE UCODE: <code> rel 1.00 DCODE: <code>...
  • Page 63 [LF] enter Printer Setup [FF] enter Ethernet Setup KEYS FUNCTIONS [S1] enter Clock Setup [S2] skip Setup ETH. SPEED = 10Mb/s DHCP Client ......... : Disabled FTP Server ........: Disabled IP Address ........: 192.168. 0. ETHERNET Subnet Mask ........ : 255.255.240. 0 PARAMETERS Default Gateway......

  • Page 64: Printer Status

    5.3 Printer status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: PRINTER TYPE device model Barcode Reader presence of the barcode reader RFID presence of the RFID reader/writer TRIPLE FEEDER presence of the triple feeder CUTTER presence of the cutter PRINTING HEAD TYPE print head model INTERFACE interface present...

  • Page 65: Printer Parameters

    5.4 Printer parameters These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SERVICE = used only for upgrade = used for management of baggages ticket = used for management of boarding ticket...
  • Page 66 EJECTER TYPE Management of the ejector device: Disabled ejector disabled Presenter after the printing end, the device cuts the ticket and holds it between the ejector rollers in a "cut & hold" mode waiting for the user withdrawal Ejecter after the printing end, the device cut the ticket and eject it NOTES: The "cut &...
  • Page 67 VERTICAL SCALE [%] Adjust of the printing positions by adding the percentage value to the coordinates of ele- ments (in the direction of the length of the ticket). NOTE: This parameter is not printed on Setup Report, because it is not modiiable during the Setup procedure. To  set this parameter, enter the Setup.ini ile (see par.11.3). PRESENTER OFFSET [mm] Setting of the presentation distance of ticket in case of presentation mode enabled (paper cut disabled).

  • Page 68: Ethernet Parameters

    5.5 Ethernet parameters These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. DHCP CLIENT Setting of the DHCP protocol: Disabled = protocol disabled Enabled = protocol enabled...

  • Page 69: Hexadecimal Dump

    5.6 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 70: Calendar Clock

    5.7 Calendar clock The devices are equipped with a Real Time Clock. During power-up, held down the LF LINE FEED key to enter in the device coniguration mode. Press the S1 key to enter in the clock coniguration (see following igure). Press the LF LINE FEED key to modify date/time; the device will print the updated date and time. Follow the instructions printed on the paper for the key functionality.
  • Page 71 TK302, TK303 The devices are equipped with a Real Time Clock. Proceed as follows to perform the clock coniguration. 2 3 4 5 6 7 8 9 LF = ENTER SETUP... FF = EXIT SETUP... Clock Setup 01/01/14 12:00:00 During power-up, press the LF LINE FEED key to enter the setup configuration. The digit to be modified is highlighted.

  • Page 73: Maintenance

    Open the frontal cover of the device. Open the upper covers of the device (see previous paragraphs). TK302, TK303 Remove the damaged paper and check the presence for paper scraps inside the device. Carefully remove all Open the plastic paper scraps. If necessary use tweezers.
  • Page 74 Close the frontal cover of the device. Close the upper covers of the device (see previous paragraphs). TK302, TK303 ROOM Insert the paper (see previous paragraphs). Close the plastic frontal cover. NOTE: For ease of reference, in some igure is represented only the internal printer without the external plastic chassis.

  • Page 75: Triple Feeder Paper Jam

    6.2 Triple feeder paper jam Models with triple feeder In case of paper jam inside the triple feeder, the green led that corresponds to the input paper jammed lashes quickly. In  this case, contact the Customer Service. The green led for the feeder jammed flashes quickly. support@custom.it support@custom.it Customer Service Department Customer Service Department Send an e-mail to the Customer Service (see chapter 10).

  • Page 76: Planning Of Cleaning Operations

    For ease of reference, in the following pages, for some models is represented only the printer group without the external plastic chassis or triple feeder. (1) For the cleaning kit for the triple feeder (only for models with triple feeder), contact the Customer Service. (2) Don't use any ammonia-based product (only for TK302, TK303)

  • Page 77: Cleaning

    6.4 Cleaning For periodic cleaning of the device, see the instructions below Sensors Paper path Disconnect the power supply cable and open all the Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 78 Printing head Printing roller Disconnect the power supply cable and open the upper Disconnect the power supply cable and open the upper device covers (see previous paragraphs). device covers (see previous paragraphs). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 79 Cutter Case Disconnect the power supply cable and open all the device covers (see previous paragraphs). Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 80 Triple feeder Disconnect the power supply cable and open the upper device covers (see previous paragraphs). support@custom.it support@custom.it Customer Service Department Customer Service Department Contact the Customer Service for the cleaning kit for the triple feeder. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 81 Display Disconnect the power supply cable. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Do not use ammonia-based products . Ammonia Alcohol, solvent To clean the display, use compressed air or a soft cloth.

  • Page 82: Upgrade Irmware

    6.5 Upgrade irmware 9. Select the serial communication port (e.g. COM1): WARNING: Before proceeding with the upgrade procedure, set the “Service” value for the “Emulation” parameter (see chapter 5). During communication between PC and device for the irmware update it is strictly forbidden to disconnect the  communication cable or to remove the power supply of the devices not to endanger the proper functioning of the machine.
  • Page 83 9. Select item USB and then select the USB device among Update via USB interface those proposed (e.g. KPM302): ATTENTION: Only  during  the  irmware  update,  the  connection  be- Custom KPM302 tween PC and device must be direct, without the use of HUB device.

  • Page 85: Specification

    16 Mbytes Memory card SD/MMC Capacity = max 2 Gbytes PRINTER Resolution KPM302, TK302 203 dpi (8 dot/mm) KPM303, TK303 304 dpi (12 dot/mm) Thermal, ixed head Printing method Head life 50 Km / 100M pulses UPCA, UPCE, EAN13, EAN8, CODE39, ITF,...
  • Page 86 High quality = 110 mm/sec KPM302, TK302 Normal = 170 mm/sec High speed = 200 mm/sec High quality = 100 mm/sec KPM303, TK303 Normal = 125 mm/sec High speed = 150 mm/sec PAPER Thermal rolls, heat-sensitive side on outside of roll...
  • Page 87 Stand-by consumption 0.14 A POWER SUPPLY ELECTRICAL SPECIFICATIONS cod.963GE020000004 (OPTIONAL for KPM302, KPM303, INCLUDED for TK302, TK303)) Power supply voltage Auto Range, 90-132 VAC & 190-264 VAC Frequency from 47 Hz to 63 Hz Current (output) 4.17 A Power 100 W...

  • Page 88: Speciications For Rfid Reader/Writer

    7.2 Speciications for RFID reader/writer TRANSPONDER SPECIFICATIONS ETSI fully compliant to the European Regulation ETSI EN 300 220 (869.525 MHZ) FCC compliant to the US telecommunication regulation FCC part 15 (902-928 MHZ) Supported transponders for ISO 18000-6B UHF ultra high frequency RFID Philips UCODE EPC 1.19 (900 Mhz) EPC Class1 Gen2...

  • Page 89: Device Dimensions

    7.3 Device dimensions KPM302, KPM303 Length standard models 191 mm models with ejector device 212.7 mm models with triple feeder 307.5 mm Height 123 mm Width models without triple feeder 160 mm models with triple feeder 168 mm Weight models without triple feeder 3500 g models with triple feeder 5200 g...
  • Page 90 KPM302, KPM303 (standard models) M4 - N°4 holes 200,24 42,5 50,9 114,3...
  • Page 91 KPM302, KPM303 (CUT&DROP coniguration) M4 - N°4 holes 200,2 42,5 50,9 114,3...
  • Page 92 KPM302, KPM303 (BURSTER coniguration) M4 - N°4 holes 200,2 42,5 50,9 114,3...
  • Page 93 KPM302, KPM303 (models with ejector) 23.1 21.4 211.4...
  • Page 94 KPM302 (models with triple feeder) 67,5 94,6 86,5 2,5 Paper Out 5 - N°4 slots...
  • Page 95 KPM302 (models with triple feeder and in the CUT&DROP coniguration) 67,5 94,6 5 - N°4 slots 90,4 10,1...
  • Page 96 KPM302 (model with triple feeder and in the BURSTER coniguration) 67,5 94,6 86,5 2,5 Paper Out 5 - N°4 slots...
  • Page 97 TK302, TK303 Length 251.1 mm Height 192.6 mm Width 216 mm Weight 4000 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 252.1...
  • Page 98 TK302 (models with triple feeder) Length 331 mm Height 192.6 mm Width 216 mm Weight 4950 g NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 252.1...

  • Page 99: Device Dimensions With Paper Roll Holder

    7.4 Device dimensions with paper roll holder TK302, TK303 Length 411.2 mm Height 212.7 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 411,2 386,2 61,2 135,6 107,4...

  • Page 100: Device Dimensions With Ticket Tray

    7.5 Device dimensions with ticket tray TK302, TK303 Length 464 mm Height 192.6 mm Width 216 mm NOTE: All the dimensions shown in the following igure are in millimetres and referred to devices with covers closed  and without paper roll. 211,6 252,1 61,2 135,6...

  • Page 101: Power Supply Dimensions Cod. 963Ge020000004

    7.6 Power supply dimensions cod. 963GE020000004 Length 146,2 ± 0,5 mm Height 39 ± 0,5 mm Width 75,2 ± 0,5 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE 146,2 ± 0,5...

  • Page 103: Accessories

    8 ACCESSORIES The following table shows the list of available accessories for device. KPM302, KPM303 DESCRIPTION CODE 26600000000348 ADAPTER CABLE FOR POWER SUPPLY (see the paragraph 8.3) 26600000000349 ADAPTER CABLE FOR POWER SUPPLY WITH ON/OFF SWITCH (see the paragraph 8.3) 963GE020000004 POWER SUPPLY (for technical speciications, see the paragraph 7.1)
  • Page 104 26300000000453 WIRINGS KIT WITH NEAR PAPER END SENSORS (for models with triple feeder) (see paragraph 8.2) TK302, TK303 DESCRIPTION CODE 976BB010000003 (black) 976BB010000002 (white) 976BD010000001 (transparent) TICKET TRAY 976BA010000323 KIT FOR BURSTER CONFIGURATION 974BA010000312 PAPER ROLL HOLDER...

  • Page 105: Paper Roll Holder

    8.1 Paper roll holder For the device is available an external paper roll holder kit 974AU010000305 (supplied as an accessory). The kit makes it possible to use paper rolls with larger diameter (Øext.150mm max). The kit includes: 1. Paper roll pin. 2.
  • Page 106 Connect the cable for the near paper end sensor (NPE) to the device connector. NPE sensor board on the opposite side Place the roll holder as shown in figure and load the paper (see previous paragraphs).
  • Page 107 KPM302 (models with triple feeder) Insert the pin in the paper roll and then put the asembled roll on the support. Remove the cover for the triple feeder connectors by levering with a small slotted head screwdriver.
  • Page 108 Paper input 1 Paper input 2 Paper input 3 Connect the cable for the near paper end sensor (NPE) to the device connector related to the paper input to use. NPE sensor board on the opposite side Place the roll holder as shown in figure and load the paper (see previous paragraphs).
  • Page 109 The following igure shows the speciications for holder and paper roll. Ø max. 82,5 Ø max. 150 +0,2 - 0,2 NOTES: All the dimensions in igure are in millimetres. For external rolls diameter higher to 100 mm it’s recommended to use a paper pre-tensioning device.

  • Page 110: Wirings Kit With Near Paper End Sensors

    8.2 Wirings kit with near paper end sensors KPM302 (models with triple feeder) For the device is available a kit of wirings with near paper end sensor 26300000000453 (supplied as an accessory). The kit makes it possible the connection between triple feeder and near paper end sensors. The kit includes three wirings assembled with three near paper end sensors boards, as shown in following igure For the assembly procedure, proceed as follows: Remove the cover for the triple feeder connectors...

  • Page 111: Adapter Cable For Power Supply

    8.3 Adapter cable for power supply KPM302, KPM303 For the device are available two adapter cable supplied as accessory, for connecting the device to the external power sup- ply unit (cod. 963GE020000004 - optional): - cod. 26600000000348 : adapter cable - cod.

  • Page 113: Alignment

    9 ALIGNMENT Devices are provided with sensors for the use of alignment notch in order to handle: •  roll of tickets with pre-printed ields and a ixed length; •  FanFold module of tickets with pre-printed ields and a ixed length. The alignment notch may be formed by •  black mark printed on paper; •  hole between two tickets; •  gap between two labels.

  • Page 114: Enable Alignment

    9.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: •  one mobile sensor on the lower lat, •  one mobile sensor on the upper lat. To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...

  • Page 115: Calibration

    9.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 116 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...

  • Page 117: Technical Service

    10 TECHNICAL SERVICE In case of failure, contact the Technical Service by sending an e-mail to support@custom.it detailing: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release 5. Firmware type To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 support@custom.it...

  • Page 119: Advanced Functions

    11 ADVANCED FUNCTIONS 11.1 File sharing The device can be connected to a PC with a USB cable or an ETHERNET cable. Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating  parameters in two different ways: by iles sharing from Mass Storage, in case of USB connection, by iles sharing from FTP server connection, in case of Ethernet connection. FILE SHARING FROM SERVER MASS STORAGE CONNECTION 11.2 Drivers installation It is possible to install the new driver update directly into the folder “DRIVER”...

  • Page 120: Setup

    11.3 Setup It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive. You can enter the Flash Drive by iles sharing from Mass Storage or by ile sharing from FTP server connection. After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated. The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify device’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 121 RFID encoding 0*, 1 0 = AEA standard 1 = Custom01 USB VirtualCOM 0*, 1 0 = Disabled 1 = Enabled ATB RePrint after ERR 0*, 1 0 = Disabled 1 = Enabled Near Paper End 0*, 1 0 = Disabled 1 = Enabled [INTERFACE] RS232 Baud Rate...
  • Page 124 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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