Call Issues; Headset & Handset Issues; Audio Issues - Yealink SIP-T46G User Manual

User Guide for the SIP-T46G IP Phone
Why does the phone display "Network unavailable"?
Ensure that the Ethernet cable is plugged into the Internet port on the phone and the

Ethernet cable is not loose.
Ensure that the switch or hub in your network is operational.


Call Issues

Why can't I receive calls?
Check the SIP registration with your system administrator.

Check that the DND (Do Not Disturb) mode is disabled on your phone. Refer to

Disturb (DND)
Check that call forward is disabled on the phone. Refer to

Headset & Handset Issues
Why does my handset not work?
Check that the handset cord is fully connected to both the handset jack on the phone and
handset. Refer to
Why does my headset not work?
Check that the headset cord is properly connected to the headset jack on the phone. Refer

to Phone Installation
Check that the headset mode is activated.

Check that the headset volume is adjusted to an appropriate level. Refer to

page 24.

Audio Issues

Why can't I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For the

installation instructions, refer to
Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check

whether the dial tone is present for one of the audio modes.
If the dial tone exists on another audio mode, connect a different handset or headset to
isolate the problem.
64
on page 55.
Phone Installation on page 10.
on page 10.
Phone Installation
Call Forward on page 57.
on page 10.
Do Not
Volume on