Yealink SIP-T46G User Manual
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Summary of Contents for Yealink SIP-T46G

  • Page 2 Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
  • Page 6: About This Guide

    About This Guide Yealink SIP-T46G IP phone with Skype for Business firmware enables a new era in unified communications. It is designed to work with Skype for Business 2015. Connecting a Yealink SIP-T46G IP phone to Skype for Business Server allows you to place regular and...
  • Page 7 User Guide for the SIP-T46G IP Phone...
  • Page 8: Table Of Contents

    Table of Contents About This Guide ..............vi In This Guide ........................vi Table of Contents ..............viii Overview .................. 1 Hardware Component Instructions ..................1 Icon Instructions ........................3 LED Instructions ........................4 User Interfaces ........................5 Phone User Interface ......................5 Web User Interface ......................
  • Page 9 User Guide for the SIP-T46G IP Phone Customizing Your Phone ............39 General Settings ........................ 39 Language ......................... 39 Backlight .......................... 40 Contrast ..........................41 Time & Date ........................42 Administrator Password ....................44 Key as Send ........................45 Phone Lock ........................46 Audio Settings ........................
  • Page 10: Table Of Contents

    Table of Contents Placing Calls ........................93 Answering Calls ......................... 95 Ending Calls ........................96 Redialing Numbers ......................97 Auto Answer ........................97 Call Waiting ........................97 Call Mute ..........................99 Call Hold/Resume ....................... 99 Calendar ........................... 100 Setting up a Skype Conference in Outlook ............... 101 Setting up an Appointment in Outlook ..............
  • Page 11 Signing out of a Common Area Phone ................169 Better Together over Ethernet ..........171 Getting Started with Better Together over Ethernet ............ 171 Installing the Yealink Better Together over Ethernet Connector ......... 171 Enabling Better Together over Ethernet ................ 176 Configuring BToE ......................177 Paired Status........................
  • Page 13: Overview

     LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.
  • Page 14 User Guide for the SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—caller ID, call duration ① LCD Screen •...
  • Page 15 Overview Item Description Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line, ⑬ Hookswitch laying the handset down on the handset cradle, the phone disconnects from the line. Icons appearing on the LCD screen are described in the following table: Icons Description Local Favorites...
  • Page 16 User Guide for the SIP-T46G IP Phone Icons Description Bluetooth headset is both paired and connected Organizer Presenter Attendee The participant is muted Conference lock Available Busy Do Not Disturb Be Right Back/Off Work/Away Off Line Unknown Power Indicator LED...
  • Page 17: Phone User Interface

    The above introduces the default power indicator LED status. The status of the power indicator LED is configurable via web user interface. For more information, refer to Yealink_Microsoft_Skype_for_Business_Edition_IP_Phones_Administrator_Guide Two ways to customize configurations of your SIP-T46G IP phone: The user interface on the IP phone. ...
  • Page 18 User Guide for the SIP-T46G IP Phone The figure below shows the phone's menus and submenus.
  • Page 19: Web User Interface

    Overview In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press on the phone when the phone is idle.
  • Page 20: Redialing Numbers

    User Guide for the SIP-T46G IP Phone Options Phone User Interface Web User Interface --Log Upload √ --E911 Location Tip √ --Dial-now × --Live Dialpad × --Privacy Mode √ × Basic Call Features --Redialing Numbers √ × --Auto Answer √...
  • Page 21: Documentations

    Overview The following table shows documentations available for the SIP-T46G IP phone. Name Contents Where found Language Basic setup and In the package/ Quick Start Guide call features of the English/Chinese On the website phone Phone/Web user interface settings Basic call features...
  • Page 22 User Guide for the SIP-T46G IP Phone...
  • Page 23: Packaging Contents

    Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46G IP phone. Topics include: Packaging Contents  Phone Installation  Phone Initialization  Sign-in  Changing Presence Status  Account Lock ...
  • Page 24 User Guide for the SIP-T46G IP Phone Phone Stand  Handset & Handset Cord  Ethernet Cable  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. Power Adapter ...
  • Page 25 Getting Started Wall Mount Bracket  Headset  Wireless Headset Adapter EHS36  Bluetooth USB Dongle BT40 ...
  • Page 26 User Guide for the SIP-T46G IP Phone EXP40 Expansion Module  We recommend that you use the accessories provided or approved by Yealink. The use Note of unapproved third-party accessories may result in reduced performance. If your phone is already installed, proceed to Phone Initialization on page 14.
  • Page 27 Yealink Wall For more information on how to attach the wall mount bracket, refer to Mount Quick Installation Guide for Yealink IP Phones Connect the handset and optional headset Note The EXT port can also be used to connect an expansion module EXP40.
  • Page 28: Power Over Ethernet

    Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or the switch/hub device port. The IP phone should be used with Yealink original power adapter (5V/2A) only. The use of Note the third-party power adapter may cause the damage to the phone.
  • Page 29 Getting Started After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization by loading the saved configuration. The LCD screen displays "Welcome Initializing…Please wait" during the initialization. DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS...
  • Page 30 BToE Sign-in: This method uses the Skype for Business client to sign into Skype for  Business Server. You need to download and install the Yealink BToE Connector application on your PC first, ant then pair your phone to Skype for Business client.
  • Page 31 Getting Started To sign into the Skype for Business Server using User Sign in method via phone user interface: Press the Sign in soft key. Press , or the Switch soft key to select User Sign in. Enter your Skype for Business user’s sign-in address (e.g., 2216@yealinkuc.com) in the Address field.
  • Page 32 User Guide for the SIP-T46G IP Phone Enter the sign-in password in the Password field. Click Sign In to accept the change. To sign into Skype for Business Server using PIN Sign in method via phone user interface: Press the Sign in soft key.
  • Page 33 Getting Started Enter your personal identification number (e.g., user2216) in the Pin field. Click Sign In to accept the change. Device pairing for online is used to establish the connection between your phone and PC, so that you can sign into phone by web browser. This sign-in method is only applicable to Online account.
  • Page 34 User Guide for the SIP-T46G IP Phone To sign into Skype for Business Server using Device Pairing for Online method via phone user interface: Press the Sign in soft key. Press or the Switch soft key to select Device Pairing for Online.
  • Page 35 Getting Started The sign-in screen will appear if the email address is valid. Enter your Online account and password. (Optional) Check the Keep me signed in checkbox, so that you don't need to enter a password next time. 10. Click Sign in. 11.
  • Page 36 User Guide for the SIP-T46G IP Phone 12. Click Continue. 13. Click the account to sign in. If you click Use another account, enter another Online account and password, and then click Sign in. The phone will sign into the Skype for Business Server automatically.
  • Page 37 Getting Started The phone signs out of Skype for Business server. After you sign out of Skype for Business, the account-related features (calling, viewing Skype for Business contacts, calendar, etc.) are not available. However, you can still use other phone features. Signing out via web user interface at the path: Account->Register->Sign Out.
  • Page 38 User Guide for the SIP-T46G IP Phone Icon Status Description to contact. The contact is probably not available. This status is displayed for the following reasons: The contact's phone has been idle for  more than the idle time period setting—10 minutes by default.
  • Page 39 Getting Started To reset your presence status to the default: Press Press to highlight Reset Status. Press the Select soft key to accept the change or the Back soft key to cancel. Your status will be reset to “Available”. Always online feature can maintain current status of the phone until you manually change status.
  • Page 40 User Guide for the SIP-T46G IP Phone You can lock your account to prevent your account being signed in or signed out randomly. If account lock feature is enabled, users are prompted for administrator password to sign in or sign out.
  • Page 41 Getting Started To sign in when account lock is enabled via phone user interface: Press the Sign in soft key. Press to select the desired sign-in method. Enter the authentication information in the corresponding field respectively. Press the Sign in soft key. The screen will be shown as below: Enter the administrator password.
  • Page 42 User Guide for the SIP-T46G IP Phone Name Description Shows time and date and the feature status. For Status Bar more information, refer to Icon Instructions page 3. Show default account.  Show local favorites and Skype for  Business favorites. For more information,...
  • Page 43 Getting Started Press to enter the Status screen. You can change your account status manually. For more information, refer to Changing Presence Status on page 25. Press to enter the History screen. You can view All, Missed, Placed, Received and Forwarded lists.
  • Page 44 User Guide for the SIP-T46G IP Phone Press to enter the Directory screen. The directory window displays the groups and the number of members. You can press to select the desired group. Press to enter the Menu screen. The menu screen consists of seven menu items: Status, Features, Message, Calendar, Meet Now, Basic and Advanced.
  • Page 45 Getting Started The following table lists the input modes and character (or numbers) options for the keypad: Input Mode Keypad abc2äæ å abc2äæ å ABC2Ä Æ Å 2abcABC àáâãç àáâãç À Á Â Ã Ç def3èéêë def3èéêë DEF3ÈÉÊË 3defDEF ð ð...
  • Page 46 User Guide for the SIP-T46G IP Phone If you want to Then you can uppercase (A) characters, (depending what input mode you’re in) to lowercase (a) characters, enter the characters that is displayed on the or alphanumeric (2aB) keypad key.
  • Page 47 Getting Started If you want to Then you can the following special characters: *.,?!\-()@/:_;+&%=<>£$¥¤[]{}~^¡ ¿§#"|. If it is in the numeric (123 soft key) input mode, it will provide the following special characters: .*:/@[]. Press to position the cursor to the right of the text you want to delete, and then Delete text you entered.
  • Page 48 User Guide for the SIP-T46G IP Phone Enter the user name (admin) and password (admin) in the login page. Click Confirm to login. The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually.
  • Page 49 Getting Started Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv4 address for the IP phone, make sure that the IP mode is configured as IPv4 or IPv4 & IPv6. To configure a static IPv4 address via phone user interface: Press ->Advanced (default password: admin) ->Network->WAN Port->IPv4.
  • Page 50 User Guide for the SIP-T46G IP Phone To configure PPPoE via phone user interface: Press ->Advanced (default password: admin) ->Network->WAN Port->IPv4. Press , or the Switch soft key to select the PPPoE from the Type field. Enter the user name and password in the corresponding fields.
  • Page 51: Customizing Your Phone

    Customizing Your Phone You can customize your SIP-T46G IP phone by personally configuring certain settings, for example, backlight, time & date, ring tones and E911. You can also manage the contacts and call history. This chapter provides basic operating instructions for customizing your phone. Topics...
  • Page 52: Backlight

    User Guide for the SIP-T46G IP Phone Press the desired language. Press Save to accept the change. Text displayed on the phone user interface will change to the selected language. To change the language for the web user interface: Click on Settings->Preference.
  • Page 53: Contrast

    Customizing Your Phone You can also change the intensity of the LCD screen of EXP40 connected to the SIP-T46G IP phone. is configurable Contact your system Backlight time on Skype for Business Server only. Note administrator for more information. To configure the backlight via phone user interface: Press ->Basic->Display->Backlight.
  • Page 54: Time & Date

    User Guide for the SIP-T46G IP Phone The default contrast level is “6”. Press the Save soft key to accept the change or the Back soft key to cancel. The time and date are displayed in the middle of the status bar. You can configure the phone to obtain the time and date from the SNTP server automatically, or configure the time and date manually.
  • Page 55 Customizing Your Phone Press the Save soft key to accept the change or press the Back soft key to cancel. Note Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone. To configure the date and time manually via phone user interface: Press ->Basic->Date &Time->General->Manual Settings.
  • Page 56: Administrator Password

    User Guide for the SIP-T46G IP Phone The date formats available: Date Format Example (2016-2-16) WWW MMM DD Tue Feb 16 DD-MMM-YY 16-Feb-16 YYYY-MM-DD 2016-02-16 DD/MM/YYYY 16/02/2016 MM/DD/YY 02/16/16 DD MMM YYYY 16 Feb 2016 WWW DD MMM Tue 16 Feb Time and date format is configurable via web user interface at the path Settings->Time...
  • Page 57 Customizing Your Phone Enter the new password in the Confirm PWD field. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password. You can set the "#"...
  • Page 58: Phone Lock

    User Guide for the SIP-T46G IP Phone If the Skype for Business Server is configured to forcibly lock the phone, user can use phone lock feature to lock the phone to prevent it from unauthorized use. And the IP phone will prompt the user to configure an unlock PIN at the initial sign-in.
  • Page 59 Customizing Your Phone When the locked phone engages in a call: You can place the call on hold, mute or unmute the call, end the call or dial emergency numbers only. Note Phone status will change to Away after the phone is locked and the phone will revert to previous status when unlocked.
  • Page 60: Volume

    User Guide for the SIP-T46G IP Phone To disable the phone lock feature via phone user interface: Press ->Advanced (default password: admin) ->Phone Lock. Press , or the Switch soft key to select Disabled from the Lock the phone field.
  • Page 61: Ring Tones

    Customizing Your Phone To adjust the volume when the phone is ringing: Press to adjust the ringer volume. To adjust the volume when the phone is during a call: Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset).
  • Page 62 User Guide for the SIP-T46G IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. A ring tone for the phone is configurable via web user interface at the path Settings->Preference->Ring Type.
  • Page 63: Skype For Business Directory

    Customizing Your Phone If boss-admin is configured, the Bosses or Delegates group appears depending on your role. For more information on boss-admin feature, refer to Boss-Admin Feature on page 123. You can add more Skype for Business groups via Skype for Business client. The Skype for Business directory on your phone displays all Skype for Business contacts of your Microsoft Skype for Business client.
  • Page 64 User Guide for the SIP-T46G IP Phone Right-click the contact, and then click Add to Contacts List. Select the desired group. The contact is added to the selected group. You can view the following information about each contact on the phone: The contact’s presence icon...
  • Page 65: Boss-Admin Feature

    Customizing Your Phone your role. For more information on boss-admin feature, refer to Boss-Admin Feature on page 123. Press the Enter soft key. Press to select the desired contact. Press Detail soft key. The detailed information (e.g., display name, address or email) of the contact appears on the LCD screen.
  • Page 66 User Guide for the SIP-T46G IP Phone Adding Skype for Business Favorites To add contacts as favorites via Skype for Business client: Right-click a contact. Click Add to Favorites. Viewing Skype for Business Favorites You can view the Skype for Business favorites on the idle screen or Skype for Business...
  • Page 67 Customizing Your Phone To view the Skype for Business favorites on the idle screen: By default, Skype for Business favorites are displayed behind the local favorites on the idle screen. To view the Skype for Business favorites in the directory: Press ->Favorites.
  • Page 68: Local Directory

    Contacts can be added either one by one or in batch using a local contact file. Yealink IP phones support both *.xml and *.csv format contact files, but only support *.xml format download for local contact file.
  • Page 69 Customizing Your Phone To add a local contact from Skype for Business directory via phone user interface: Press Press to select the Skype for Business group (e.g., Favorites or Other Contacts) that contains the desired contact. If boss-admin is configured, the Bosses or Delegates group appears depending on your role.
  • Page 70 User Guide for the SIP-T46G IP Phone Press the Save soft key to add a contact to the local directory. The entry is successfully saved to the local directory. You can view the following information about each contact on the phone: The contact’s display name...
  • Page 71 Customizing Your Phone Press the Option soft key, and then press to select Detail from the prompt list. Press the Back soft key to return to the pervious screen. To edit a contact in the local directory: Press ->Local Directory. Press to select the desired group.
  • Page 72 User Guide for the SIP-T46G IP Phone To delete a contact from the local directory: Press ->Local Directory. Press to select the desired group, and then press the Enter soft key. Press to highlight the desired contact. Press the Option soft key, and then press to select Delete from the prompt list.
  • Page 73 Customizing Your Phone Click Browse… to locate a contact list file (the file format must be *.xml) from your local system. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?". Click OK to complete importing the contact list.
  • Page 74 User Guide for the SIP-T46G IP Phone It will prevent importing the title of the contact information which is located in the first line of the CSV file. Click Import CSV to import the contact list. (Optional) Mark the On radio box in the Del Oldcontact field.
  • Page 75 Customizing Your Phone To export a contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system. Favorites are the contacts in your directory that you call most often. You need to assign an index number for a favorite contact.
  • Page 76 User Guide for the SIP-T46G IP Phone The valid value of index number ranges from Null to 27 and the lowest number is Null. The contact with the lowest index number displays first. Press the Save soft key to accept the change or the Back soft key to cancel.
  • Page 77 Customizing Your Phone You can view the local favorites on the idle screen or local favorites screen. To view the local favorites on the idle screen: The local favorite is indicated by the icon on the idle screen. By default, local favorites are displayed before the Skype for Business favorites on the idle screen.
  • Page 78 User Guide for the SIP-T46G IP Phone To reorder your favorites: Press ->Local Directory->Favorites. Press to highlight the desired contact. Press Option soft key, and then press to select Detail from the prompt list. Press , or the Switch soft key to select the desired index number from...
  • Page 79 Press the Save soft key to accept the change or the Back soft key to cancel. The phone uses the new index number to order the favorite. Local favorites and Skype for Business favorites of SIP-T46G IP phones are displayed on the idle screen. By default, local favorites are displayed before the Skype for Business favorites.
  • Page 80 User Guide for the SIP-T46G IP Phone – If Preferential is selected, local favorites will be displayed before the Skype for Business favorites on the idle screen. – If General is selected, the local favorites will be displayed behind the Skype for Business favorites on the idle screen.
  • Page 81 Customizing Your Phone – If a contact has multiple numbers, you can press to select the desired number, and then press the Call soft key or press You can search the contacts on the pre-dialing screen or Skype for Business directory. On the pre-dialing screen, you can search for Skype for Business contacts, local ...
  • Page 82 User Guide for the SIP-T46G IP Phone If boss-admin is configured, the Bosses or Delegates group appears depending on your role. For more information on boss-admin feature, refer to Boss-Admin Feature on page 123. Press the Search soft key. Enter the first few continuous characters of the contact name or the contact number.
  • Page 83 Dial search delay feature is configurable via web user interface only. The SIP-T46G IP phone maintains call history lists of Missed, Placed, Received and Forwarded. Each call history list supports up to 100 entries. You can view the call history, place a call, or delete an entry from the call history list.
  • Page 84 User Guide for the SIP-T46G IP Phone To view the call history: Press The LCD screen displays all call records. Press to switch between All, Missed, Placed, Received and Forwarded call lists. Press to select the desired entry. Press the Detail soft key.
  • Page 85: Headset Use

    Customizing Your Phone call lists. Press to select the desired entry. Press the Delete soft key. If you want to use a wired headset, physically connect your headset to the phone and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation on page...
  • Page 86: Dual Headset

    User Guide for the SIP-T46G IP Phone To enable headset prior via web user interface: Click on Features->General Information. Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: Physically connect the headset.
  • Page 87: Bluetooth

    Note Dual headset is configurable via web user interface only. The SIP-T46G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range.
  • Page 88 User Guide for the SIP-T46G IP Phone To enable the Bluetooth mode via phone user interface: Press ->Basic->Bluetooth. Press , or the Switch soft key to select On from the Bluetooth field. Press the Save soft key to accept the change.
  • Page 89 Customizing Your Phone The LCD screen prompts the following message: The phone proceeds to scan the local Bluetooth devices. When the phone completes scan, it will display the available Bluetooth devices on the LCD screen. Select the desired Bluetooth headset and then press Connect soft key. Enter the PIN in the Password field.
  • Page 90 User Guide for the SIP-T46G IP Phone The Bluetooth icon appears on the LCD screen. With the Bluetooth headset paired and connected, you can use the Bluetooth headset to place and answer calls. For more information, refer to the documentation from the Bluetooth headset manufacturer.
  • Page 91 Enter the desired name in the Device Name field. The default device name is “Yealink-T46G”. Press the Save soft key to accept the change or the Back soft key to cancel. The preconfigured Bluetooth device name will display in scanning list of other...
  • Page 92 User Guide for the SIP-T46G IP Phone To disconnect your Bluetooth headset from your phone: Press ->Basic->Bluetooth->Paired Bluetooth Device. Select the connected Bluetooth headset. Press the Disconnect soft key. The Bluetooth headset is disconnected. To connect it to your phone again, press the Connect soft key.
  • Page 93 Customizing Your Phone The LCD screen prompts the following warning “Delete the selected item?”. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Note You can also delete all headsets by pressing the Option soft key and then select Delete All.
  • Page 94: E911

    User Guide for the SIP-T46G IP Phone E911 (Enhanced 911) is a location technology that enables the called party to identify the geographical location of the calling party. For example, if a caller makes an emergency call to E911, the feature extracts the caller's information for the police department to immediately identify the caller's location.
  • Page 95: Location Notification

    Customizing Your Phone Click Confirm to accept the change. When the location is set, no matter whether E911 location tip is enabled or disabled, the Note LCD screen will not prompt the location notification. E911 location tip feature is configurable via web user interface only. When E911 location tip feature is enabled and the location of the phone is not set, the location notification depends on the configuration on the Skype for Business Server.
  • Page 96 User Guide for the SIP-T46G IP Phone Press the Ignore soft key. The phone will display the disclaimer configured on the Skype for Business Server. You can press the Back soft key to return to the idle screen or press the Add soft key to enter the Location Edit screen.
  • Page 97 Customizing Your Phone You can add the location information in one of the two ways: Reload the location formation from the Skype for Business Server.  Add the location formation manually.  The network administrator configures geographical location on the Skype for Business Server for the phone.
  • Page 98: Emergency Call

    Location is configurable via web user interface at the path Settings->Location. Note SIP-T46G IP phone has 24 country locations for you to choose. The country names are displayed in alphabetical order. To view the location information via phone user interface: Press ->Status->Location.
  • Page 99: Dial-Now

    Customizing Your Phone number (e.g., 910086), the LCD screen is shown as below: You can cancel or hold the emergency call only. If call forward feature is configured in advance, the call forward feature will be disabled automatically after calling the emergency number. If the call forward feature is not manually enabled again after the emergency call, it will be enabled automatically after two hours and its settings will also be restored.
  • Page 100 User Guide for the SIP-T46G IP Phone Syntax Description character which matches any of a set of characters. Example: "91[5-7]1234" would match "9151234", "9161234", "9171234". The parentheses "( )" can be used to group together patterns, for instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3"...
  • Page 101: Live Dialpad

    Delay time for dial-now rule is configurable via web user interface only. You can enable live dialpad feature on the SIP-T46G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time.
  • Page 102: Privacy Mode

    User Guide for the SIP-T46G IP Phone To enable live dialpad via web user interface: Click on Settings->Preference. Select Enabled from the pull-down list of Live Dialpad. Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only.
  • Page 103 Customizing Your Phone To modify the privacy mode from the phone: Press Menu->Features->Private Mode. Do one of the following: If the privacy mode is disabled on the Skype for Business Server, the phone LCD screen displays as below: Mark the desired radio box. If the privacy mode is enabled on the Skype for Business Server, the phone LCD screen displays as below: Mark the desired radio box.
  • Page 104 User Guide for the SIP-T46G IP Phone If the privacy mode is disabled on the Skype for Business Server: Mark the desired radio box. If the privacy mode is enabled on the Skype for Business Server: Mark the desired radio box.
  • Page 105: Inbound Private Line

    Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a Skype for Business conference call. You can also use calendar, response groups or boss-admin Skype for Business feature.
  • Page 106 User Guide for the SIP-T46G IP Phone Using the handset  Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can search for the contacts and then dial from the result list. For more information,...
  • Page 107 IP phone can handle a maximum of 50 calls at one time. To place multiple calls: You can have more than one call on your SIP-T46G IP phone. To place a new call during an active call, do one of the following: Press the line key.
  • Page 108 User Guide for the SIP-T46G IP Phone Answering When Not in Another Call Call duration and destination will always appear on the LCD screen for the active call. To answer a call using the handset: Pick up the handset. To answer a call using the hands-free speakerphone mode:...
  • Page 109 Basic Call Features To redial the last dialed number from your phone: Press twice. A call to your last dialed number is attempted. To redial a previously dialed number from your phone: Press when the phone is idle. Press to select the desired entry from the placed calls list. Press or the Call soft key.
  • Page 110 User Guide for the SIP-T46G IP Phone receive another call while there is already an active call on the phone. Otherwise, another incoming call is automatically rejected by the phone with a busy message when there is an active call on the phone. You can also enable or disable the phone to play a warning tone when receiving another call.
  • Page 111 Basic Call Features Press More->FWD VM to forward the incoming call to voice mail. Call waiting is configurable via web user interface at the path Features->General Information->Call Waiting. Call waiting tone is configurable via web user interface at the path Features->Audio->Call Waiting Tone.
  • Page 112 If more than two calls are on hold, a numbered prompt appears on the LCD screen, for example "2/4", indicating that this is the first call out of second calls. Yealink Skype for Business phones integrates with the Microsoft Exchange calendar feature. If your phone is configured to connect to the Microsoft Exchange Server, and the Microsoft®...
  • Page 113 Basic Call Features To set up a Skype conference in outlook: Open Outlook and go to your calendar. Click HOME->New Skype Meeting. In the To box, enter the email addresses of your invitees. Enter a subject, location, and then select the start and end time. Enter the content about the Skype conference.
  • Page 114 User Guide for the SIP-T46G IP Phone Click Home->New Items->More Items->Recurring Appointment. Enter the appointment time. Click OK. Enter a subject, location and the appointment content. Click Save & Close. An appointment reminder will display on the phone screen 15 minutes before the appointment starts.
  • Page 115 Basic Call Features Click Home->New Items->More Items->Recurring Meeting. Enter the meeting time. Click OK. In the To box, enter the email addresses of your invitees. Enter a subject, location and the meeting content. Click Send. A meeting reminder will display on the phone screen of organizer and invitees 15 minutes before the meeting starts.
  • Page 116 User Guide for the SIP-T46G IP Phone Click Home->New Items->More Items->Recurring Event. Enter the event time. Click OK. Enter a subject, location and the event content. Click Save & Close. An event reminder will display on the phone screen 15 minutes before the event starts.
  • Page 117 Basic Call Features To view the calendar via phone user interface: Press ->Calendar. The calendar displays the schedules of today by default. Name Description Shows all the days which have schedules in the Month view selected month. Shows all schedules of the selected day, Day view including the subject, start and end time.
  • Page 118 User Guide for the SIP-T46G IP Phone – Press the Back soft key to return to the pervious screen. Day view shows all schedules of the selected day, including the subject, start and end time. To navigate Day view: Press ->Calendar.
  • Page 119 Basic Call Features To view schedules via phone user interface: Press ->Calendar. Press the Month soft key to enter the Month view. Press to select a desired month. Press to select a desired day. Press the Enter soft key. Press to select the desired schedule, and then press the Detail soft key to view details of a specific schedule.
  • Page 120 User Guide for the SIP-T46G IP Phone If you receive a reminder of an appointment, meeting or event, you can: Press the Ignore soft key to permanently remove the reminder from the screen and  stop all future reminders for this schedule.
  • Page 121 Basic Call Features If you do not deal with the reminder when rest time ends, the “immediately” will replace the rest time. The reminder will show “overdue” when the schedule is overdue. You can join Skype conference from the calendar in following three ways: From schedule reminder to join a Skype conference ...
  • Page 122 User Guide for the SIP-T46G IP Phone – Press the Detail soft key to view specific information about the Skype conference, and then press the Join soft key. To join a Skype conference from Schedule view: Press ->Calendar. Press the Month soft key to enter the Month view.
  • Page 123 Basic Call Features If you schedule a Skype conference call via Microsoft Outlook Conferencing (Plug-In), dial-in number and Conference ID will be sent to invitees in an email. They can join the Skype conference from phone by dialing dial-in number and Conference ID. You can also obtain the dial-in number and Conference ID from the phone.
  • Page 124: Viewing The Dial-In Number And Conference Id

    User Guide for the SIP-T46G IP Phone You can also view the dial-in number and Conference ID during a conference call. For more information, refer to Viewing the Dial-in Number and Conference ID on page 142. To join a Skype conference by dialing the conference dial-in number: Dial the conference dial-in number (e.g., 15915).
  • Page 125 Basic Call Features SIP-T46G IP phone supports the following static forwarding ways: Forward to Voice Mail: incoming calls are forwarded to voice mailbox.  Forward Calls to Number: incoming calls are forwarded to the preset number.  Simultaneously Call: the preset number will ring simultaneously when you receive ...
  • Page 126 User Guide for the SIP-T46G IP Phone If you select Simultaneously Call, and then press the Enter soft key: Enter the desired number in the Simultaneously Ring field. Press the Save soft key to accept the change. The prompting message “Simultaneously Ring On” appears on the LCD screen.
  • Page 127 Basic Call Features incoming call. My delegates: the phones of designated delegates will ring simultaneously  when you receive an incoming call. My Team-Call Group: all members in the designated group will ring  simultaneously when you receive an incoming call. To forward incoming calls immediately without ringing your phone: In Skype for Business client, click and then select Call Forwarding Settings.
  • Page 128 User Guide for the SIP-T46G IP Phone Incoming calls are forwarded directly to the voice mailbox. The LCD screen is shown as below: If you select New Number or Contact: Select the contact or enter the phone number you want to forward calls to.
  • Page 129 Basic Call Features Add the delegates you want to forward calls to when you receive an incoming call. The phone of the delegates will ring after the time specified by you. The LCD screen is shown as below: To ring other phones simultaneously when your phone is ringing: In Skype for Business client, click and then click Call Forwarding Settings.
  • Page 130 User Guide for the SIP-T46G IP Phone Depending on your selection: If you select New Number: Enter the phone number in the pop-up window, and then click OK to accept the change. The number will ring simultaneously when you receive an incoming...
  • Page 131 Basic Call Features If you select My Delegates: Add the delegates you want to ring simultaneously when you receive an incoming call. The phone of the delegates will ring after the time specified by you. If you select My Team-Call Group: Add the contacts in the Team-Call Group.
  • Page 132 User Guide for the SIP-T46G IP Phone When simultaneously ring feature is enabled, the LCD screen is shown as below: If one member answers the call, other phones will stop ringing. To turn off the call forwarding: In Skype for Business client, click and then select Turn Off Call Forwarding.
  • Page 133 Basic Call Features You can also enter the first few continuous characters of the contact name, phone number or the contact address, and then press the navigation keys to scroll through the result list and select the desired contact. Press the Directory soft key to select the desired contact from the contact list you want to forward the incoming call to, and then press the FWD soft key.
  • Page 134 User Guide for the SIP-T46G IP Phone Press , or the Switch soft key to select Disabled to disable the forward international. Press the Save soft key to accept the change. Forward international is configurable via web user interface at the path Features->General Information->Fwd International.
  • Page 135 All agents are called at the same time for every incoming call, regardless of their current presence. For example, a response group named “yealink” is configured in advance. When a user named “Hedy” calls the response group, the screen of the agent’s phone is shown as...
  • Page 136 User Guide for the SIP-T46G IP Phone Boss-Admin Scenario: The system administrator has configured the phone number 2248 to be the delegate of phone number 2216. For more information on how to assign delegates on the Skype for Business client, refer to Assigning/Removing Delegates page 123.
  • Page 137 Basic Call Features Business contact. Select the desired delegates from the Choose a Delegate dialog box. Click OK. Click OK in the Delegates dialog box. 10. Click OK in the Options dialog box. To remove a delegate from Skype for Business client: Open Skype for Business client.
  • Page 138 User Guide for the SIP-T46G IP Phone Click Edit my delegate members. Check the checkbox of the delegate you want to remove. Click Remove. Click OK in the Delegates dialog box. Click OK in the Options dialog box. Once a user is assigned to be a delegate of the boss on the Skype for Business client, a...
  • Page 139 Basic Call Features To view your bosses: Press ->Bosses. Your boss(es) will be displayed. Once a boss is assigned delegates on the Skype for Business client, a Delegates group will appear on the boss’s phone automatically. To view your delegates: Press ->Delegates.
  • Page 140 User Guide for the SIP-T46G IP Phone The delegate’s phone stops ringing and the LCD screen of the delegate’s phone is shown below: To answer an incoming call on a delegate’s phone: Press the Answer soft key or The boss’s phone stops ringing and the LCD screen of the boss’s phone is shown below: To place a call on hold on a boss’s phone:...
  • Page 141 Basic Call Features To place a call on hold on a delegate’s phone: Press the Hold soft key or to place the call on hold. The Boss Admin line key LED of the boss’s phone flashes green. The Boss/Admin screen appears on the boss’s phone. (A call from 2224-cgc to Lin Wei) Either boss or delegate can resume the held call.
  • Page 142 User Guide for the SIP-T46G IP Phone The delegate presses the Boss Admin line key to view the calls that are held by boss. (A call from 2224-cgc to Lin Wei) Press the Resume soft key. The call will be resumed by delegate, and the boss will drop the call automatically.
  • Page 143 Basic Call Features will drop the call automatically. If a boss is unavailable to answer calls, delegates can transfer the calls directly to a boss’s voicemail. The caller can follow the voice prompt to leave the voice mail. To transfer a delegation call to the boss’s voicemail: Do one of the following: Before the delegate answers the incoming call: Press the BossVM soft key to forward the incoming call to boss’s voice mail directly.
  • Page 144 User Guide for the SIP-T46G IP Phone To make a safe transfer to a boss’s phone: Press More->Safe Tran during a call. The call is placed on hold. When the boss answers the call, the call will be transferred to the boss successfully.
  • Page 145 Basic Call Features Press to select On behalf from the prompt list. Enter the number or press the Directory soft key to select the desired contact, and then press , or the Send soft key. The call displays “Calling On behalf of XXX” on the delegate’s phone. The delegate displays a notification after the third-party answers the phone.
  • Page 146 User Guide for the SIP-T46G IP Phone add the boss’s line to the conference. The LCD screen of the delegate’s phone is shown below: Press the OK soft key. The LCD screen of the delegate’s phone is shown below: When the boss joins the conference call, the delegate can choose to continue or leave the conference.
  • Page 147 Basic Call Features only his/her phone rings even though a secretary has been designated as his/her delegate for ring simultaneously feature. The system administrator can assign a private line to boss in one of the following situations occurs: The boss doesn’t want to miss important calls denied by his DND status. ...
  • Page 148 User Guide for the SIP-T46G IP Phone You can transfer a call to another party in one of the two ways: Blind Transfer: Connect a second party to a third party before the third party  answers. Attended Transfer: Connect a second party to a third party after the third party ...
  • Page 149 Basic Call Features To perform an attended transfer: Press or the Transfer soft key during a call. Enter the number or press the Directory soft key to select the desired contact from the contact list you want to transfer the call to. You can also enter the first few continuous characters of the contact name, phone number or the contact address, and then press the navigation keys to scroll through the result list and highlight the desired contact.
  • Page 150 User Guide for the SIP-T46G IP Phone Group call pickup is used for picking up incoming calls within a pre-defined group. If the group receives many incoming calls at once, the user will pick up the first incoming call, by dialing the group pickup code. This feature depends on support from a Skype for Business Server.
  • Page 151 Basic Call Features You can initiate a Skype for Business conference call, add and invite contacts to a conference call from phone. To initiate a Skype for Business conference call via phone user interface: Place a call to the first party. When the first party answers the call, press the Conference soft key to invite a new call to the Skype for Business conference.
  • Page 152 User Guide for the SIP-T46G IP Phone You can initiate a Skype conference call on the Skype for Business client. To initiate a Skype for Business conference call from the Skype for Business Client: Place a call to the first party.
  • Page 153 Basic Call Features Repeat the steps 2-3 to add more parties to the conference. To initiate a Skype for Business conference call by meet now via phone user interface: Press Menu->Meet Now. You will initiate a Skype for Business conference call directly. Press the Add soft key.
  • Page 154 User Guide for the SIP-T46G IP Phone To initiate a Skype for Business conference call by meet now from the Skype for Business client: Click on the Skype for Business client, and then select Meet Now. You will initiate a Skype for Business conference call directly.
  • Page 155 Basic Call Features the organizer or presenters accept(s) the call. For more information, refer to Locking or Unlocking the Conference on page 148. When you initiate or join a conference call, you can view the conference participants. Conference participants consist of the following three roles: Organizer ( ): A user who creates a conference.
  • Page 156 User Guide for the SIP-T46G IP Phone All participants can place the conference call on hold. To place the conference call on hold: Press the Hold soft key during an active conference call. Other participants can hear each other. Note The phone will beep softly every 30 seconds to remind you that you still have a call on hold.
  • Page 157 Basic Call Features hear the muted participant. The mute icon is displayed at the right of the participant who is muted. The mute key LED of the muted participant’s phone illuminates solid red. The LCD screen of the muted participant’s phone is shown below: To unmute the conference participants by organizer or presenters: Press More->Members.
  • Page 158 User Guide for the SIP-T46G IP Phone The LCD screen of the muted participant’s phone is shown below: The muted participants can also press to unmute themself. The organizer and presenters can promote other conference participants from attendees to presenters, or demote conference participants from presenters to attendees.
  • Page 159 Basic Call Features The LCD screen of all participants’ phone is shown below: To promote conference participant: Press More->Members. Press to select the desired attendee. Press the Presenter soft key to promote an attendee to presenter. The participant is now a presenter who can manage conference attendees. And the LCD screen of all participants’...
  • Page 160 User Guide for the SIP-T46G IP Phone To enable conference announcements: During a conference call, press More->E.Anc to enable announcement. To disable conference announcements: During a conference call, press More->U.Anc to disable announcement. Only the organizer and presenters can lock or unlock the conference.
  • Page 161 Basic Call Features The icon appears on the LCD screen. The conference is locked, and anyone that tries to join the call will enter the lobby and hear music until the organizer or presenters accept the call. To unlock a conference: During an active conference, press More->ConfUnLock.
  • Page 162 User Guide for the SIP-T46G IP Phone The invitee will enter the lobby until the organizer or presenters accept the call. The LCD screen of the organizer’s or presenters’ phones is shown below: The organizer or presenters admit a new call to join a locked conference:...
  • Page 163 Basic Call Features The caller fails to join the locked conference, and the caller drops the call automatically. All conference participants cannot remove themselves. An organizer can remove presenters and attendees. A presenter can remove other presenters and attendees. To remove a conference participant: Press More->Members.
  • Page 164: Call Park

    User Guide for the SIP-T46G IP Phone All participants can leave the conference at any moment. To leave the conference: Press the EndCall soft key. Other participants remain connected. A notification is displayed on other participants' phone informing that the participant removes from the conference.
  • Page 165 Basic Call Features User on phone A wants to deal with some things or take the call in a conference room for privacy, then press Park soft key on phone A. The LCD screen of phone A displays the call park orbit number. To retrieve the parked call on phone A: After things are processed, user on phone A presses Retrieve soft key to retrieve the parked call.
  • Page 166: Voice Mail

    User Guide for the SIP-T46G IP Phone You can leave voice mails for someone else using the SIP-T46G IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone.
  • Page 167 Basic Call Features To listen to the voice mail when sign into the phone using PIN Authentication, do the following: When the LCD screen prompts that the phone receives a new voice mail and the power indicator LED slow flashes red, press or press ->Message.
  • Page 168 User Guide for the SIP-T46G IP Phone To listen to the voice mail: Press ->Message. You can view the contacts that left the voice mails, the received date, the contact’s presence status and the status of the visual voice mails.
  • Page 169 Basic Call Features To call a contact: Press ->Message. Press to select the desired voice mail. Press the Detail soft key to view the detail, and then press the Call soft key to call the contact. The following icons indicate the status of the voice mail: Unread voice mail ...
  • Page 170 User Guide for the SIP-T46G IP Phone The voice mail icon will change from To delete the voice mail: Press ->Message. Press to select the desired voice mail. Press the Detail soft key to view the detail, and then press the Delete soft key.
  • Page 171 Basic Call Features To configure paging list via phone user interface: Press Menu->Features->Paging List. Press to select a desired paging group. The default tag is Empty if it is not configured before. Press the Option soft key, and then press the Edit soft key. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field.
  • Page 172 User Guide for the SIP-T46G IP Phone is configured successfully the second line key is assigned as the If the paging group paging key automatically. You can press it to enter the paging list. Repeat steps 2 to 6, you can add more paging groups.
  • Page 173 Basic Call Features The default codec is G722. Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the LCD screen will display the icon to indicate that it is providing high definition voice. Default codec for multicast paging is configurable via web user interface only. You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling.
  • Page 174: Multicast Paging

    User Guide for the SIP-T46G IP Phone Paging Priority Active The Paging Priority Active parameter decides how the phone handles incoming multicast paging calls when there is already a multicast paging call on the phone. If enabled, the phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold.
  • Page 175 Basic Call Features or press Menu->Features->Paging List. During a call, press the second line key (indicating the paging key). During a call, press Hold soft key, and then press More->NewCall, and then press the second line key (indicating the paging key). Press to select the desired group.
  • Page 176: Branch Office Resiliency

    User Guide for the SIP-T46G IP Phone Press or the Paging soft key to send RTP . Both the sender’s and receiver’s phones play a warning tone and the receiver automatically answers the multicast RTP session in the speakerphone mode.
  • Page 177 Basic Call Features Presence icon on the phone touch screen is displayed as (Unknown).  User is not able to change his presence status manually.  User is not able to use calendar feature.  User is not able to receive the voice mail as exchange is unreachable. ...
  • Page 178 User Guide for the SIP-T46G IP Phone...
  • Page 179: Common Area Phone

    Common Area Phone Common area phones are IP phones that are not associated with an individual user. Instead of being located in someone’s office, common area phones are typically located in building lobbies, cafeterias, employee lounges, conference rooms, and other locations where a large number of people are likely to gather.
  • Page 180 User Guide for the SIP-T46G IP Phone The phone can sign into the last CAP account automatically after the phone  recovers from network failure, sever failure or being off line. The phone can sign into the last CAP account automatically after rebooting.
  • Page 181 Common Area Phone To switch a CAP account to a Skype for Business account: Press the User Sign in soft key when the phone is idle. Press to select the desired sign in method, and then enter your information to sign in a Skype for Business account. For more information on sign-in, refer to Sign-in on page 17.
  • Page 182 User Guide for the SIP-T46G IP Phone To sign out of a Common Area Phone: Press ->Advanced (default password: admin or the unlock PIN) ->CAP Sign Out. Press or the CAP sign out soft key. The current CAP account will sign out.
  • Page 183: Better Together Over Ethernet

    Skype for Business client for third party call control. You can place, answer, and hold audio calls from your SIP-T46G IP phone and the Skype for Business client on your PC simultaneously. In order to use BToE, you need to download and install the Yealink BToE Connector application on your PC.
  • Page 184 Ensure that the dialog lists YEALINK NETWORK TECHNOLOGY CO., LTD. as the verified publisher and click Yes. If the YEALINK NETWORK TECHNOLOGY CO., LTD. is not listed as the publisher, click No and download the application again from the Yealink website.
  • Page 185 The Yealink BToE Connector Setup Wizard is displayed as below: Click Browse… to select an installation folder and click Install to begin the installation. By default, the Yealink BToE Connector application is installed in the directory C:\Program Files\Yealink\Yealink BToE Connector\.
  • Page 186 User Guide for the SIP-T46G IP Phone A status bar showing the Yealink BToE Connector installation’s progress is displayed as below: The installation may take several minutes. A Windows Security is displayed as below during installation: Click Always trust software from “YEALINK NETWORK TECHNOLOFY CO., LTD”, and...
  • Page 187 Better Together over Ethernet After the software has completed installing, a dialog is displayed as below: The checkbox of Run Yealink BToE Connector 3.0.0.10 is checked by default, as shown above. If the checkbox of Run Yealink BToE Connector 3.0.0.10 is not checked, you need to start the Yealink BToE Connector manually.
  • Page 188 Skype for Business client. For more information, refer to BToE Sign-in page 181. Click Settings(P), you can set up the Yealink BToE Connector, and then click OK to  save. Click About(A), you can view the information of Yealink BToE Connector.
  • Page 189 Better Together over Ethernet client to enable BToE. This section provides information on how to pair your phone with your Skype for Business client. You should enable the BToE feature on the phone, and then enter the correct pairing PIN to complete pairing your phone with Skype for Business client.
  • Page 190 User Guide for the SIP-T46G IP Phone Paired (Sign Out): Your phone and your Skype for Business client are paired but fail  to sign in. The reason may be the user signing on your phone differs from the one signing on the Skype for Business client, or there is no user signing on your phone.
  • Page 191 ->Advanced (default password: admin) ->BToE. View the BToE paired status in the BTOE pairing status field. Ensure that the Yealink BToE Connector application is running on your PC. To pair your phone with your Skype for Business client, do one of the following: If connect your PC to the PC port on IP phone using an Ethernet cable (network of the PC will be provided by the PC port of the phone).
  • Page 192 If it is the first time to pair your phone with Skype for Business client, the PC starts to install device driver software, you can click to view the status. After installation, the Yealink BToE Connector and the application driver run successfully, a prompt message is displayed in the system tray:...
  • Page 193 Better Together over Ethernet The Yealink BToE connector interface is displayed as below when your phone and the Skype for Business client are paired successfully: The phone LCD displays the prompts “BToE Connect Succeed”. Note After a successful pairing, you don’t need to enter the BToE pairing PIN next time unless the PIN is changed.
  • Page 194 User Guide for the SIP-T46G IP Phone To sign into the Skype for Business Server using BToE Sign-in method: If the Skype for Business client is already logged on, but the phone is not: A logon dialog will pop up on your PC to prompt you to enter the logon password.
  • Page 195 Better Together over Ethernet Right-click on , and then select Sign in by Lync(L). A logon dialog will pop up on your PC to prompt you to enter the logon password. Enter the password in the Password field. Click OK. The phone will sign in the same account as Skype for Business client automatically.
  • Page 196 To select the IP phone as your primary device: In Skype for Business client, click . As shown below: Select Yealink SIP-T46G Phone as your primary device. After finishing the above steps, you can use BToE feature. Note Yealink SIP-T46G Phone...
  • Page 197 Better Together over Ethernet while providing you with quality audio through your phone. After BToE is enabled, you can answer, place, hold and resume calls with your Skype for Business contacts on your phone and the Skype for Business client on your PC simultaneously. To place a call: Do one of the following: Select a contact or enter the phone number, then press...
  • Page 198 Click PC MIC and Speakers to move the call audio from your phone to your The call on the phone will be released. The Skype for Business client uses the selected audio device to continue the call. Click Handset Yealink SIP-T46G Ph… to move the call audio from your PC to your phone.
  • Page 199: Exp40 Expansion Module

    When your SIP-T46G is registered with a Skype for Business Server, you can assign Skype for Business contacts to line keys on your EXP40, so that you can quickly call contact by pressing the corresponding line key.
  • Page 200 User Guide for the SIP-T46G IP Phone If you want to connect two or more expansion modules, connect two expansion modules as below: Connecting two expansion modules on a single phone is shown as below: Connect the Ext jack of the IP phone and the Ext in jack of the expansion module using one supplied cord.
  • Page 201 EXP40 Expansion Module To attach the stand of the expansion module: Wall mount method (Optional) Desk mount method The following figure illustrates the features, components, and keys available on the EXP40. The table lists each numbered feature shown in this figure. Item Description ①...
  • Page 202 User Guide for the SIP-T46G IP Phone Item Description Page Keys Navigates between pages on the expansion module. ③ Each EXP40 provides you with 20 lines keys and 2 display pages, supporting a total of 40 lines that you can set up as Skype for Business contacts. You can connect up to 6 EXP40 to your phone to support a maximum of 240 line keys per phone.
  • Page 203 EXP40 Expansion Module the next module, the rest contacts of If another group B is assigned to be displayed on  the group1 will be ignored. The next module only displays contacts in group B. If group A is also assigned to be displayed on the next module or no group is assigned to ...
  • Page 204 User Guide for the SIP-T46G IP Phone The call will be placed directly. You can initiate a conference call quickly using the line keys on the EXP40. To initiate a conference call using the EXP40: Press the Add soft key during a call.
  • Page 205 EXP40 Expansion Module To perform an attended transfer during a call: Press or the Transfer soft key during a call. Press a line key corresponding to the Skype for Business contact you want to transfer to. You can press the page key to turn pages. After the party answers the call, press or the Transfer soft key to complete the transfer.
  • Page 206 User Guide for the SIP-T46G IP Phone...
  • Page 207: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T T46G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
  • Page 208 (or extension) and PIN to sign in. They are available on the phone user interface or web user interface. How to check if the application driver of the Yealink BToE Connector is installed on the Do one of the following: –...
  • Page 209 As shown next: To uninstall the Yealink BToE connector: Click the Start button Click All Programs->Yealink BToE Connector->Uninstall. The PC prompts” Are you sure to remove Yealink BToE Connector 3.0.0.10 and other component completely?”: Click Yes to uninstall the Yealink BToE connector.
  • Page 210 After reboot, if the phone still cannot pair with the Skype for Business client,  uninstall the Yealink BToE Connector and application driver, and then reinstall them. Ensure that Yealink BToE Connector is an allowed program in your system’s firewall ...
  • Page 211: User Sign-In

    Troubleshooting on your PC. Why doesn’t the phone display the Calendar menu? Ensure that your phone has signed in successfully.  Why doesn’t the Skype conference, appointment, meeting or event set up in outlook display on the Calendar menu? Ensure that your sign into the phone using User Sign-in, Device Pairing for Online...
  • Page 212 User Guide for the SIP-T46G IP Phone Why does the phone play a tone when there is a call on hold? How to disable it? When there is a call on hold, the phone will play a hold tone every 30 seconds. Play hold tone is enabled by default.
  • Page 213 How to export system log? The log files are Yealink specific debug files which may be requested by the Yealink support organization. If you need technical support, you can export the log files to the Skype for Business Server, a local system or a syslog server. You can also specify the severity level of the log to be reported to a log file.
  • Page 214 User Guide for the SIP-T46G IP Phone Press the Upload soft key. A dialog box pops up to prompt “Log Upload Success!”. Exporting the Log File to the Local System To export a log file to the local system via web user interface: Click on Settings->Configuration.
  • Page 215 Troubleshooting Exporting the Log File to a Syslog Server To configure the phone to export the system log to a syslog server via web user interface: Click on Settings->Configuration. Mark the Server radio box in the Export System Log field. Enter the IP address or domain name of the syslog server in the Server Name field.
  • Page 216 User Guide for the SIP-T46G IP Phone Ni wen To export your phone configurations via web user interface: Click on Settings->Configuration. Click Export to open file download window, and then save the file to your local system. To import phone configurations via web user interface: Click on Settings->Configuration.
  • Page 217 Troubleshooting To export the call log via web user interface: Click on Settings->Configuration. Click Export to open file download window, and then save the file to your local system. How to change the user password? To change the user password via web user interface: Click on Security->Password.
  • Page 218 User Guide for the SIP-T46G IP Phone How to reboot the phone? To reboot the phone via phone user interface: Press ->Advanced (default password: admin). Press to scroll to Reboot, and then press the Enter soft key. Press the Reboot soft key.
  • Page 219 5 minutes to complete. Please don't power off!”. Click OK to confirm upgrading. SIP-T46G phones can be also upgraded from the Skype for Business Server. For more information on how to upgrade the SIP-T46G phone from the Skype for Business Server,...
  • Page 220 User Guide for the SIP-T46G IP Phone Press the Save soft key. The LCD screen prompts the following warning: Press the OK soft key. The LCD screen prompts “Welcome Initializing…Please wait”. The phone will be reset to factory sucessfully after startup.
  • Page 221: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 222 User Guide for the SIP-T46G IP Phone Place the device on a stable and level platform.  Please place no heavy objects on the device in case of damageand  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
  • Page 223: Appendix A-Time Zones

    Appendix A-Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time -4:30...
  • Page 224 User Guide for the SIP-T46G IP Phone Time Zone Time Zone Name +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) Tonga(Nukualofa) +13:30...
  • Page 225: Index

    Icon Instructions Bluetooth Branch Office Resiliency Idle Screen In This Guide BToE Sign-in Inbound Private Line Initiating a Conference Call Installing the Yealink Better Together over Calendar Ethernet Call Forward Call History Management Call Hold/Resume Call Mute Key as Send...
  • Page 226: Phone Status

    User Guide for the SIP-T46G IP Phone Packaging Contents Volume Phone Initialization Voice Mail Phone Installation Viewing the Bosses/Delegates Phone Lock Viewing the Conference Participants Phone Status Viewing the Location Information PIN Sign in Placing Calls Placing Calls to Contacts...

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