Page 1
Model FL28C TECHNICAL ASSISTANCE AND PARTS Canada: 1 888 233-6888 United States: 1 800 327 0770 Outside Canada and the United States: Contact your local representative Manufactured by Stryker 72-1079E MM FL28C REV A February 2009 F15-44-B Printed in Canada...
Introduction Chapter 1 1. INTRODUCTION This manual is designed to assist in the servicing of the Stryker's FL28C Med/Surg Beds. Read it thoroughly before beginning any service on the bed. Qualified maintenance personnel should be able to refer to this manual at all time when servicing the bed.
Maintenance Manual 1.2 TECHNICAL SUPPORT For questions regarding this product, contact the following Technical Service department or your local representative: Stryker Canada Stryker Medical 1 888 233-6888 1 800 327-0770 45, Innovation Drive 3800, East Centre Avenue Hamilton, Ontario, L9H 7L8...
Stryker will take back wrong parts ordered but will not assume shipping charges, and restocking fees will be charged to the user unless a Field Service Representative has been requested for...
Claims will be limited in amount to the actual replacement cost. In the event that this information is not received by Stryker within the fifteen (15) day period following the delivery of the merchandise, or the damage was not noted on the delivery notice at the time of receipt, the customer will be responsible for payment of the original invoice in full.
eventative Maintenance Chapter 2 2. PREVENTATIVE MAINTENANCE 2.1 BED CLEANING AND MATTRESS CARE When large fluid spills occur in the area of the circuit boards, cables and motors, immediately unplug the bed power cord from the wall outlet, remove the patient from the bed and clean up the fluid.
Maintenance Manual 2.2 LUBRICATION REQUIREMENTS The only components of the bed needing periodic verification and lubrication are the four actuator screws and the clevis pin holding the head actuator to the head section lever. They should be checked every year and lubricated every two years. The bed uses oil-impregnated shoulder spacers at hinge points.
Page 11
eventative Maintenance Chapter 2 Head and Thigh Actuators 8. Raise the bed fully up and apply the brakes. 9. Remove if applicable the head and foot section plastic covers (optional). 10. Fully raise the head section and flatten the thigh section. Lower the four siderails. 11.
Maintenance Manual 2.3 PREVENTATIVE MAINTENANCE PROGRAM When servicing use only identical replacement parts provided by Stryker. ANNUAL CHECKLIST ⎯ All fasteners secure. ⎯ Inspect for excessive wear the oil-impregnated bronze shoulder spacers found at the bed hinge points. Do not lubricate these spacers. Replace as needed.
Maintenance Chapter 2 RECOMMENDED SPARE PARTS The following is a list of recommended on hand spare parts for the FL28C bed. Description Part Number Parts List • Electric/Electronic Components Motor Control Board QDF23-0315 OL280116/117 Scale Control Board (Optional) QDF28-0265 OL280005 S.A.
Troubleshooting Chapter 3 3. TROUBLESHOOTING Please consult the following troubleshooting guide before calling the Technical Service department (see section 1.2). 3.1 TROUBLESHOOTING GUIDE PROBLEM/FAILURE WHAT TO CHECK No power to bed • Is the power cord connected to the power connector and plugged into the wall outlet? •...
Page 16
Maintenance Manual No Knee Gatch up or down motion when: • Is the Knee Gatch lockout activated (LED (padlock) on)? If so, deactivate it. • the siderail command is used • Is the total lockout activated (LED (padlock) • the foot board command is used on)? If so, deactivate it.
Page 17
Troubleshooting Chapter 3 Scale display (optional) does not turn on when • Press ENTER key twice. the scale is activated. • Turn the main power switch off and turn it • Lift the foot board and gently replace it into position taking care to completely push it down so that the connectors match correctly.
Maintenance Manual 4. MAINTENANCE PROCEDURES Only field technicians from Stryker or service personnel trained by Stryker should perform the procedures detailed in this maintenance manual, especially those related to the Scale (option) and Bed Exit (option) systems. Failure to observe this restriction can result in serious damage to material and/or severe injury to people.
ntenance Procedures Chapter 4 7. Reverse the above steps to install the new siderail assembly. 8. Test the siderail movement and all controls of both control panels, including the nurse call optional) and the communications package (optional), for proper operation before returning the bed to service.
Maintenance Manual FOOT RAIL REPLACEMENT Required Tools: Small Slotted Head Screwdriver No. 2 Phillips Screwdriver 5/32" Allen Key Bungee Cord Procedure: Unless otherwise indicated, refer to figure 4.1B on page 19 for the illustration of this procedure reference points. Run the bed fully up and apply the brakes. Raise the siderail needing repair. Unplug the bed power cord from the wall outlet.
ntenance Procedures Chapter 4 SIDERAIL OUTER PANEL MEMBRANE REPLACEMENT Required Tools: Small Slotted Head Screwdriver No. 2 Phillips Screwdriver Procedure: Figure 4.1C 1. Run the bed fully up and apply the brakes. Raise the siderail needing repair. 2. Unplug the bed power cord from the wall outlet. 3.
Maintenance Manual SPEAKERPHONE/SIDERAIL INNER PANEL MEMBRANE REPLACEMENT Required Tools: Small Slotted Head Screwdriver No. 2 and 3 Phillips Screwdrivers Cutting Pliers Bungee Cord 5/32" Allen Key Procedure: Unless otherwise indicated, refer to figure 4.1C on page 21 for the illustration of this procedure reference points.
Page 23
Maintenance Procedures Chapter 4 End of procedure 14. Disconnect the inner membrane connector. 15. Using a small slotted head screwdriver, lift and remove the inner membrane. Proceed gently when inserting the screwdriver under the membrane to avoid scratching the plastic cover. 16.
Maintenance Manual 4.2 FOOT BOARD MAINTENANCE PROCEDURES FOOT END CONTROL PANEL MEMBRANE REPLACEMENT Required Tools: Small Slotted Head Screwdriver No. 2 Phillips Screwdriver Procedure: Figure 4.2 1. Run the bed fully up and apply the brakes. 2. Unplug the bed power cord from the wall outlet. 3.
Maintenance Procedures Chapter 4 SCALE SYSTEM LCD DISPLAY REPLACEMENT (OPTIONAL) Required Tools: Small Slotted Head Screwdriver No. 2 Phillips Screwdriver Procedure: Unless otherwise indicated, refer to figure 4.2 on page 24 for the illustration of this procedure reference points. 1. Run the bed fully up and apply the brakes. 2.
Maintenance Manual 4.3 MATTRESS SUPPORT MAINTENANCE PROCEDURES FOOT SECTION REPLACEMENT Required Tools: 1/2" Wrench No. 2 Phillips Screwdriver Bungee Cord Procedure: Figure 4.3A 1. Run the bed fully up and apply the brakes. Flatten all sections of the mattress support. 2.
Maintenance Procedures Chapter 4 THIGH SECTION REPLACEMENT Required Tools: Long Nose Pliers 1/2" wrench No. 2 Phillips Screwdriver Procedure: Unless otherwise indicated, refer to figure 4.3A on page 26 for the illustration of this procedure reference points. 1. Run the bed fully up and apply the brakes. Flatten all sections of the mattress support. 2.
Maintenance Manual HEAD SECTION REPLACEMENT Required Tools: 1/2" Socket Wrench Two 1/2" Wrenches No. 2 Phillips Screwdriver 3/16" Allen Key 7/16" Wrench Strap Procedure: Unless otherwise indicated, refer to figure 4.3A on page 26 for the illustration of this procedure reference points.
Page 29
Maintenance Procedures Chapter 4 Figure 4.3AA 17. Using two 1/2" wrenches, remove the locknut/bolt (A) holding the lever to the head section, lay the lever down on the frame. Keep the spacer (B). 18. Remove the strap and lower the head section while holding it firmly. 19.
Maintenance Manual FOWLER ACTUATOR REPLACEMENT Required Tools: Long Nose Pliers No. 2 and 3 Phillips Screwdrivers Pliers Cutting Pliers 5/16" Socket Wrench Bungee Cord Small Slotted Head Screwdriver Procedure: Figure 4.3B 1. Raise the bed fully up and apply the brakes. 2.
Page 31
Maintenance Procedures Chapter 4 9. Using a no. 3 Phillips screwdriver, remove the six screws (A, fig. 4.3C, page 35) holding the plastic cover to the foot end casing. Grasp both ends of the cover, move them apart to disengage the inside clips from the round accessory brackets and remove the cover. 10.
Maintenance Manual KNEE GATCH ACTUATOR REPLACEMENT Required Tools: Long Nose Pliers No. 2 and 3 Phillips Screwdrivers Pliers Cutting Pliers Bungee Cord 5/16" Socket Wrench Small Slotted Head Screwdriver Procedure: Unless otherwise indicated, refer to figure 4.3B on page 30 for the illustration of this procedure reference points.
Maintenance Procedures Chapter 4 B. Grab the new actuator tube and position its holes horizontally. While holding the tube firmly to prevent it from rotating, press the Knee Gatch up control for a few seconds and then press the down control until the actuator stops. This will be the lower limit of the actuator course.
Page 34
Maintenance Manual 6. Remove the two pivot pins (J) holding the actuator to the support. To facilitate the removal of the pins, insert a small slotted head screwdriver into the opening at the end of the actuator and push out the pins. 7.
Maintenance Procedures Chapter 4 MOTOR CONTROL BOARD REPLACEMENT Required Tools: No. 2 and 3 Phillips Screwdrivers Long-Nose Pliers Cutting Pliers 3/8" Wrench Procedure: Figure 4.3C 1. Raise the bed fully up and apply the brakes. 2. Unplug the bed power cord from the wall outlet. 3.
Maintenance Manual 10. Using long-nose pliers, pinch the upper part of the stand-off pins and lift the defective board up and out. 11. Using a 3/8" wrench and a no. 2 Phillips screwdriver, remove the nut/screw (D) holding the ground cables to the board. 12.
Maintenance Procedures Chapter 4 7. Remove all cables connected to the control board. Note their location so they will be connected properly to the new board. 8. Pivot the cover to vertical position and, using a Phillips screwdriver, remove the four screws (C) holding the control board (D) to the head casing cover and remove the board.
Maintenance Procedures Chapter 4 TOROIDAL TRANSFORMER REPLACEMENT (100/200/220/240V INTERNATIONAL SERIES BEDS) Required Tools: No. 2 Phillips Screwdriver 1/2" Wrench Procedure: Figure 4.3K 1. Raise the bed fully up and apply the brakes. 2. Raise the Fowler fully up. 3. Unplug the bed power cord from the wall socket. 4.
Maintenance Manual LOAD CELL REPLACEMENT (OPTIONAL) Required Tools: Long-Nose Pliers Cutting Pliers Two Jack Stands 1/4" Allen key 1/2" Wrench Procedure: Figure 4.3F 1. Raise the bed fully up and apply the brakes. 2. Unplug the bed power cord from the wall outlet. 3.
Maintenance Procedures Chapter 4 6. Plug in the bed power cord. 7. Place two jack stands under the frame at the head or foot end of the bed, depending on the location of the load cell to replace (see above illustration). SUPPORT SUPPORT POINT...
Maintenance Manual • Scale Calibration If the scale calibration procedure cannot be completed once it has been started, turn the main switch off and turn it back on to restore the previous calibration data. The scale calibration is done in three steps. Steps 2 and 3 come in automatically as soon as the preceding step is over.
Page 43
Maintenance Procedures Chapter 4 9. As indicated, do not touch the bed until the end of this step. Once the last step is over, the system will automatically bring in the main maintenance menu. 10. To get back to the normal scale display, press ZERO. 11.
Maintenance Manual AUTO CONTOUR MICRO SWITCH REPLACEMENT (OPTIONAL) Required Tools: Bungee Cord No. 1 Phillips Screwdriver Procedure: Figure 4.3G 1. Raise the bed fully up and apply the brakes. 2. Raise the thigh section. Remove the plastic cover (optional) of the head section, and lift and fold the foot section back toward the head end of the bed.
Page 45
Maintenance Procedures Chapter 4 Mount the support at the same position than the one mentioned at step 4. 7. Pres the two switch clips to remove from the support. 8. Reverse the above steps to install the new micro switch. 9.
Maintenance Manual CPR MICRO SWITCH REPLACEMENT (OPTIONAL) Required Tools: No. 1 Phillips Screwdriver No. 2 Phillips Screwdriver Figure 4.3H Procedure: 1. Raise the bed fully up and apply the brakes. 2. Raise the head siderails. 3. Remove the plastic cover (optional) of the head section or raise the head section. 4.
Maintenance Procedures Chapter 4 • Micro Switch Attached to the Head Section Structure. This switch signals to the motor control board on the one hand that the resetting of the Fowler actuator may begin because the Fowler is completely lowered, and on the other hand that the lowering to flat of the Knee Gatch may also begin.
Page 48
Maintenance Manual 6. Using two 1/2" wrenches, remove the nut (H) from the bolt holding the lower end of the pneumatic cylinder. Partially remove the bolt until the lower end of the cylinder is free. Keep the shoulder spacer/sleeve (I). Disengage the lower end of the cylinder from the remaining sleeve. 7.
Maintenance Procedures Chapter 4 4.4 BASE MAINTENANCE PROCEDURES BRAKE/STEER PEDAL REPLACEMENT Required Tools: 1/2" Socket Wrench Soft Hammer Figure 4.4A Procedure: 1. Raise the bed fully up. 2. Unplug the bed power cord from the wall outlet. 3. Remove the optional steer wheel hood. When reinstalling the steer wheel hood, make sure the colors (green and red) of the stickers affixed on the hood and the brake/steer pedal match.
Maintenance Manual STEER WHEEL CASTER REPLACEMENT Required Tools: Two 1/2" Wrenches Procedure: Unless otherwise indicated, refer to figure 4.4A on page 49 for the illustration of this procedure reference points. 1. Raise the bed fully up. 2. Unplug the bed power cord from the wall outlet. 3.
Maintenance Procedures Chapter 4 STEER WHEEL SWING ARM ASSEMBLY REPLACEMENT Required Tools: 1/2" Socket Wrench Two 1/2" wrenches 3/16" Allen Key Procedure: Unless otherwise indicated, refer to figure 4.4A on page 49 for the illustration of this procedure reference points. 1.
Maintenance Manual BED CASTER REPLACEMENT Required Tools: Jack Stand Long Nose Pliers 1/2" Wrench Procedure: Figure 4.4B 1. Raise the bed fully up. 2. Position the brake/steer to neutral 3. Install a jack stand under the frame where the defective caster is. 4.
Maintenance Procedures Chapter 4 BRAKE ROD REPLACEMENT Required Tools: 1/2" Wrench Procedure: Unless otherwise indicated, refer to illustration 4.4B on page 52 for the illustration of this procedure reference points 1. Raise the bed fully up. 2. Remove the steer wheel hood. When reinstalling the steer wheel hood, make sure the colors (green and red) of the stickers affixed on the hood and the brake/steer pedal match.
Appendix B: Maintenance Menu: Error Codes Appendix B: Maintenance Menu: Signification of Error Codes Scale Error Codes 16 = Angle sensor defective. 17 = Scale chip failure. The scale chip on the scale board is faulty. For errors 16 and 17, try to unplug the bed and wait 5 seconds. Then plug the bed back. If the error still persists, replace the scale board and recalibrate the bed scale.