Mercedes-Benz Citan 2012 Introduction Into Service Manual
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Mercedes-Benz Citan 2012 Introduction Into Service Manual

Series 415 city van
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Summary of Contents for Mercedes-Benz Citan 2012

  • Page 1 – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 2 Mercedes-Benz Service Introduction to CITAN Model series 415 Introduction into Service Manual Daimler AG · Technical Information and Workshop Equipment (GSP/OI) · D-70546 Stuttgart – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 3 Information and copyright Product Portfolio Comprehensive information about our full Product Portfolio can also be found at our Internet Portal. Link: http://aftersales.mercedes-benz.com Questions and suggestions If you have any questions or suggestions concerning this product, please write to us. Email: customer.support@daimler.com...
  • Page 4 Contents Preface Overview Models and major assemblies Overall vehicle Exterior Interior Maintenance ASSYST Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...

  • Page 5: Table Of Contents

    Contents Powerplant Overview of engines 4-cylinder diesel engine OM607 4-cylinder gasoline engine M200 Start/stop function Transmission Transmission data Chassis Axles and suspension Steering Brake system Wheels and tires Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 6 Contents Networking On-board electrical system Lights Exterior lights Interior lights Safety Active and passive safety Driving assistance systems Overview of systems Comfort Climate control Vehicle protection Central locking Audio and communications Telematics Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 7 Contents Body Bodyshell and detachable parts Body protection Special tools Vehicle Transmission Engine OM607 Workshop equipment Bodywork Annex Abbreviations Index Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 8 For such needs, more extensive information The Mercedes-Benz Citan is the first product of the is available in the Workshop Information System (WIS) partnership between Daimler AG and Renault- and in the Diagnosis Assistance System (DAS).
  • Page 9 Models and major assemblies Vehicle concept Innovations With its new model series 415, Mercedes-Benz is The most important features of the new Citan are: entering the city van segment as of 09/2012, offering • The front design is the first to bear the new "face"...

  • Page 10: This Printout Will Not Be Recorded By The Update Service. Status

    Models and major assemblies Citan Compact (A1) Long (A2) Extra long (A3) Panel van • • • Passenger van • Mixto • • = Available, - = Not available Model Engine Output Transmission kW (hp) 108CDI 55 (75) 5-speed (GK5) 10/2012 109CDI OM607...

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    Exterior Front Rear The first feature to strike the eye is the typically The rear end, equipped either with rear-end doors or a Mercedes appearance of the Citan. liftgate, also has familiar Mercedes features. The clear glass headlamps are marked by a smooth The angular lines of the rear window continue into the transition between the matt gray sections and the angular lines of the rear lamps, a design which hints at...
  • Page 12 Exterior Page The silhouette of the Citan slopes down towards the front. S00.00-4509-00 Side view Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...
  • Page 13 Exterior Doors and liftgate Sliding doors The Citan is either equipped with A right-hand sliding door is standard equipment on all LHD model designations with a body length of A2 or • Rear-end doors, two doors, asymmetrical, with A3. A second sliding door on the left is available as locking points at 90°...

  • Page 14: Outside Mirrors

    Exterior Windows Outside mirrors All windows are installed flush with the surface and The glass of the left and right outside mirrors is are made of heat-insulating, tinted glass in the aspherical as standard to improve safety. passenger compartment. Manual front windows are Other available options include: standard equipment (crank mechanism).
  • Page 15 Interior The interior of the Citan offers design, comfort and Seat upholstery quality at the usual high standard of Mercedes-Benz vans. The robust, non-irritant and easy-care seat covering fabric used as standard is identical to that of the Vito This is reflected by the functional and ergonomic oper- and Sprinter.
  • Page 16 Interior Stowage concept Standard equipment: Special equipment (SA): • Stowage compartment above windshield • Glove box (closed) • Glove box (open/closed) • L/R sliding door pockets (Mixto/passenger van) • Stowage compartment on instrument panel (not • Stowage compartments in floor in front of rear for market launch) seats (passenger van) •...

  • Page 17: Rear Compartment

    Interior Rear compartment Securing loads The rear compartment of the Citan can be arranged Anchoring lugs are embedded into the floor of the flexibly. The passenger compartment offers space for cargo area and, where applicable, into the side panels the driver and front passenger on the panel van and (except passenger van) for the purpose of securing for up to three additional passengers on the rear loads.
  • Page 18 Interior Anchoring lugs Panel Panel Passen- Panel Mixto ger van Embedded in floor Without sliding 4 or 2+2 3 or 1+2 door In side wall (per side) With sliding door Max. qty. Two movable anchoring lugs or removable hooks on an optional rail Cargo area dimensions and volume Body length...
  • Page 19 Interior Partition walls and load protection grilles Various partition wall and load protection grille options are available for the Citan to safely isolate the passenger compartment from sliding loads in the cargo area. Panel van • Full-width partition wall without window (standard) If the passenger seat is folded down, the cargo area •...
  • Page 20 Interior Passenger compartment concept Alongside the trunk/cargo area, the passenger compartment can also be used very flexibly. This is enabled, for example, by the split rear seats on the passenger van. All LHD vehicles are equipped with a right-hand sliding door as standard to enable easy access to the cargo area or 3-passenger bench seat in the rear.
  • Page 21 Interior Speedometer unit The instrument cluster with tachometer, clock and On vehicles with temperature sensor (in the power display is standard on all variants. It also incorporates outside mirrors), the outside temperature is also text display, information about the water temperature shown on the text display.
  • Page 22 Interior S54.30-4528-00 1 Left turn signal 15 Service lamp 2 Upshift recommendation 16 ECO start/stop active 3 High beams on 17 Battery problems 4 Low beams on 18 Antilock warning light 5 Front fog lights on 19 Multifunction display 6 Rear fog light on 20 Right turn signal 7 Downshift recommendation 21 ASR off...

  • Page 23: Steering Wheel

    (370 mm) with Carbon design as standard. It can be the same functions, labels and shapes of the usual adjusted to an optimal driving position using the Mercedes-Benz controls and they offer the same manual height adjustment function equipped as stan- familiar high level of operating comfort.
  • Page 24 Interior The ECO-OFF button deactivates or activates ECO Vehicle key start/stop mode. The current mode is visible from an indicator lamp integrated in the switch when the igni- The vehicle key features a 2-button radio remote tion is on. When active, the indicator lamp is off and, control and a transponder.

  • Page 25: Center Console

    Interior Center console S68.20-4529-00 Overview of center console 1 Gearshift lever 2 Radio 3 AC and heater control 4 ECO off 5 ASR off 7 Hazard warning flasher 8 Door locking system 9 Air vents 10 Trip computer Introduction to CITAN, Model Series 415 –...
  • Page 26 Interior Center console (front) and gearshift Center console/center armrest variants The center console incorporates There are two variants of the center console: • Gearshift lever (1) • Lower center console between seats with stowage • Radio (2) compartment (standard) • AC and heater control (3) •...
  • Page 27 Seats The Citan offers the familiar high level of seating comfort of Mercedes-Benz vans. The seat upholstery including seat hardness is based on a newly developed foam pad which has a similar feel to that used on other than model series.
  • Page 28 ASSYST New technical features The Citan is based on the proven predecessor model series of the Renault Kangoo is now fully integrated into the extended maintenance strategy program. Maintenance scope/intervals OM607 M200 (as of 09/10 2013) Oil and filter change 40tkm/2 years 30tkm/2 years Service/maintenance...

  • Page 29: Overview Of Engines

    Overview of engines Engine Output Displace- Torque Emissions Model Transmis- kW (hp) ment level designation sion 5-speed 55 (75) 1.5 liters 180 Nm Euro 5 108 CDI (GK5) 66 (90) 5-speed OM607 1.5 liters 200 Nm Euro 5 109 CDI (GK5) 81 (110) 6-speed...

  • Page 30: Cylinder Diesel Engine Om607

    4-cylinder diesel engine OM607 S01.10-4593-00 Engine OM607, R4 with 1.5 l displacement Brief description Overview of design The OM 607 is a 1.5-liter, 4-cylinder in-line diesel • Valves with mechanical cup tappets with DLC engine with Common Rail direct injection, single over- coating (diamond-like carbon) head camshaft and 2 valves per cylinder.

  • Page 31: Cylinder Gasoline Engine M200

    4-cylinder gasoline engine M200 S01.10-4594-00 Engine M200, R4 with 1.2 l displacement Brief description The M200 is a 4-cylinder in-line gasoline engine with • Water-cooled turbocharger with low thermal electronically controlled injection and 1.2-liter inertia, rapid response displacement which is available with ECO start/stop •...

  • Page 32: Start/Stop Function

    Start/stop function ECO start/stop function The ECO start/stop function is available for diesel and gasoline engines. If the voltage of the battery is too low or the outside temperature is too low, the ECO start/stop function is automatically deactivated. Requirements for automatic engine shutoff (with The engine restarts automatically when one of the manual transmission): following conditions is fulfilled:...

  • Page 33: Transmission Data

    Transmission data Manual transmissions with five or six gears are used in combination with diesel engines. A manual 6-speed transmission is available with the gasoline engine. Technical data Transmission Type Manual Manual Number of ratios Housing type Diecast aluminum Diecast aluminum Overall length of transmission (mm) Number of transmission shafts...

  • Page 34: Axles And Suspension

    Axles and suspension The wheels of the front axle are suspended by The suspension tuning of the Citan ensures: MacPherson suspension struts with lower rectangular • Active/nimble handling characteristics control arms. The maximum permissible axle load of • Few sprung mass vibrations during driving the front axle is 1125 kg.

  • Page 35: Steering

    Steering The Citan is equipped with electromechanical steering assistance. It consists of a rack-and-pinion steering system with a motor on the steering column which uses an elec- tronic control system to provide speed-dependent, variable servo assistance e.g. it provides greater steering assistance when parking.

  • Page 36: Brake System

    The Electronic Stability Program (ESP®) improves force control systems typically installed on driving stability in various driving situations. The Adap- Mercedes-Benz vans including ESP® with understeer tive ESP® 9i vehicle dynamics control system from control (USK) and ASR (acceleration skid control), ABS...

  • Page 37: Wheels And Tires

    Wheels and tires Depending on the payload, the Citan can be equipped with the following tires and steel/aluminium rims: Available tires Model Panel van Mixto Passen- ger van Tire 185/70 R14 Tire 195/65 R15 Reinforced tire 195/65 R15 95T Tire 205/55 R16 All-season tire 195/65 R15T 195/65 R15 91T S = standard, O = option, - = not available...

  • Page 38: On-Board Electrical System

    On-board electrical system Batteries of different capacity/different design are The high-quality batteries are designed to remain available for the Citan. They are located in the engine start-capable even after extended idle periods: compartment and are generally maintenance-free. The • In cold countries, without ECO start/stop: 80 days following batteries are used depending on the vehicle •...

  • Page 39: Exterior Lights

    Exterior lights In addition to the headlamp range adjustment function which is compulsory for Germany, the headlamps also feature the convenient "Follow Me Home" illumination function (also known as headlamp switch-off delay), which keeps the lights on for up to two minutes after the driver leaves the vehicle. The function must be deliberately activated via the headlamp flasher.
  • Page 40 Exterior lights Taillamp The single-piece, 3-chamber rear lamp contains: • Tail/brake lamp • Backup lamp • Turn signal lamp The rear fog lamp is integrated in the bumper. S82.10-4569-00 Overview of rear lamps Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...

  • Page 41: Interior Lights

    Interior lights Individual light functions The interior illumination provides light in the passenger compartment and cargo area: • Dome lamp with switch, 3 settings (standard for all variants): with spotlight and entrance/exit lamp on roof, each with one switch • Trunk interior lamp (optional for A2 5-seater) •...

  • Page 42: Active And Passive Safety

    Active and passive safety A holistic safety concept is implemented on the new In the event of danger Citan, as with all other Mercedes-Benz model series. It is divided into 4 phases: The center high-mounted brake lamp indicates to following traffic that the Citan is performing a braking •...

  • Page 43: Restraint Systems

    Active and passive safety Restraint systems Thorax sidebag and windowbags Three-point seat belts with belt height adjustment, Thorax sidebags for the driver and front passenger are emergency tensioning retractors and belt force housed in sides of the backrest of each seat. These limiters (400 daN) are installed as standard for the improve protection of the torso in serious accidents driver and front passenger seats.

  • Page 44: Overview Of Systems

    Overview of systems Driver information system Backup assist The optional trip computer displays the following infor- The backup assist system is an acoustic parking aid mation: with four ultrasonic sensors in the rear bumper. An acoustic signal sounds when reverse gear is engaged. •...

  • Page 45: Climate Control

    Climate control Heating, ventilation, air conditioning The standard heater and blower unit includes an air The vehicles equipped with diesel engine feature an circulation function, ventilation to prevent fogging of air-side electric PTC heater booster as standard (PTC the windshield and side windows, an air recirculation = Positive Temperature Coefficient) which is located mode, a filter for dust, fine dust, pollen and particu- directly behind the coolant-side heat exchanger.
  • Page 46 Climate control In order to reach/maintain the set temperature, the automatic system controls and monitors the following functions: 1 Blower output 2 Air distribution 3 Activation/deactivation of air recirculation mode 4 Activation/deactivation of air conditioning 5 Temperature control • Hot air duct to passenger compartment (SA for MIXTO, standard for passenger van): The hot air duct to the passenger compartment is an air shaft on the vehicle floor running to the rear below the...

  • Page 47: Central Locking

    Central locking Locking system and theft protection The antitheft alarm system (SA) is a security system which uses electronic encryption. It is automatically activated and deactivated via the radio remote control of the key. It includes an electronic immobilizer with locking system and radio remote control as well as a visual signal to confirm that the vehicle has been locked.

  • Page 48: Telematics

    Telematics Audio and driver information systems Other shared features of the two radios include: • Tone setting (bass, treble, fader, balance) All Citan vehicles are equipped with a radio preinstal- • Separate volume adjustment for radio, telephone lation without speakers as standard. This includes the and traffic information service wiring and power supply for easily retrofitting a radio •...

  • Page 49: Introduction To Citan, Model Series 415 L

    Bodyshell and detachable parts Design Since the bodyshell has a modular design, the Citan offers a variety of variants. There are three different floor assemblies allowing for three different wheelbases with various sidewall variants (with or without sliding door). The same rear portal is used for all rear end variants (rear-end doors/liftgate). Citan Compact (A1)

  • Page 50: Trailer Hitch

    Bodyshell and detachable parts Body lengths Roof carrier systems The Citan has a unibody construction and, depending In addition to the standard cargo area, there are two on the body type and model designation, is available in additional options which further improve the flexible up to three wheelbases/body lengths.

  • Page 51: Body Protection

    If any issues are found during paints (SA) and 6 standard finishes (standard), some corrosion tests of detachable parts, Mercedes-Benz of which are available exclusively for Mercedes-Benz. optimizes the process in question. As a result, a Special paintwork is also available upon request.

  • Page 52: Vehicle

    Use To support the engine and transmission unit when removing/installing the entire unit S58.20-4503-00 MB number W415 589 00 62 00 FG 01 Set C Category Mercedes-Benz - Van Basic-Operations - Compulsory/Alternative/Cooperation Note Release fork set Use Release forks for the rear seat stops S58.20-4504-00...
  • Page 53 S58.20-4505-00 MB number W415 589 00 33 00 FG 33 Set B Category Mercedes-Benz - Van Basic-Operations Note Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...

  • Page 54: Transmission

    Use Drift for knocking in radial shaft sealing rings S58.20-4506-00 MB number W700 589 00 15 00 FG 26 Set B Category Mercedes-Benz - Van Basic-Operations Note Drift Use Drift for knocking in radial shaft sealing rings S58.20-4507-00 MB number W700 589 01 15 00...
  • Page 55 Sleeve Use For installing the primary shaft sealing ring S58.20-4508-00 MB number W700 589 01 14 00 FG 26 Set B Category Mercedes-Benz - Van Basic-Operations Note Socket Use For removing/installing the reverse gear switch S58.20-4509-00 MB number W700 589 00 14 00...
  • Page 56 S58.20-4510-00 MB number W700 589 02 15 00 FG 26 Set B Category Mercedes-Benz - Van Basic-Operations Note Introduction to CITAN, Model Series 415 – This printout will not be recorded by the update service. Status: 09 / 2012 –...

  • Page 57: Engine Om607

    Use For fixing the starter ring gear in place S58.20-4515-00 MB number W607 589 01 40 00 FG 03 Set B Category Mercedes-Benz - Van Basic-Operations- Compulsory/no exemptions Note Retaining lock Use For locking the camshaft sprocket in place S58.20-4512-00...
  • Page 58 Use For leak testing the expansion reservoir cap S58.20-4513-00 MB number W415 589 01 91 00 FG 20 Set B Category Mercedes-Benz - Van Basic-Operations - Recommendation Note In combination with pressure pump W124 589 24 21 00 Tester cap Use For leak testing and filling the cooling system S58.20-4514-00...

  • Page 59: Bodywork

    L2 - A4244402 (body plan) Note Only available in combination with PAC.SA/8 or complete as PACDIMA.8 (Mercedes-Benz basic system). If using the valid A 353 system, note that this must be upgraded to the A 353 EVO with supple- mentary kit A 353 KITEVO.

  • Page 60: Abbreviations

    Abbreviations Direct injection, homogeneous mode Adaptive Brake Direct injection, stratified charge Adaptive Damping System Absorbent Glass Mat Digital Signal Processor AKSE Automatic child seat recognition (ACSR) Electronic brake force distribution (EBD) Acceleration skid control Anti-theft alarm system (ATA) Automatic Transmission Fluid Electronic Stability Program Brake Assist System Electronic Traction System...
  • Page 61 Abbreviations Workshop Information System Light Emitting Diode Local Interconnect Network LVDS Low Voltage Differential Signal Multi Clutch Technology Motor Electronics (ME-SFI) MOST Media Oriented System Transport NEFZ New European Driving Cycle (NEDC) Polyvinyl Chloride Tire pressure monitor (TPM) Research octane number (RON) Special equipment Sheet Molding Compound Cruise control...

  • Page 62: Index

    Index Aerodynamics and aeroacoustics Heating, ventilation, air conditioning ..49 ..44 After an accident ....41 Audio .
  • Page 63 Index Shift point indicator Trim panels and other interior materials ....32 ..14 Sliding doors ..... .12 Speedometer unit .
  • Page 64 – This printout will not be recorded by the update service. Status: 09 / 2012 –...

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