Mercedes-Benz Citan 2019 Operating Instructions Manual
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Mercedes-Benz Citan 2019 Operating Instructions Manual

Mercedes-Benz Citan 2019 Operating Instructions Manual

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The following online version of the Owner's Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz
dealer if you would like to have a printed Owner's
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner's Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
and equipment to the state of the art and introdu-
ces changes in design and equipment.
Please also read the printed Owner's Manual, any
supplementary documents and the digital Own-
er's Manual in the vehicle.
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Summary of Contents for Mercedes-Benz Citan 2019

  • Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
  • Page 2 Citan Operating Instructions Mercedes-Benz...

  • Page 3: Environmental Note

    Symbols WARNING Warning notes draw your attention to haz- ards that may endanger your health or life, or the health or life of others. Observe the warning notes. Environmental note Environmental notes provide you with infor- mation on environmentally aware actions or disposal.
  • Page 4 The equipment or model designation of your Please note that the Mercedes-Benz Guide app vehicle may differ according to: may not yet be available in your country.

  • Page 5: Table Of Contents

    Replacing light bulbs ......85 Protection of the environment ....18 Windscreen wipers ........ 91 Operating safety and registration ..19 Genuine Mercedes-Benz parts ....22 Climate control ........95 QR codes for rescue card ...... 23 Useful information ......... 95 Data stored in the vehicle ......
  • Page 6 Contents Stowage areas ........169 Practical tips ........183 Maintenance and care ...... 187 Useful information ....... 187 Engine compartment ......187 Service ..........193 Care ............. 194 Breakdown assistance ..... 200 Useful information ....... 200 Where can I find...? ......200 Flat tyre ..........
  • Page 7 Index Refill canisters ....... 118 1, 2, 3 ... Topping up ........117 6G-DCT dual-clutch transmission Additives (engine oil) ......237 Accelerator pedal position ..... 114 Adjusting the exterior mirrors Driving and parking ......112 (electrically) ........78 Driving tips ........114 Adjusting the headlamp range ...

  • Page 8: Index

    Index Breakdown Where will I find...? ......200 Backrest see Flat tyre Folding forwards/backwards, see Towing away third row of seats ......73 see Towing away/tow-starting Ball coupling Bulb Fitting ..........132 see Replacing bulbs Removing ........133 see Brake Assist (BAS) ..... 53 Capacities Battery see Technical data...
  • Page 9 Index Tail lamps ........87 Cockpit ..........27 Child see Instrument cluster Restraint system ......41 Combination switch ......82 Child seat Consumption statistics (on-board Forward-facing restraint system ..44 computer) .......... 137 ISOFIX ..........42 Conversions/equipment ....22 On the front-passenger seat .... 44 Coolant Rearward-facing restraint system ..
  • Page 10 Driver's door and co-driver's door ..59 ® (ESP ) ........... 53 Driving abroad Emergency locking Mercedes-Benz Service ....193 Left-hand front door ......61 Symmetrical dipped beam ....83 Left-hand rear door ......64 Driving on flooded roads ....123 Right-hand front door ....... 61 Driving safety system Sliding door ........
  • Page 11 Index Engine electronics Fitting a wheel Problem (fault) ....... 110 Fitting a wheel ....... 225 Engine oil Lowering the vehicle ...... 225 Additives ........237 Preparing the vehicle ..... 223 Checking the oil level ..... 189 Raising the vehicle ......224 Flat tyre Checking the oil level (on-board computer) ........
  • Page 12 Interior motion sensor Function ........... 54 Gear or selector lever (cleaning Priming ..........54 instructions) ........199 Switching off ........54 Genuine Mercedes-Benz parts ... 22 ISOFIX child seat securing sys- Glove compartment ......170 tem ............42 Handbrake Jack see Parking brake Declaration of conformity ....
  • Page 13 Index Light switch ........80 see Vanity mirror Mobile phone Main-beam headlamps ..... 82 Rear foglamp ........81 Installation ........229 Side lamps ........81 Multifunction display ......136 Switching the daytime driving lights on/off (switch) ....... 80 Turn signals ........82 Notes on running in a new vehicle ..
  • Page 14 Index Declaration of conformity ....19 Notes on operating the vehicle ..19 Radiator cover ......22, 188 Qualified specialist workshops ..21 Radio Registering your vehicle ....21 ® Bluetooth settings ....... 165 Outside temperature display ... 135 Entering a security code ....165 Important safety notes ....
  • Page 15 Index Rear-view mirror Roof aerial Dipping (automatic) ......77 Removing/refitting ......194 Dipping (manual) ......77 Roof carrier ........181 Refuelling Roof hatch ..........68 Displaying the range (on-board Roof lining and carpets (cleaning computer) ........137 instructions) ........199 Fuel gauge ........
  • Page 16 Index Service interval display Important safety notes ....126 Displaying service messages ..193 LIM indicator lamp ......126 Notes ..........193 Selecting ........127 Service messages ......193 Storing the current speed ....127 Service products Variable ......... 126 Start/stop function ®...
  • Page 17 Index see Towing a trailer Trailer towing Tailgate 7-pin connector ......134 Important safety notes ....64 Cleaning the trailer tow hitch ..197 Opening/closing ......64 Coupling up a trailer ...... 132 Opening/closing from the out- Decoupling a trailer ....... 132 side ..........
  • Page 18 Index Vehicle tool kit Storing ........... 223 Summer tyres ........ 124 Storage location ......200 Tyre tread ........218 Vehicle weights ......... 239 see Flat tyre VIN ............230 Visit workshop Indicator lamp ........ 146 Voltage supply Ultrasonic reversing aid Fuses ..........
  • Page 19 Index Important safety notes ....217 Storing ........... 223 Tightening torque ......225 Windowbag Operation ......... 39 Windows Cleaning ......... 196 Windscreen Demisting ........101 Windscreen washer system ..... 192 Notes ..........239 Windscreen wipers Problem (malfunction) ..... 93 Rear window wiper ......91 Switching on/off ......

  • Page 20: Operating Instructions

    There is an increased risk of the Mercedes-Benz implied warranty or the accident and injury. new or used-vehicle warranty. You must not tamper with wiring, electronic components, or their software.

  • Page 21: Information On The Reach Regulation

    For EU countries only: takes the requirements of both nature and Mercedes-Benz will take back your end-of-life humanity into consideration. vehicle for environmentally-friendly disposal in...

  • Page 22: Operating Safety And Registration

    Radio-based vehicle components Mercedes-Benz website for your country. The following note applies to all wireless com- ponents of the vehicle and the information Operating safety and registration...
  • Page 23 There is a risk of an accident. waveband RLAN EIRP Only connect equipment to a diagnostics (2400 – connection in the vehicle, which is approved 2483.5 MHz) for your vehicle by Mercedes-Benz. 24.05 - 24 GHz ISM ≤ 100 mW 24.25 GHz radar system EIRP WARNING Make sure that there is sufficient clearance 24.25 –...

  • Page 24: Qualified Specialist Workshop

    Mercedes-Benz Service Centre. Inform insurance coverage. Mercedes-Benz as soon as possible about any change of address or vehicle ownership. If you sell the vehicle, inform the buyer of any alterations to the vehicle's engine power out- put.

  • Page 25: Genuine Mercedes-Benz Parts

    Approval from certified inspection agencies vant systems, e.g. the brake system. Only use or official approvals cannot rule out risks to genuine Mercedes-Benz parts or parts of equal your safety. quality. Only use tyres, wheels and accesso- Observe the information on genuine ries approved for your type of vehicle.

  • Page 26: Qr Codes For Rescue Card

    In addition to that, your vehicle Benz is unable to assess other parts. offers convenience and entertainment func- Mercedes-Benz therefore accepts no responsi- tions which are also made possible by the use bility for the use of such parts in Mercedes- of electronic control units.
  • Page 27 Introduction sentatives of the service network or third par- Depending on the type of integration, this can ties collect, process and use the data. It docu- include: ments technical states of the vehicle, helps general vehicle status staff to find faults and improve quality and, in position data certain cases, is passed on to the manufac- This allows the use of selected smartphone...

  • Page 28: Mercedes-Benz Service24H

    Mercedes-Benz Service24h General notes If your vehicle will not start or you experience a breakdown on your journey, Mercedes-Benz Ser- vice24h will provide assistance throughout Europe 365 days a year, around the clock. You can reach the Mercedes-Benz Service24h emergency call centre using the phone numbers listed below.
  • Page 29 Introduction Country Service24h hotline Alternative phone number Croatia 0800 10 40 +385 1 36 44 873 Latvia +371-29488557 +371-67099888 Lithuania 8 698 24950 +370 698 24950 Luxembourg +352 27 30 22 63 00800 3 777 7777 Netherlands + 31 20 721 90 98 00800 3 777 7777 Norway 67 90 83 00...

  • Page 30: Cockpit

    Cockpit Cockpit Function Page Function Page Combination switch Ignition lock Cruise control lever Adjusting the steering wheel Instrument cluster Headlamp range control Horn Opens the bonnet Centre console Light switch Glove compartment or stow- age compartment in the instrument panel...

  • Page 31: Instrument Cluster And Display

    Instrument cluster and display Instrument cluster and display Displays and controls Instrument cluster: kilometres Function Page Function Page Coolant temperature Rev counter Multifunction display Speedometer Fuel level Display screen: Door ajar 6G-DCT dual-clutch trans- mission: transmission posi- tion display...
  • Page 32 Instrument cluster and display Instrument cluster: miles Function Page Function Page Coolant temperature Rev counter Multifunction display Speedometer Fuel level Display screen: Door ajar 6G-DCT dual-clutch trans- mission: transmission posi- tion display...
  • Page 33 Instrument cluster and display Indicator and warning lamps Example: indicator and warning lamps Function Page Function Page L Dipped beam å ASR OFF K Main beam headlamps ü Seat belt & * Manual trans- ? Coolant mission: gearshift recom- h Wireless tyre pressure mendation loss detection system # ! Turn signal light...

  • Page 34: Upper Section

    Centre console Centre console Lower section Upper section Centre console, lower section (example) Function Page Function Page Parking brake Operates the on-board com- Ashtray puter Reversing aid Air vents 12 V socket Hazard warning lamps Cigarette lighter Central locking Cup holder Control panel for climate control systems Radio or navigation system...

  • Page 35: Door Operating Unit

    Door operating unit Door operating unit Function Page Override feature for side windows in the rear Opens/closes rear side win- dows Opens/closes front side windows Adjusts the exterior mirrors Opens the door Stowage compartment...

  • Page 36: Safety

    The components of the restraint system work Mercedes-Benz recommends that you use a in conjunction with each other. They can only Mercedes-Benz Service Centre for this. deploy their protective function if all vehicle...
  • Page 37 Occupant safety A malfunction has occurred if the 6 The belt force limiters are synchronised with restraint system warning lamp: the front airbags, which absorb part of the deceleration force. This makes it possible to does not light up after the ignition is reduce the loads to which vehicle occupants switched on are subjected during an accident.

  • Page 38: Correct Use Of The Seat Belts

    Mercedes-Benz. The dent, heavy braking or sudden changes of general operating permit may otherwise be direction.
  • Page 39 Occupant safety event of an accident, they could be crushed between the vehicle occupant and seat belt. objects are never secured with a seat belt if the seat belt is also being used by one of the vehicle's occupants Also make sure that objects are never placed between an occupant and the seat, e.g.
  • Page 40 Occupant safety Airbags over the stomach or abdomen of pregnant women.. Introduction take the correct seating position and keep The installation location of an airbag is identi- as far away from the airbags as possible. fied by the AIRBAG symbol. observe the following information: An airbag supplements a correctly worn seat Always make sure that there are no objects...

  • Page 41: Front Airbags

    Use only seat covers which have been spe- cifically approved for the respective seat by If you modify the cover of an airbag or affix Mercedes-Benz. objects such as stickers to it, the airbag can no longer perform its intended function. This poses an increased risk of injury.
  • Page 42 Occupant safety Windowbags Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop after an accident. Take this into account, particularly if a seat belt tensioner was triggered or an airbag was deployed. If the belt tensioners are triggered or an airbag is deployed, you will hear a bang, and a small amount of powder may also be released.

  • Page 43: Children In The Vehicle

    For this reason, the characteristics of the object with which Mercedes-Benz strongly advises that you fit the vehicle has collided the child restraint system to a rear seat. The Factors that can be seen and measured only child is generally better protected there.
  • Page 44 There is an page 45). increased risk of injury, possibly even fatal. For safety reasons, Mercedes-Benz recom- mends that you only use a child restraint sys- Always fit child restraint systems properly, tem recommended by Mercedes-Benz even if they are not being used.

  • Page 45: Isofix Child Seat Securing System

    Observe the warning labels in the vehicle inte- rior and on the child restraint system. It is advisable to use Mercedes-Benz care products to clean child restraint systems recommended by Mercedes-Benz. Informa- tion can be obtained at a qualified specialist workshop.
  • Page 46 Children in the vehicle page 45) as well as the installation and Top Tether anchorage points operating instructions provided by the manu- facturer for the child restraint system being used. Top Tether Introduction Top Tether provides an additional connection between the child restraint system secured with ISOFIX and the vehicle.
  • Page 47 Symbol for a rearward-facing child restraint secured on the front seats. For this reason, system. Mercedes-Benz strongly advises that you The front passenger seat airbag cannot be dis- install the child restraint system on a rear abled. This is indicated by a special sticker.
  • Page 48 Children in the vehicle page 45) in addition to the child restraint Semi-universal child restraint systems are indi- system manufacturer's installation and operat- cated by the text "Semi-universal" on the ing instructions. approval label. These can be used if the vehi- cle and the seat are listed in the child restraint system manufacturer's vehicle model list.
  • Page 49 Children in the vehicle When you remove the child restraint system, you must replace the head restraints again immedi- ately ( page 73). All vehicle occupants must adjust their head restraints correctly before beginning the journey. Legend for the table: Seat that is not suitable for children of this weight category.
  • Page 50 Children in the vehicle Weight category Left, right Centre Rear seats in the third row 9 kg to 8, 9 8, 9 8, 9 8, 9 10, 11 10, 11 18 kg 15 kg to 10, 11 10, 11 25 kg 22 kg to 10, 11 10, 11...
  • Page 51 Children in the vehicle 12, 13 Front-passenger seat Weight category Size catego- With front- Without front- ries passenger passenger front airbag front airbag Carry cot/pushchair attachment at right angles to the direction of travel up to 10 kg up to approximately 6 months up to 13 kg up to approximately 15 months 9 kg to 18 kg...

  • Page 52: Recommended Child Restraint Systems

    Children in the vehicle Weight category Size cate- Left, right Centre Rear seats, gories third row of seats 9 kg to 18 kg 16, 17 between approximately 16, 17 9 months and 4 years 16, 17 16, 17 16, 17 The child restraint system must not touch the roof or be subjected to a load by the head restraint.
  • Page 53 Children in the vehicle Weight categories Manufac- Type Type approval Order number turer number (E1 ...) (A 000 ...) Group II/III: Britax Römer KIDFIX 04 301198 970 20 02 15 kg to 36 kg Britax Römer KIDFIX XP 04 301304 970 23 02 between approx- imately 4 years and...

  • Page 54: Pets In The Vehicle

    Driving safety systems Right-hand drive vehicles: observe the notes manoeuvre, and thereby injure vehicle occu- on additional door locks ( page 57). pants. There is a risk of accident and injury. Never leave animals unattended in the vehi- Child-proof locks for rear doors cle.
  • Page 55 Driving safety systems ABS (anti-lock braking system) ASR (acceleration skid control) Important safety notes Important safety notes Note the section on 'Important safety Note the section on 'Important safety notes' ( page 51). notes' ( page 51). ABS works from a speed of about 8 km/h ASR improves traction, i.e.
  • Page 56 Driving safety systems produce a cutting effect which improves WARNING traction. ® If ESP is malfunctioning it will not provide traction control still intervenes by braking if any vehicle stabilisation. There is an one drive wheel reaches its grip limit, e.g. if increased risk of skidding or of an accident.

  • Page 57: Switching Off

    Driving safety systems Brake Assist operates in emergency braking the side windows are closed. situations. If you depress the brake quickly, the front tilting skylights are closed BAS automatically increases the brake pres- no objects, such as mascots, are dangling sure, thereby reducing the stopping distance.
  • Page 58 Driving safety systems Open the door. Turn the key to position 2 in the ignition lock. ( page 106) Four short acoustic signals sound. The indi- cator lamps flash four times. The alarm is switched off. Deactivates the interior protection Deactivate the interior protection when lock- ing your vehicle: load and/or transport the vehicle, e.g.

  • Page 59: Key

    Useful information Do not attach any heavy or large objects to the key. Remove any bulky keyrings before These Operating Instructions describe all inserting the key into the ignition lock. models as well as standard and optional equipment of your vehicle that was available Keep the key away from strong magnetic at the time of going to print.

  • Page 60: Changing The Battery

    Additional door lock, right-hand drive- teries. vehicles only On vehicles with the additional door lock, all Mercedes-Benz recommends that you have doors can be locked and may no longer be batteries changed at a qualified specialist opened from the inside. If the side windows workshop.

  • Page 61: Problems With The Key

    Use a CR 2032 battery. Remove battery ;. Clean new battery ; with a lint-free cloth. Insert the new battery ; with the positive terminal facing downwards. Use a lint-free cloth to do so. Insert cover : and press it closed until it engages.
  • Page 62 Doors Problem Possible causes/consequences and M M Solutions The engine cannot be the on-board electrical system voltage is too low. started using the key. Switch off non-essential consumers, e.g. seat heating or interior lamping, and try to start the engine again. If this does not work: check the starter battery and charge it if necessary page 205).

  • Page 63: Centrally Locking And Unlocking The Vehicle From The Inside

    Doors Automatic locking mechanism If you activate the "Automatic locking" func- tion, the vehicle doors lock automatically from a speed of 7 km/h. The vehicle is locked automatically when the ignition is switched on and the wheels are turning. You could therefore be locked out if: the vehicle is being pushed the vehicle is being towed the vehicle is being tested on a roller dyna-...

  • Page 64: Doors

    Doors Push the key into the lock as far as it will go. Turn the key clockwise to position 1 and remove. The door is unlocked. Pull door handle. Locking Open the driver’s door. Make sure that the front passenger door, the sliding door and the liftgate or rear-end door are closed.

  • Page 65: Sliding Door

    Sliding door Sliding door Opening/closing the sliding door from the inside Important safety notes WARNING If the open sliding door is not engaged, it could move on its own if the vehicle is on a slope. This could trap you or other persons. There is a risk of injury.

  • Page 66: Rear Doors

    Rear doors Open the sliding door. Opening the rear-end doors from the Right-hand sliding door: turn switch : to outside the right using the key. Opening the left-hand rear-end door Left-hand sliding door: turn switch : to the left using the key. Close the sliding door.

  • Page 67: Tailgate

    Tailgate Opening the rear-end doors to an angle Handle : and lever ; depend on the vehicle equipment. of 180° To open: pull handle : and open the left- hand rear-end door. Press lever ; and open the right-hand rear- end door.

  • Page 68: Side Windows

    Side windows Manually unlocking the tailgate from running, especially if the vehicle is in the inside (emergency unlocking) motion. There is a risk of poisoning. Always switch off the engine before opening If the starter battery is discharged, you can the tailgate.
  • Page 69 Side windows The switches for all side windows are located becomes trapped, release the switch or on the driver's door. Depending on the vehicle press the switch to open the side window equipment, there is also a switch on each door again.

  • Page 70: Problems With The Side Windows

    Side windows Hinged windows To activate: press switch :. The switch engages. The rear windows can To open: hold latch : at the rear and pull it no longer be operated with the switches in towards you. the rear. Press latch : in order to lock the hinged To deactivate: press switch : again.

  • Page 71: Roof Hatch

    Panorama roof and two front tilting skylights If a side window blocks again during closing Unlock handle :. and reopens again slightly: Lift the cross member and guide it to the door pillar. Immediately after the window blocks, pull the corresponding switch again until the Reinsert and lock the cross member after side window has closed.

  • Page 72: Panorama Roof And Two Front Tilting Skylights

    Panorama roof and two front tilting skylights First detent position: swing handle : Opening/closing the front tilting down until it engages. skylights The tilting skylight is lifted. Important safety notes WARNING Children could become trapped if they oper- ate the tilting skylights, particularly when unsupervised.

  • Page 73: Useful Information

    Correct driver's seat position When adjusting the seat, make sure that: Useful information you are as far away from the driver's air- bag as possible. These Operating Instructions describe all models as well as standard and optional you are sitting in a normal upright posi- equipment of your vehicle that was available tion.

  • Page 74: Seats

    Mercedes-Benz. Make sure that there are no objects in the WARNING footwell under or behind the seats when If a seat is not engaged, it may be thrown moving the seats back.

  • Page 75: Backrest Angle

    Seats Folding co-driver's single seat Only fit seats in the third seat row facing for- wards. Set the seat backrests in the second seat row in an upright position before starting off, even if only one of the seats in the third seat row is occupied.
  • Page 76 Seats Raise lever : and push the seat backwards Attach seat belt : of the respective seat in or forwards. the third row to hook ;. Release lever :. Move the head restraint to the lowest posi- Make sure that you hear the seat engage tion ( page 73).

  • Page 77: General Notes

    Seats Adjust the driver's seat, head restraint, steering wheel and mirrors and fasten your seat belt before starting the engine. WARNING The head restraints cannot provide the intended protection unless they are fitted and adjusted correctly. There is an increased risk of injury to the head and neck in the event of an accident or sudden brak- ing, for example.
  • Page 78 Seats Head restraint, version C: press release catch ; and place the bars in the guides on the seat with the teeth to the front. Push the head restraint as far as it will go. Press release catch : and set the head restraint to the desired height.

  • Page 79: Steering Wheel

    Steering wheel Switching the seat heating on/off cause you to lose control of the vehicle. There is a risk of an accident. Make sure that the steering wheel is locked before driving off. Never unlock the steering wheel when the vehicle is in motion. WARNING Children could become trapped by the steer- ing wheel if they adjust it.

  • Page 80: Mirrors

    Mirrors Problems with the steering wheel Problem Possible causes/consequences and M M Solutions The steering wheel The steering wheel lock is enabled. remains locked. Move the key and steering wheel slightly ( page 106). The steering wheel lock is disabled. The steering wheel is unlocked.
  • Page 81 Mirrors closer than they appear. You could misjudge the distance from road users driving behind you when changing lanes, for instance. There is a risk of an accident. You should therefore always look over your shoulder to determine the actual distance from road users driving behind you.
  • Page 82 Mirrors Exterior mirror pushed out of position If an exterior mirror has been forcibly disen- gaged, proceed as follows: move the exterior mirror into the correct position manually. Fold in the exterior mirror electrically page 78). The mirror housing is engaged again and you can adjust the exterior mirrors as usual page 77).

  • Page 83: Exterior Lighting

    1 Ã led by the light sensor/daytime driv- Important safety notes ing lights For reasons of safety, Mercedes-Benz recom- Lights off/daytime driving lights mends that you drive with the lights switched Standing lights, licence plate and on even during the daytime. There may be dif-...
  • Page 84 Exterior lighting Automatic driving lights are only a driving aid. Pull the light switch out to the first detent. You are responsible for the vehicle lighting at The green indicator lamp N on the light all times. switch lights up. Ã...

  • Page 85: Combination Switch

    Exterior lighting Main-beam headlamps and headlamp partment is loaded or unloaded. This can impair visibility and dazzle oncoming traffic. flasher Turn the key to position 2 in the ignition lock or start the engine. Turn the light switch to the L position. Turn headlamp range adjuster : down- wards to position the dipped beams lower and upwards to position them higher.
  • Page 86 Exterior lighting To switch on the hazard warning lamps: press button :. All turn signals flash. To switch off the hazard warning lamps: press button :. The hazard warning lamps automatically switch on if: an airbag is deployed the vehicle decelerates rapidly from a speed of more than 70 km/h and comes to a standstill.

  • Page 87: Interior Lighting

    Interior lighting Load compartment lamps Interior lighting Interior lighting overview Front interior lamping Load compartment lamp (depending on vehicle) To switch the load compartment lamps on/off Front overhead control panel To switch off the front interior lamping Automatic light control To switch on the front interior lamping To switch off the reading lamp in the co- driver's area...

  • Page 88: Interior Lighting Control

    Replacing light bulbs Depending on the vehicle, the interior lamp: bulb with alcohol or spirit while it is cold and for the third seat row is located overhead on wipe with a lint-free cloth. the roof lining. Protect bulbs from moisture during operation. Do not allow the bulbs to come in contact with To switch on the interior lamp: press liquids.

  • Page 89: Rear Bulbs

    Replacing light bulbs Rear bulbs Hold bulb = and pull out the connector. Release the clips and pull out bulb =. Third brake light: W 16 W Insert the new bulb and insert the connec- Tail/brake lamp: P 21/5 W tor.
  • Page 90 Replacing light bulbs Remove the connector for the dipped/main Using a flat tool, push turn signal : for- beam headlamp. wards and lever it out. Remove bulb mount =. Remove the bulb. Insert the new bulb and clip bulb mount = into place.
  • Page 91 Replacing light bulbs Insert connector =. Tighten three screws : on tail lamp ; using a Torx key. Third brake lamp The third brake lamp is: in the centre above the rear window (vehi- cles with tailgate) above the rear window on the left door (vehicles with rear-end door) Undo three screws : on tail lamp ;...

  • Page 92: Licence Plate Lighting

    Due to the installation position of rear fog light Insert the connector. bulbs :, Mercedes-Benz recommends that Insert bulb mount : and clip it into place. you have the bulbs changed at a qualified spe- cialist workshop (removal of the bumper is...

  • Page 93: Load Compartment Lights

    Replacing light bulbs Replacing the interior lighting Interior lighting Example: rear interior lighting Pull bulb ; or = down and out of the holder. Insert new bulb into the holder. Front interior lighting Replace lamp lens :. Load compartment lights Example: rear interior lighting Lift off lamp lens : (arrow) using a flat tool such as a screwdriver.

  • Page 94: Windscreen Wipers

    Windscreen wipers Example: side sliding door Combination switch $ Windscreen wipers off Lift off lamp lens :, ; or = using a flat Ä Intermittent wipe tool such as a screwdriver. ° Continuous wipe, slow Remove lamp lens :, ; or =. ¯...

  • Page 95: Replacing The Windscreen Wiper Blades

    Mercedes-Benz recommends that you have the wiper blades changed at a qualified spe- Position new wiper blade : with recess B cialist workshop.
  • Page 96 Windscreen wipers Replacing the rear window wiper blade Removing the wiper blade (vehicles with tailgate) Removing the wiper blade (vehicles with rear door) Remove the key from the ignition lock. Fold the wiper arm away from the rear win- Remove the key from the ignition lock. dow.
  • Page 97 Windscreen wipers Problem Possible causes/consequences and M M Solutions The windscreen wiper There is a malfunction in the windscreen wiper drive. does not move at all. Select another wiper speed on the combination switch. Have the windscreen wipers checked at a qualified specialist workshop.

  • Page 98: Useful Information

    Overview of climate control systems The air-conditioning system and the semi-auto- Useful information matically controlled TEMPMATIC air-condition- ing system set the temperature and humidity These Operating Instructions describe all of the vehicle interior. They also filter undesir- models as well as standard and optional able substances from the air.

  • Page 99: Heating Control Panel

    Overview of climate control systems Heating control panel Activating/deactivating air-recirculation mode ( page 103) Setting the airflow ( page 101) Setting the temperature ( page 100) Turns rear window heater on/off (depending on the vehicle) ( page 102) Turns the mirror heater on/off (depending on the vehicle) Setting the air distribution ( page 101) Recommendation for a constant vehicle...

  • Page 100: Control Panel For The Air-Conditioning System

    Overview of climate control systems Control panel for the air-conditioning system Switches air-recirculation mode on/off ( page 103) Sets the airflow ( page 101) Switches cooling with air dehumidification on/off( page 99) Sets the temperature ( page 100) Turns rear window heating on/off (depending on the vehicle) ( page 102) Turns mirror heating on/off (depending on the vehicle) Sets the air distribution (...
  • Page 101 Overview of climate control systems start/stop function can be deactivated by pressing the ECO OFF button ( page 109). Control panel for the TEMPMATIC air conditioning control panel Activates/deactivates air-recirculation mode ( page 103) Defrosts the windscreen ( page 101) Switches the cooling with air dehumidification function on/off ( page 99) Display...

  • Page 102: Operating The Climate Control Systems

    Operating the climate control systems start/stop function can be deactivated by will not be cooled in warmer weather condi- pressing the ECO OFF button ( page 109). tions. The air inside the vehicle will not be dehumidified either. The windows may mist up more quickly.
  • Page 103 Operating the climate control systems Problems with the "Cooling with air dehumidification" function Problem Possible causes/consequences and M M Solutions Cooling with air dehu- The buttons and control knobs are in the wrong position. midification cannot be Turn the buttons and control knobs to the correct position. activated or there is no cold air coming out of There is a problem with the fuses.

  • Page 104: Demisting The Windscreen

    Operating the climate control systems Setting the air distribution Only change the temperature in small incre- ments. Start at 22 †. The display shows the selected tempera- Heating/air conditioning system ture. Turn the key to position 2 in the ignition lock ( page 106).

  • Page 105: Demisting The Windows

    Operating the climate control systems Switches on/off rear window heater on air-recirculation mode off Heating/air conditioning system If the "demisting windscreen function" is Turn the key to position 2 in the ignition switched on, the rear window heater can be lock ( page 106).

  • Page 106: Activating/Deactivating Air-Recirculation Mode

    Adjusting the air vents Switches on/off TEMPMATIC air conditioning system Start the engine. Heating/air conditioning system To switch on: press the | button. Turn the key to position 3 in the ignition The indicator lamp below the | button lock ( page 106).

  • Page 107: Setting The Side Air Vents

    Adjusting the air vents Setting the side air vents WARNING If you pour cleaning fluid or disinfectant into the vehicle's ventilation system, it may ignite. There is a risk of fire. Never spray these or other agents into the ventilation system. Always have work on the ventilation system carried out at a qualified specialist workshop.

  • Page 108: Useful Information

    Driving Useful information Driving Important safety notes These Operating Instructions describe all models as well as standard and optional WARNING equipment of your vehicle that was available Objects in the driver's footwell may restrict at the time of going to print. Country-spe- cific variations are possible.
  • Page 109 Driving To start the engine There is a risk of fire and an accident. Release the parking brake fully before driv- Important safety notes ing off. WARNING Do not warm up the engine when the vehi- If children are left unattended in the vehicle, cle is stationary.
  • Page 110 Driving normal engine idle speed within several sec- Do not depress the accelerator when start- onds. ing the engine. Vehicles with a petrol engine: the engine runs at a higher engine speed during Pulling away the cold start procedure so that the cata- lytic converter can reach its operating tem- Manual transmission perature more quickly.

  • Page 111: Hill Start Assist

    Driving Transmission upshifts take place at higher engine speeds after a cold start. This helps the catalytic converter to reach its operating temperature more quickly. Hill start assist Hill start assist helps you when pulling away forwards or in reverse on an uphill gradient. It holds the vehicle for a short time after you have removed your foot from the brake pedal.

  • Page 112: Automatic Engine Start

    Driving The ç ECO symbol in the instrument clus- Vehicles with manual transmission ter lights up if: Only engage gear when the clutch pedal is not all operating conditions for automatic depressed. engine switch-off are met The engine starts automatically when you the clutch pedal is not depressed depress the clutch pedal.

  • Page 113: Problems With The Engine

    Driving Problems with the engine Problem Possible causes/consequences and M M Solutions The engine does not There is a malfunction in the engine electronics. start. The starter can be There is a malfunction in the fuel supply system. heard. Turn the key back to position g in the ignition lock before attempting to start the engine again.

  • Page 114: Manual Transmission

    Manual transmission Problem Possible causes/consequences and M M Solutions The coolant tempera- The coolant level is too low. The coolant is too hot and the engine is ture display is showing no longer being cooled sufficiently. more than 120 †. The Stop as soon as possible and allow the engine and the coolant to coolant warning lamp cool down.

  • Page 115: Gearshift Recommendation

    6G-DCT dual-clutch transmission Gearshift recommendation To support a fuel-efficient driving style, the instrument cluster displays a gearshift recom- mendation in the form of an arrow. Shift gear up & or down * in accordance with the gearshift recommendation ( page 30). 6G-DCT dual-clutch transmission Important safety notes Gearshift lever...

  • Page 116: Transmission Position Display

    6G-DCT dual-clutch transmission Engage park position j Selector lever If the engine speed is too high or the vehi- Overview of the transmission shift cle is in motion, do not shift directly: system from drive position h to reverse gear from reverse gear k to drive position from reverse gear k to parking position Otherwise, the transmission may be dam-...

  • Page 117: Transmission Positions

    6G-DCT dual-clutch transmission Transmission positions There is a risk of an accident and injury. When leaving the vehicle, always take the Park position key with you and lock the vehicle. Never This secures the vehicle against roll- leave children and animals unattended in ing away when parked.

  • Page 118: Refuelling

    Refuelling Kickdown Use kickdown for maximum acceleration. Depress the accelerator pedal beyond the pressure point. The transmission shifts to a lower gear depending on the engine speed. Ease off the accelerator pedal once the desired speed is reached. The transmission shifts back up. Problems with the transmission Problem Possible causes/consequences and M M Solutions...
  • Page 119 Refuelling Refuelling If you mix diesel fuel with petrol, the flash point of this fuel mixture is lower than that of pure diesel fuel. When the engine is run- ning, components in the exhaust system may overheat unnoticed. There is a risk of fire.

  • Page 120: Low Outside Temperatures

    Burning of the nose, throat You can obtain further information regarding and eyes may result. You may also experience ® AdBlue from a Mercedes-Benz Service coughing and watery eyes. Centre. Do not inhale ammonia vapours. Only fill the ®...
  • Page 121 Refuelling If you or others come into contact with Close all vehicle doors to prevent ammonia vapours from entering the vehicle interior. ® AdBlue , observe the following: ® Turn blue AdBlue filler cap = anti-clock- ® immediately rinse AdBlue off your skin with wise and remove it.
  • Page 122 Store the partially empty AdBlue refill can- ® AdBlue refill canisters are available at many ister and filler hose or dispose of the empty filling stations or at a Mercedes-Benz Service ® AdBlue refill canister and filler hose in an ® Centre. AdBlue refill canisters are often sold environmentally responsible manner.
  • Page 123 Parking Problems with the fuel and fuel tank Problem Possible causes/consequences and M M Solutions Fuel is leaking from the The fuel line or the fuel tank is faulty. vehicle. WARNING There is a risk of fire or explosion. Turn the key to position g ( page 106) in the ignition lock immediately and remove it.

  • Page 124: Parking

    Parking 6G-DCT dual-clutch transmission When leaving the vehicle, always take the key with you and lock the vehicle. WARNING Keep the key out of the reach of children. When the engine is switched off, the 6G-DCT dual-clutch transmission shifts to neutral WARNING i.

  • Page 125: Driving Tips

    Driving tips Driving tips They could also operate vehicle equipment and become trapped. There is a risk of an Important safety notes accident and injury. When leaving the vehicle, always take the WARNING key with you and lock the vehicle. Never If you switch off the ignition while driving, leave children unattended in the vehicle.

  • Page 126: New Brake Pads/Linings

    If the brakes have been used only moderately, fitted to your vehicle which have been you should occasionally test their effective- approved for Mercedes-Benz vehicles or which ness. To do this, brake more sharply at a correspond to an equivalent quality standard.

  • Page 127: Driving Systems

    You must select a lower gear Have your vehicle winterproofed at a qualified in good time on long and steep downhill gradi- specialist workshop, e.g. a Mercedes-Benz ents, especially if the vehicle is laden or tow- Service Centre, at the onset of winter.

  • Page 128: Cruise Control Lever

    Driving systems Cruise control lever If it is, cruise control is already selected. If it is not, press the cruise control lever in You can operate cruise control and variable the direction of arrow A. SPEEDTRONIC with the cruise control lever. LIM indicator lamp ;...

  • Page 129: Switching Off Cruise Control

    Driving systems Setting the speed The last speed stored is cleared when you switch off the engine. Keep in mind that it may take a brief moment until the vehicle has accelerated or deceler- ated to the set speed. SPEEDTRONIC Press the cruise control lever up : for a higher speed or down ? for a lower speed.
  • Page 130 Driving systems Storing/calling up the current speed Briefly pull the cruise control lever towards you =. To adjust the set speed in 2 km/h incre- ments: briefly press the cruise control lever up : to the pressure point for a higher speed, or down ? for a lower speed.
  • Page 131 Driving systems Switching the reversing aid on and off When reverse gear is engaged, the system measures the distance between your vehicle and an obstacle. A warning tone sounds as you approach the obstacle. With increasing proximity to the obstacle the frequency of the tone increases.

  • Page 132: Reversing Camera

    Driving systems Reversing camera The field of vision and other functions of the reversing camera may be restricted due to additional accessories on the rear of the vehi- General notes cle (e.g. licence plate holder, bicycle rack). Switching the reversing camera on or off To activate: make sure that the key is in position 2 in the ignition lock.

  • Page 133: Towing A Trailer

    Towing a trailer WARNING If the maximum permissible load for a car- rier system is exceeded, the carrier could come loose from the vehicle and endanger other road users. There is a risk of an acci- dent and injury. Never exceed the maximum permissible load when using a carrier.
  • Page 134 This may impair the handling characteristics. For certain Mercedes-Benz vehicles, the maxi- Adapt your style of driving accordingly. Main- mum permissible rear axle load is increased in tain a safe distance. Drive carefully.
  • Page 135 Towing a trailer often to maintain your speed. This relieves the load on the brake system and prevents the brakes from overheating and wearing too quickly. If you need additional braking, depress the brake pedal periodically rather than continuously. Driving tips If the trailer begins to swing from side to side: do not accelerate.
  • Page 136 Towing a trailer Pull ball coupling ? out of ball coupling between the vehicle and the trailer drawbar. recess :. This poses a risk of injury. Place ball head cover = over ball cou- Do not uncouple a trailer with an engaged pling ?.
  • Page 137 Towing a trailer Fitting the adapter Insert screws : through both openings on the right and left of ball neck ;. Open the socket cover. To raise: screw ball neck ; tight at the Insert the plug with lug : fitting into groove height of position 1 of bracket = using = in the socket.

  • Page 138: Useful Information

    Displays and operation Observe the illustration of the instrument clus- Useful information ter for an overview ( page 28). These Operating Instructions describe all models as well as standard and optional Displays and operation equipment of your vehicle that was available at the time of going to print.

  • Page 139: Setting The Time

    Displays and operation lock. You can use the on-board computer to Setting the time call up information about your vehicle. Briefly press button ; as many times as is necessary to reach the desired information display. Resetting values In multifunction display :, use button ; to select the appropriate value to be displayed, e.g.
  • Page 140 Displays and operation Menu overview Menu overview (example) Function Clock Temperature display Total distance recorder ASR activated/deactivated ( page 52) Sets the time Cruise control ( page 124) Restarts the tyre pressure monitor wirelessly ( page 222) Service Calls up the service due date ( page 193) Average speed since memory reset Distance covered since memory reset...

  • Page 141: Display Messages

    Display messages Function Amount of fuel consumed since memory reset Trip meter Resets the trip meter ( page 136) With certain display messages, you will also Display messages hear a warning tone or a continuous warning tone. General notes When the ignition is switched off, all display Display messages are shown on the multifunc- messages are deleted apart from some high- tion display.

  • Page 142: Cruise Control

    Display messages Display messages Possible causes/consequences and M M Solutions SPEED MEMORY SPEED MEMORY When you deactivate cruise control or SPEEDTRONIC, the currently stored value is shown on the multifunction display. - - - MPH - - - MPH Briefly press the button for the on-board computer repeatedly until the standard display is shown ( page 136).
  • Page 143 Display messages Display messages Possible causes/consequences and M M Solutions CHECK CHECK WARNING ABS (Anti-lock Braking System) has been deactivated due to a mal- ® function. This means that systems such as Brake Assist and ESP (Electronic Stability Program) are also deactivated. The brake system continues to function normally, but without the functions listed above.

  • Page 144: Warning Messages

    Display messages Display messages Possible causes/consequences and M M Solutions CHECK CHECK The automatic headlamps are malfunctioning. AUTO LIGHTS AUTO LIGHTS Consult a qualified specialist workshop. TOP UP TOP UP The engine oil level has dropped to the minimum level. OIL LEVEL OIL LEVEL Check the engine oil level when next refuelling at the latest...
  • Page 145 Display messages Display messages Possible causes/consequences and M M Solutions TOPUP ADBLUE TOPUP ADBLUE ® The AdBlue level has fallen below the reserve range. The å warning lamp also lights up. ® Refill AdBlue as soon as possible ( page 117). XXX KM STOP XXX KM STOP ®...
  • Page 146 Display messages Display messages Possible causes/consequences and M M Solutions WARNING BATTERY BATTERY The battery is no longer being charged. A warning tone also sounds. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
  • Page 147 Display messages Display messages Possible causes/consequences and M M Solutions BATTERY BATTERY WARNING The battery is no longer being charged. A warning tone also sounds. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.
  • Page 148 Display messages Display messages Possible causes/consequences and M M Solutions OIL PRESSURE OIL PRESSURE WARNING FAULT FAULT There is insufficient oil in the engine. There is a risk of engine dam- age. Stop the vehicle immediately, paying attention to road and traffic conditions, and switch off the engine.

  • Page 149: Indicator And Warning Lamps In The Instrument Cluster

    Indicator and warning lamps in the instrument cluster Display messages Possible causes/consequences and M M Solutions TYRE PUNCTURE TYRE PUNCTURE Vehicles with wireless tyre pressure loss detection system: the tyre pressure in one or more tyres has dropped significantly or one or more tyres are flat.
  • Page 150 Indicator and warning lamps in the instrument cluster your vehicle. Until then, exercise extreme When the indicator lamp lights up, visit a caution when driving. Also observe the fault qualified specialist workshop as soon as possi- messages on the multifunction display. ble.

  • Page 151: Safety Systems

    Indicator and warning lamps in the instrument cluster Safety systems Problem Possible causes/consequences and M M Solutions WARNING The brake system warn- There is insufficient brake fluid in the fluid reservoir. ing lamp lights up while Stop the vehicle immediately, in accordance with the traffic con- the engine is running.
  • Page 152 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions ÷ ® or ASR is intervening because there is a risk of skidding or at least one of the wheels is spinning. ® The ASR/ESP warning lamp is flashing while Cruise control is deactivated.
  • Page 153 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions The tyre pressure is too low in at least one of the tyres or the tyre pressure difference between the wheels is too great. The yellow wireless tyre pressure loss detection Check the tyre pressures at the next opportunity.
  • Page 154 Indicator and warning lamps in the instrument cluster Engine Problem Possible causes/consequences and M M Solutions There may be a fault, for example: The engine diagnosis in the engine management warning lamp lights up in the injection system while the engine is run- in the exhaust system ning.
  • Page 155 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions WARNING The battery indicator The battery is no longer being charged. lamp lights up while the A warning tone also sounds. engine is running. Possible causes: faulty alternator torn poly-V-belt a malfunction in the electronics...
  • Page 156 Indicator and warning lamps in the instrument cluster Problem Possible causes/consequences and M M Solutions 4 The engine oil WARNING level warning The engine oil level is above the maximum value. lamp lights up. A warning tone There is a risk of damage to the engine or catalytic converter. also sounds.
  • Page 157 Introduction Introduction could also cause you to lose control of the vehicle. There is a risk of an accident. Important safety notes Only handle a disc when the vehicle is sta- tionary. WARNING If you operate information and communica- Bear in mind that at a speed of only 50 km/h tion equipment integrated in the vehicle your vehicle is covering a distance of nearly when driving, you could be distracted from...

  • Page 158: General Notes

    All further information on the individual func- example if: tions can be found on the Internet at www.mercedes-benz.de/betriebsanleitung- the two-way radio is not connected to an transporter. exterior aerial the exterior aerial is not correctly moun-...
  • Page 159 Navigation system, including radio Navigation system, including radio Overview Function Page Function Page Microphone V On/off knob Press and hold: Light sensor Switches the multimedia NAVI system on/off Selects navigation Turn: Adjusts the volume Press briefly: Calls up map view Switches the mute function Repeats last navigation on/off...

  • Page 160: Display Overview

    Navigation system, including radio Selecting a menu item Display overview Status bar Touch the touchscreen with one finger. Main display field Swipe up, down, to the left or to the right. Calls up sound settings The selection on the touchscreen moves Calls up system settings according to the direction of the move- Calls up options...

  • Page 161: Bluetooth Settings

    Navigation system, including radio Searching for and pairing with a Blue- ® tooth device ® When using your Bluetooth device with the multimedia system for the first time, you must ® search for the Bluetooth device and then pair ® Depending on the Bluetooth device used, a pairing code has to be entered into the Blue-...

  • Page 162: Unpairing A Bluetooth ® Device

    Navigation system, including radio ® Select the desired Bluetooth device from Radio mode the list. Radio display overview ® To pair a Bluetooth device: enter the ® pairing code on the Bluetooth device or confirm the prompt. If the pairing process was successful, the ®...
  • Page 163 Navigation system, including radio Setting a station from the station list Media mode The station list automatically shows the sta- Audio playback from an SD card tions currently available on the chosen wave- band. The multimedia system supports USB devi- ces and microSD cards up to a maximum In radio mode, keep pressing the TUNER capacity of 32 GB that have been formatted...
  • Page 164 Navigation system, including radio ® Audio playback from a Bluetooth Navigation device Important safety notes ® Requirement: the Bluetooth audio device is WARNING paired and connected to the multimedia sys- tem. If you operate information and communica- Press the MEDIA button. tion equipment integrated in the vehicle Select BT audiostreaming...
  • Page 165 Navigation system, including radio Enter destination Select the desired country from the results list. The country appears in the address input enter characters menu. To enter the town: select the input line for Town or Postcode Town or Postcode in the input menu for addresses.

  • Page 166: Change Of Direction

    Navigation system, including radio Change of direction If the digital map contains the relevant data, the multimedia system can display lane rec- ommendations on multilane roads for the next change of direction. Lane recommendations are indicated at the bottom of the map using small arrows.

  • Page 167: Back Button

    Radio, radio with CD drive Radio, radio with CD drive Overview Function Page Function Page V On/off knob 9 Control knob Press: Press: Switches on/off Confirms a selection Turn: Turn: Adjusts the volume Moves vertically in the dis- plays þ Selects a function Ejects CD (multimedia sys- Increases the frequency...
  • Page 168 Radio, radio with CD drive Function Page Function Page Number buttons 1 – 6 Press briefly: Press briefly: Selects next/previous track Calls up a saved radio sta- tion Sets a radio station using station search Press and hold: Press and hold: Saves the radio station cur- rently playing Fast forward/rewind...

  • Page 169: Unpairing Bluetooth ® Devices

    Radio, radio with CD drive Activating or deactivating the Blue- Select the name of the "My radio" multime- ® dia system on the Bluetooth device. ® tooth function Enter the PIN shown on the display in the To activate: press the SET button. ®...
  • Page 170 Radio, radio with CD drive switch off the multimedia system. ted side facing upwards until you feel resist- ance. ® switch off the Bluetooth device. If the disc has been inserted correctly and contains permissible data, the drive plays the disc. Switching Traffic Programme priority To remove the data carrier: press the (TA function) on/off...

  • Page 171: Radio, Radio With Cd Drive

    Radio, radio with CD drive Telephone mode "999" or "112" emergency call Making emergency calls without entering a PIN is only possible using the mobile phone. The 999 or 112 emergency call number is a public service. Any misuse is punishable by law.

  • Page 172: Useful Information

    Lashing material can be obtained from any Always store objects so that they cannot be qualified specialist workshop, e.g. a flung around. Secure objects, luggage or Mercedes-Benz Service Centre. loads against slipping or tipping before the journey. Stowage areas DANGER...

  • Page 173: Glove Compartment

    Stowage areas Stowage compartment under the arm- Always stow objects in such a way that rest they cannot be tossed about in these or similar situations. Always make sure that objects do not project from stowage spaces, luggage nets or stowage nets. Ensure that closable stowage spaces are shut before beginning your journey.
  • Page 174 Stowage areas Stowage compartments in the sliding To open: pull seat cushion : upwards in the middle at the front =. doors Pull seat cushion : up at the back ; and fold forwards. Stowage compartments : are located in the rear on both sides of the vehicle.

  • Page 175: Folding Table

    Stowage areas Front overhead stowage compartment To fold out: pull folding table : up. To fold away: push folding table : down onto the backrest. Stowage compartment in the rear foot- well Overhead stowage space at the rear To open the stowage compartment: pull handle =.
  • Page 176 Stowage areas folded forward, this person must sit on the rear seat behind the driver. Observe the loading guidelines ( page 169). The seat backrest on the front-passenger side can be folded down to increase the load com- partment capacity. When the backrest is folded down, it can bear a maximum load of 80 kg.
  • Page 177 Stowage areas Rear bench seat with partition grille Before every trip, make sure that the seat backrests and the rear bench seat/rear seat are engaged before every trip. The left-hand and right-hand rear seat backr- ests can be folded forwards separately to increase the luggage compartment capacity.
  • Page 178 Stowage areas Check whether the backrest is engaged cor- Before every trip, make sure that the seat rectly. backrests and the rear bench seat/rear seat To do so, pull firmly on the backrest. are engaged before every trip. Move the driver's or front-passenger seat back if necessary.

  • Page 179: Fitting The Seat

    Stowage areas Tilt seat = forwards. The weight of the seat removed ; is Hook ? of seat = engages into rear approx. 17.8 kg. retainer A and front retainer B on the lug- Pull bar = upwards and at the same time gage compartment floor.
  • Page 180 Stowage areas Do not route lashing materials across sharp Panel van edges or corners. Pad sharp edges for protection. Do not use the tie-down eyes in the load com- partment if they are already being used to fas- ten one of the following components: safety net load in the load compartment For further information about the maximum...

  • Page 181: Load Compartment Cover

    Stowage areas catches and fold forwards in the direction of WARNING the arrow. If objects, luggage or loads are not secured The load compartment cover can then be or not secured sufficiently, they could slip, pulled back and removed from the front tip over or be flung around and thereby hit catches.
  • Page 182 Stowage areas Fitting the complete load compartment cover Attach the rear load compartment cover to the side panels left and right in positions : and ;. Remove the seats in the third seat row or fold down and engage the seat backrests. Stowing the load compartment cover If required, connect the front and rear sec- When the load compartment cover is not being...
  • Page 183 Stowage areas loads against slipping or tipping over, e.g. by using lashing material, even if you are using the safety net. It is important to use a safety net if the vehicle is loaded with small objects above the level of the backrests.
  • Page 184 Stowage areas Coat hooks on the roof frame To open the load protection grille: lift latch : and pull out of catch ;. Coat hooks on the partition Fold the moving part of the load protection grille to a right angle. To do this, push the co-driver's seat belt to one side to prevent it from being damaged.
  • Page 185 There is a risk of an accident. Adjust your driving style and never exceed the maximum roof load. Mercedes-Benz recommends that you only use roof carrier systems which have been tested and approved for Mercedes-Benz. This will help avoid damage to the vehicle.

  • Page 186: Practical Tips

    Practical tips Practical tips Cup holder Important safety notes WARNING The cup holder cannot secure a drinks con- tainer in place during a journey. If you use a cup holder during a journey, the drinks con- tainer could be flung around and liquid could be spilt.

  • Page 187: Bottle Holder

    Practical tips Cup holder in the folding tables Sun visors Overview Cup holder Swing open right or left folding table . Bracket Retaining clip, e.g. for a car park ticket Bottle holder Vanity mirror in the sun visor Observe the "Important safety notes" in the "Stowage spaces"...

  • Page 188: Interior Mirror

    Practical tips Interior mirror Cigarette lighter WARNING You can burn yourself if you touch the hot heating element or the socket of the ciga- rette lighter. In addition, flammable materials can ignite the hot cigarette lighter falls a child holds the hot cigarette lighter to objects, for example There is a risk of fire and injury.
  • Page 189 Practical tips If you use the sockets for long periods when ating and road safety of the vehicle. There is the engine is switched off, the battery may dis- a risk of an accident. charge. Stow all objects securely in the vehicle so An emergency shutoff ensures that the on- that they do not get into the driver's foot- board voltage does not drop too low.

  • Page 190: Useful Information

    Engine compartment Useful information WARNING Certain components in the engine compart- These Operating Instructions describe all ment could be very hot, e.g. the engine, the models as well as standard and optional radiator and parts of the exhaust system. equipment of your vehicle that was available There is a risk of injury when accessing the at the time of going to print.
  • Page 191 Engine compartment remove jewellery and watches keep items of clothing and hair, for exam- ple, away from moving parts. WARNING The fuel injection system operates with a high voltage. If you touch the live compo- nents, you could receive an electric shock. There is a danger of injury.
  • Page 192 Engine compartment Engine oil e.g. by accidentally depressing the clutch pedal. If work is being carried out on the Notes on the engine oil level engine under these circumstances, there is a risk of injury from moving engine parts. Depending on your driving style, the vehicle consumes up to 1.0 litre of oil per 1,000 km.
  • Page 193 A list of the engine oils and oil filters that if necessary, top up the engine oil have been tested and approved in accord- page 190). ance with Mercedes-Benz Specifications for Service Products is available at any You cannot view the engine oil level on the Mercedes-Benz Service Centre.
  • Page 194 Engine compartment The following cause engine failure or dam- Checking and refilling other service age to the exhaust system: products Use of engine oils and oil filters that have Checking the coolant level not been expressly approved for the ser- vice system WARNING Replacement of engine oil and oil filter...

  • Page 195: Windscreen Washer System

    :. If necessary, refill with a coolant that has been recommended and approved by Mercedes-Benz. Replace cap ; and turn it clockwise as far as it will go. Close the bonnet ( page 187).

  • Page 196: Special Service Requirements

    3,000 km in advance. A message is A qualified specialist workshop, e.g. a then displayed while the vehicle is in motion or Mercedes-Benz Service Centre, will reset the when the ignition is switched on. service interval display after maintenance work has been carried out.

  • Page 197: Notes On Care

    Automatic car wash with a towing system; Use care products and cleaning agents recom- use with the engine running. mended and approved by Mercedes-Benz. Shift to neutral i. If the transmission is in neutral i and you Care for the exterior switch the engine off, a warning tone sounds for one minute maximum.

  • Page 198: Washing By Hand

    Care Before washing the vehicle in an auto- When using the vehicle in winter, remove all traces of road salt deposits carefully and as matic car wash: soon as possible. You can wash the vehicle in an automatic car wash from the very start. High-pressure cleaner Close the side windows ( page 65).

  • Page 199: Cleaning The Windows

    Mercedes-Benz. Soak insect remains with insect remover and rinse off the treated areas afterwards. Soak bird droppings with water and rinse off Cleaning the wiper blades the treated areas afterwards.
  • Page 200 Clean the plastic covers of the exterior light- Example: reversing camera ing with a wet sponge and a mild cleaning agent, e.g. Mercedes-Benz car shampoo or Use clear water and a soft cloth to clean cleaning cloths. camera lens :.

  • Page 201: Cleaning The Display

    Clean the seals every three weeks with a Do not use care products and cleaning cleaning and care product recommended agents containing solvents to clean the and approved by Mercedes-Benz. cockpit. Never attach the following to plastic surfa- Care for the interior...
  • Page 202 Thoroughly wipe with a damp cloth or use and approved by Mercedes-Benz. leather care agents that have been recom- Carpets: use the carpet and textile cleaning mended and approved by Mercedes-Benz. agents recommended and approved by Mercedes-Benz. Cleaning the trim inserts...

  • Page 203: Useful Information

    Where can I find...? Vehicles without panorama roof and two Useful information front tilting skylights These Operating Instructions describe all models as well as standard and optional equipment of your vehicle that was available at the time of going to print. Country-spe- cific variations are possible.

  • Page 204: Where Can I Find

    Where can I find...? Observe the legal requirements in the rele- vant country. Tyre-change tool kit The tyre-change tool kit is located on the right- hand side of the load compartment. The vehicles are equipped with the tools needed to change a wheel when they leave the factory, e.g.
  • Page 205 Flat tyre Stowing the tyre-change tool kit, vehi- TIREFIT kit cles with side panelling Using the TIREFIT kit Replace tyre-change tool kit =. Make sure You can use tyre sealant to seal punctures of that implement B is in fixture A. up to 4 mm, particularly those in the tyre con- Screw on handwheel with threaded rod ?.

  • Page 206: Flat Tyre

    Flat tyre In addition, observe the manufacturer's safety Open the TIREFIT kit bag A. notes on the sticker on the tyre inflation com- Take out the tyre inflation compressor B pressor and on the sticker on the tyre sealant and tyre sealant bottle ?. bottle.
  • Page 207 If a pressure of 180 kPa (1.8 bar/26 psi) has Have the used tyre sealant bottle disposed not been attained after five minutes: of professionally, e.g. at a Mercedes-Benz switch off the tyre inflation compressor. Service Centre. remove the plug from the 12-V socket on the centre console.

  • Page 208: Battery

    Battery Unscrew the filling hose from the valve on on the battery carried out at a qualified spe- the defective tyre. cialist workshop. Close the cap of the tyre sealant bottle. WARNING Stow away the tyre sealant bottle, the tyre Work carried out incorrectly on the battery inflation compressor and the warning trian- can lead, for example, to a short circuit and...
  • Page 209 Battery dragging or pushing the battery across car- tally responsible recycling pet flooring or any other synthetic materials system. rubbing the battery with cloths or towels Dispose of batteries in an WARNING environmentally responsible manner. Take discharged During the charging process, a battery pro- batteries to a qualified spe- duces hydrogen gas.
  • Page 210 For safety reasons, Mercedes-Benz recom- mends that you use only batteries that have WARNING been tested and approved by Mercedes-Benz During charging and jump-starting, explosive for your vehicle. These batteries have an gases can escape from the battery. There is increased leak protection so that vehicle occu- a risk of an explosion.

  • Page 211: Jump-Starting

    Jump-starting by Mercedes-Benz. A charger specially adap- Allow the frozen battery to thaw out before ted for Mercedes-Benz vehicles and tested and charging it or jump-starting. approved by Mercedes-Benz is available as an accessory. This device allows the battery to be Only use battery chargers with a maximum charged when it is fitted in the vehicle.
  • Page 212 Jump-starting Make sure that the positive terminal of a connected battery does not come into contact with vehicle parts. Never place metal objects or tools on a battery. It is important that you observe the described order of the battery terminals when connect- ing and disconnecting a battery.
  • Page 213 Jump-starting all vehicles: turn the key to position g in the ignition lock and remove it. switch off all electrical consumers, e.g. radio, blower etc. open the bonnet ( page 188). Position number A represents the charged battery of the other vehicle or an equivalent jump- starting device.

  • Page 214: Tow-Starting And Towing Away

    Tow-starting and towing away You may tow the vehicle for a maximum of Tow-starting and towing away 50km. A towing speed of 50 km/h must not Important safety notes be exceeded. For towing distances over 50 km, the front WARNING axle or the entire vehicle must be raised and transported.
  • Page 215 Tow-starting and towing away Fitting the towing eye Towing the vehicle with the front axle raised WARNING Observe the important safety notes when tow- The exhaust tail pipe may be extremely hot. ing your vehicle with the front axle raised There is a risk of burning when removing the page 211).

  • Page 216: Transporting The Vehicle

    83). the fuse allocation chart ( page 214). Fit the towing eye ( page 212). A Mercedes-Benz Service Centre will be happy Attach the tow bar or the tow cable. to advise you. depress and hold the brake pedal.

  • Page 217: Fuse Allocation

    Fuse links If a new fuse blows again, have the cause The fuses are located in various fuse boxes: determined and rectified at a qualified special- Dashboard fuse box ( page 216) ist workshop. Fuse box in the engine compartment There are additional fuses and relays for Before replacing a fuse certain functions in the fuse box in the...
  • Page 218 Fuse links Consumer Current Colour code Mirror heating 10 A Body manufacturer supply relay 10 A Radio display 15 A Blue Brake lamp switch, electric exterior mir- 10 A ror relay, tyre pressure monitor, wire- less, rain and light sensor, body manu- facturer supply, climate control system relay, power steering relay Interior lighting...
  • Page 219 Fuse links Dashboard fuse box To open: remove cover : in direction of the arrow. To close: fold up cover : and clip it into place. Attached to the back of cover : are some pliers which can be used to remove the fuses more easily.

  • Page 220: Useful Information

    Oth- or consult a qualified specialist workshop. erwise, the tyres, particularly the sidewalls, may be damaged. Accessories that are not approved for your vehicle by Mercedes-Benz or are not being used correctly can impair operating safety.

  • Page 221: Winter Operation

    Winter operation Regular wheel and tyre checks Tyre tread WARNING WARNING Damaged tyres can cause tyre inflation pres- If there is insufficient tyre tread, the tyre sure loss. As a result, you could lose control traction will decrease. The tyre tread can no of your vehicle.

  • Page 222: Driving With Summer Tyres

    Driving with summer tyres This can be obtained at a qualified specialist workshop, e.g. at a Mercedes-Benz Service At temperatures below +7 †, summer tyres Centre. lose elasticity and therefore traction and brak- ing power.

  • Page 223: Information On Tyre Pressure

    Observe the recommended tyre pressure mends that you use only snow chains that and check the tyre pressure of all the tyres have been approved for Mercedes-Benz vehi- including the spare wheel: cles or that are of a corresponding standard of quality.

  • Page 224: Wireless Tyre Pressure Monitor

    To prevent damage to the pressure sensors in shortens the service life of the tyres the wheels, use only tyre sealants that have causes increased tyre damage been approved by Mercedes-Benz. has a negative effect on handling character- istics and thus driving safety (e.g. due to aquaplaning)

  • Page 225: Changing A Wheel

    Changing a wheel The function of the wireless tyre pressure loss detection system is restricted or delayed if snow chains are fitted to your vehicle. you fit wheels and tyres that have not been approved for your vehicle by Mercedes- Benz.
  • Page 226 Changing a wheel Cleaning the wheels pension components may also be damaged. There is a risk of an accident. WARNING Rotate front and rear wheels only if the The water jet of circular-jet nozzles (dirt wheels and tyres are of the same dimen- grinders) can cause damage not visible from sions.

  • Page 227: Raising The Vehicle

    Mercedes-Benz. If the jack is used incorrectly, it could tip over while the vehicle is raised. Using wheel wrench :, loosen the bolts on...

  • Page 228: Lowering The Vehicle

    Turn the jack crank handle until the vehicle sons, Mercedes-Benz recommends that you is once again standing firmly on the ground. only use wheel bolts which have been approved for Mercedes-Benz vehicles and the Place the jack to one side. respective wheel.

  • Page 229: Wheel And Tyre Combinations

    Stow the jack and the rest of the tyre- ous damage cannot always be detected on change tool kit in the stowage compartment retreaded tyres. As a result, Mercedes-Benz in the load compartment again. cannot guarantee vehicle safety if retreaded Wheel with hub cap: position the hub cap so tyres are fitted.

  • Page 230: Spare Wheel

    Spare wheel Tyres Summer tyres Steel wheel V1 V2 V3 V4 185/70 R14 88 T – – – 5.5 J x 14 ET 45 195/65 R15 91 T 6.0 J x 15 ET 44 – – – 195/65 R15 95 T 6.0 J x 15 ET 44 –...

  • Page 231: Removing/Stowing The Spare Wheel

    Spare wheel only use a spare wheel that differs from the wheel to be changed for a brief period ® do not switch ESP have a spare wheel of a different size replaced at the nearest qualified specialist workshop. You must make sure that the wheel and tyre dimensions as well as the tyre type are correct.

  • Page 232: Useful Information

    The data may therefore differ for vehicles exterior aerial. with optional equipment. Further informa- tion can be obtained from a Mercedes-Benz The operating permit may be invalidated if Service Centre. the instructions for installation and use of two-way radios are not observed.

  • Page 233: Identification Plates

    A telephone or two-way radio to be fitted in with the vehicle identification number (VIN) the vehicle must be approved. You can obtain and the permissible weight data. further information from any Mercedes-Benz Service Centre. When using mobile phones and two-way radios, Mercedes-Benz recommends connec- tion to an approved exterior aerial.

  • Page 234: Vehicle Identification Number (Vin)

    Only use products approved by Mercedes-Benz. Damage which is caused by the use of products which have not been approved is not covered by the Mercedes-Benz warranty or goodwill gestures. Products approved by Mercedes-Benz are listed in these Operating Instructions in the appropriate sec- tion.

  • Page 235: Tank Content

    Service products and capacities European standard EN 228 or E DIN WARNING 51626-1 or an equivalent specification. Fuels are poisonous and hazardous to Fuel with this specification may contain up health. There is a risk of injury. to 10 % ethanol. Be sure to avoid swallowing fuel or letting it Never refuel using: come into contact with skin, eyes or cloth-...
  • Page 236 Mercedes-Benz Service Centre or If you mix diesel fuel with petrol, the flash can be found in the Mercedes-Benz Specifi- point of this fuel mixture is lower than that cations for Service Products according to of pure diesel fuel.

  • Page 237: Information On Fuel Consumption

    Service products and capacities fuel without problems at the outside tempera- tures expected in the country where it is on sale. Information on fuel consumption Environmental note (carbon dioxide) is the gas which scien- tists believe to be principally responsible for global warming (the greenhouse effect).
  • Page 238 Service products and capacities Additives The following components of the different vehicle versions influence fuel consumption: ® Only use AdBlue which meets the tyre sizes, tyre tread, tyre pressure, tyre ISO 22241 standard. condition ® Do not mix AdBlue with any additives and body ®...

  • Page 239: Engine Oil Viscosity

    Viscosity indicates the flow characteristics of a Benz Specification for Service Products. You fluid. If an engine oil has a high viscosity, this can recognise the Mercedes-Benz approval on means that it is thick; a low viscosity means the oil container by the inscription "MB that it is thin.
  • Page 240 Mixing oils reduces the benefits of using high grade engine oils. Capacities When topping up, Mercedes-Benz recom- mends that you only use engine oil of the Do not add too much oil. Topping up with same grade and SAE classification as the oil too much engine oil can result in damage to added in the last engine oil change.

  • Page 241: Brake Fluid

    Mercedes- brake fluid change is due. Benz Specifications for Service Products. Mercedes-Benz recommends an antifreeze/ corrosion inhibitor concentrate in accordance with MB Specifications for Service Products 325.5326.5. Check the corrosion inhibitor/antifreeze con-...

  • Page 242: Mixing Ratio

    Vehicle data The percentage of corrosion inhibitor/anti- Only the washer fluids SummerFit and freeze agent in the engine cooling system WinterFit can be mixed. Otherwise, the should: spraying nozzles could become blocked. be at least 40%. This way, the engine cooling Observe also the safety notes in the "Service system is protected against freezing down products and capacities"...

  • Page 243: Trailer Tow Hitch

    Trailer tow hitch curbed weight is specified in accordance Panel van (extra-long wheelbase) with EC directive and includes: Wheelbase 3081 mm driver (75 kg) luggage (7 kg) Maximum boot load 3800 litres all fluids (fuel tank 90% full) vehicle-specific weight information can be Crewbus found on the vehicle identification plate page 230).

  • Page 244: Trailer Loads

    Trailer tow hitch train may be necessary, depending on the All models , except vehicle type. long combination If you have a trailer tow hitch retrofitted, vehicles (A2) with observe the anchorage points on the chas- M1-authorisation: sis frame. Permissible 1050 kg For trailer tow hitches fitted at the factory, the trailer load,...

  • Page 248: Publication Details

    Publication details Internet Further information about Mercedes-Benz vehicles and about Daimler AG can be found on the following websites: http://www.mercedes-benz.com http://www.daimler.com Documentation team You are welcome to forward any queries or suggestions you may have regarding these Operating Instructions to:...
  • Page 249 É4155848104\ËÍ 4155848104 Order no. T415 0001 02 Part no. 415 584 81 04 Edition 01-19 É999101138S[ËÍ 9 9 9 1 0 1 1 3 8 S...

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