Contacting Us; Training Library - Supra ActiveKEY User Manual

Contacting Us

If assistance troubleshooting the ActiveKEY is needed, support is available from 5 a.m. to 7 p.m. Pacific
Time, seven (7) days a week.
Website http://www.supraekey.com
Email suprasupport@fs.utc.com
Telephone 877.699.6787
Fax 503.589.8677
Note: Please have the ActiveKEY present when calling for technical support.

Training Library

Another resource is the training resource library, available to all agents.
Access the training library:
1. Go to www.supraekey.com
2. At the top navigation bar, click the Customer Support link and ActiveKEY Resources.
Chapter 5
Support and Troubleshooting
21