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RX10 USER MANUAL Rugged Mobile Computing Solutions...
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All brand and product names are trademarks or registered trademarks of their respective companies. Notes The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. Manufacturer Contact Information Name: Getac Technology Corp.
Table of Contents Chapter 1 Getting Started ..............1 Getting the Tablet PC Running ..........2 Unpacking ................2 Installing the Micro-SIM Card (Optional) and Battery Pack 3 Connecting to AC Power ............4 Using the Tether ..............5 Taking a Look at the Tablet PC ..........6 Front Components ..............
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Advanced Menu ..............44 Security Menu ..............45 Boot Menu ................46 Exit Menu ................46 Chapter 6 Using Getac Software ............ 47 OSD Control Panel ..............48 G-Manager ................49 Getac Camera ................51 Chapter 7 Care and Maintenance ........... 52 Taking Care of the Tablet PC ..........
Chapter 1 Getting Started Congratulations on purchasing this healthcare Tablet PC. This chapter first tells you step by step how to get the Tablet PC up and running. Then, you will find a section briefly introducing the external components of the Tablet PC.
Getting the Tablet PC Running Unpacking After unpacking the shipping carton, you should find these standard items: RX10 Tablet PC AC adapter AC power cord Battery pack Stylus Tether Driver disc Document(s) Inspect all the items.
Installing the Micro-SIM Card (Optional) and Battery Pack 1. Select models only: With the micro-SIM card’s chip side facing up and the beveled corner pointing to the slot, insert the card all the way into the slot. NOTE: To remove the micro-SIM card, just push in the card to pop-out and remove the card.
CAUTION: Make sure the battery latch is correctly locked, not revealing the underneath red part. Connecting to AC Power It is suggested that you use AC power when starting up the Tablet PC for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the Tablet ...
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Using the Tether A tether is provided for attaching the stylus to your Tablet PC.
Taking a Look at the Tablet PC NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity.
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Component Description See Also None Or can be one of the below components depending on your model: Fingerprint Serves as the fingerprint verification, P. 34 Scanner preventing unauthorized access to your Tablet PC. NFC/RFID Reads data from NFC/RFID tags. P.
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Description See Also P1 Button P. 51 Starts the Getac Camera program and serves as the shutter release button. Can be changed to another set of predefined P. 49 functions using G-Manager. Provides a keyboard key function for specific P.
Rear Components Component Description See Also Tether Hole Stylus can be tethered to this hole. P. 5 Stylus/ Serves as the input device by tapping on the P. 15 Digitizer Pen touchscreen to make selections and enter information. ...
Component Description See Also Battery Pack P. 25 Supplies power to your Tablet PC when external power is not connected. Inside is the micro-SIM card slot (optional). P. 3 Expansion Connects to a proprietary expansion module Reserved Connector (available as an option).
Component Description See Also Supports a headset microphone with 4-pole TRRS 3.5mm jack. Power Connector Connects the AC adapter. P. 4 Top Components Component Description See Also Trigger Button Activates the scanning of one barcode. P. 38 (optional) Bottom Components Component Description...
Chapter 2 Operating Your Tablet PC This chapter provides information about the use of the Tablet PC. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your Tablet PC.
Product Applications RX10 is a Tablet PC designed for healthcare environments. Some possible applications include: A mobile device for health care professionals Health care professionals such as doctors and nurses can use the device to access and maintain patients’ health records while on ward rounds. Health data can be transmitted in real-time over the wireless network to the hospital’s health information management system, where data are stored.
Turning On and Off the Tablet PC Turning On Press the power button ( ) for at least 2 seconds until the Power Indicator lights up. The Windows operating system should start. NOTE: By default, there is 2-second delay time for the power button. You can ...
Navigating on the Screen The screen of your Tablet PC is touch-sensitive. You can control the location of the cursor/pointer on the screen using the included stylus or your finger to communicate with the Tablet PC. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen.
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Using Multi-touch Gestures You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the Tablet PC. Here are the multi-touch gestures that you can use: Actions Gestures Descriptions...
Actions Gestures Descriptions = finger down; = finger up) Press and Use press and tap to access the shortcut menu. Press on target and tap using a second finger. Two- The function is defined finger by applications that support the specific gesture.
2. If you have previously turned off the WLAN radio, use one of the below methods to turn it on. • Tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar. Tap the WLAN button in the Quick Bar (an X over the button means the radio is currently off).
If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. For Windows 10: Tap the network icon in the lower right of the task bar.
2. If you have previously turned off the Bluetooth radio, use one of the below methods to turn it on. • Tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar. Tap the Bluetooth button in the Quick Bar (an X over the button means the radio is currently off).
2. If you have previously turned off the WWAN radio, use one of the below methods to turn it on. • Tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar. Tap the WWAN button in the Quick Bar (an X over the button means the radio is currently off).
To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Setting up a WWAN Connection 1.
Chapter 3 Managing Power Your Tablet PC operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use in the country ...
Battery Pack The battery pack is the internal power source for the Tablet PC. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is outside the allowed...
Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours.
Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Description Level Windows 10 Windows 7 Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level.
Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the Tablet PC manufacturer’s battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. ...
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4. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle ( ) and then press down the other side ( ). The battery latch should be engaged in the locked position ( CAUTION: Make sure the battery latch is correctly locked, not revealing the underneath red part.
Hot Swapping the Battery Pack “Hot swapping” means you can safely replace the battery pack without shutting down while your Tablet PC is running on battery power. This is possible because your Tablet PC has an internal bridge battery. The bridge battery can sustain power for up to 1 minute, which should be long enough for you to replace the battery pack.
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After removing the battery pack, do not connect and immediately disconnect the AC adapter. This will shut down the Tablet PC. About the Bridge Battery The bridge battery is not user-replaceable and is invisible to the operating system. It never functions as the power source as long as the main battery pack is installed.
Power-Saving Tips Aside from enabling your Tablet PC’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. ...
Using the Fingerprint Scanner (Optional) CAUTION: For optimal performance, both the scanning surface and the finger should be clean and dry. Clean the scanning surface when needed. (See “Cleaning the Fingerprint Scanner” later.) It is not recommended that you use the fingerprint scanner in a below- ...
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3. Follow the onscreen instructions to complete. For Windows 7 1. Log in to Windows as the user whose fingerprint is to be enrolled. 2. Double-tap iMD Fingerprint Reader on Windows desktop. 3. In the fingerprint configuration menu, tap Add another. 4.
NOTE: For detailed information on the program, see the program’s online help. Fingerprint Login NOTE: The fingerprint login process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner. The fingerprint scanner has 360-degree readability.
(Near Field Communication) and RFID (Radio Frequency Identification) tags. NFC/RFID reader NOTE: For enhanced applications and customization of the module, contact your authorized Getac dealer. The NFC reader requires specialized applications. For further information, ask your system administrator.
Using the Barcode Scanner (Optional) NOTE: For enhanced applications and customization of the module, you can use the Barcode Manager program. (For detailed information on the program, see the program’s online help.) The maximum operating temperature for the barcode scanner is 50 °C ...
Connecting Peripheral Devices You can expand the capabilities of your Tablet PC by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Slide down to open the protective cover.
Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The audio combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.
When and How to Use NOTE: The actual setting items on your model may differ from those described in this chapter. The availability of some setting items depends on the Windows version your computer is running. You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS ...
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
Advanced Menu The Advanced menu contains the advanced settings. Wake Up Capability USB Wake-Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. Power Button Delay sets power button delay time (1 second or 2 ...
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel® Virtualization Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices. Graphics Setup DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device.
No Change Clear Change TPM Status allows you to select between Enable and Activate Disable and Deactivate , and Intel Trusted Execution Technology enables utilization of additional hardware capabilities provided by Intel® Trusted Execution Technology. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.
OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your Tablet PC with a simple tap of the screen. To open the OSD Control Panel, start the program named OSDC. You can also press the P2 button on your Tablet PC to open it.
Monitor the system. View GPS information. Tap and hold the Getac Utility icon located on Windows taskbar and select G-Manager to start the program. The G-Manager window appears, containing several tabs. NOTE: Depending on your model, the actual items and information...
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Help For detailed information on the program, see the program’s online help.
Getac Camera Getac Camera is a geo-tagging camera program, which allows you to stamp geographical information on photos as watermarks and embed such information into JPEG/BMP files as EXIF 2.2 metadata. NOTE: Before starting Getac Camera, close any other program that uses the camera;...
Chapter 7 Care and Maintenance Taking good care of your Tablet PC will ensure a trouble-free operation and reduce the risk of damage to your Tablet PC. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Taking Care of the Tablet PC Location Guidelines For optimal performance, use the Tablet PC where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating temperature depends on product specifications.) Avoid placing the Tablet PC in a location subject to high humidity, ...
Use appropriate cleaning and disinfecting products. Getac maintains a list of products which have been tested to be suitable for the Tablet PC. Check Getac website for the latest list of recommended products. For disinfection, apply appropriate germicide to the cleaned areas and ...
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– when frequently charging the battery pack – when using, charging, or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.
Do not leave the battery pack in storage for more than six months without recharging it. Touchscreen Guidelines Use the finger or the included stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors.
When Traveling Make sure that the battery pack is fully charged. Make sure that the Tablet PC is turned off. Make sure that all the connector covers are closed completely to ensure the waterproof integrity. Disconnect the AC adapter from the Tablet PC and take it with you. Use ...
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the Tablet PC is causing the problem. Make sure that you turn on all peripheral devices before turning on the ...
Solving Common Problems Battery Problems The battery does not charge (Battery Charge Indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the ...
Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low.
Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Power Management Problems The Tablet PC does not enter Sleep or Hibernation mode automatically.
Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s documentation for further information. If you are sure the operation has stop, reset the Tablet PC. ...
Make sure that the Tablet PC is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most ...
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Plug your Tablet PC into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device. Make sure that the WLAN feature is turned on. ...
Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the Tablet PC, the RTC (Real-Time Clock) battery is at the end of its life.
Resetting the Tablet PC You may have to reset (reboot) your Tablet PC on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the Tablet PC.
System Recovery System Restore, Recovery, or Reset (for Windows 10 Models) Settings Update & security. You have several options. System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive ...
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2. Turn on the Tablet PC. During system startup when the logo screen appears, tap the screen or press the Windows Logo button on your Tablet PC. In the pre-boot menu that appears, select Recovery. (Tap with your finger. Stylus is not supported here.) Or, if a keyboard is connected, you can press Ctrl + Alt + F2 keys for four seconds instead of tapping the screen.
Using the Driver Disc The Driver disc contains drivers and utilities required for specific hardware in your Tablet PC. Since your Tablet PC comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your Tablet PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix.
Marks and Meanings Below is a list of marking labels which can be found on the exterior of your equipment and their meanings. Mark Meaning Follow the national requirements for disposal of equipment. UL Marking UL Mark for General Safety European Conformance (including wireless module) US Conformance ISO 7000-1641: Follow operating instructions or...
On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Electromagnetic interference can occur between equipments. To reduce interference, keep this equipment away from objects that generate electromagnetic fields. When the computer is connected to external power, use an electrical outlet that is near and easily accessible. If there is a need to cut off power to the computer, do the following. ...
DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.
On the Use of the RF Device USA and Canada Safety Requirements and Notices MPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
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If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna.
European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC.
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Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Restrictions This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range.
Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible. Getac works with recycling vendors with the highest standards for protecting our environment, ensuring worker safety, and complying with global environmental laws.
® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. An ENERGY STAR ® qualified computer uses 70 % less electricity than computers without enabled power management features.
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Getac Product Compliance ® ® All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. As recommended by the ENERGY STAR ®...
Battery Recycling For the U.S. and Canada only: To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling.
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