Getac RC11 User Manual
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Getac RC11 User Manual

Getac RC11 User Manual

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  • Page 2 Rugged Mobile Computing Solutions TRADEMARKS TRADEMARKS TRADEMARKS TRADEMARKS NOTE NOTE NOTE NOTE...
  • Page 3 Table of Contents Table of Contents Table of Contents Table of Contents Chapter 1 Getting Started .............. 1 Chapter 2 Operating Your Tablet PC ..........13 Chapter 3 Managing Power ............21...

  • Page 4: Table Of Contents

    Chapter 4 Using Options and Peripherals ........29 Chapter 5 Using BIOS Setup ............40 Chapter 6 Using Getac Software ........... 47 Chapter 7 Care and Maintenance ..........52 Chapter 8 Troubleshooting ............59...
  • Page 5 Appendix A Specifications .............. 72 Appendix B Regulatory Information..........74...
  • Page 6 Chapter 1 Chapter 1 Chapter 1 Chapter 1 Getting Started Getting Started Getting Started Getting Started...
  • Page 7 Getting the Tablet PC Getting the Tablet PC Running Running Getting the Getting the Tablet PC Tablet PC Running Running Unpacking Unpacking Unpacking Unpacking         ...
  • Page 8 Installing the Installing the SIM Card Installing the Installing the SIM Card SIM Card (Optional) and SIM Card (Optional) and (Optional) and Battery (Optional) and Battery Battery Battery Pack Packs s s s Pack Pack   Select models only: NOTE: To remove the SIM card, just push in the SIM card to pop-out and remove the card.
  • Page 9    Connecting to AC Power Connecting to AC Power Connecting to AC Power Connecting to AC Power CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the Tablet PC.

  • Page 10: Using The Tether

    NOTE: The battery pack is shipped to you in power saving mode that  protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the Tablet PC for the very first time.
  • Page 11     Turning On and Off the Tablet PC Turning On and Off the Tablet PC Turning On and Off the Tablet PC Turning On and Off the Tablet PC Turning On Turning On Turning On Turning On...
  • Page 12 NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue. Turning Off Turning Off Turning Off Turning Off To... To... To... To... Do this... Do this... Do this...
  • Page 13 Taking a Look at the Tablet PC Taking a Look at the Tablet PC Taking a Look at the Tablet PC Taking a Look at the Tablet PC NOTE: Depending on the model you purchased, the appearance of your Tablet PC may not be exactly the same as those shown in this manual.
  • Page 14 Component Component Component Component Description Description Description Description Battery Battery Battery Battery Charge Charge Charge Charge CAUTION: Do not remove the battery during this period. RF (Radio RF (Radio RF (Radio RF (Radio Frequency) Frequency) Frequency) Frequency)  Power Power Power Power b b b b utton utton...
  • Page 15 Component Component Component Component Description Description Description Description M M M M agnetic agnetic agnetic S S S S tripe agnetic tripe tripe tripe Reader Reader Reader Reader NOTE: The hardware buttons (except the power button) can be  re-defined using G-Manager. Some of the hardware buttons provide keyboard key functions ...
  • Page 16 Component Component Component Component Description Description Description Description  Camera i Camera indicator Camera i Camera i ndicator ndicator ndicator  Flash Flash Flash Flash  Camera l Camera lens Camera l Camera l  Speaker Speaker Speaker Speaker  Smart Smart c c c c ard Smart...
  • Page 17 Top Components Components Components Components Component Component Description Description Component Component Description Description  None None None None RJ-45 connector Barcode reader lens Bottom Components Bottom Components Bottom Bottom Components Components Component Component Component Component Description Description Description Description  Power Connector Power Connector Power Connector...
  • Page 18 Chapter 2 Chapter 2 Chapter 2 Chapter 2 Operating Your Operating Your Operating Your Operating Your Tablet PC Tablet PC Tablet PC Tablet PC CAUTION: Do not expose your skin to the Tablet PC when operating it  in a very hot or cold environment. The Tablet PC can get uncomfortably warm when you use it in ...
  • Page 19 Navigating on the Screen Navigating on the Screen Navigating on the Screen Navigating on the Screen CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use the included stylus or your finger. NOTE: An optical film has been attached to the screen before shipment.
  • Page 20 If liquid is spilled on the touchscreen causing a wet area,  the area will stop responding to any inputs. For the area to function again, you must dry it. E E E E quivalent quivalent quivalent quivalent Mouse Mouse Mouse Mouse Term/...
  • Page 21 Actions s s s Action Action Action Gestures Gestures Descriptions Descriptions Gestures Gestures Descriptions Descriptions = finger down; = finger down; = finger down; = finger down; = finger up) = finger up) = finger up) = finger up)
  • Page 22 Using the Using the Dual Mode Display (Optional) Using the Using the Dual Mode Display (Optional) Dual Mode Display (Optional) Dual Mode Display (Optional)
  • Page 23 Using Network Using Network and Wireless and Wireless Using Using Network Network and Wireless and Wireless Connections Connections Connections Connections Using the LAN (Optional) Using the LAN (Optional) Using the LAN Using the LAN (Optional) (Optional) Using the Using the WLAN Using the Using the WLAN...
  • Page 24 Connecting to a WLAN Network Connecting to a WLAN Network Connecting to a WLAN Network Connecting to a WLAN Network Connect Connect Connect Connect Using the Using the BT Feature BT Feature Using Using BT Feature BT Feature Turning On/Off Turning On/Off the the BT Radio...
  • Page 25 Using the WWAN Feature (Optional) Using the WWAN Feature (Optional) Using the Using the WWAN Feature (Optional) WWAN Feature (Optional) NOTE: Your model only supports data transmission. Voice  transmission is not supported. For instructions on installing the SIM card, see “Installing ...
  • Page 26 Chapter 3 Chapter 3 Chapter 3 Chapter 3 Managing Power Managing Power Managing Power Managing Power...
  • Page 27 AC Adapter AC Adapter AC Adapter AC Adapter CAUTION: The AC adapter is designed for use with your Tablet PC only.  Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Tablet PC is for use ...

  • Page 28: Battery Pack

    Battery Pack tery Pack tery Pack tery Pack NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter Charging Charging the Battery Pack Charging Charging the Battery Pack the Battery Pack the Battery Pack NOTE: Charging will not start if the battery’s temperature is ...
  • Page 29 CAUTION: After the Tablet PC has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack Initializing the Battery Pack Initializing the Battery Pack Initializing the Battery Pack ”...
  • Page 30 Battery Low Battery Low Signals and Actions Battery Low Battery Low Signals and Actions Signals and Actions Signals and Actions Battery Battery Battery Battery Icon Icon Icon Icon Battery Level Battery Level Battery Level Battery Level Description Description Description Description Replacing the Battery Pack Replacing the Battery Pack Replacing the Battery Pack...
  • Page 31  ...
  • Page 32   ...

  • Page 33: Power Saving Tips

    Power- - - - Saving Tips Power Saving Tips Power Power Saving Tips Saving Tips      ...

  • Page 34: Using Options And Peripherals

    Chapter 4 Chapter 4 Chapter 4 Chapter 4 Using Options and Using Options and Using Options and Using Options and Peripherals Peripherals Peripherals Peripherals...
  • Page 35 Using the Fingerprint Scanner Using the Fingerprint Scanner Using the Using the Fingerprint Scanner Fingerprint Scanner (Optional) (Optional) (Optional) (Optional) WARNING: We shall not be liable for any loss or damage whatsoever  resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning.
  • Page 36  Settings Accounts  Sign-in options Fingerprint Set up...
  • Page 37 Using the Barcode Reader (Optional) Using the Barcode Reader (Optional) Using the Barcode Reader (Optional) Using the Barcode Reader (Optional) NOTE: For enhanced applications and customization of the module, contact your authorized Getac dealer.      ...
  • Page 38 NOTE: Improper ambient light and scanning angle can affect the scanning results.
  • Page 39 Connecting Peripheral Devices Connecting Peripheral Devices Connecting Peripheral Devices Connecting Peripheral Devices Connecting a USB Device Connecting a USB Device Connecting a USB Device Connecting a USB Device...
  • Page 40 Connecting an an an an Audio Device Connecting Audio Device Connecting Connecting Audio Device Audio Device ” SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods. Connecting an n n n HDMI Display Connecting a HDMI Display Monitor Monitor...
  • Page 41 Control Panel...
  • Page 42 Using Various Using Various Card Readers Card Readers Using Using Various Various Card Readers Card Readers Using Smart Using Smart Cards Cards (Optional) (Optional) Using Using Smart Smart Cards Cards (Optional) (Optional)
  • Page 43 When not using an NFC/RFID card, do not leave it within or  near the antenna area. For enhanced applications and customization of the module,  contact your authorized Getac dealer. The NFC reader requires specialized applications. For  further information, ask your system administrator.
  • Page 44 Reading Magnetic Reading M agnetic S S S S tripe tripe C C C C ard ards (Optional) s (Optional) Reading M Reading M agnetic agnetic tripe tripe s (Optional) s (Optional) NOTE: Make sure to press the magnetic stripe firmly against the reader when swiping the card.

  • Page 45: Using Bios Setup

    Chapter 5 Chapter 5 Chapter 5 Chapter 5 Using BIOS Setup Using BIOS Setup Using BIOS Setup Using BIOS Setup...
  • Page 46 When and How When and How to Use to Use When When and How and How to Use to Use NOTE: The actual setting items on your model may differ from those  described in this chapter. The availability of some setting items depends on the Windows ...
  • Page 47 Menu Descriptions Menu Descriptions Menu Descriptions Menu Descriptions Information Information Menu Information Information Menu Menu Menu NOTE: The “Asset Tag” information appears when you have entered the asset number for this Tablet PC using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 48 System Policy  AC Initiation AC Initiation AC Initiation AC Initiation  Screen Tapping for Boot Options  MAC Address Pass Through Address Pass Through Address Pass Through Address Pass Through  Virtualization Technology Virtualization Technology Virtualization Technology Virtualization Technology Setup Setup Setup Setup...
  • Page 49 WARNING: Using this feature will reinstall Windows to your system and  configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery ...
  • Page 50 P P P P assword on Bo assword on Boot ot ot ot assword on Bo assword on Bo  Secure Boot Configuration Secure Boot Configuration Secure Boot Configuration Secure Boot Configuration  Supervisor Password Supervisor Password Supervisor Password Supervisor Password Secure Boot Delete all Security Boot Keys Restore Factory Defaults...
  • Page 51 Exit Exit Saving Changes Saving Changes Exit Exit Saving Changes Saving Changes  Exit Discarding Changes Exit Discarding Changes Exit Discarding Changes Exit Discarding Changes  Lo Lo Lo Load Setup ad Setup Default Defaults s s s ad Setup ad Setup Default Default...

  • Page 52: Using Getac Software

    Chapter 6 Chapter 6 Chapter 6 Chapter 6 Using Using Getac Software Using Using Getac Software Getac Software Getac Software...
  • Page 53 OSD Control Panel OSD Control Panel OSD Control Panel OSD Control Panel OSDC. OSDC. OSDC. OSDC.
  • Page 54 G G G G - - - - Manager Manager Manager Manager           G-Manager NOTE: Depending on your model, the actual items and information appearing on the screen may differ from those shown in this manual.
  • Page 56 G G G G - - - - Camera Camera (Optional) (Optional) Camera Camera (Optional) (Optional) NOTE: G-Camera uses the standard location service of Windows.  G-Camera  Help...

  • Page 57: Chapter 7 Care And Maintenance

    Chapter 7 Chapter 7 Chapter 7 Chapter 7 Care and Care and Maintenance Care and Care and Maintenance Maintenance Maintenance...
  • Page 58 Protecting the Tablet PC Protecting the Tablet PC Protecting the Tablet PC Protecting the Tablet PC Using an Anti Using an Anti- - - - Virus Using an Anti Using an Anti Virus Virus Strategy Virus Strategy Strategy Strategy Using the Cable Lock Using the Cable Lock Using the Cable Lock Using the Cable Lock...
  • Page 59 Taking Care of the Tablet PC Taking Care of the Tablet PC Taking Care of the Tablet PC Taking Care of the Tablet PC Location Guidelines Location Guidelines Location Location Guidelines Guidelines  ° ° ° °    ...
  • Page 60   Cleaning Guidelines Cleaning Guidelines Cleaning Cleaning Guidelines Guidelines     ° °  Battery Pack Guidelines Battery Pack Guidelines Battery Pack Battery Pack Guidelines Guidelines    ° ° ° ° ...

  • Page 61: Touchscreen Guidelines

         ° ° ° °  Touchscreen Touchscreen Guidelines Touchscreen Touchscreen Guidelines Guidelines Guidelines  ...
  • Page 62   ° °  ...
  • Page 63 When Traveling When Traveling When Traveling When Traveling         ...

  • Page 64: Chapter 8 Troubleshooting

    Chapter 8 Chapter 8 Chapter 8 Chapter 8 Troubleshooting Troubleshooting Troubleshooting Troubleshooting...
  • Page 65 Preliminary Checklist Preliminary Checklist Preliminary Checklist Preliminary Checklist      ...
  • Page 66 Solving Common Problems Solving Common Problems Solving Common Problems Solving Common Problems Battery Problems Battery Problems Battery Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber).      The operating time of a fully charged battery becomes shorter. ...
  • Page 67 Display Problems Display Problems Display Problems Display Problems Nothing appears on the screen.   The characters on the screen are dim.  The display brightness cannot be increased.  Bad dots appear on the display at all times.  Clouding (or called “mura”) happens on the screen when you exert forces on the left or right side of the LCD frame.
  • Page 68  Power Management Proble Power Management Problems Power Management Proble Power Management Proble The Tablet PC does not enter Sleep or Hibernation mode automatically.   The Tablet PC does not enter Sleep or Hibernation mode immediately.  The Tablet PC does not resume from Sleep or Hibernation mode. ...
  • Page 69 Software Problems Software Problems Software Problems Software Problems An application program does not work correctly.    Sound Problems Sound Problems Sound Problems Sound Problems No sound is produced.    ...
  • Page 70 Distorted sound is produced.  Startup Problems Startup Problems Startup Problems Startup Problems When you turn on the Tablet PC, it does not respond and the Power Indicator does not light green.   ° °  When you turn on the Tablet PC, it stops after POST. ...
  • Page 71 I cannot connect to another WLAN device.     I cannot communicate with the computer in the network when Infrastructure mode is configured.       I cannot access the network.     Other P P P P roblems Other roblems...
  • Page 72 ...
  • Page 73 Resetting the Resetting the Tablet PC Tablet PC Resetting Resetting Tablet PC Tablet PC ” P1 P1 P1 P1 Ctrl Ctrl Ctrl Ctrl- - - - Alt Alt- - - - Del  Restart Restart Restart Restart ...
  • Page 74 System Recovery System Recovery System Recovery System Recovery Using Windows RE Using Windows RE Using Using Windows RE Windows RE  Settings  Update & security System Restore  Recover from a drive  Reset this PC  NOTE: If you are in a situation where your computer won’t boot into ...
  • Page 75 Using Recovery Partition Using Recovery Partition Using Using Recovery Partition Recovery Partition ” WARNING: Using this feature will reinstall Windows to your system and  configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery ...
  • Page 76 Using the Driver Disc Using the Driver Disc (Optional) (Optional) Using the Driver Using the Driver Disc Disc (Optional) (Optional) NOTE: You can download the latest drivers and utilities from http://www.getac.com  Support. Getac website at NEXT...
  • Page 77 Appendix A Appendix A Appendix A Appendix A Specifications Specifications Specifications Specifications NOTE: Specifications are subject to change without any prior notice. Parts Parts Parts Parts Specifications Specifications Specifications Specifications...
  • Page 78 Parts Parts Specifications Specifications Parts Parts Specifications Specifications ∼ Button Functions Button Functions on Special Occasions Button Functions Button Functions on Special Occasions on Special Occasions on Special Occasions ” Button Button Function Function Button Button Function Function Enter ↑ ↑ ↑ ↑ Up ↓...
  • Page 79 Appendix B Appendix B Appendix B Appendix B Regulatory Information Regulatory Information Regulatory Regulatory Information Information NOTE: Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix.
  • Page 80 On the Use of the System On the Use of the System On the Use of the System On the Use of the System Class B Regulations Class B Regulations Class B Regulations Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: NOTE: NOTE:...
  • Page 81 Canada Canada Canada Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice ANSI Warning ANSI Warning ANSI Warning ANSI Warning ° WARNING:  EXPLOSION HARZARD WARNING:  ...
  • Page 82 Safety Notices Safety Notices Safety Notices Safety Notices About the Battery About the Battery About the Battery About the Battery Caution Texts Concerning Lithium Batteries DANISH DANISH DANISH DANISH NORWEGIAN NORWEGIAN NORWEGIAN NORWEGIAN SWEDISH SWEDISH SWEDISH SWEDISH FINNISH FINNISH FINNISH FINNISH ENGLISH ENGLISH...
  • Page 83 Attention (for USA Users) About the AC Adapter About the AC Adapter About the AC Adapter About the AC Adapter      ...
  • Page 84 On the Use of the On the Use of the RF Device RF Device On the Use of On the Use of RF Device RF Device USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices USA and Canada Safety Requirements and Notices I I I I MPORTANT NOTE:...
  • Page 85     CAUTION: CAUTION: CAUTION: CAUTION: Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements Canada Radio Frequency Interference Requirements...
  • Page 86 European Union CE Marking and Compliance European Union CE Marking and Compliance European Union CE Marking and Compliance European Union CE Marking and Compliance Notices Notices Notices Notices Statements of Compliance Statements of Compliance Statements of Compliance Statements of Compliance Engli English sh sh sh Engli...
  • Page 87 Swedish Swedish Swedish Swedish Notices Notices Notices Notices CE Max power: Waste Electrical and Electronic Equipment (WEEE)
  • Page 88 U U U U ser Notification of Take ser Notification of Take- - - - back Service back Service ser Notification of Take ser Notification of Take back Service back Service For Product Recycling:  For Battery Recycling:  For Packaging Recycling: ...
  • Page 89 ENERGY STAR 6.1 ENERGY STAR ENERGY STAR ENERGY STAR E E E E S S S S Earning the Earning the NERGY NERGY ® ® ® ® Earning the Earning the NERGY NERGY    ...
  • Page 90  Remember, saving energy prevents pollution Remember, saving energy prevents p ollution Remember, saving energy prevents p Remember, saving energy prevents p ollution ollution Getac Product Compliance Getac Product Compliance Getac Product Compliance Getac Product Compliance Power Options Power Options...
  • Page 91 B B B B attery attery R R R R ecycling ecycling attery attery ecycling ecycling...
  • Page 92 This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.

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