Image Problems; Section 12.3 Image Problems - Pronto MAGICARD 3649 - 0001 Maintenance Manual

SECTION 12.3

IMAGE PROBLEMS

Problem
White line along the length of the Card.
Line is always in the same place on
every Card.
Mis-registration of colours, (3D effect,
ghosting of colours and blurring).
White margins at one or both ends of the
Card > 5mm
White margins at one or both ends of the
Card < 2mm
Small Areas or dots of missing colour,
can be in any position on the Card.
Printed colours across the whole Card
are too light and generally washed out.
Text or Barcodes are either missing or
too light, colour is acceptable.
Card images are fading after a few
weeks.
Front section of the card (as its ejected)
is faded compared to the rest of the
Card.
Rear section of the Card (as it's ejected)
has faint dark wavy lines.
Ultra Electronics Ltd
Probable Causes
1. The Print Head has some damaged heating
elements.
1. Card is being positioned in slightly different
positions for each colour pass. Black Text and
Overcoat are not affected.
1. Incorrect page size set in the printing application.
2. Image Size is not large enough to completely fill
the Card.
1. Incorrect page size set in the printing application
as above.
2. Image Size is not large enough to completely fill
the Card
3. Start & End Positions are not at default in the
Printer Driver.
1. Dust, Dirt or surface contamination on the Card.
2. Dust, Dirt or contamination on the Dye Film
1. Cards are not the correct type
2. Printer Head Power has been reduced too low.
1. Black Resin Power is set too low.
1. High amount of surface abrasion occurring.
2. Overcoat has not been printed on the Card.
1. Print Head angle is not set-up correctly.
1. Print Head angle is not setup correctly.
Pronto Maintenance Manual
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Possible Solutions
1. Print Head will have to be replaced.
1. Clean the rubber Rollers in the Printer.
2. Slipping Drive Belt
3. Card Print Drive Motor Belt tension loose.
1. Ensure the Page Layout/Setup is taken
from the installed Pronto Driver.
2. Image size must be 1016 pixels (85.6mm)
x 642 pixels (54.5mm)
1. Ensure the Page Layout/Setup is taken
from the installed Pronto Driver.
2. Image size must be 1016 pixels (85.6mm)
x 642 pixels (54.5mm)
3. Restore the default Start & End positions in
the Printer Driver
1. Ensure the Cards are flat, clean and free
from contamination or fingerprints, replace
if necessary.
2. If the Film has to be removed avoid
touching it and do not place flat on the
surface (static).
3. Replace the Sticky Roller inside the
Printer, one is included with a new roll of
Dye-Film.
1. Cards must be PVC or have a PVC
covering layer across the surface.
2. Check the driver settings and reset the
YMC Power to 50, increase if necessary.
1. Increase the Black Resin Power setting in
the Driver
1. Cards may need extra protection like a
lamination patch.
2. Ensure the Overcoat is enabled with the
Driver.
1. Rotate the Print Head angle adjustment
screw anti-clockwise by one turn to make
more positive.
1. Rotate the Print Head angle adjustment
screw clockwise by one turn to make more
negative.