Optimize Motion Detection; Arlo Go Is Not Streaming On A Mobile Device - NETGEAR Arlo Go User Manual

Optimize Motion Detection

The following factors can affect Arlo Go camera motion detection:
• Battery level. If your camera battery is at 25 percent capacity or less,
recording delays might occur when your camera detects motion. The battery
icon in the Devices tab turns yellow when your camera battery drops to 25
percent capacity. For more information about battery life and battery icons,
Check Arlo Go's Battery Level
see
• Camera position. Mount your Arlo camera at least 7 feet (2.1 meters) above
the floor or ground, angle it slightly downward, and place it within 10 to 15 feet
(3.0 to 4.6 meters) of where motion is expected.
Make sure that side-to-side traffic crosses the camera's field of view. The
camera's motion sensor is more sensitive to side-to-side movement across its
field of view than to movement directly toward or away from the camera. The
best area for motion detection is 5 to 20 feet (1.5 to 6 meters) from the camera
position. For more information about camera positioning, see
on page 12.
• Signal strength. If an Arlo Go camera's connection to the mobile network
is weak, recording delays might occur when motion is detected. If your Arlo
Go camera regularly shows fewer than three bars of mobile network signal
strength, move your camera to a location with better signal strength. For more
information about mobile network connections, see
Network Signal Strength

Arlo Go Is Not Streaming on a Mobile Device

¾ To troubleshoot problems with your Arlo Go video stream:
1. Make sure that network signal strength is good for your mobile device.
If your Arlo Go's LEDs light amber and blink rapidly, your Arlo Go is in a mobile
network coverage area but can't connect to the Arlo cloud. See
an Offline Arlo Go Camera on page
If your Arlo Go's LEDs light amber and blink slowly, the camera is outside of the
mobile network coverage area.
For more information about your Arlo Go's LED behavior, see
on page 16.
2. Move your Arlo Go camera to an area with better mobile network coverage.
Troubleshooting
on page 54.
on page 54.
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Place Your Camera
Check Arlo Go's Mobile
Troubleshoot
Camera LED Guide