Troubleshooting; Check Arlo Go's Mobile Network Signal Strength; Check Arlo Go's Battery Level - NETGEAR Arlo Go User Manual

9. Troubleshooting

Check Arlo Go's Mobile Network Signal Strength

¾ To check your Arlo Go's mobile network signal strength:
1. Tap the Arlo icon
You can also enter
The Devices page displays.
2. Find your Arlo Go camera.
3. Tap or click Settings.
The Settings page displays.
4. Scroll down to the NETWORK section.
AT&T signal strength displays in this section.
5. If your camera signal strength is displayed as zero, one, or two bars, consider
moving your Arlo Go camera to a location with better signal strength.
If the signal strength for your camera normally displays at least three bars, bad
weather or heavy mobile network usage might be weakening your camera's
mobile connection. Wait 30–60 minutes and check again to see if coverage
improves. If coverage is consistently bad for two or more days, consider moving
your Arlo Go camera to a location with better signal strength.

Check Arlo Go's Battery Level

¾ To check your Arlo Go's battery level:
1. Tap the Arlo icon
You can also enter
The Devices page displays.
2. Find your Arlo Go camera.
If the Battery icon is yellow or red, recharge your Arlo Go camera's battery or
insert a fully charged battery. If the Battery icon is black, the battery level is
not low enough to cause streaming problems.
on your mobile device.
arlo.netgear.com
in the address bar of a browser.
on your mobile device.
arlo.netgear.com
in the address bar of a browser.
54